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Holiday Inn Amman

5.0 of 5 Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
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Holiday Inn Amman
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Holiday Inn Amman
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179 reviews from our community

Traveler rating
    31
    58
    46
    25
    19
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32
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84
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this Holiday Inn Amman for two nights this week in February 2015. Overall, I had a wonderful stay. The facility is fine, room is big and clean with all necessities provided. I had a room facing the cities so the view was nice. The staff was very friendly and helpful. The breakfast was very nice with lots... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you very much for your loyalty and for your beautiful review posted on Tripadvisor . We are extremely happy to read that you were satisfied during your stay . Please come back soon, we will be waiting for you. More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The title says it all. The room is a good size and free of noise. The air conditioning was a bit strong but I could open the window, which I always appreciate. Need was very comfortable and I slept well. However, the restaurant served me undercooked fish in the evening and some cold porridge in the morning. I was also... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you once again for your valuable feedback. We certainly look forward to welcoming you back in the near future. More 

Top Contributor
121 reviews 121 reviews
56 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed January 26, 2015

I stayed at this Holiday Inn Amman for two nights this week in January 2015. Overall, i had a good stay and did not have a problem with it. Well, Holiday Inn is a middle class 3 star hotel so luxury is not expected anyway. The facility is fine, room is big and clean with all necessities provided. I had... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Amman, responded to this review

Dear Sombatbkk, We appreciate that you took the time to review our hotel. I am sorry to hear that our hotel location was not within close proximity to your needs. On the other hand, I'm delighted to read that you had a great experience with our breakfast variety served and the level of service provided by our accommodating staff. Once... More 

Amman Governorate, Jordan
1 review
1 of 5 stars Reviewed December 28, 2014

Unpleasant Awful experience at Holiday inn Amman 25th was my wedding day , it was supposed to be a day to remember!! But nothing to remember except the dirtiness of the wedding tables and floor , as the staff were understaff . two employees were there to clean and serve more than 220 guests … even the cake was served... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Value Guest, Greeting from Holiday Inn Amman, I would like to thank you for sparing the time to share your experience during your stay with us, We do apologize for the unpleasant experience you had, rest assuring you that all your valued comment will be treated seriously for further improvement, Again, we do apologize for our shortfalls to meet... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 14, 2014

I chose this hotel as it was close close to close to the Mecca Mall and City Mall and I had a plan to visit downtown separately. I admit that I was wrong because this was my first trip to Amman. This hotel sucks rights from the beginning. Not quite friendly staff, over charged for their pathetic services, terrible bathrooms,... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr.Syed, Greeting from Holiday Inn Amman, I would like to thank you for sparing the time to share your experience during your stay with us, We do apologize for the unpleasant experience you had, rest assuring you that all your valued comment will be treated seriously for further improvement, Again, we do apologize for our shortfalls to meet your... More 

Mayhill, New Mexico
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 6, 2014

It was not our choice to stay here but it was on our tour itinerary. Our group leader left both written and verbal instructions with the front desk and manager for midnight wake up calls and luggage pick up. None of our group received a wake up call and we all had to carry our own luggage down to the... More 

Was this review helpful? Yes 2
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear valued guest, Thank you for choosing to stay at Holiday Inn Amman during your time in Amman and for sharing your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we... More 

Moscow, Moscow City, Russia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 4, 2014

I was looking for a hotel to be near Amman downtown (KIng Al Hussein road) because I had a meetings there during a week. When a typed in google maps for this hotel - it showed me that it's located in the Downtown! I was very surprised when on the next morning looking for where to go to have lunch,... More 

Was this review helpful? Yes 3
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear valued guest, Thank you for choosing to stay at Holiday Inn Amman during your time in Amman and for sharing your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 3, 2014

We stayed at the Holiday Inn for 3 nights and was not pleasant experience. The check in was terrible as the room was not ready although we arrived late. we requested one king bed and non smoking room, but we were given smoking with twin beds. The room, bathroom and the towels were not clean. The carpet, furniture, and the... More 

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Georg, Thank you for choosing to stay at Holiday Inn Amman during your time in Amman and for sharing your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 2, 2014

Coming from England I have a very particular view of Holiday Inn hotels, which isn't always the highest (read isn't). For a Holiday Inn this is very much a five star, overall I'd give it the rating of a four star hotel. However this is very expensive when you compare it to the Four Seasons in Amman where I also... More 

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mrs.Alicia, I would like to thank you for choosing to stay at Holiday Inn Amman and for taking the time to give us your feedback. I am very happy to read the comments online. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it... More 

Hurghada, Egypt
Contributor
17 reviews 17 reviews
16 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed October 29, 2014

Just returned from a 2 night stay . The room was clean but in desperate need of renovation particularly the bathroom . The room rate included breakfast but I was dismayed to find the hot buffet selection was not maintained at a high enough temperature . I brought this to the attention of the manager ,was given a room service... More 

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr.crombiestone Thank you for writing a review about your recent stay with us. We are sorry the service you received from our hotel staff was less than satisfactory. We do apologize for any inconvenience that you have experienced. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or... More 

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Additional Information about Holiday Inn Amman

Address: Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Amman 5*
Number of rooms: 218
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Also Known As:
Holiday Inn Amman Hotel Amman
Amman Holiday Inn
Hotel Style:
#28 Luxury Hotel in Amman

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