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Ibis Amman

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61 Mohd Fayadh al Assaf Street | P.O. Box 4606, Amman 11953, Jordan
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1 room 1 adult
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391 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I never see a guy so kind like this one (Abdulrahaman Radwan) explaining everything with a big smile in the face! Thanks for the hospitality. Very nice food at the bar also in the breakfast. Really enjoy Amman and this hotel, very nice experience!

Helpful?
Thank Ivo P
Kuwait City, Kuwait
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The breakfast was not nice at all and the rooms were not that clean. They should look under the sofa before giving the rooms to customers. Apart from this, the hotel has a good location and price wise is fair enough.

Helpful?
Thank Eman A
Mussooree, Uttarakhand, India
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and tidy, nice meals were available, the shower was great, the front desk delivered an iron and ironing board very promptly when asked. It is in a good location with a shopping centre just across the road. The prices here are much better than the souvenir places where coaches will stop for you. Those prices are... More 

Helpful?
Thank MarkRWindsor
IbisAmman, Manager at Ibis Amman, responded to this review

Dear MarkRWinsor, I am glad you enjoyed your stay with us here in Ibis Amman. It is our aim to ensure all guests leave with a happy experience like yours. Thank you for taking the time to post a review. Kind regards Jason Crowther Operations Manager Ibis Amman More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

OK hotel situated in a quiet neighborhood. Decent breakfast. A little bit far from the city centre. Shopping mall in front of the hotel. Good big traditional restaurant beside the hotel. A must visit.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jaime A
IbisAmman, Manager at Ibis Amman, responded to this review

Dear Jaime A, Thank you for taking the time to post a review on Trip Advisor. I would be very pleased to hear how we could have improved on your stay. Would it be possible for you to email me with your thoughts? Kind regards Jason Crowther Operations Manager Ibis Amman H6313-OM@accor.com More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in this hotel for business and it's totally the right place to do that . You get what you want and what you expect , friendly helpful staff like the receptionist was there ( Mahmoud ), he did his best to make my stay go as I want . I went to ibis many times and I will... More 

Helpful?
Thank Pratik Singh B
IbisAmman, Manager at Ibis Amman, responded to this review

Dear Pratik Singh B, I am glad we made your stay a comfortable one and met the standards expected of an Ibis hotel. We look forward to seeing you again soon at Ibis Amman Kind regards Jason Crowther Operations Manager Ibis Amman More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Very friendly staff specially night receptionist "Tamer" he did his level best to make my stay is perfect , which other hotels should take up.... Good price , good location and Clean well maintained room with plenty of space. Really comfortable bed and pillows. I am going to this hotel since 5 years ago and I'll come back again.

Helpful?
1 Thank Alaa A
IbisAmman, Manager at Ibis Amman, responded to this review

Dear Alaa A, Thank you for such a glowing review. It just shows that we listen to all our customers in our stride for excellence. I do hope we continue to meet your expectations on your next visit to Amman. See you soon Jason Crowther Operations Manager Ibis Amman More 

Cairo, Egypt
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

clean room, not expensive hotel, just what you need if you need a place just for sleeping. room is small, best usage of the space. fortunately they have a place for parking the car in front of the hotel. its centered in the city at a nice neighborhood. good value for money

Helpful?
Thank greatgotcha
IbisAmman, Manager at Ibis Amman, responded to this review

Dear Greatgotcha, Thank you for posting a review on Trip Adviser. It is good honest reviews like yours that showcase everything that is positive about our hotel. Than you again Best wishes Jason Crowther Operations Manager Ibis Amman More 

Palestinian Territories
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel is nice ,,, the staff is helpfull ,, the cleanness ,, also good ,, every thing is good ,,, but the room was small ,, there is bo rooms for 3 persons ,, we booked 2 rooms for 5 persons ,, the location is also good near amman mall

Helpful?
Thank Zalmout
IbisAmman, Manager at Ibis Amman, responded to this review

Dear Zalmout As you found on your recent visit, our rooms are of a standard size for an Ibis hotel 18m2. Compact for two guests and certainly to small for three adults. Thank you for the positive feet back with regards to the cleanliness and service I am glad it was up to standard. I do hope you choose Ibis... More 

Riyadh, Saudi Arabia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel based on my experience when I booked in Ibis ( Bahrian ). I expected the same standards but apparently I was mistaken. Staff in Ibis Amman are not professional and need more training in how to response to guests. As an example I called at 11 Pm when I discovered that my pillow has black marks... More 

Helpful?
Thank yousefsama
IbisAmman, Manager at Ibis Amman, responded to this review

Dear Yousefsama, It is clear that we failed in both our standard of service as well as cleanliness. The only thing I can do is apologies for your experience and ensure you that I will follow up on the process and training required. Here at Ibis Amman we do have a lot of checks to ensure that errors like the... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

City center Makka mall Abu jubarah Turkish bath All close and very good price for wonderful hotel But rooms small Still good price for fantastic service Amman is a city full of cultural and deferential place I recommend you for a visit ........:.:.........:😍😍😍😍😍😍😍

Helpful?
Thank Abdulrahman A
IbisAmman, Manager at Ibis Amman, responded to this review

Dear Abdulrahman It seems you spent a lot of time discovering the wonderful city of Amman. Thank you for taking the time to post such a positive review. I look forward to seeing you on your next visit to Amman Kind regards Jason Crowther Operations Manager Ibis Amman More 

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