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Crowne Plaza Hotel Amman

5.0 of 5 King Faisal Bin Abdul Azia | P.O. Box 950555, Amman 11195, Jordan
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Crowne Plaza Hotel Amman
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Crowne Plaza Hotel Amman
Crowne Plaza Hotel Amman
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355 reviews from our community

Traveler rating
    140
    131
    56
    18
    10
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19
52
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150
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (355)
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I highly recommend this Hotel to people seeking a great stay in Amman. Despite the facilities and the services provided by the hotel, I'd like to highlight on the dedication and commitment of the staff. they were very supportive and helpful especially the staff at the reception Alaa Zaben and Mohammad Oueidat. All what they are looking for is to... More 

Was this review helpful? Yes
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you for taking the time to review our Property. Your comments are very much valued. It was a pleasure for us to have you as our guest at the hotel and are happy you were able to be part of a magical night with us. I will be sure to pass on your kind words to the whole staff... More 

Naples, Italy
Contributor
18 reviews 18 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel really well located. I didn't like the fact that people were able to smoke inside especially as there seemed to be no ventilation or windows. Rooms were really spacious, bathroom needs improving as they still use shower curtains. Staff were really helpful and couldn't do more. Would stay again but would like to see the improvements listed.

Was this review helpful? Yes
Sharjah, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I’ve been a Priority Club/IHG Club/Intercontinental Ambassador member for years now and I can safely say that this is the worst Crowne Plaza experience I’ve ever had (I’m just finishing staying here for seven days). First, everything you’ve heard from previous reviewers about climate control issues is absolutely spot-on: the hotel turns off the air conditioning in the rooms during... More 

Was this review helpful? Yes
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

Dear Sir, I am sincerely saddened that we didn't manage to meet your expectations . I would like to assure you that we constantly strive to achieve the highest level of service and I truly regret that we fell short in delivering the expected service. we do take your feedback seriously and we hope to have the opportunity to welcome... More 

Halifax, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza on the 6th circle in Amman is my go to hotel each time I am in Amman. The hotel itself is fairly standard for accommodation of this type. Beds are comfortable, internet signal was strong, rooms are clean. The staff at the Crowne Plaza are what makes the place shine! They are extremely friendly, and go out... More 

Was this review helpful? Yes
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from Crowne Plaza Amman ! Thank you so much for your kind words of our property and thank you for recommending us. We are happy to hear that you had a comfortable and happy stay with us. Please consider Crowne Plaza Amman to be your home away from home. We are happy to serve you. Sincerely, Omar Bregeth Front... More 

Amman Governorate, Jordan
1 review
5 of 5 stars Reviewed 3 weeks ago

the room is excellent nice staff guest relation manager fatin sagha was wonderful and helpful health club team were amazing especially enas was very helpful im regular guest at crowne plaza and the hotel like my home many thanks

Was this review helpful? Yes
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you very much for your kind review that you posted on the Trip Advisor. We are exceptionally We will be waiting for your next stay at crowne plaza Amman Until then, please accept our best regards. Omar Bregeth Front Office Manager More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 22, 2015

Normal good standard as I would expect from a 5 star Crowne Plaza. Unfortunately the temperature in Amman has risen over the last few days and the room has become quite hot and stuffy. Guess what..! No Air Conditioning available, a 5 star hotel in the middle of Amman Jordan with no Air Conditioning disgraceful. I should ask for a... More 

Was this review helpful? Yes
Omar B, Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you for your time spent in writing your review on the Trip Advisor. Your vital feedback is appreciated and it will be shared with the management team for proper services processes enhancement where and whenever possible. We hope you will grant us another chance as we promise we can do a lot better than what you have experienced with... More 

Amman, Jordan
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2015

Excellent Venue, superb dining, service and Ambience. They did a great job insuring that all guest were comfortable, happy and enjoying thie New Years Eve. Good music, could have been better but good. The food matched and exceeded my expectatios by far. Kudos to Mr. Ossama Massoud who brought this hotel to a higher level. Will go again soon.

Was this review helpful? Yes
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

Good morning from your family at Corwne plaza Amman . Thank you so much for writing such a thorough review of our property. I really enjoyed reading every word. I would like to start off by thanking you for recommending our Property. It's always nice to hear when we've made a valuable guest happy. You seemed to have really experienced... More 

Cape Town Central, South Africa
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

Stayed overall three nights with a three night break between first night and second night. Hotel was clean with nice big rooms. Check in and check out was quick. Good view of city from rooms. Strict security at hotel. Staff were friendly. Breakfast was amazing. Lovely variety available at buffet. The hotel was very accommodating in storing our luggage whilst... More 

Was this review helpful? Yes 2
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

*I really enjoyed reading your review on Tripadvisor. I shared it with our team and I can honestly say it put a smile on everyone's faces. Saying that you would rate us as a 5-star hotel is one of the best compliments that we have received! It's guests such as yourself that create that dedication among all our team members... More 

dubai
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 28, 2014

In 5th circle amman - the hotel is efficient for basic needs (no frills here) Rooms are decently sized if not trending towards a bit snug. Free wifi and a fridge. Check in /out process fast. Location is pretty close to main shopping areas and nice restaurants - staff are alright Nice ladies saloon next to the lobby

Was this review helpful? Yes
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you very much for your kind review that you posted on the Trip Advisor. We are exceptionally We will be waiting for your next stay at crowne plaza Amman Until then, please accept our best regards. Omar Bregeth Front Office Manager More 

Cupertino, CA
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 16, 2014

Recently stayed here on a biz trip. Very good staff, service with a smile. Breakfast has wide variety. Rooms decor is nice. In-house bar and excellent food choices makes it an overall good city hotel with all the amenities.

Was this review helpful? Yes
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

*Thank you for taking the time to share your comments with us on Tripadvisor. It is of great pleasure reading such positive feedback from you about our Hotel; after all it is our duty and job to make sure that our guests get the joy and comfort they are looking for. Once again we thank you for the positive comments... More 

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Additional Information about Crowne Plaza Hotel Amman

Address: King Faisal Bin Abdul Azia | P.O. Box 950555, Amman 11195, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Amman 5*
Number of rooms: 279
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Also Known As:
Crowne Plaza Amman
Amman Crowne Plaza
Hotel Style:
#3 Spa Hotel in Amman
#4 Luxury Hotel in Amman
#5 Business Hotel in Amman

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