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Ibis Amman

3.0 of 5
61 Mohd Fayadh al Assaf Street | P.O. Box 4606, Amman 11953, Jordan
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Ibis Amman
Ranked #20 of 113 hotels in Amman
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213 reviews from our community

Traveler rating
    35
    110
    48
    14
    6
See reviews for
Families
15
 
Couples
79
 
Solo
42
 
Business
54
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Beirut, Lebanon
1 review
2 of 5 stars Reviewed May 23, 2013 NEW

The towels were horrible. Old, look very bad and very hard, and small to use after shower. No face towels and No hand towels in bathroom. Very bad shampoo/body wash. They have a dispenser in shower. Shampoo/body wash is the same. It makes you itch. They have smoking rooms. They stink since windows do not open at all. The rooms... More

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Review collected in partnership with Accorhotels.com

MSP
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 4, 2013

Very nice check-in. Hotel staff are nice. English speaking check-in staff made this a great choice when we needed a little assistance. Mall is located across the street that contains shops and food court for easy, fast, inexpensive food. Good buffet breakfast - try to negotiate this as part of your room price when booking, otherwise, it's 10JD per person.... More

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IbisAmman, General Manager at Ibis Amman, responded to this review
May 6, 2013

Dear MN_TravellerMsp Greeting from Ibis Al Madinah/Amman I would like to take the chance to thank you for time to write your comment regarding your stay in ibis amman. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

Beirut, Lebanon
1 review
1 of 5 stars Reviewed May 1, 2013

the "15 minutes service for any received claim , otherwise we are ready to reimburse the stay" . this was a bad statement and was not respected at all . I stayed until 3 AM awake , no sleep : - A/C very hot . room temperature 26c - No internet connection

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Review collected in partnership with Accorhotels.com

IbisAmman, General Manager at Ibis Amman, responded to this review
May 11, 2013

Dear Flex_13 Greeting from ibis Amman Al Madinah First of all allow me to express my sincere apologies that your experience did not meet your expectations. I have taking good note of your comments, and I have already spoken with our Technical Manager and take the needed action in order to correct the issues you mentioned in your review. I... More

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Kuwait City, Kuwait
1 review
4 of 5 stars Reviewed April 29, 2013

We just needed a place to crash in Amman for a night. We got a pretty good deal on the room. The extra security at the entrance made it feel very safe. The hotel staff was friendly. The room was fine. It's across the street from a mall with some decent quick dining options. Overnight parking was only 1 JD.

Was this review helpful? Yes
IbisAmman, Director of Sales at Ibis Amman, responded to this review
April 30, 2013

Dear Guest Greeting from Ibis Al Madinah/Amman I would like to take the chance to thank you for time to write your comment regarding your stay in our hotel I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

Reykjavik
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 28, 2013

The hotel is good enough to spend a couple of nights. Overall is rather ok! However it is a pity that It is allow to smoke everywhere and it is not clean enough. Still the hotel has all the facilities you might possible need.

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IbisAmman, Front Office Manager at Ibis Amman, responded to this review
April 30, 2013

Dear Leonardo G R Greeting from Ibis Al Madinah/Amman Its our Pleasure to recieve your feedback regarding your stay in our hotel and i would like to thank you for taking time to write your comment regarding your stay and inform you that as ibis standard that we have smoking and non smoking rooms also in our hotel lobby we... More

amman
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2013

This 3 stars hotel is new clean and quiet. Room size is average. The location is excellent few steps from Amman mall were a variety of restaurants and shops with good quality and prices, internet café and post office, etc... The only drawback is room service is not always available.

Was this review helpful? Yes 1
See 6 more reviews by abu a for Amman
IbisAmman, Front Office Manager at Ibis Amman, responded to this review
April 17, 2013

Dear Guest Greeting from Ibis Al Madinah/Amman Its our Pleasure to recieve your feedback regarding your stay in our hotel and i would like to thank you for taking time to write your comment regarding your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

Cairo, Egypt
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2013

Hotel in front a mall and beside good restaurants. Ward is a big restaurants and also beside the famous habiba for oriental sweets Breakfast was good. Included variety of food oriental and international. Just need to have soap in the bathroom beside the shower gel. Extra pillows should be available in the room and also extra towels were needed.

