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Crowne Plaza Hotel Amman

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King Faisal Bin Abdul Aziz | 6th Circle, Amman 11195, Jordan
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1 room 1 guest
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Crowne Plaza Hotel Amman
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397 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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  • Portuguese first
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    (397)
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    (162)
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    (95)
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    (72)
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Level Contributor
8 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Good stay here the hotel was excellent standard for room cleanliness and service. The restaurant was awesome for relaxing in a great environment with the biggest fillet steak and great wine choices. Friendly staff. Save your points as the room upgrade was unexpected but fantastic!.

Was this review helpful? Yes
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by all your kind words regarding the staff, room cleanliness and your choice of wine.Thank you again for taking the time to review our property. We look forward to welcoming you back again. Sincerely, Omar... More 

Amman
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very good hotel . Room is nice . The bathroom is very good, AC is very good , Wfi is good,the brekfast is very nice and the reastrant the have a very nice crew, swiming pool is ver nice, the lobby is nice , the meeting and the confrance room it is very good.

Was this review helpful? Yes
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by all your kind words regarding the WIFI room, swimming pool and Breakfast.. Thank you again for taking the time to review our property. We look forward to welcoming you back again. Sincerely, Omar Bregeth More 

Santa Clarita, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is nice I stay at crowne plaza Amman long time and every thing were great room was clean staff were helpful .... I used club loung was amazing and the staff were helpful last thing just I recommend guests to stay at crowne

Was this review helpful? Yes 2
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from Crowne Plaza Amman. Thank you very much for writing such a beautiful review of our property. I'm happy to hear that you had a wonderful overall service, a comfortable room and enjoyed your stay. Receiving such great feedback from a valuable guest such as yourself really puts a smile on everyone’s faces at the hotel and of course... More 

Amman, Jordan
1 review
5 of 5 stars Reviewed 1 week ago

the employee were excellent . room is tidy and clean .lobby good decoration just one thing increase employee at lobby to take attention of the guest but every thing were perfect and very nice hotel .location is perfect and front desk were excellnt and guest relation

Was this review helpful? Yes
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

hank you for your time spent in writing about your experience with us. We are glad that you had a good stay in general. Your comment has been addressed with the team immediately. I guarantee you that we will accommodate your requests happily and efficiently. Until your next stay, please accept our best regards. Sincerely, Omar Bregeth Rooms Division Manager More 

Braine l'Alleud
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Hotel don't reach the standard for what it claims. Poor attention to requests covered by nice smiles. Frustrating. Would better fit in a lower classed range of hotels. Hotel arrange nicely airport pickup.

Was this review helpful? Yes
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you for your time spent in writing about your experience with us. Well, it is so unfortunate that your stay was not as pleasant as you desired, but I can assure you that your comments were immediately shared with people concerned to check and improve the service chain where and whenever possible. All of us hope that you will... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed for couple days in this hotel it's nice and quiet five stars hotel staff was helpful and the club lounge is amazing the location of this hotel is perfect in the center of the city and all most visited places are very close special thanks to mr.ibrahim aljamal

Was this review helpful? Yes
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from your family at Crowne Plaza Amman .Thank you so much for your kind review of our property. Please consider Crowne Plaza Amman to be your home away from home whenever visiting Jordan! We are happy to welcome you and serve you. Sincerely, Omar Bregeth Rooms Division Manager More 

Amman, Jordan
1 review
5 of 5 stars Reviewed 3 weeks ago

Staying in Crowne Plaza for the second time this year. Stuff in the hotel are very professional and polite. Room cleaning was always timely and to high standard. Gymnasium and swimming pool open until 10 pm which is very convenient. Staff at the gym are very helpful and professional. Special thanks to the lady trainer Nour at the gym for... More 

Was this review helpful? Yes
Omar B, Rooms Division manager at Crowne Plaza Hotel Amman, responded to this review

*I really enjoyed reading your review on Tripadvisor. I shared it with our team and I can honestly say it put a smile on everyone's faces. Saying that you would rate us as a 5-star hotel is one of the best compliments that we have received! It's guests such as yourself that create that dedication among all our team members... More 

Barrie, Canada
Level Contributor
133 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was a guest at this hotel for a 4-day conference and found the staff excellent throughout. The G/F main restaurant staff were particularly helpful but really everyone was superb with the ironic exception of D Hdaib, Head of Guest Relations. More about that in a second. Main likes: good location, well-appointed/clean rooms, comfortable beds, good room service and good... More 

Was this review helpful? Yes
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

*Thank you for taking the time to share your comments with us on Tripadvisor. It is of great pleasure reading such positive feedback from you about our Hotel; after all it is our duty and job to make sure that our guests get the joy and comfort they are looking for. We will make sure to pass your positive and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

Had such a wonderful time here with my friends and the waiter at the pool was amazing. He got us cold towels and helped us stay in the shade...if you ever go, ask for Ghassan. The pool was very busy but we enjoyed the sun and kept cool. Also at the front desk we were ushered to our room and... More 

Was this review helpful? Yes
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you very much for your beautiful review posted on the Trip Advisor. All of us are greatly happy reading such a positive rather encouraging review like yours. Please come back soon, we are waiting for you. Best Regards, Omar Bregeth Rooms Division Manager More 

Beirut, Lebanon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

The staff in the hotel are very professional and pleasant. They made my long stay so comfortable. Guest relations staff (specifically Dima Hdaib) continuously takes care of your requirements with a very positive attitude.

Was this review helpful? Yes
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you so much for your time spent in writing about your experience at our hotel on the Trip Advisor. We are extremely happy reading such a positive review like yours. Until your next stay with us, please accept our best and personal regards Omar Bregeth Rooms Division Manager More 

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