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Prima Royale

4.0 of 5 3 Mendele Mocher Sfarim St, Jerusalem 92147, Israel
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464 reviews from our community

Traveler rating
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    78
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104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

great breakfast food. fresh and plentiful. great service. very friendly staff. they accommodated our large group that stayed there for two week very well. we are so appreciative of your kindness and hospitality. thanks!

Was this review helpful? Yes
Gonenka, Manager at Prima Royale, responded to this review

Dear Guest! Thank you so much for taking the time to post such a lovely review about our hotel, we are very happy that your enjoyed your stay and will be happy to welcome you again as one of our guests in the future Gonen Kazes More 

Los Angeles, California
Top Contributor
78 reviews 78 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 10 nights at this hotel and was extremely happy. Location was great. Staff was so nice and attentive. The Manager introduced himself to us and we saw him often. Each night there was some delightful warm tea at the front for all. We had the breakfast each morning. It was a wonderful Israeli Style Buffet, which you know is... More 

Was this review helpful? Yes
Gonenka, Manager at Prima Royale, responded to this review

Dear Guest! Wow! Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoined your stay, hotel staff service, the food and beverage and amanitas of Prima Royale hotel. We are at Prima hotels are doing the best to make our guest fell at home away from home and are glad... More 

Sharon, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

On a 16 day trip all over Isreal, we found this hotel to be a favorite....great breakfast, great location and helpful staff. The new gift shop was small but had great things and really nice staff. Walking distance to everything!

Was this review helpful? Yes
Gonenka, Manager at Prima Royale, responded to this review

Dear Guest! Thank you for posting your kind words about our hotel. One of the nicest things for a hotel to hear is that guests enjoy their stay with us. We hope you will be returning to stay with us in Jerusalem soon. Gonen Kazes More 

NYC
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel is the best kept secret. The staff, including Taha and Tamar at the front desk, is warm and very accomodating. The breakfast is extensive in a lovely setting (in the warmer months the patio is also available), and the rooms are modern and very wellappointed. The lobby is welcoming and one can order a simple meal for a... More 

Was this review helpful? Yes 1
Gonenka, Manager at Prima Royale, responded to this review

Wow! Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoyed your stay with us at the Prima Royale and that you enjoyed your time in Jerusalem. Hope to see you again soon in Jerusalem! Gonen Kazes More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed at Prima Royale for 10 days recently and I would like to thank the staff for going out of their way to make sure the stay was nothing but excellent. The room was clean, kitchen staff always helpful, and front desk prompt in service.

Was this review helpful? Yes
Gonenka, Manager at Prima Royale, responded to this review

Dear Guest! Thank you for posting your kind words about our hotel. One of the nicest things for a hotel to hear is that guests enjoy their stay, our service, and hotel facilities. We hope you will be returning to stay with us in Jerusalem soon. Gonen Kazes More 

Zhytomyr, Zhytomyrs'ka Oblast', Ukraine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Prima Royal is highly recommended hotel. Perfect location in the center of Jerusalem, very good service, excellent restaurant with good food for breakfast and dinner, nice gym room, 24-hour multi-language support.

Was this review helpful? Yes
Gonenka, Manager at Prima Royale, responded to this review

Dear Guest! Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoyed your stay with us at the Prima Royale and that you enjoyed your time in Jerusalem. More 

Boston
1 review
5 of 5 stars Reviewed 3 weeks ago

I spent a week at the hotel, together with my 13 year old daughter. The bedroom was tiny, but who comes to Jerusalem to stay in a hotel room? Occasionally the hot water in the shower was a bit weak, but the bathroom was otherwise adequate. The front desk staff was very friendly and helpful in every way (except carrying... More 

Was this review helpful? Yes 1
Gonenka, Manager at Prima Royale, responded to this review

Wow! Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoyed your stay with us at the Prima Royale and that you enjoyed your time in Jerusalem. Hope to see you again soon in Jerusalem! Gonen Kazes More 

New York City, New York
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ideal location, the best Israeli breakfast, fine service, good price. The house guide (Shmulik) is highly recommended. Note: stay away from Charlie, a taxi driver who frequents the hotel and pretends to be a guide.

Was this review helpful? Yes 1
Gonenka, Manager at Prima Royale, responded to this review

Dear Guest Thank you for posting your kind words about our hotel. One of the nicest things for a hotel to hear is that guests enjoy their stay with us. We hope you will be returning to stay with us in Jerusalem soon. Gonen Kazes More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

This was a horrible experience. Both of our key cards stopped working and when I asked for new ones the staff was rude. There was hair on the wall when we came in and the floor was clearly not vacuumed. The people across from us were loud and we asked for security and no one came. There was no hot... More 

Was this review helpful? Yes
Gonenka, Manager at Prima Royale, responded to this review

Dear Guest, Thank you for posting your comments of your stay with us, as it helps us better the experience for future and present guests. We apologize that you did not enjoy your stay with us, as it seems you did not find the staff or rooms to your liking. Perhaps you will give us another try as this is... More 

NW Mountains, NC
Top Contributor
100 reviews 100 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff was friendly and tried to be helpful. Wifi only available in the lobby made international contact difficult. Breakfast buffet was good and plentiful (this is a kosher hotel, so no meat at breakfast). No A/C in the room as it was December and generally heat is needed. Having the window opened helped not still not cool enough, then there... More 

Was this review helpful? Yes
Gonenka, Manager at Prima Royale, responded to this review

Dear Guest, We are so glad to hear you enjoyed your stay with us and are more than happy to welcome you back soon. Thank you for taking the time to post your kind words! Gonen Kazes More 

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Additional Information about Prima Royale

Address: 3 Mendele Mocher Sfarim St, Jerusalem 92147, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Prima Royale 4*
Number of rooms: 133
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Also Known As:
Prima Royale Jerusalem
Hotel Style:
#8 Spa Hotel in Jerusalem
#15 Business Hotel in Jerusalem
#15 Family Hotel in Jerusalem
#19 Luxury Hotel in Jerusalem

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