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Review collected in partnership with Accorhotels.com

IbisAmman, Front Office Manager at Ibis Amman, responded to this review
April 17, 2013

Dear Nouvelle8 Greeting from Ibis Al Madinah/Amman Its our Pleasure to recieve your feedback regarding your stay in our hotel and i would like to thank you for taking time to write your comment regarding your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 8, 2013

No Heat in Room and Amman was cold at this time of the year , No bell boy service, Trolleys are available for you to take your luggage to and from your room. No house phone in the lobby, Rooms were not cleaned for the two days that we were there. Security hounded us for tips when we were leaving.... More

Was this review helpful? Yes 1
IbisAmman, Front Office Manager at Ibis Amman, responded to this review
April 17, 2013

Dear Guest We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I do apologies for any inconvenience caused and please rest assured that I will be taking the appropriate measures to address the problem you mentioned and prevent future occurrence. You can contact me directly on H6313-fo if you wish... More

Weedsport, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 20, 2013

We recently spent 2 nights at this hotel during our trip to Jordan. We were very pleased with everything about it. The room was small but clean and adequate for us. The bathroom was the same. Not big, but cleanliness was not an issue. The bathroom also included a hair dryer. The bedding was very comfortable. I had no issues... More

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IbisAmman, General Manager at Ibis Amman, responded to this review
April 1, 2013

Dear Guest Greeting from Ibis Al Madinah/Amman Its our Pleasure to recieve your feedback regarding your stay in our hotel and i would like to thank you for taking time to write your comment regarding your stay. I will share your comments with our team. and action will be taken with front office team to correct the issues you mentioned... More

Pretoria, South Africa
Top Contributor
52 reviews 52 reviews
46 hotel reviews
Reviews in 44 cities Reviews in 44 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 19, 2013

Stayed here for one night before the start of my trip through Jordan. The rooms are very nice, fresh, clean with a free and fast internet connection. I initially booked for one night but extended for half a day for JD 38 - so was able to check out at 6 pm the next evening. The staff at reception was... More

Was this review helpful? Yes
IbisAmman, Front Office Manager at Ibis Amman, responded to this review
April 1, 2013

Dear Guest Greeting from Ibis Al Madinah/Amman Its our Pleasure to recieve your feedback regarding your stay in our hotel and i would like to thank you for taking time to write your comment regarding your stay. I will share your comments with our team. and action will be taken with front office team to correct the issues you mentioned... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • Shopping mall(7)
  • Fast food(3)
  • Many other(3)
  • Clean and modern(3)
  • Grocery store(3)

Additional Information about Ibis Amman

Address: 61 Mohd Fayadh al Assaf Street | P.O. Box 4606, Amman 11953, Jordan
Phone Number:
Region: Jordan > Amman Governorate > Amman
Amenities:
Business Center Free High-Speed Internet Pets Allowed Restaurant Wheelchair access
Hotel Style:
#8 Best Value Hotels in Amman
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Mr Yasser BAHAA, the General Manager of the ibis Amman hotel, would like to welcome you for Business & Leisure. In The Heart of Amman City Center, you will find ibis Amman, the first Intl. Business Economy hotel in Jordan, "SAVE ON THE PRICE, NOT ON THE SERVICE." The Hotel is well noted for comfortable, modern and excellent value for money. Located only 30 minutes away from Queen Alia International Airport, in the heart of a business and leisure district. In front of Amman Mall, surrounded by restaurants & corporate and government offices. It has the perfect location to explore the surrounding areas of Amman, ideal for individuals and Families. ... more   less 
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Also Known As:
Ibis Amman Hotel
Ibis Amman Hotel Amman

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