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All 115 Amman hotels

Holiday Inn Amman

5.0 of 5 Hotel   |   Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
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Ranked #43 of 115 Hotels in Amman
A recent review
4 of 5 stars reviewed 1 week ago
colin w
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164 reviews from our community

Traveler rating
    30
    54
    43
    22
    15
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17
29
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75
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights in the Holiday Inn. Good standard of service - courteous and helpful staff, room was very clean and modern. Only TV not working well, internet very good connection. Very average salad in the french quarter bar and beer rather expensive. Overall good comfortable and clean, reasonable room price and very good breakfast range of selections .

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Ms. Colin Thank you for your review regarding your experience. We are glad you liked the Hotel. However, we greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel has caused. We appreciate your feedback as this is our best resource for improving guest services. Thank you for staying... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, clean, the staff became very friendly with me after many visits. The gym is not bad, the outdoor swimming pool closes early (at 6pm). I never got the chance to try it. The breakfast is very good, simple and has everything. The room service food is ok as well. Very good price/quality. The location is average, the... More

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mrs.Layal, I would like to thank you for choosing to stay at Holiday inn Amman, and for taking the time to share your comments online. I am very happy to read the comments online. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it... More

Palestinian Territories
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night at Holiday Inn Amman , We had a room in the 6th floor , it was good , but the higher floors are better, Excellent sleep quality since the bed was very very comfortable , the staff were nice , we arrived early before check in time , the room was not ready , but they... More

Was this review helpful? Yes 3
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Wasef Thank you for your wonderful review posted on the trip advisor. Sharing your thoughts and experience with the travel community are highly appreciated and letting us know about your very positive experience during your last visit with us. We are glad to read your comments . Until your next stay with us, Please accept our gratitude and... More

Jeddah, Saudi Arabia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As I expect from a Holiday INN & as it's one of my favorite hotels, I have spent 5 nights at this convenient hotel last week. I enjoyed the great location & the view from room in the 14th floor. Very friendly staff, helpful & they make sure that you get what you expect from a Holiday Inn hotel. I'd... More

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Sami Thank you for choosing Holiday Inn-Amman. I am truly delighted to know that your stay was indeed a great experience as we constantly try our best to seek consistency in delivering memorable experiences at our property. I am happy to hear your positive feedback about the hotel specially our employee's service and kindness. Looking forward to accommodate... More

San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2014

the hotel itself is in a ok location. there are lots of restaurants around which is good. Taxi's are easy to find. Pros: the room is good. Spacious. bed is comfortable. Tv channels are good. Bathroom is good. Cons: breakfast is very limited. sad for a 5* hotel. one of the days the kitchen was under maintenance and we couldn't... More

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Ms.Kyra Thank you for your time spent in writing about your experience with us on Trip Advisor. It is our regrettable that there were certain aspects of your visit that did not meet your expectations. Please accept our sincere apologies for any inconvenience it may have caused you. Your comments has been forwarded to the hotel management and we... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 12, 2014

Third stay and still great, from the moment I reached the hotel with warm welcome, the security staff at the entrance very polit, the reception very fast and professional, excellent service from room service, housekeeping was doing an excellent job to keep my room clean and tidy, everyday I felt my room is brand new as not used before, amazing... More

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr.Hashem Thank you for choosing Holiday Inn-Amman. I am truly delighted to know that your stay was indeed a great experience as we constantly try our best to seek consistency in delivering memorable experiences at our property. I am happy to hear your positive feedback about the hotel specially our employee's service and kindness. Looking forward to accommodate you... More

Amman, Jordan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2014

I was at the holidayinn Amman and it was my first experience there , I was amazed by the service and the treatment of the the hotel staff and as a member of gold ambassador I was treated so nicely and professionally everything was so good the mini bar the amenities were satisfying I rate the holiday inn Amman as... More

Was this review helpful? Yes 2
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Khaled Thank you for being an IHG Rewards Club member and for posting a review on TripAdvisor. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. I am truly delighted to know that your stay was indeed a great experience as we... More

Sharjah, United Arab Emirates
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 2, 2014

The hotel facilities are not bad but the management needs to be improved, the reception is very slow and they deal with more than one customer in one time giving pointless answers. The hotel location is good, the room is clean but the service needs to be enhanced.

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Alifahmi Thank you for your review regarding your experience. We are glad you liked the Hotel. However, we greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel has caused. We appreciate your feedback as this is our best resource for improving guest services. Thank you for staying... More

San Francisco, California
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 29, 2014

There are so many better hotels one can stay in Amman under the same rating,and probably cheaper. During my 5-day stay, the floor in the room was never vacuumed. The mugs that were in the room for tea/coffee were not replaced with clean ones after each day, and were apparently simply wiped with a towel. Pool was dirty and disgusting.... More

Was this review helpful? Yes 1
Ismail A, Manager at Holiday Inn Amman, responded to this review

Dear Mr. Rhonda Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less than pleasant stay with us.. The comments you have mentioned will be addressed to the department heads in charge. Please also contact us at my email address Ismail.alhassan@ihg.com.com so we can obtain additional details regarding... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 22, 2014

I have used them 4 years ago and we had a great stay. Something changed since then it's dirty furniture in Lobby is worn out and dirty. The mini bar in the room was hot and when I asked they told me it's not a fridge it's used as a closet. Even though breakfast was included in my booking they... More

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr.Henry Thank you for choosing Holiday inn as a residence during your stay in Amman. We really appreciate you dedicating the time and efforts to write us your prompt feedback. I would like to apologize for any inconvenience you may have endured during your stay at our hotel. It is our goal to consistently provide finer service and your... More

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Additional Information about Holiday Inn Amman

Address: Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Amman 5*
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Also Known As:
Holiday Inn Amman Hotel Amman
Amman Holiday Inn

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