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Holiday Inn Amman

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Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
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1 room 1 guest
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Holiday Inn Amman
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195 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (195)
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    (61)
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Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

I booked a room in aug , the hotel is 5 star but its near to 3 or 2 start from the cleanness side , the swimming pool was so dirty and look like now one clean it for ages I give the feedback for the reception who inform the management and did a small action be cleaning the surrounding... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Dubai
2 reviews
1 of 5 stars Reviewed 4 weeks ago

it is very expensive hotel the room is not a 5 stars level all the service not good .i rate this hotel 3 stars . i visited this hotel at 2012 first time it was not good but this time is worst . even no body answer when you call the room service or the the other service .

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Amman, responded to this review

Dear kurd1978, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Travelers are raving about these Amman hotels

New Delhi, India
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was my first visit to the lovely capital city of Amman! It took me no time to fall in love with the place itself! I visited first in Jan 2013 and the weather was chilly with traces of snow here and there! My visit was for 8 days. Hotel is like any other Holiday Inn hotel in the world.... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Riyadh, Saudi Arabia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 20, 2015

A nice place and pleasant staff but the services are not exceptional if we compare the room rate to other hotels in the city....it is quite and calm place however i felt that services are not to the level of expectations.

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 19, 2015

The hotel itself is in a terrible, creepy neighborhood in the old part of town, so you can't leave it to walk around. The facilities themselves are average, like a 3 star or cheap hotel in the US. The staff is rude, arrogant. But the worst things was the party at the pool. The manager had told all these kids... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

Cairo, Egypt
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 18, 2015

Very nice hotel, Food was awesome, service is good, very good location, staff were friendly and helpful, i felt so comfortable in this hotel, i liked everything in it, you have to try it your self....

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Kuwait City, Kuwait
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 22, 2015

Friendly staff, Very old lobby and entrance, It doesn't look like a five star hotel, The room was good but need to improve to be in rating of the five stars hotel, The restaurant was good and the staff was friendly, in my opinion, the hotel need a huge renovation..

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Amman, responded to this review

Dear Kuwaiteiah, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the lobby and room condition. We will address these concerns. I assure you that the feedback of our hotel will... More 

Utrecht, The Netherlands
1 review
4 of 5 stars Reviewed April 30, 2015

i am very satisfaction with my booking. sevice was good, clean rooms, the location for my staying was pergect, bath room was good, and very nice and hulpful staf. if i go agnie will choes this hotel again, this is for sure.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Milan, Italy
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed March 4, 2015

have stayed three nights in this hotel and I would not recommend it to anybody. The hotel is not bad, it looks quite good. The rooms are nice but not very clean. Moreover I have asked for a non smoking room and they have given us a smoking room just after spraying a terribly smelling deodorant (but there were 2... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Amman, responded to this review

Dear Tig68, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are sincerely sorry for the issues you had with cleanliness and smell of the room and the food selections at the restaurant which fell below your expectations. We have sent you a private message to discuss your... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed February 15, 2015

I stayed at this Holiday Inn Amman for two nights this week in February 2015. Overall, I had a wonderful stay. The facility is fine, room is big and clean with all necessities provided. I had a room facing the cities so the view was nice. The staff was very friendly and helpful. The breakfast was very nice with lots... More 

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Thank you very much for your loyalty and for your beautiful review posted on Tripadvisor . We are extremely happy to read that you were satisfied during your stay . Please come back soon, we will be waiting for you. More 

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