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AlQasr Metropole Hotel

Shmeisani Al Aroub St, Amman 11110, Jordan
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AlQasr Metropole Hotel
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AlQasr Metropole Hotel
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247 reviews from our community

Traveler rating
    69
    115
    47
    11
    5
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41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winnipeg, Manitoba, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel was fine. I was quite disappointed to have been given a non-updated room, which was quite tired and worn out. All of the photos both on this page as well as the website show beautiful, modern rooms, but ours definitely did not look like that. The staff was helpful and nice, the breakfast had a nice selection (although... More 

Was this review helpful? Yes
AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Sirs Good afternoon to you , due to the feedback is listed under a nickname , we couldn't find out the history of your stay, sorry for not being able to offer you one of Our refurbished Executive rooms, and I wish we were informed that your room did not meet with your requirement , we would have offered... More 

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice rooms, great breakast, great restaurant (Vinaigrette) on the top floor, responsive staff, wi-fi. We stayed here for a week while looking for an apartment and found good restaurants, a pharmacy, and a grocery store nearby.

Was this review helpful? Yes
AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Sirs Good evening to you from Al Qasr Metropole Hotel . It is really assuring to read your feedback and we are thankful for achieving and meeting with your kind expectation, hoping to meet with you on future visits. best regards Fadi Bazian Rooms Division manager More 

Mississauga
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the AlQasr Metropole Hotel last week for 2 nights in a Superior Room. The room was comfortable, containing a bar/fridge, tea/coffee making facilities and a safe. While the room decoration (i.e. carpeting/bathroom) could probably need an upgrade, it was clean, bed and bedding were comfortable, and the staff were very friendly and service-oriented. Breakfast was very good,... More 

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AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Sirs Good evening to you , at first we wish to thank you for the great words that assured having a comfortable stay, in regards of the superior rooms, we are preparing for an upgrade in regards of furniture and room decoration, hopefully to be able to start this year by June or the beginning of 2016. by the... More 

West Midlands
Top Contributor
115 reviews 115 reviews
22 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice room - smoke free and well equipped. SHower was amazing. We were hot in the room as air conditioning was having little effect. Breakfast was good and obese restaurant was fabulous. Overall a good choice with helpful staff

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AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Sirs Good evening to you from Al Qasr Metropole Hotel, At first we thank you for your kind words and please accept our sincere apologies for not being able to switch to Air conditioning since our property has central system ( heating during winter timing and Air conditioning During summer timing. The climate in the past month wasn't stable... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

place was great, my first room was near a vent, and a bit noisy, i mentioned it, and they moved me to a balcony room, was very nice. staff great, and food really good. its not smoking in the rooms thank god. the hotel downstairs people can smoke, which is tough for me, but was not bad at all compared... More 

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AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Sirs Good afternoon to you , at first we wish to thank you for your kind feedback, we took the lead with launching the non smoking policy in all our rooms, we are so pleased that this step has been received well and taken in to consideration by our valued guests. Our second step that is on process; is... More 

Budapest, Hungary
Top Contributor
52 reviews 52 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 15, 2015

AlQasr is an excellent business type hotel where you can spend even longer stays easily. The staff is professional and eell-mannered. The breakfast in the hotel is lavish really. They have about 3 restaurants onsite - so for sure there will be always something for the foodies. The rooms are recently refurbished and look brand new as if you would... More 

Was this review helpful? Yes 1
AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Sirs Good afternoon to you from All at Al Qasr Metropole Hotel It is a great pleasure we have received upon reviewing your kind feedback , assuring that we are on the right track with our goals . We are so pleased that you have enjoyed you stay with us AL Qasr Metropole Hotel and we will be looking... More 

San Francisco, California
Contributor
15 reviews 15 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 7, 2015

We spent 3 nights at this hotel, and while not top end luxury hotel everything you could ask for in a reasonably priced place - 3.5 stars about right, maybe 4. Good free wifi, comfortable bed, good clean bathroom, breakast included. At checkin we asked for an upgrade (never hurts to ask!) and received a top 6th floor room with... More 

Was this review helpful? Yes 3
AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Sirs Good day to you from Al Qasr Metropole hotel - ATICO Fakhreldin Group At first we are sorry for the issues you have encountered at the 6th floor rooms , but we are on the step of new project to refurbish these rooms and enhance the sound proofing , it made us so happy that you were pleased... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

Very Clean. Cool and Hip. Efficient friendly staff. Quiet. GREAT food. Good choice of of lobby music. Great bar with fantastic food and music. Beautiful atmosphere. Very nicely located near a few amenities. My favourite hotel in Amman. Highly recommended.

Was this review helpful? Yes 1
AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Mr. Ahmad At first thank you for the great and generous feedback , we always value your visit and looking forward seeing you in futures trips . Best Regards Fadi Bazian Rooms Division manager More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2015

Stayed in this hotel as our arrival point in Amman for a six day tour and were pleasantly surprised by the overall quality of this hotel. Very friendly staff, nice comfortable clean room and a very convenient restaurant (Vinaigrete) on the seventh floor looking out at Amman at night. Delicious food, attentive service and the manager, Sameh, was so friendly... More 

Was this review helpful? Yes 1
AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Valued Guest Our best and warm regards from Al at Al Qasr Metropole Hotel W e thank you for your great feedback and special thanks from our colleague Mr. Sameh . It was a great pleasure you and looking forward meeting with you in futures visits. Best regards Fadi Bazian Rooms Division manager More 

Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 3, 2015

The rooms are very basic, however I must add that its clean and worth a short stay. The location is a bit of a hassle as its a little off main touristy places and we found it a little difficult to geta taxi to take us around from there. The restaurant however is good and is great for vegetarians with... More 

Was this review helpful? Yes 1
AlQasr, Manager at AlQasr Metropole Hotel, responded to this review

Dear Sirs Good day to you from AL Qasr Metropole Hotel , Amman - Jordan it was a great pleasure and value having your feedback and to assure us that we have meet with most of your requirements , we are a hotel with great plans to update our property, as recently in 2014 we have done a full refurbishment... More 

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