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Prima Royale

Certificate of Excellence
3 Mendele Mocher Sfarim St, Jerusalem 92147, Israel
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Prima Royale
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494 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tel Aviv, Israel
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 3 nights. The service at the reception desk and otherwise was very professional and cheerful. The hotel is relatively well kept and functions smoothly, the beds very comfortable. However, the breakfast is a parody of what an Israeli breakfast can be. It seems that this hotel saves on the breakfast expense by making it... More 

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Gonenka, General Manager at Prima Royale, responded to this review

Dear Guest, Thank you for placing your opinion at the TripAdvisor. Providing a better service is our goal, consequently we are grateful for your constructive notes. We are glad you were able to enjoy the reception and hotel staff. Hope to see you again in Israel, Kazes Gonen More 

Haifa, Israel
Top Contributor
51 reviews 51 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel is located in a very quiet and pretty neighborhood in the new city of Jerusalem. It is a short walking distance to a few attractions, and not too far from the old city. The price was very good, especially in the middle of the week, and you can get a room without breakfast, which is not possible in... More 

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Gonenka, General Manager at Prima Royale, responded to this review

Dear Guest! Thanks so much for your kind words and for taking your time to post a review on Tripadvisor. We are very happy that you liked your stay at the Prima Royale hotel. Hope to see you again in one of Prima hotels throughout Israel. Gonen Kazes More 

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This small hotel was a great value in Jerusalem. Location was perfect. Service was excellent--the front desk folks spent a lot of time with us with directions/suggestions/etc. Breakfast was more than adequate--not huge selections, but food was good and more than enough. Great value for the price.

Was this review helpful? Yes
Gonenka, General Manager at Prima Royale, responded to this review

Dear Guest! Thanks so much for your kind words and for taking your time to post a review on Tripadvisor. We are very happy that you liked your stay at the Prima Royale hotel. Hope to see you again in one of Prima hotels throughout Israel. Gonen Kazes More 

Sydney, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in Jerusalem several times at different hotels and this was my first experience of Prima Royale. I loved the piano player at breakfast, he is a star, but the hotel is rather tired. The foyer is pleasant but the rooms are small and badly need renovation. There were stains in the bath, chipped toilet seat and stained... More 

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Gonenka, General Manager at Prima Royale, responded to this review

Dear Guest, Thank you for taking the time to post your concerns about our hotel as we are always working to make our guests' stays a pleasant one. Gonen Kazes More 

Asker, Norway
1 review
4 of 5 stars Reviewed 4 weeks ago

Prima Royale in Jerusalem is a hotel I'd love to recommend to others. It is centrally based right next to Keren HaYesod street, which means it is a walking disance to the Old City, as well as King Daivd street, Ben Yehuda, Jafo street, etc. There's a playground not far away, if you have kids. The staff is helpful, there's... More 

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Gonenka, General Manager at Prima Royale, responded to this review

Dear Guest, Thanks for taking the time to post your review on TripAdvisor. We are happy to hear that you able to enjoy in our hotel and in Israel. Hope to see you again! Gonen Kezes More 

1 review
4 of 5 stars Reviewed 5 weeks ago

We came from Tel Aviv with our family to enjoy a night in the Holy City. We where met by a lady named Inbal who was not only friendly and kind but very helpful. The service was great, the food a good variety. It's very close to the Kotel and other sites. Worth the time and money.

Was this review helpful? Yes
Gonenka, General Manager at Prima Royale, responded to this review

Dear Guest, Thanks for taking the time to post your review on TripAdvisor. We are happy to hear that you able to enjoy in our hotel and the city of Jerusalem. Hope to see you again! Gonen Kazes More 

Jerusalem District, Israel
1 review
5 of 5 stars Reviewed April 12, 2015

All hotel staff from the director to the last cleaners smiling at you try to provide you all your wishes (and sometimes more…) Arrange and fresh every day the room Walking distance from Jerusalem city center and walking distance from the old city with all the historical and monumental sites

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Gonenka, Manager at Prima Royale, responded to this review

Thank you for taking the time to post your review and for your in depth report on our hotel  It is always nice to hear such nice and warm full compliments about our hotel and service. We are very happy to learn that you had a pleasant stay at the Prima Royale hotel and in Jerusalem. Hopefully we will... More 

Mexico City, Mexico
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 4, 2015

B"H Very nice, comfortable rooms in a quiet neibirhood. 8-10 minutes walk to Mamilla mall and the Yafo gate! Breakfast is very good, with an Amazing live piano player! Staff service is outstanding! Thank you! We plan to stay there again B"H.

Was this review helpful? Yes
Gonenka, Manager at Prima Royale, responded to this review

Dear Guest, Thank you for taking the time to post such a nice comment about our hotel. We are very pleased to know that you enjoyed your stay at the Prima Royale and your stay in Jerusalem. Hope to see you on your next visit to Israel at the Prima Royale or in one of our eleven hotels throughout Israel... More 

Sde Nitzan Israel
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 30, 2015

It is a medium size hotel, in a quiet street, a beautiful neighborhood, within walking distance to the Old City. Nice room, Breakfast was very generouse. The staff were very efficient and hospitable. There is parking on site free of charge.

Was this review helpful? Yes 1
Gonenka, General Manager at Prima Royale, responded to this review

Wow! Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoined your stay, hotel staff service and the concept of Prima Royale hotel. We are at Prima hotels are doing the best to make our guest have a unique experience in Israel and glad that you have felt this way.... More 

Florida
Top Contributor
98 reviews 98 reviews
15 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed March 26, 2015

I expected more from a 4 star hotel and was surprised that the description of this place was not representative of the actual conditions of the hotel. We were given a room on the first floor that had a dirty carpet, mold along the desk where a refrigerator must have leaked and a bathtub that was chipped in several places.... More 

Was this review helpful? Yes 1
Gonenka, General Manager at Prima Royale, responded to this review

Dear Guest, Thank you for taking the time to post your concerns about our hotel as we are always working to make our guests' stays better. We have forwarded your review to the relevant personnel as you concerns are very unusual. As evidenced by many of the other guest reviews, the Prima Royale is known for its cleanliness and new... More 

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