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Arab Tower Hotel (Burj al Arab)

2.0 of 5 Building no. 3 Hashimi Street, Amman 00962, Jordan
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Certificate of Excellence 2014
Arab Tower Hotel  (Burj al Arab)
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Arab Tower Hotel  (Burj al Arab)
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372 reviews from our community

Traveler rating
    101
    165
    81
    21
    4
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37
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Singapore, Singapore
1 review
4 of 5 stars NEW

We stayed there for 6 days. We were very happy with the staff especially Mr Abu Abdo who will always greet us. The location, room, shower were all very good and not forgetting the omelette served during breakfast was a favourite,

Was this review helpful? Yes
ArabTowerHotel, Front Office Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Thank you for sharing your experience with us. We are also glad to hear that you enjoyed the Breakfast on the terrace. Thank you again for your kind words and we look forward to welcoming you again at Arab Tower Hotel. Mohannad Ali More 

Yilan, Taiwan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Its room and equipment are old and poor. The bathroom is small. I can't use wi-fi in my room. Freshly-made omelette is the hotel's highlight.

Was this review helpful? Yes
ArabTowerHotel, Front Office Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Greetings from Arab Tower Hotel. I would like to start by thanking you for your time in sharing your recent experience at the hotel. Please accept my sincere apologies for the inconveniences that you encountered during your stay, I would like to thank you for sharing your feedback as it offers us an opportunity to improve our service. I am... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had stayed here three nights last year. the location is perfect. You walk out and you are in front of the amphitheater and citadel is close by as well. Hanni was very helpful with suggestions and arranging for transport. Th room was comfortable and the rooftop was great for breakfast. Thanks for a great stay.

Was this review helpful? Yes
ArabTowerHotel, Front Office Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Thank you for sharing your experience with us. We are also glad to hear that you enjoyed the Breakfast on the terrace. Thank you again for your kind words and we look forward to welcoming you again at Arab Tower Hotel. Mohannad Ali More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From the beginning to end of our stay, we were asked whether there was anything the staff could do to make our stay better and if we had any issues. This hotel has good feedback and reviews and is trying really hard to ensure that it stays that way. The hotel is located at bottom of the hill that the... More 

Was this review helpful? Yes
ArabTowerHotel, Front Office Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Thanks for your review. We are delighted to hear that you are enjoying your time with us and that your stay is pleasant. Regards, Mohannad Ali More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

Burj al Arab has been a great experience! It is in the middle of Amman, a short walk away from some famous mosques and monuments, plus you can see the Roman Theater from your window! Hashemi Street is right outside and always busy, plus safe to walk at night. The rooms are very comfortable and modern (sometimes an issue in... More 

Was this review helpful? Yes
ArabTowerHotel, Front Office Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Thanks for your review. We are delighted to hear that you are enjoying your time with us and that your stay is pleasant. We have shared your most kind comments with the rest of the team, as there is no better motivation than praise for a "job well done – Regards, Mohannad Ali More 

Key West, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 24, 2015

Had a great stay. Hanni spoke very good English and was very friendly and helpful. The room I had was super clean, hot shower, cable TV, a\c. The morning Middle Eastern breakfast was delicious. The hotel driver also was very nice. Great value and great area.

Was this review helpful? Yes
ArabTowerHotel, Front Office Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at the Arab Tower Hotel. Your kind words are much appreciated, in particular the ones about our employees and our service; Thank you again, and we look forward to welcoming you back in the near... More 

Phnom Penh, Cambodia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 11, 2015

This is a great hotel with very friendly staff. We actually stayed in another hotel and came here asking for directions. The guy at the desk was so kind that we decided then and there to change hotels. We stayed three nights and we greatly profited from all advices provided to us, whether it was about places to visit, where... More 

Was this review helpful? Yes
ArabTowerHotel, Front Office Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at the Arab Tower Hotel. Your kind words are much appreciated, in particular the ones about our employees and our service; Thank you again, and we look forward to welcoming you back in the near... More 

London, England, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2015

I stayed in this hotel for 6 nights and is value for money. The staff are very friendly and helpful and go out of their way to make my stay enjoyable and relaxing. There breakfast was very good; where I had the best omelettes ever; taken on the roof restaurant. The roof restaurant provides lunch and dinner and snacks throughout... More 

Was this review helpful? Yes 2
ArabTowerHotel, Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Thanks for your review. We are delighted to hear that you are enjoying your time with us and that your stay is pleasant. We have shared your most kind comments with the rest of the team, as there is no better motivation than praise for a "job well done – Regards, Mohannad Ali More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

I stayed in the hotel for two nights with four of my friends. We each payed 14 dollars a night and got far more than we payed for, mostly due to the owner's helpfulness and overall welcoming attitude. He gave us constant advice regarding restuarants and bars, as well as activities during our two day stay. We went on one... More 

Was this review helpful? Yes
ArabTowerHotel, Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Thanks for your review. We are delighted to hear that you are enjoying your time with us and that your stay is pleasant. We have shared your most kind comments with the rest of the team, as there is no better motivation than praise for a "job well done – Regards, Mohannad Ali More 

1 review
4 of 5 stars Reviewed December 25, 2014

I stayed twice in this hotel and the reason is staff are nice and helpful, location is good and u feel safe.and also I want to thank mohannad ali and Johnny for everything they r really professional people 👍

Was this review helpful? Yes
ArabTowerHotel, Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Thanks for your review. We are delighted to hear that you are enjoying your time with us and that your stay is pleasant. We have shared your most kind comments with the rest of the team, as there is no better motivation than praise for a "job well done – Regards, Mohannad Ali More 

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Additional Information about Arab Tower Hotel (Burj al Arab)

Address: Building no. 3 Hashimi Street, Amman 00962, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $
Hotel Class:2 star — Arab Tower Hotel (Burj al Arab) 2*
Number of rooms: 18
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Hotel Style:
#2 Best Value Hotel in Amman

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