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All 115 Amman hotels

Holiday Inn Amman

5.0 of 5 Hotel   |   Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
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Ranked #41 of 115 hotels in Amman
A recent review
4 of 5 stars reviewed 3 days ago
Layal B
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163 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel, clean, the staff became very friendly with me after many visits. The gym is not bad, the outdoor swimming pool closes early (at 6pm). I never got the chance to try it. The breakfast is very good, simple and has everything. The room service food is ok as well. Very good price/quality. The location is average, the... More

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mrs.Layal, I would like to thank you for choosing to stay at Holiday inn Amman, and for taking the time to share your comments online. I am very happy to read the comments online. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it... More

Palestinian Territories
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at Holiday Inn Amman , We had a room in the 6th floor , it was good , but the higher floors are better, Excellent sleep quality since the bed was very very comfortable , the staff were nice , we arrived early before check in time , the room was not ready , but they... More

Was this review helpful? Yes 2
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Wasef Thank you for your wonderful review posted on the trip advisor. Sharing your thoughts and experience with the travel community are highly appreciated and letting us know about your very positive experience during your last visit with us. We are glad to read your comments . Until your next stay with us, Please accept our gratitude and... More

Jeddah, Saudi Arabia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As I expect from a Holiday INN & as it's one of my favorite hotels, I have spent 5 nights at this convenient hotel last week. I enjoyed the great location & the view from room in the 14th floor. Very friendly staff, helpful & they make sure that you get what you expect from a Holiday Inn hotel. I'd... More

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Sami Thank you for choosing Holiday Inn-Amman. I am truly delighted to know that your stay was indeed a great experience as we constantly try our best to seek consistency in delivering memorable experiences at our property. I am happy to hear your positive feedback about the hotel specially our employee's service and kindness. Looking forward to accommodate... More

San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2014

the hotel itself is in a ok location. there are lots of restaurants around which is good. Taxi's are easy to find. Pros: the room is good. Spacious. bed is comfortable. Tv channels are good. Bathroom is good. Cons: breakfast is very limited. sad for a 5* hotel. one of the days the kitchen was under maintenance and we couldn't... More

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Ms.Kyra Thank you for your time spent in writing about your experience with us on Trip Advisor. It is our regrettable that there were certain aspects of your visit that did not meet your expectations. Please accept our sincere apologies for any inconvenience it may have caused you. Your comments has been forwarded to the hotel management and we... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 12, 2014

Third stay and still great, from the moment I reached the hotel with warm welcome, the security staff at the entrance very polit, the reception very fast and professional, excellent service from room service, housekeeping was doing an excellent job to keep my room clean and tidy, everyday I felt my room is brand new as not used before, amazing... More

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr.Hashem Thank you for choosing Holiday Inn-Amman. I am truly delighted to know that your stay was indeed a great experience as we constantly try our best to seek consistency in delivering memorable experiences at our property. I am happy to hear your positive feedback about the hotel specially our employee's service and kindness. Looking forward to accommodate you... More

Amman, Jordan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2014

I was at the holidayinn Amman and it was my first experience there , I was amazed by the service and the treatment of the the hotel staff and as a member of gold ambassador I was treated so nicely and professionally everything was so good the mini bar the amenities were satisfying I rate the holiday inn Amman as... More

Was this review helpful? Yes 2
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Khaled Thank you for being an IHG Rewards Club member and for posting a review on TripAdvisor. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. I am truly delighted to know that your stay was indeed a great experience as we... More

Sharjah, United Arab Emirates
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 2, 2014

The hotel facilities are not bad but the management needs to be improved, the reception is very slow and they deal with more than one customer in one time giving pointless answers. The hotel location is good, the room is clean but the service needs to be enhanced.

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. Alifahmi Thank you for your review regarding your experience. We are glad you liked the Hotel. However, we greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel has caused. We appreciate your feedback as this is our best resource for improving guest services. Thank you for staying... More

San Francisco, California
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 29, 2014

There are so many better hotels one can stay in Amman under the same rating,and probably cheaper. During my 5-day stay, the floor in the room was never vacuumed. The mugs that were in the room for tea/coffee were not replaced with clean ones after each day, and were apparently simply wiped with a towel. Pool was dirty and disgusting.... More

Was this review helpful? Yes 1
Ismail A, Manager at Holiday Inn Amman, responded to this review

Dear Mr. Rhonda Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less than pleasant stay with us.. The comments you have mentioned will be addressed to the department heads in charge. Please also contact us at my email address Ismail.alhassan@ihg.com.com so we can obtain additional details regarding... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 22, 2014

I have used them 4 years ago and we had a great stay. Something changed since then it's dirty furniture in Lobby is worn out and dirty. The mini bar in the room was hot and when I asked they told me it's not a fridge it's used as a closet. Even though breakfast was included in my booking they... More

Was this review helpful? Yes 1
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr.Henry Thank you for choosing Holiday inn as a residence during your stay in Amman. We really appreciate you dedicating the time and efforts to write us your prompt feedback. I would like to apologize for any inconvenience you may have endured during your stay at our hotel. It is our goal to consistently provide finer service and your... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 8, 2014

By all indications an upmarket Holiday Inn which was a pleasant surprise. The rooms are standard, bed comfortable and the towels fluffy (always a positive for me). However - minor irritations were the following - # The music noise into the night - see below. # You had to repeatedly get a code from the front desk for WIFI connections.... More

Was this review helpful? Yes
Ismail A, General Manager at Holiday Inn Amman, responded to this review

Dear Mr. DougvdA We would like to start by thanking you for taking the the time to review the service during your stay at Holiday inn Amman We highly appreciate your feedback. As we regret to read the problems you have faced during your stay at our hotel, baring in mind not meeting your expectation and not providing the services... More

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Additional Information about Holiday Inn Amman

Address: Madina Al Munawarah St | PO Box 941825, Amman 11194, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Amman 5*
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Also Known As:
Holiday Inn Amman Hotel Amman
Amman Holiday Inn

33 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#21 Luxury Hotel in Amman
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Amman is situated in a prime location in western Amman, conveniently close to shopping centres and just a 30-minute drive from Queen Alia International Airport. The hotel is a perfect base to explore the many places of interest in the surrounding area of Jordan, which includes the Dead Sea and Mount Nebo.Holiday Inn Amman offers 218 thoughtfully appointed guest rooms and suites, all featuring modern amenities and high-tech equipment. There are non-smoking rooms and rooms specially equipped for disabled guests. Holiday Inn Amman offers a variety of Restaurants and Guests can choose from a diversity of dining options in addition to 24-hour Room Service. For meetings and banquets, Holiday Inn Amman features a large multi-purpose hall that can host a variety of social and business gatherings for up to 1000 guests. A comprehensive range of audio-visual equipment and a range of business services provide for the needs of the business traveler.Holiday Inn Amman also offers High Speed Internet Access in its floors and. In addition to the availability of wireless connection within different areas of the Hotel and a Business Center facilities. The hotel's recreational facilities offer an outdoor swimming pool and bar, a Fitness Centre, sauna, Jacuzzi and steam room. Additional amenities include a hairdresser, beauty salon and a barber shop. There is also complimentary on-site parking. ... more   less 
Number of rooms
218

Questions & Answers

Questions? Get answers from Holiday Inn Amman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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