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Marriott Amman Hotel

#12 of 129 Hotels in Amman
Certificate of Excellence
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Shmeissani Issam Ajluni Street, Amman 11190, Jordan
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Marriott Amman Hotel
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676 Reviews from our TripAdvisor Community

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Ventura, California
Level Contributor
257 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just returned from a trip to the Middle East, including Amman. I stayed here with my husband for 2 nights and hated to leave. The hotel staff were wonderful, they endeavored to help us in every way. The room was fantastic with a great city view, very comfortable bed and all the amenities I would expect from a 5... More 

Helpful?
Thank Amelia H
2 reviews
5 of 5 stars Reviewed 1 week ago

I recently spent two weeks in Amman, Jordan on business. We stayed at the Amman Marriott and it was a very good experience. The people at the hotel (associates) went to great lengths to make us feel welcome and anticipate out every need. The property was modern, clean, and comfortable. The food was very good, but I wouldn't say excellent... More 

Helpful?
Thank Fred J
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at our hotel... More 

Amman, Jordan
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is great , this is not my first visit and as usual all is great , hospitality and kindness, food is great, all employees are very helpful and the cleaning Is as usual great, I have never truly seen any default in this hotel, you find business man and families, location attached to WTC mall is great and... More 

Helpful?
Thank Abdel Kareem A
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely,... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Dear Haitham, Randa, and all Contributed staff to our event (Nayef, Moa'tasem..), I would like to thank you for the excellent organization of our event. All of you were very professional, super helpful and accessible. You were very quick in accommodating our requests and needs. Hence we were extremely impressed with the event arrangement and the service provided. We are... More 

Helpful?
1 Thank Hanadi 8
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, One of our key priorities is to provide the highest level of friendly and courteous service and I am very delighted to learn that the quality of service provided by our events team did not only meet but exceeded your expectations. Thank you for kind recognition to the efforts of our staff, I will personally forward your praising... More 

Miami Beach, Florida
Level Contributor
98 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

arrived late night from London. the hotel is well located in a safe and secure area of the Capital. The hotel lobby is big and everything in the hotel and rooms have the standard and typical Marriott business oriented decor . the hotel staff is friendly and the service is good. the rooms are mid size and clean with pretty... More 

Helpful?
Thank Pethabmia
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, Thank you very much for sharing your feedback with us and I’m very happy to know that your stay at our hotel with its beautiful rooms and amazing breakfast was enjoyable. I have shared your comments with my team and they were delighted to see that they have met with your expectations. We will be looking forward to... More 

Charlotte, North Carolina, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016 via mobile

We stayed here during an overnight layover. The hotel was extremely professional and the facilities were nice. Look for the roundtrip transportation package, it's a good value and also includes a very good buffet breakfast. I have to admit it's a bit jarring to have the car searched for bombs before they open the gate and then put your luggage... More 

Helpful?
Thank Circuittraveler
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, Thank you very much for your review regarding your recent stay at our hotel and I’m glad that you had a good time and that you felt safe with us. Thank you for choosing our hotel and hope that you will visit us again soon. Sincerely, Laith Naber Director of Rooms Operations More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

This is a solid hotel and you can't go wrong. The staff are phenomenal and try everything they can to assist their guests. One thing to be aware, they have many smoking rooms, unlike Marriotts throughout other parts of the world. I was staying in a non smoking room, but someone in a smoking room nearby was smoking like a... More 

Helpful?
Thank Check-In101
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the smell of smoking caused by other guests. Rest assured, we are taking steps to help ensure... More 

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

Enjoyed our stay at the Marriott hotel in Amman. Excellent service from attentive staff. The room was comfortable and the breakfast and lounge was well worth it. I wouldn't say the property is a 5 star, more like a 4. The furniture is dates and the hotel could use a upgrade. One issue we did have was the extremely hot... More 

Helpful?
Thank Edward T
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, As we pride ourselves on delivering a perfect hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for the issue with the heating. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

Dubai, United Arab Emirates
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

Very comfortable place nice and quiet I like it even though it's not in the middle of everything But really nice hotel to stay Christmas tree was there showing really good gesture I am staying for 3 nights 4 days feel it's extremely nice hotel

Helpful?
Thank ammarda
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, I’m delighted to read your brilliant review about your recent stay at our hotel as it gives me a pleasure to know that you have liked our Christmas decorations and that you had a good stay with us. Hope that you will visit us again soon so we can provide you with a premium hotel experience that our... More 

Level Contributor
68 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed December 22, 2015

This hotel was dated inside, there is no question about it. But the staff were among the most friendly I've ever encountered. This is especially true in the room where the breakfast buffet was. We had a server than went above and beyond the call of duty. We also enjoyed the "American-style" bar in the hotel, which had good burgers... More 

Helpful?
1 Thank DanielSkiffington
Laith N, Director of Rooms Operations at Marriott Amman Hotel, responded to this review

Dear Guest, I’m very glad to know that my team was able to make your stay at our hotel enjoyable and that you have liked our rooms and had a premium dining experience at Champions Sports Bar & Restaurant that you would expect at a Marriott Property. Thank you for staying with us and we look forward to your next... More 

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