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Holiday Inn Amman

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Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
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Holiday Inn Amman
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Holiday Inn Amman
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185 reviews from our community

Traveler rating
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    47
    25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Kuwait City, Kuwait
Contributor
17 reviews 17 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Friendly staff, Very old lobby and entrance, It doesn't look like a five star hotel, The room was good but need to improve to be in rating of the five stars hotel, The restaurant was good and the staff was friendly, in my opinion, the hotel need a huge renovation..

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Utrecht, The Netherlands
1 review
4 of 5 stars Reviewed 3 weeks ago

i am very satisfaction with my booking. sevice was good, clean rooms, the location for my staying was pergect, bath room was good, and very nice and hulpful staf. if i go agnie will choes this hotel again, this is for sure.

Review collected in partnership with Amoma.com

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Milan, Italy
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed March 4, 2015

have stayed three nights in this hotel and I would not recommend it to anybody. The hotel is not bad, it looks quite good. The rooms are nice but not very clean. Moreover I have asked for a non smoking room and they have given us a smoking room just after spraying a terribly smelling deodorant (but there were 2... More 

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IHGCare, Guest Relations Manager at Holiday Inn Amman, responded to this review

Dear Tig68, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are sincerely sorry for the issues you had with cleanliness and smell of the room and the food selections at the restaurant which fell below your expectations. We have sent you a private message to discuss your... More 

Travelers are raving about these Amman hotels

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed February 15, 2015

I stayed at this Holiday Inn Amman for two nights this week in February 2015. Overall, I had a wonderful stay. The facility is fine, room is big and clean with all necessities provided. I had a room facing the cities so the view was nice. The staff was very friendly and helpful. The breakfast was very nice with lots... More 

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Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you very much for your loyalty and for your beautiful review posted on Tripadvisor . We are extremely happy to read that you were satisfied during your stay . Please come back soon, we will be waiting for you. More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 8, 2015

The title says it all. The room is a good size and free of noise. The air conditioning was a bit strong but I could open the window, which I always appreciate. Need was very comfortable and I slept well. However, the restaurant served me undercooked fish in the evening and some cold porridge in the morning. I was also... More 

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Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you once again for your valuable feedback. We certainly look forward to welcoming you back in the near future. More 

Top Contributor
121 reviews 121 reviews
56 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed January 26, 2015

I stayed at this Holiday Inn Amman for two nights this week in January 2015. Overall, i had a good stay and did not have a problem with it. Well, Holiday Inn is a middle class 3 star hotel so luxury is not expected anyway. The facility is fine, room is big and clean with all necessities provided. I had... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Amman, responded to this review

Dear Sombatbkk, We appreciate that you took the time to review our hotel. I am sorry to hear that our hotel location was not within close proximity to your needs. On the other hand, I'm delighted to read that you had a great experience with our breakfast variety served and the level of service provided by our accommodating staff. Once... More 

Amman Governorate, Jordan
1 review
1 of 5 stars Reviewed December 28, 2014

Unpleasant Awful experience at Holiday inn Amman 25th was my wedding day , it was supposed to be a day to remember!! But nothing to remember except the dirtiness of the wedding tables and floor , as the staff were understaff . two employees were there to clean and serve more than 220 guests … even the cake was served... More 

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Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Value Guest, Greeting from Holiday Inn Amman, I would like to thank you for sparing the time to share your experience during your stay with us, We do apologize for the unpleasant experience you had, rest assuring you that all your valued comment will be treated seriously for further improvement, Again, we do apologize for our shortfalls to meet... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 14, 2014

I chose this hotel as it was close close to close to the Mecca Mall and City Mall and I had a plan to visit downtown separately. I admit that I was wrong because this was my first trip to Amman. This hotel sucks rights from the beginning. Not quite friendly staff, over charged for their pathetic services, terrible bathrooms,... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr.Syed, Greeting from Holiday Inn Amman, I would like to thank you for sparing the time to share your experience during your stay with us, We do apologize for the unpleasant experience you had, rest assuring you that all your valued comment will be treated seriously for further improvement, Again, we do apologize for our shortfalls to meet your... More 

Mayhill, New Mexico
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 6, 2014

It was not our choice to stay here but it was on our tour itinerary. Our group leader left both written and verbal instructions with the front desk and manager for midnight wake up calls and luggage pick up. None of our group received a wake up call and we all had to carry our own luggage down to the... More 

Was this review helpful? Yes 2
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear valued guest, Thank you for choosing to stay at Holiday Inn Amman during your time in Amman and for sharing your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we... More 

Moscow, Moscow City, Russia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 4, 2014

I was looking for a hotel to be near Amman downtown (KIng Al Hussein road) because I had a meetings there during a week. When a typed in google maps for this hotel - it showed me that it's located in the Downtown! I was very surprised when on the next morning looking for where to go to have lunch,... More 

Was this review helpful? Yes 3
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear valued guest, Thank you for choosing to stay at Holiday Inn Amman during your time in Amman and for sharing your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we... More 

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