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Marriott Amman Hotel

#12 of 122 Hotels in Amman
Certificate of Excellence
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Shmeissani Issam Ajluni Street, Amman 11190, Jordan
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Marriott Amman Hotel
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620 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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    (198)
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Reston VA
Level Contributor
264 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My experience here was less than what I expect from Marriott. The room was small. There was only space to open one bag. The second bag we placed on a table. We received free water only two of the four days we stayed. The pillows were thin and the mattress topper so lumpy we had it removed. We had hot... More 

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Laith N, Manager at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience with us on TripAdvisor, we appreciate your feedback. As we pride ourselves on delivering memorable hotel experience during your travels, apparently we have short fallen in achieving our goal for which we apologize. I would like to assure you that your valuable comments have been shared with the... More 

Arlington, Virginia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent 4 days in this hotel early June 2015. I enjoyed its good services (swimmingpool, fitness room, wifi) . The personnel is very helpful and the rooms are very clean. The breakfast is varied and delicious. The only weak point is that the hotel is relatively far from downtown. Taxi is necessary to move.

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Rome, Italy
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at the hotel always make me feel like family. They asked about my children by name. They represent the Marriott brand remarkably well. I always feel right at home at the Marriott Amman. Thanks for another great visit!

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Laith N, Director of Rooms Operatiosn at Marriott Amman Hotel, responded to this review

Dear Guest It is such a joy reading through your comments, and to know that our service was up to your expectations. We are truly delighted that you choose to stay with us whenever you are in Amman, everything we do is aimed to providing you with exceptional hotel experience. Looking forward to welcoming you back Kind Regards Laith Naber More 

Blandford Forum, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff are welcoming and helpful. The hotel is maintained to a high standard. Food is of a good standard. Taxis are on hand to provide transport to local restaurant areas and sightseeing trips such as to the Dead Sea and Petra.

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Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for sharing your experience with us through Trip Advisor It is our utmost pleasure you had an enjoyable stay with us and we certainly wish to welcome you back again in the near future Kind Regards Laith Naber More 

Washington DC
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I took my wife on a vacation to Jordan, staying several nights at the Amman Marriott. We arrived late at night, and were welcomed as if returning royalty. Man at security check point radioed our names to front desk. Nice touch. Champions was a bit underwhelming, but the Library bar and restaurant was excellent. The breakfast buffet was extraordinarily good,... More 

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Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for sharing your experience at the Amman Marriott Hotel through Trip Advisor . With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to... More 

somerset
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived very late at night, room was very comfortable and had a good nights sleep. Breakfast was very good with lots of choice. Spent a nice day recovering by the pool and the food at the Italian Restaurant in the evening was excellent. What stands out about this hotel us the staff they were all very welcoming and friendly. I... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

OK, by standards of big western hotels, this one seems a bit behind the times in terms of number of modern styling, lifts, wifi, happy hour and pool service. But this is not a big western hotel -- and the staff worked really hard to try to make the experience excellent and to make guests feel welcome and valued. The... More 

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delhi
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been staying at Le Royal in Amman for my trips. This is the first time i was booked at Marriott amman. My perception of Marriott has always been a chain hotel with new age luxuries. This hotel broke that perception.it was built in 1982 so the design and architecture is quite old world. I had a slight misfortune... More 

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Nothing fancy, it is ok for a business trip. The rooms are small but clean. The staff are friendly and helpful. It was the value deal that makes it appealing. As for the food served I would rate it average.

Was this review helpful? Yes
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest Thank you for sharing your experience with us on Trip Advisor We appreciate your feedback and I would like to assure you that it will be shared with the Management team to continue improve our services and deliver the best to our Guests. Looking forward to welcoming you back Laith Naber More 

Virginia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Jamil the bellman at the Marriott in Amman is the nicest person on earth and quite possibly saved my trip. The Sixt car rental desk in the Marriott didn’t have a GPS when we picked up our rental, long story. And Jamil gave my friend and me turn by turn directions to get out of Amman and on the highway... More 

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