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Holiday Inn Amman

5.0 of 5 Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
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Holiday Inn Amman
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Holiday Inn Amman
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175 reviews from our community

Traveler rating
    30
    58
    45
    24
    18
See reviews for
19
31
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82
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (55)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (30)
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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 14, 2014

I chose this hotel as it was close close to close to the Mecca Mall and City Mall and I had a plan to visit downtown separately. I admit that I was wrong because this was my first trip to Amman. This hotel sucks rights from the beginning. Not quite friendly staff, over charged for their pathetic services, terrible bathrooms,... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr.Syed, Greeting from Holiday Inn Amman, I would like to thank you for sparing the time to share your experience during your stay with us, We do apologize for the unpleasant experience you had, rest assuring you that all your valued comment will be treated seriously for further improvement, Again, we do apologize for our shortfalls to meet your... More 

Mayhill, New Mexico
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 6, 2014

It was not our choice to stay here but it was on our tour itinerary. Our group leader left both written and verbal instructions with the front desk and manager for midnight wake up calls and luggage pick up. None of our group received a wake up call and we all had to carry our own luggage down to the... More 

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear valued guest, Thank you for choosing to stay at Holiday Inn Amman during your time in Amman and for sharing your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we... More 

Moscow, Moscow City, Russia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014

I was looking for a hotel to be near Amman downtown (KIng Al Hussein road) because I had a meetings there during a week. When a typed in google maps for this hotel - it showed me that it's located in the Downtown! I was very surprised when on the next morning looking for where to go to have lunch,... More 

Was this review helpful? Yes 2
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear valued guest, Thank you for choosing to stay at Holiday Inn Amman during your time in Amman and for sharing your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 3, 2014

We stayed at the Holiday Inn for 3 nights and was not pleasant experience. The check in was terrible as the room was not ready although we arrived late. we requested one king bed and non smoking room, but we were given smoking with twin beds. The room, bathroom and the towels were not clean. The carpet, furniture, and the... More 

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Georg, Thank you for choosing to stay at Holiday Inn Amman during your time in Amman and for sharing your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 2, 2014

Coming from England I have a very particular view of Holiday Inn hotels, which isn't always the highest (read isn't). For a Holiday Inn this is very much a five star, overall I'd give it the rating of a four star hotel. However this is very expensive when you compare it to the Four Seasons in Amman where I also... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mrs.Alicia, I would like to thank you for choosing to stay at Holiday Inn Amman and for taking the time to give us your feedback. I am very happy to read the comments online. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it... More 

Hurghada, Egypt
Contributor
16 reviews 16 reviews
15 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed October 29, 2014

Just returned from a 2 night stay . The room was clean but in desperate need of renovation particularly the bathroom . The room rate included breakfast but I was dismayed to find the hot buffet selection was not maintained at a high enough temperature . I brought this to the attention of the manager ,was given a room service... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr.crombiestone Thank you for writing a review about your recent stay with us. We are sorry the service you received from our hotel staff was less than satisfactory. We do apologize for any inconvenience that you have experienced. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or... More 

Amman, Jordan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 27, 2014

The hotel is nice..receptionists speak English very well..wifi was stable and available in the lobby and some rooms...room and bathroom were clean and got cleaned every day...the prices of this hotel is somehow high...i guess this is common in Jordan...taxis are available round the clock and outside the hotel..the location of this hotel is good...30 minutes away from QAIA (airport)...the... More 

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Valued guest, Thank you very much for your loyalty and for your beautiful review posted on the TripAdvisor. We are extremely happy to read that you were satisfied during your stay . Please come back soon, we will be waiting for you. More 

Arnhem, The Netherlands
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 25, 2014

Not much special, the reception desk helpful and friendly, the coffee bar next to the lobby friendly and relatively fast serving, the beer rather expensive. The internet (wifi) connection is stable, and only free for frequent sleepers (IHG members). Rooms are good enough, service (laundry) is all as expected. All in all a regular Holiday inn. For odd hours departures:... More 

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Valued guest, Thank you very much for your kind review! At Holiday inn Amman we are constantly striving to exceed guest satisfaction – it is great to see that we seem to be heading in the right direction. Looking forward to welcoming you back at Holiday inn Amman. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2014

This is a great place to say if you have a good sense of humour! Large anti suicide bomber concrete triangular posts outside the hotel & full airport scanning in the lobby. The lobby is spacious and the bar at the rear of the lobby is good. However, as a smoker, I'm amazed that you can, if you wish, smoke... More 

Was this review helpful? Yes 3
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Guy D, Thank you for your candid review of our hotel. We are delighted to read your kind words regarding our Facilities. We take all reviews positive and negative very seriously, and your feedback regarding the Smoking will help us improve for our next guest or your next visit. Thank you for sharing your thoughts and we hope that... More 

Nassau, New Providence Island
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 21, 2014

I have tried my very best to save money for my Company by staying at the Holiday Inn Amman over the last three years. This is my sixth or seventh stay. Prior to that I used to stay at the Marriott and similar but I do not have 5 star needs and can normally live happily with 3 star service.... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Amman, responded to this review

Dear rob h, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More 

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Additional Information about Holiday Inn Amman

Address: Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Amman 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Holiday Inn Amman Hotel Amman
Amman Holiday Inn
Hotel Style:
#27 Luxury Hotel in Amman

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