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InterContinental Jordan

#3 of 122 Hotels in Amman
Certificate of Excellence
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Islamic College Street | PO Box 35014, Amman 11180, Jordan
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InterContinental Jordan
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928 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairo, Egypt
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice stay, great restaurant and lounge, Bourj al Hamam, Bar159, Terrace etc. very friendly and helpful staff. The Hotel location is strategical. The room was nice, well fully equipped however the TVs need renovation. I highly recommend Intercontinental and for sure I will book my next stay there.

Was this review helpful? Yes
Sydney, Australia
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

My last review was titled 'Jordan's Finest', but after my most recent stay I would have to add that the Intercontinental Jordan is one of the best hotels in the Mid-East. I brought my parents and sister for their first visit to Jordan. They were impressed from the get-go - fifty-years young and the grand-dame of Amman. Elegant, rather than... More 

Was this review helpful? Yes 1
Georges O, Hotel Manager at InterContinental Jordan, responded to this review

Dear thekeystotravel, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments online. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stay here almost every year during our visit to Amman. The hotel is impressive from A to Z. We were touched by how helpful the staff is particularly Anas and Sewar. They were readily available to answer all of our questions and were very friendly. They did their best to make our stay a pleasent one. The hotel has... More 

Was this review helpful? Yes
Georges O, Hotel Manager at InterContinental Jordan, responded to this review

Dear Antone D, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments on TripAdvisor. I am very happy to read the comments online. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations;... More 

Kavala, Greece
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel seems to be a city monument. Just how can such a huge operation give such personalised service - amazing! The reception staff are very welcoming and really treat loyalty card holders with respect. We were given an upgrade to a fine executive room - many thanks! Security at the entrance is first class. Breakfast had a great range... More 

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Georges O, Hotel Manager at InterContinental Jordan, responded to this review

Dear goonergreece, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments on TripAdvisor. I am very happy to read the comments online. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it... More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed in the this hotel for one night, the hotel was wonderful, my room (no. 627) was great, such a helpful staff specially Mr. Fadi who arranged my booking and was keen to make sure that i will have the best accommodation. Definitely this is the hotel to spoil your guests.

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Georges O, Hotel Manager at InterContinental Jordan, responded to this review

Dear Ehab A, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments on TripAdvisor. I am very happy to read the comments online. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations;... More 

Sydney, Australia
Level Contributor
170 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were courteous and efficient. Nothing was a problem...late checkout, limo, etc. The hotel is very security conscious with driveway barriers and metal detectors and bag scans, which I found reassuring.

Was this review helpful? Yes
Georges O, Hotel Manager at InterContinental Jordan, responded to this review

Dear David B, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments on TripAdvisor. I am very happy to read the comments online. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations;... More 

Ankara, Turkey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to Amman for a business trip last September. The location of the hotelis very good. The hotel has very kind and helpful staff...They are always around you and smiling. The food was excellent. The bed in the room was 5 stars.

Was this review helpful? Yes
Georges O, Hotel Manager at InterContinental Jordan, responded to this review

I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments on tripAdvisor. I am very happy to read the comments online. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding... More 

5 of 5 stars Reviewed 2 weeks ago

this is my second time in intercontinental hotel in Amman< everything was just perfect, the atmosphere is very nice, and it happen that i needed to shorten my visit and the receptionist ( Amer ) was kind enough to do everything to me in the right time, he also allowed me for the best possible late check out, that help... More 

Was this review helpful? Yes
Georges O, Hotel Manager at InterContinental Jordan, responded to this review

Dear Ameer H, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments on TripAdvisor. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are happy to see that your experience is reflecting our actions... More 

Rochester, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great stay here in April. The hotel is clean, the staff helpful and accommodating, and we felt safe. When my husband fell ill, the room was big enough for him to have his own space and for me to have my space. The hotel staff helped us reschedule our tours and even took us on a day... More 

Was this review helpful? Yes
Georges O, Hotel Manager at InterContinental Jordan, responded to this review

Dear Shana K, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments on TripAdvisor. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are happy to see that your experience is reflecting our actions... More 

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