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Prima City Hotel Tel Aviv

9 Mapu St, Tel Aviv 63577, Israel
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Prima City Hotel Tel Aviv
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Ranked #47 of 87 Hotels in Tel Aviv
A recent review
5 of 5 stars reviewed 2 weeks ago
SAWJ18 Durban, South Africa
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709 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durban, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked for one week but stayed for two. The location of this City Hotel is excellent - close to beach, Ben Yehuda and Dizengoff. Excellent management and staff. Breakfasts were superb. Nothing was too much trouble for the staff and we really enjoyed our stay at Prima City Tel Aviv

Was this review helpful? Yes 1
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear SAWJ18, Thank you for your amazing review of Prima City Hotel! It's so great you enjoyed your room on the 7th floor with a sea view and that you felt it was your home away from home. We have invested a lot of time and effort to train our staff to ensure the highest level of service so I... More 

Highland Park, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Prima City Hotel is Excellent! Perfect location right near the beach, Ben Yehuda Street and Dizengoff Street. You can walk to all the shops and cafes! The breakfast at the hotel is one of the best in all of Israel! The Shabbat dinner is delicious and so memorable. The staff is all very friendly and helpful. The front desk manager,Maya... More 

Was this review helpful? Yes 1
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear Jo-Anne S, Thank you for your glowing review of Prima City Hotel! It's so wonderful to read you enjoyed our perfect location and that you thought our breakfast and dinner were delicious. Being a small hotel, we aim for excellent customer service, so I'm really happy that you found our staff helpful and friendly, and thank you for your... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location, 3 minutes walk to the beach in one direction and 1 minute walk to Ben Yehuda in the other. Neat and clean hotel, the staff is nice and helpful, the breakfast is very good. Reasonable price comparing to other hotels close to the beach. Unfortunately the construction next to the Hotel was noisy, even in the night hours.

Was this review helpful? Yes 2
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear Maria O, Thank you for your wonderful review of Prima City Hotel! I'm so happy you found our hotel to be clean and neat, and our staff to be nice and helpful. These are very important to us so its a great feeling to know our guests see it. As we are located in the city center, sometimes we... More 

1 review
2 of 5 stars Reviewed 5 weeks ago

Our stay was less than satisfactory. The air conditioning system in the hotel had not been turned on so the temperature in our room when we checked in was 28 degrees... In order to cool the room off we left the windows open. Sadly, the service yard at the back of the hotel was right under our window so starting... More 

Was this review helpful? Yes
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear EstiJed, Thank you for taking the time to share your reivew of Prima City Hotel. I'm happy to read you enjoyed our rooms and central location in the city. I'm sorry to hear we did not meet your expectations. As you may have noticed during your stay, the weather in Tel Aviv now is warm during the day but... More 

V.Tarnovo
2 reviews
5 of 5 stars Reviewed March 9, 2015

When I am in Israel, I stay predominantly in Prima City Hotel in Tel Aviv, unless I do not have some special meetings elsewhere. For the last 20 years I've been maybe not less than 80 times in Israel and minimum 50 times in my HOME, the Hotel Prima City. This is the best place to stay in Israel for... More 

Was this review helpful? Yes
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear V_TarnovoMagic, Thank you for writing such an amazing review of Prima City Hotel! You give us all here at Prima City such a warm feeling to hear you call our hotel your home and reading your nice compliments about our staff. It's also great to read that you continue to enjoy our cental location and rich breakfast at the... More 

wilrijk
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed March 1, 2015

Stayed in this hotel for nearly 2 weeks. Room was perfect and clean (thanks Rose for cleaning my room so good) Very good israeli breakfast. Free wifi. Staff very helpful and nice, it feels like coming home each time I go to this hotel. At any time always a smile! Near to beach, restaurants, supermarket, bus, etc. I can recommend... More 

Was this review helpful? Yes
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear gis_le_mWilrijk, Thank you for sharing such an amazing review of Prima City Hotel! Its so nice to hear you enjoyed our Israeli breakfast and free wifi in the hotel. We are always so thankful for those guests who return to us time and time again and continue to enjoy all the services we offer. I will be sure to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

Hotel is conveniently located near beach, restaurants and shopping. Rooms are clean and comfortable. Staff could not be more helpful and friendly - notably Maya, Pini and Doron at reception. Head waiter Sudany is eager to please and the variety and quality of the restaurant's food is amazing. We have stayed here several times and have always been very satisfied.... More 

Was this review helpful? Yes 1
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear Paul S, Thank you for taking the time to write such a glowing review of Prima City! It always warms my heart to hear about guests who stay with us multiple times and continue to enjoy all the services we offer. Thank you for your kind words about me, and I will be sure to pass on your compliements... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

Stayed in that hotel as a family in two different rooms. Rooms were clean and modern, breakfast was very good (best I've ever had in Israel), staff was friendly and helpful. Only negative thing: The space for the toilet bowl in the bathromm is not sufficiant.

Was this review helpful? Yes 1
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear Tobias T, Thank you for taking the time to share your experience at Prima City Hotel. I'm really pleased you thought our rooms were clean and modern and that our breakfast was the best you have had in Israel! I'm sorry to read you thought the bathroom did not have sufficient space, we have the deluxe room which has... More 

Paris, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

I stayed at the prima city hotel the last week of December. First of all, the service since the minute you arrive is just excellent. Smile, courtesy, and different languages spoke. Then, the room, recently renovated, is clean, big, and so comfortable! The bathroom is the dream bathroom! I wish u had the same at home. The pressure of the... More 

Was this review helpful? Yes
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear SOPHIE a, Thank you for writing such an amazing review of Prima City Hotel, and for calling us the best hotel in Tel Aviv! It sounds like you really enjoyed our brand new rooms, the deluxe room and it's great you found it to be a dream! Being a small hotel, we aim for high customer service so I'm... More 

Western Norway, Norway
1 review
3 of 5 stars Reviewed February 17, 2015

Breakfast was very good good, The waiters was very helpful. The bacony door could not be locked. Else, the room was OK. not very big, but OK. Friendly staff. Hotel close to the nice beach WiFi worked good

Was this review helpful? Yes
CityPR, Front Office Manager at Prima City Hotel Tel Aviv, responded to this review

Dear Gunthor, Thank you for sharing your experience at Prima City Hotel, and for complimenting the helpful waiters and friendly staff. Prima City is proud to to offer free wifi so I'm happy to read you enjoyed this free service. I will check with the maintenance manager in regard to fixing the balcony lock, and thank you for your feedback.... More 

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