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Arab Tower Hotel (Burj al Arab)

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Building no. 3 Hashimi Street, Amman 00962, Jordan
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1 room 1 guest
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436 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW

The worse customer service ever I saw in my life . The guy in the front disk thinks he knows about management I had to walk out straight way. I thought because it was a expensive hotel it be nice no I payed 10 jd less over the cross road over much better .

Was this review helpful? Yes
ArabTowerHotel, Assistant Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Dear Yahya, Thank you for taking the time and leave a review about the hotel and it's staff Can you provide us with your reservation number and the date because no one from our staff has recognized you !!!? Tamim Alkhatib More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel, clean rooms and bathroom, comfy beds and great breakfast. Perfectly located for tourists who want to visit the city and being as close as possible to the main attractions. I stayed there for 4 nights in the dorm and I'll go back next week for one more night. Staff really helpful and respectful. I really recommend this hotel!

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ArabTowerHotel, Assistant Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Greeting from Arab Tower Hotel... Thank you for taking the time to write us a review We are so happy that you had a pleasant stay at our hotel and we hope to see you again at Arab Tower Hotel Tamim Alkhatib . More 

Bronx, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was there around May ,Nice place to visit beautiful location,wonderful staff always smiling and the service is amazing ,they are very helpful the rooms are very clean and they have comfortable bed clean bathrooms, they can provide you transportation when you need it and personal tourist guide for the city. I will definitely recommend this hotel.

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ArabTowerHotel, Assistant Manager at Arab Tower Hotel (Burj al Arab), responded to this review

Greeting from Amman, Thank you for taking some of your time to write us a review Your kind words are much appreciated. We looking forward to welcoming you again Tamim Alkhatib More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

In the center of the city, true. Wc was extremely small. No various choices for breakfast. Rooms on lower levels gets all the noise from the street. However the staff were kind and friendly. The 1 bedroom is suitable for 5 people and has 2 bathrooms.

Was this review helpful? Yes 1
Gloucester, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed here with my family. The hotel does not advertise itself as a 5 star or even 4 star hotel, but the friendliness, helpfulness and services the hotel provides makes it a great place to be! Tamim, Ibrahim and the rest of the gang a great bunch! TAXI: Furthermore, Iyad Jaradat is one... More 

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Amman, Jordan
1 review
4 of 5 stars Reviewed 3 weeks ago

I loved my stay here. very friendly staff and an amazing atmosphere. If you are ever in town don't miss this hotel, prices are very reasonable and services are cool. for the amount of money I paid I expected much less services.

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London, United Kingdom
1 review
4 of 5 stars Reviewed 5 weeks ago

I spent my first night in Amman in another hotel. I went to meet a friend in Arab Tower and was surprised by the friendly environment. I changed hotel the following day! the famiy-like environment in the street below is amazing and allows you to fully understand the real Amman way of life. The staff in the hotel are very... More 

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Bloomington, Indiana
Level Contributor
3 reviews
4 of 5 stars Reviewed July 18, 2015 via mobile

I stayed in the Arab Tower Hostel for one night before I flew to Qatar, and they just exceeded my expectations with the amount of help I was offered and with how friendly the entire staff was. They made sure that I always knew where I was going in the city and the cheapest places to eat with the best... More 

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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 13, 2015

Nice place, friendly staff & amazing service. They will try to save you money. staff there go extra mile for you and are very knowledgeable. They can also provide you cheap transportation options for you. Book there you won't regret it. Look for Tamim he is a great guy!

Was this review helpful? Yes 3
Venice, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

We had a great stay in "Arab Tower Hotel". Clean rooms and bathrooms, comfy beds, good food and great hospitality! Perfectly located for tourists who want to visit the city being as close as possible of the main tourists attractions. I really recommend this hotel!

Was this review helpful? Yes 1
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