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All 115 Amman hotels

Ibis Amman

3.0 of 5 Hotel   |   61 Mohd Fayadh al Assaf Street | P.O. Box 4606, Amman 11953, Jordan
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Ibis Amman
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Ranked #24 of 115 Hotels in Amman
A recent review
3 of 5 stars reviewed 2 weeks ago
Wesam A Ramallah
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287 reviews from our community

Traveler rating
    48
    141
    69
    20
    9
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22
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85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Patras, Greece
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We have been to Ibis Amman for 4 days at the beginning of August and we didn’t like the facilities of the hotel at all. Our reservation was for a non-smoking room but they said that there was not. When we started complaining they gave us a room for non-smokers which had an awful smell from the bathroom. We went... More

Was this review helpful? Yes
IbisAmman, Front Office Manager at Ibis Amman, responded to this review

Dear Evita L First of all I would like to apologize that your stay in our hotel did not meet your expectations, and would like to assure that your experience do not reflect our standards of Quality. Please rest assure that we have reviewed your comments personally, with our General Manager and the team and all necessary actions have been... More

Ramallah
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Good hotel near Amman mall, comfortable , clean and quiet 1 thing I did not like was the service , I had to take my luggage to the room by myself and I had like 3 bags People at frond desk are not that friendly , some were good but other were like take it or leave it

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IbisAmman, Front Office Manager at Ibis Amman, responded to this review

Dear Wesam A First of all I would like to thank you to review our hotel facility and post your comments on trip advisor; also it’s our pleasure to hear that you had enjoyed our hotel facility. Kindly note that ibis Amman is economic business hotel and luggage service is self service world wide; on other hand our employees are... More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let's be honest, you can't expect much from a business hotel. But the staff is excellent. I am a begetarian and they gave me a list of the nearby restaurants. There is a McDonalds bang opp the hotel in Amman Mall. Since i was carrying my own food, they even helped me to heat it in the hotel kitchen even... More

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IbisAmman, General Manager at Ibis Amman, responded to this review

Dear Himanshu C We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive your feedback. Also I would like to thank you for your kind word about our employees which will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Although we had booked a non-smoking room, upon arrival they let us know that no non-smoking rooms were available. Since I am an asthma-patient I asked for a non-smoking room or I would leave. After about 30 minutes they managed to find a non-smoking room, however the TV was non working (we couldn't care less) and the bathroom reeked of... More

Was this review helpful? Yes
IbisAmman, Front Office Manager at Ibis Amman, responded to this review

Dear Anna G First of all allow me to thank you for comments you mention in your review which help us to show any single negative point in order to correct and make a pleasant stay for our Guests,and please accept my deep apologize that your stay didn't reach your Excpectation . Kindly note that a full investigation will take... More

Helsinki, Finland
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 11, 2014

Positive: - Very close to a mall with decnet supermarket, fast food restaurants etc - Room was basic Ibis style. Negative: - My bathroom smelled clearly of mold - Showerbox was not in good condition as paint had dropped of, it was not very clean etc - Most horrible service in the ground floor restaurant. I did order a taco... More

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IbisAmman, General Manager at Ibis Amman, responded to this review

Dear superhani09 I would like to thank you for taking the time to post your comments on trip advisor. It is important that we receive feed back whether it is positive or negative. Please note that I have discussed your comments with my team and appropriate action is being taken. We are sorry our service fell short of your excepactations,... More

Milan, Italy
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 10, 2014

Have been here for 3 days on business trip. I would say it is a typical Ibis hotel, good quality-price combination, fair breakfast, located in West Amman is conveniently located for airport (40 minutes) and not from some good food joints. Rooms properly sized. It is ok.

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IbisAmman, General Manager at Ibis Amman, responded to this review

Dear marco f On Behalf of ibis Amman Team I would like to thank you for taking the time to review our Hotel. We are happy to hear that you enjoyed our facilities and services during your stay with us; it’s always our pleasure to receive a positive feed back. Thank you again and we look forward to welcoming you... More

Muscat, Oman
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

We enjoyed our stay in Ibis Amman. The service was great... There are many good restaurants near by, also Amman mall is just opposite the road. It was very nice to walk around at night in the cold weather. Alf Laila Turkish bath center, habiba bakery, Reem al bawadi restaurant... You can walk and go to these places from the... More

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IbisAmman, Front Office Manager at Ibis Amman, responded to this review

Dear Santoz_Nitz First allow me to take the chance to thank you for the time to write your comments regarding your stay in our Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 1, 2014

I had booked through my travel agent a single room - bed and breakfast. I arrived at the front desk at night and check in was fast. I asked the young lady at the front desk whether the hotel served breakfast or not - as it was Ramadan. To my surprise she did not know! She tried to call the... More

Was this review helpful? Yes 1
IbisAmman, General Manager at Ibis Amman, responded to this review

Dear George G Greeting from ibis Amman Al Madinah First of all allow me to express my sincere apologies that your experience did not meet your expectations. Kindly note that after review your comments with my team action plan has been take a place in order to improve all comments you had mention in your review. I thank you again... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 1, 2014

I stayed few days for business. It was comfortable ,near to commercial centre of the city for shopping and food. The only problem is the noise as its not soundproof as they promote and it's really hectic to wake up after long journey because of the noise

Was this review helpful? Yes 1
IbisAmman, General Manager at Ibis Amman, responded to this review

Dear Mr Ahmedaliblog Greeting from Ibis Amman Allow me first to thank you that you choosing Ibis Amman hotel and also I would like to thank you for taking the time to review our Hotel I need from your side your room number and date of stay in order to make sure that we solve your problem and we don’t... More

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Additional Information about Ibis Amman

Address: 61 Mohd Fayadh al Assaf Street | P.O. Box 4606, Amman 11953, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Amman 3*
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Also Known As:
Ibis Amman Hotel Amman

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