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Marriott Amman Hotel

#12 of 122 Hotels in Amman
Certificate of Excellence
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Shmeissani Issam Ajluni Street, Amman 11190, Jordan
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Marriott Amman Hotel
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625 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

You feel that you are in your home, the staff are friendly, as mr fadi , mr osama and all the staff i met, the room was very good , but the need to fix the bed comforter cause it moves , i think if the put a belt is better , there is a gap under the doors u... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Marriott Hotels all have above average accommodations and professional staff. The Amman Marriott Hotel excels all others with the works of Ms. Rasha Mubaideen - Ms. Mubaideen's personal commitment in providing positive customer relations and personal concierge assistance to customers set her above the rest. All other hotels and amenities being equal, The Amman Marriott Hotel takes the gold medal... More 

Was this review helpful? Yes 1
Laith N, Director of Rooms Opertions at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for sharing you experience with us We are truly delighted you had an enjoyable stay with us and that our team’s services were up to your expectations, everything we do is aimed to providing you with exceptional hotel experience during your travels. Your valuable comments will be shared with Ms. Rasha and the rest of the... More 

USA
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a couple of dusty and ho hum nights elsewhere in Jordan, it was just so refreshing to stay at a hotel where everything worked. Air conditioning - Check. Ice - Check. Clean, comfortable beds - Check. It was just good all around. The only issue we had was the the indoor pool was closed, and we arrived too late... More 

Was this review helpful? Yes 2
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest Thank you so much for sharing your experience with us on trip advisor. We are delighted you had an enjoyable stay with us and we look forward to another opportunity to welcome you back to your second home. Kind Regards Laith Naber More 

Reston VA
Level Contributor
270 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My experience here was less than what I expect from Marriott. The room was small. There was only space to open one bag. The second bag we placed on a table. We received free water only two of the four days we stayed. The pillows were thin and the mattress topper so lumpy we had it removed. We had hot... More 

Was this review helpful? Yes 1
Laith N, Manager at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience with us on TripAdvisor, we appreciate your feedback. As we pride ourselves on delivering memorable hotel experience during your travels, apparently we have short fallen in achieving our goal for which we apologize. I would like to assure you that your valuable comments have been shared with the... More 

Arlington, Virginia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent 4 days in this hotel early June 2015. I enjoyed its good services (swimmingpool, fitness room, wifi) . The personnel is very helpful and the rooms are very clean. The breakfast is varied and delicious. The only weak point is that the hotel is relatively far from downtown. Taxi is necessary to move.

Was this review helpful? Yes 1
Rome, Italy
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff at the hotel always make me feel like family. They asked about my children by name. They represent the Marriott brand remarkably well. I always feel right at home at the Marriott Amman. Thanks for another great visit!

Was this review helpful? Yes 1
Laith N, Director of Rooms Operatiosn at Marriott Amman Hotel, responded to this review

Dear Guest It is such a joy reading through your comments, and to know that our service was up to your expectations. We are truly delighted that you choose to stay with us whenever you are in Amman, everything we do is aimed to providing you with exceptional hotel experience. Looking forward to welcoming you back Kind Regards Laith Naber More 

Blandford Forum, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The staff are welcoming and helpful. The hotel is maintained to a high standard. Food is of a good standard. Taxis are on hand to provide transport to local restaurant areas and sightseeing trips such as to the Dead Sea and Petra.

Was this review helpful? Yes 1
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for sharing your experience with us through Trip Advisor It is our utmost pleasure you had an enjoyable stay with us and we certainly wish to welcome you back again in the near future Kind Regards Laith Naber More 

Washington DC
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed June 22, 2015

I took my wife on a vacation to Jordan, staying several nights at the Amman Marriott. We arrived late at night, and were welcomed as if returning royalty. Man at security check point radioed our names to front desk. Nice touch. Champions was a bit underwhelming, but the Library bar and restaurant was excellent. The breakfast buffet was extraordinarily good,... More 

Was this review helpful? Yes 1
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for sharing your experience at the Amman Marriott Hotel through Trip Advisor . With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to... More 

somerset
Level Contributor
104 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed June 21, 2015

Arrived very late at night, room was very comfortable and had a good nights sleep. Breakfast was very good with lots of choice. Spent a nice day recovering by the pool and the food at the Italian Restaurant in the evening was excellent. What stands out about this hotel us the staff they were all very welcoming and friendly. I... More 

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed June 20, 2015

OK, by standards of big western hotels, this one seems a bit behind the times in terms of number of modern styling, lifts, wifi, happy hour and pool service. But this is not a big western hotel -- and the staff worked really hard to try to make the experience excellent and to make guests feel welcome and valued. The... More 

Was this review helpful? Yes 1
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