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All 115 Amman hotels

Ibis Amman

3.0 of 5 Hotel   |   61 Mohd Fayadh al Assaf Street | P.O. Box 4606, Amman 11953, Jordan
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Ibis Amman
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Ranked #22 of 115 hotels in Amman
A recent review
3 of 5 stars reviewed 1 week ago
marco f Milan, Italy
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283 people have reviewed this hotel

Traveler rating
    48
    140
    67
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22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Although we had booked a non-smoking room, upon arrival they let us know that no non-smoking rooms were available. Since I am an asthma-patient I asked for a non-smoking room or I would leave. After about 30 minutes they managed to find a non-smoking room, however the TV was non working (we couldn't care less) and the bathroom reeked of... More

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Helsinki, Finland
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Positive: - Very close to a mall with decnet supermarket, fast food restaurants etc - Room was basic Ibis style. Negative: - My bathroom smelled clearly of mold - Showerbox was not in good condition as paint had dropped of, it was not very clean etc - Most horrible service in the ground floor restaurant. I did order a taco... More

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IbisAmman, General Manager at Ibis Amman, responded to this review

Dear superhani09 I would like to thank you for taking the time to post your comments on trip advisor. It is important that we receive feed back whether it is positive or negative. Please note that I have discussed your comments with my team and appropriate action is being taken. We are sorry our service fell short of your excepactations,... More

Milan, Italy
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Have been here for 3 days on business trip. I would say it is a typical Ibis hotel, good quality-price combination, fair breakfast, located in West Amman is conveniently located for airport (40 minutes) and not from some good food joints. Rooms properly sized. It is ok.

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IbisAmman, General Manager at Ibis Amman, responded to this review

Dear marco f On Behalf of ibis Amman Team I would like to thank you for taking the time to review our Hotel. We are happy to hear that you enjoyed our facilities and services during your stay with us; it’s always our pleasure to receive a positive feed back. Thank you again and we look forward to welcoming you... More

Muscat, Oman
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our stay in Ibis Amman. The service was great... There are many good restaurants near by, also Amman mall is just opposite the road. It was very nice to walk around at night in the cold weather. Alf Laila Turkish bath center, habiba bakery, Reem al bawadi restaurant... You can walk and go to these places from the... More

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IbisAmman, Front Office Manager at Ibis Amman, responded to this review

Dear Santoz_Nitz First allow me to take the chance to thank you for the time to write your comments regarding your stay in our Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 1, 2014

I had booked through my travel agent a single room - bed and breakfast. I arrived at the front desk at night and check in was fast. I asked the young lady at the front desk whether the hotel served breakfast or not - as it was Ramadan. To my surprise she did not know! She tried to call the... More

Was this review helpful? Yes 1
IbisAmman, General Manager at Ibis Amman, responded to this review

Dear George G Greeting from ibis Amman Al Madinah First of all allow me to express my sincere apologies that your experience did not meet your expectations. Kindly note that after review your comments with my team action plan has been take a place in order to improve all comments you had mention in your review. I thank you again... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 1, 2014

I stayed few days for business. It was comfortable ,near to commercial centre of the city for shopping and food. The only problem is the noise as its not soundproof as they promote and it's really hectic to wake up after long journey because of the noise

Was this review helpful? Yes 1
IbisAmman, General Manager at Ibis Amman, responded to this review

Dear Mr Ahmedaliblog Greeting from Ibis Amman Allow me first to thank you that you choosing Ibis Amman hotel and also I would like to thank you for taking the time to review our Hotel I need from your side your room number and date of stay in order to make sure that we solve your problem and we don’t... More

Chennai (Madras), India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 18, 2014

Comfortable rooms, good location (with supermarket and many small shops in the mall opposite and with a mighty fine restaurant next door), and clean. There is a good selection for breakfast, although it seems to be topped up once at the start of service, so it will be cold, damp or unavailable if you come for breakfast late. And the... More

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IbisAmman, General Manager at Ibis Amman, responded to this review

Dear Adyar1974 On Behalf of ibis Amman Team I would like to thank you personally to post your review about our hotel facility on trip advisoral. Regarding your comments about I bar & restaurant please let me inform you that the restaurant still in soft opening period so all your comments has been reviewed with my food and beverage Team... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2014

Great place to stay and great value for money. Wonderful restaurent next door and shopping mall with atm facilities across the road. The staff were really helpfull and got us good value on car rental (35 jd per day for 5 days all inclussive) with Hertz. A little outside the city center but it makes no difference in Amman. The... More

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IbisAmman, General Manager at Ibis Amman, responded to this review

Dear jamesmcgr0ry On Behalf of ibis Amman Team I would like to thank you for taking the time to review our Hotel. We are happy to hear that you enjoyed our facilities and services during your stay with us. Your kind words about the hotel are much appreciated. Thank you again and we look forward to welcoming you back soon.... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2014 via mobile

I waited for 2 hours and went through two managers, and they all told me that I was using the remote the way(tv remote) I kept on saying all it needs is a new set of batteries. In the end they got me a set of batteries from another remote it was doing the same thing, I had to stand... More

Was this review helpful? Yes 1
IbisAmman, General Manager at Ibis Amman, responded to this review

Dear Sabsab Thank you for taking the time to tell us about your experience at the Ibis Amman Al Madinah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding 15 minute satisfaction guarantee kindly note its part of policy and standard also our promise to all of our guests,... More

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Additional Information about Ibis Amman

Address: 61 Mohd Fayadh al Assaf Street | P.O. Box 4606, Amman 11953, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Amman 3*
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Also Known As:
Ibis Amman Hotel Amman

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
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Official Description (provided by the hotel)
Mr. Eric Seso, the General Manager of ibis Amman hotel, would like to welcome you for Business or Leisure trips. Ibis Amman is located in the heart of Amman City Center. The Hotel is well noted for comfort, modernity and excellent value for money. Located only 30 minutes away from Queen Alia International Airport and in the heart of a business and leisure district. Suitably close to shopping centers, restaurants & corporate offices, ibis Amman is your ideal destination. ... more   less 
Number of rooms
158

Questions & Answers

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2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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