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Marriott Amman Hotel

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Shmeissani Issam Ajluni Street, Amman 11190, Jordan
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Marriott Amman Hotel
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Marriott Amman Hotel
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578 reviews from our community

Traveler rating
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    88
    22
    14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed her for 3 nights at the end of a 3 week holiday. The staff and service were excellent, but the room, which was supposed to be executive/luxury, did not really live up to its description. It was spacious enough, but was a smoking room and the soft furnishing smelt strongly of stale smoke. The bathroom was in need... More 

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Baltimore, Maryland
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for three nights as part of the Gate 1 trip to Jordan. This hotel was great. We had the meal package, and we ate at the Il Terrazo (I believe that was the name of the Italian restaurant) every night. The food was very good and cooked to anyone's specifications (I do not like spicy food, and... More 

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Bengaluru (Bangalore), India
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Amman is amazing and the hotel had decent facilities. The staff was helpful. Of the limited choices in Amman, this one is comparatively the good. The hotel is usually busy, given its only competitor might be Le Meridian, which is also close by.

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Manila, Philippines
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I loved my stay in Marriott Amman. The room was huge, and the desk and office chair were perfect. I worked there for a few hours. Bed was comfortable too. Loved it as well that there were a lot of complimentary teas daily. The breakfast was good with enough number of choices per day. The servers at the restaurant were... More 

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Abu dhabi
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Arrived at 5pm told had to wait until 5.45 to check in busy. Outside pool not open too cold do not have heater . Asked for non smoking sent to smoking room pay for wifi !!! Dreading another Marriott in Petra tomorrow . The poor man who took us to the room was trying so hard that I made a... More 

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Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for taking the time to review us on TripAdvisor we appreciate your feedback. We truly apologize for the inconvenience you experienced during your check in. We are also thankful that our Front Office Manager and Duty Manager had the opportunity to meet you during your stay and act accordingly which enabled us to reflect the right... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

i stayed there for 2 nights for my short holidays! in our first night we had dinner at the buffet restaurant! the price are flexible and at night we loved the italian restaurant!!! and the hotel was great even though one of the front desk staff need to learn lil bit english hehe..because we need to repeat and repeat again... More 

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Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Good hotel and very popular with American tourist who seem to congregate in numbers at morning time before setting off on tours. Being on a business trip I had booked in on the executive floor which according to the website gave the normal complimentary items therefore making the room rate quite attractive. Only problem was that after two drinks in... More 

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Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Sir Thank you so much for sharing your experience with us through Trip Advisor As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is... More 

Seattle, WA
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a week week while exploring Amman and vicinity. Really impressed with staff. High degree of customer service. Rooms comfortable and clean. Philippina staff in restaurants is top notch. And the Terrazo restaurant is outstanding!

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Mexico City, Mexico
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am writing to express my extreme disappointment with my experience at the Marriott in Amman. As not only a platinum, but long-time member of Marriott rewards, I an flabbergasted by the level of service I have received during my stay at the Marriott Amman. I wish I could say the service has been just poor or non-existant, but rather... More 

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Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Valued Guest Thank you for sharing your experience with us on TripAdvisor, we appreciate your feedback As previously discussed with our Front Office Manager, we will be more than happy to discuss your comments over the phone once you have the time so we can have full information from your good self and act accordingly. Looking forward to hearing... More 

Minneapolis, Minnesota
Top Contributor
74 reviews 74 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

.....while Amman. We were visiting family who were working in Jordan. Picked the hotel based on location and brand. A solid place to stay with Great staff who took a real interest in us, as we were quite often in the lobbies waiting for family. A special note to Omar at the front door and the rest of the bell... More 

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Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for sharing your experience at the Amman Marriott Hotel through Trip Advisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver... More 

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