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Crowne Plaza Hotel Amman

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King Faisal Bin Abdul Azia | P.O. Box 950555, Amman 11195, Jordan
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Crowne Plaza Hotel Amman
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Crowne Plaza Hotel Amman
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Crowne Plaza Hotel Amman
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375 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuwait City, Kuwait
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

I attended a 3 days event and stayed in this hotel. I found that this hotel has it all in terms of security, comfort and service. Has a good lobby with a cigar lounge, a good restaurant & bar too. My double room was very nice and comfy, and their breakfast buffet was very good.

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Hamburg, Germany
Top Contributor
183 reviews 183 reviews
44 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: The hotel is refurbished and decently equipped. Beds are comfortable. Staff is OK. Located on the 6th circle. 10 minutes walk to malls, restaurants and shops. Cons: As seen in photos, the cleaning of the bathroom is not done properly. There is a very bad smell from the sewage. Breakfast room is very crowded in the morning. The wi-fi... More 

Was this review helpful? Yes 1
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you very much for choosing Crowne Plaza Amman. I'm really sorry for the inconvenience regarding your recent stay. Our feedback is value to us and has been share with all staff members and managements team.We are looking forward to welcome you back. Please contact me directly onomar.bregeth@ihg.com when you will return so I will make sure you stay will... More 

Salisbury, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Unfortunately, I was not in the hotel long enough to experience all it had to offer. Nevertheless, the rooms were well appointed, with good wifi, toiletries, coffee making facilties and mini bar. It has a good sized car park, and for those worried about security in the area, the clients safety and security seems to be their priority. The breakfast... More 

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Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you very much for choosing Crowne Plaza Amman as your Amman destination. We are very glad that your stay was great and we are looking forward to welcome you back in the future. Kind Regards Omar Bregeth More 

Mission Viejo
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed at he Crowne Plaza Hotel in Amman Jordan. We arrived around 8:00pm on a Friday night and the place was hopping. There was a wedding and a biker convention going on at the same time, so there were people everywhere. We had booked a room on the Executive Level and were given room 714. This is a... More 

Was this review helpful? Yes 1
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you very much for choosing Crowne Plaza Amman. I'm really sorry for the inconvenience regarding your recent stay.your feedback is value to us and has been share with all staff members and managements team. We are looking forward to welcome you back. Please contact me directly on omar.bregeth@ihg.com when you will return so I will make sure you stay... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

i rated the hotel as excellent for 2 reasons : the receptionists who are over welcoming and always smiling and the 2nd reason is the gym trainer who is over helpful (Mohamad Omrani) and I really felt as if I am in my gym back home. I recommend this hotel for business and fitness purposes Elie Andraos

Was this review helpful? Yes 1
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you very much for choosing our hotel and great 5 of 5 review on Trip Advisor website,We are very glad that your stay was excellent and our staff member made your stay even more enjoyable. Guest service is priority for us. We are looking forward to welcome you back. Kind Regards Omar Bregeth More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The location of the hotel is great, its close to everything, from malls to restaurants, and the view from the hotel is wonderful, it captures the city of Amman. The service and the staff are not only very welcoming, but made me feel home. I would like to thank dima from the guest relations desk, she exceeded my expectations in... More 

Was this review helpful? Yes
Omar B, Director of Rooms at Crowne Plaza Hotel Amman, responded to this review

Greetings from your family at Crowne Plaza Amman .Thank you so much for your kind review of our property. Please consider Crowne Plaza Amman to be your home away from home whenever visiting Jordan! We are happy to welcome you and serve you. Sincerely, Omar Bregeth More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We thoroughly enjoyed our time at the Crowne Plaza at the Dead Sea! Beautiful weather and accommodations! Abdullah and Ali (concierge) took very good care of us! This is a great hotel, with impeccable service, and wonderful staff. I highly recommend staying here!

Was this review helpful? Yes
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

*Thank you for taking the time to review our property and your experiences. We are very happy to hear that after visiting our hotel saying that memorable stays. We look forward to welcoming you back in the Aas you know our Property is always your home away from home. Sincerely yours , Omar Bregeth Rooms Division Manager More 

Europe
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 20, 2015

Good comfortable standard hotel. Local options at breakfast are the best. Ask for non smoking floor if you wish to avoid the smell of smoke. Smokers are everywhere in the lobby and restaurants. You need to ask at reception to get the Crowne Plaza sleeping kit. For taxi, step out few meters from the hotel area.

Was this review helpful? Yes 2
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you for your review posted on the Trip Advisor. We are happy that you liked our Local Breakfast . Your feedback about smoking smell is understandable, and we will review the smoking policy to do the necessary amendment accordingly. Once again, thank you for your feedback and we look forward to welcoming you at our hotel soon. Best Regards,... More 

Dubai, Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 20, 2015

Nice hotel in heart of Amman, very nice staff and facilities are good. Restaurant halabi on the roof is very good with amazing view on Amman. You should definitively try the halab cuisine and enjoy smoking chichi there. I will definitively will come back

Was this review helpful? Yes 1
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you so much for your beautiful review . We loved every single word you wrote about our hotel. All of us wish you will be staying with us again soon. Until then, please accept our best regards. Thanks again, Omar Bregeth More 

Abu Dhabi, UAE
Top Contributor
83 reviews 83 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 16, 2015

I stayed at the Crowne Plaza for 4 nights. There are some very good features about it but unfortunately, a few issues that made me change my mind about staying there again. Security at the hotel is tight which makes you feel safe. That is a great plus. On check-in, staff we super nice and friendly, and generally staff around... More 

Was this review helpful? Yes 2
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you for your time spent in writing about your experience with us. We are glad that you had a good stay in general. I can assure you that your comments were immediately shared with people concerned to check and improve the service chain where and whenever possible. All of us hope that you will come back again and we... More 

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