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Marriott Amman Hotel

#12 of 122 Hotels in Amman
Certificate of Excellence
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Shmeissani Issam Ajluni Street, Amman 11190, Jordan
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1 room 1 guest
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635 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Baghdad, Iraq
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

In this hotel you will feel truly of the five star rating. Everything is perfect, room are extremely clean, the workers are very friendly, the breakfast is amazing including every type of food , salad , fruits and drinks. It is one of the best hotels i've visited.

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, I personally very much appreciate your feedback and am delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us... More 

Tustin, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I were part of a group of 25 that recently enjoyed a ten-night experience at the Amman Marriott. Throughout our stay we were made very comfortable, and I never heard complaints from any of our group. The rooms were Marriott-perfect, and food was superb. Our days started with smiling greetings from Janeth in the breakfast room, and... More 

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations during your 10 nights stay in Amman. As a loyal guest, your feedback will be shared with the team specially our dear Janeth, Sherry and Omar to continue to inspire and... More 

Reading, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We recently visited Jordan for 2 weeks and started and ended our trip at the Marriott in Amman. The hotel is fantastic and the staff made us feel very welcome and at home. The rooms are beautifully decorated and the breakfast set us up for a day of exploring the city and further afield.

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, I’m very glad to know that you were able to visit our hotel during your two weeks trip to Jordan and that you enjoyed your stay and felt at home with our team members and atmosphere. I hope that you have enjoyed every minute of your trip and will be looking forward to welcoming you back to the... More 

Greater Sydney, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently had the pleasure of staying at the Marriott Amman in Jordan and my stay was more than I expected. This was because of the magnificent staff. At any time nothing that I asked or requested from the staff, was I made to feel uncomfortable. The rooms were beautiful and the restaurants within the Hotel were equally amazing. Thank... More 

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, I’m happy to know that you have had a pleasurable stay at our hotel in the heart of the capital Amman. Also, I’m very glad to know that our team members has helped to make your stay with us an exceptional one and that you have liked your room and thought that our restaurants were amazing. Hope that... More 

Dubai
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 days, I was on a business trip. In general this is not more than a 3 Star property. The hotel lacks customer centric staff except for the reception staff who are still better. The locations and the surrounds around the hotel is quite disappointing. I wanted to offer my Friday prayers and I had to... More 

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, Thank you very much for sharing your feedback with us as it is important to receive such comments in order to improve our services and facilities where needed. I’m very sorry to hear that the service provided by our team members didn’t meet your expectations and that you weren’t able to find a prayer place near the hotel... More 

Singapore, Singapore
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend and I stayed here during our 2 days in Amman - the first stop in our 6-day trip to Jordan. The hotel is really nice and the room was nice and clean. The best part was the bed - so comfortable and sheets so soft. The breakfast was until 11am, one of the latest I have experienced. It... More 

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, It's very delightful to receive a brilliant review from a very kind guest, we recognize the fact that you have enjoyed our comfortable bed, buffet restaurant and central location and we would like to thank you sincerely for your feedback Our staff and team members were very excited to see your comments and will look forward to welcome... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for a week wile on buinness trip, really impressed with the room. The breakfast was lovely each morning the breakfast staff were so friendly and helpful. One guy in particular would have our table set up as we were a large group and go out of his way to get a coffee for me and... More 

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, It is very appreciated to receive such delightful and positive comments. Our staff and team member take pride in providing a quality experience to all our guests so I will be sure to pass your comments along to them. Again, thank you for sharing your review with us as we take guest satisfaction seriously at our hotel and... More 

Rocklin, California
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked our room on points, and as Lifetime Platinum Elite members we were upgraded to a suite with a King size bed with a connecting room with two queen size beds for our son. The suite had a tub/shower combo as well as an additional shower so a real time saver. We were offered breakfast in the restaurant or... More 

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback about your recent stay as I’m delighted to know that you had an enjoyable visit and that we were able to provide a loyal guest such as yourself with everything that he needs. Also, I would like to take this time to apologize for the noise disturbance caused by other guests. Rest... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel has a convinient location - I stayed there for business. Ms. Rasha Mubaideen - the client service representative has been very nice to explain the signtseeings in the city and surroundings. Great dedication and pleasant service.

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, It is a pleasure to know that you have enjoyed your stay at our hotel and that Ms. Rasha Mubaideen was able to make your stay with us an exceptional one. Thank you for choosing our hotel and we hope that we will be able to serve you again in the near future. Sincerely, Laith Naber Director of... More 

Durham
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A nice hotel with all you need for a stay. The rooms are spacious and clean and the facilities are first class. Excellent restaurant, bars, shops etc. Security is first class. The staff are exceptionally helpfull. You cant get much better,

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