We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 87 Jerusalem hotels

National Hotel Jerusalem

4.0 of 5 Hotel   |   Al Zahra Street 4 | East Jerusalem, Jerusalem 972000, Israel (Down Town East Jeruslaem)
Hotel amenities
Save Saved
You added National Hotel Jerusalem to your Saves list
National Hotel Jerusalem
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #18 of 87 hotels in Jerusalem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Adele700 Houston, Texas
  • Reviews (277)
  • Photos (44)
  • Amenities
  • Room tips (28)
  • Location
  • More
Write a Review

277 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the National Hotel in Jerusalem for 10 days and really enjoyed our stay. I am very particular about cleanliness and found this hotel to exceed even my higher than average expectations. The staff was extremely friendly and made us feel right at home. They were very attentive and responsive to our every need. The... More

Was this review helpful? Yes
New York City, New York
1 review
1 of 5 stars Reviewed 5 days ago NEW

What can I write? The cleanliness of this Guest house is pathetic. The rooms were not clean one little bit, the shower had a few curly hair on the floor, When my watch fell on the floor under the bed I discovered a dirty sock! I called the front desk to complain and the only thing they could say is... More

Was this review helpful? Yes
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Mediocre Hotel . Extremely rude staff. Good Location to sightseeing. Lots of noise from drunks just under our window every morning at 5.30am-6am. Staff couldn't care less about the guests.Don't expect too much .....

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel should have at least 10 stars in customer service. Afnan and Nirvana are really kind, smiling and professional women who work hard to make you feel right at home. you will be sad to leave !

Was this review helpful? Yes 1
Toronto, Ontario, Canada
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here as part of a tour and really enjoyed it. Staff are friendly, professional and very service oriented, especially the front desk where Nirvana's extra mile attitude shines indeed. Our room was very large and looked over an interior courtyard so was very quiet (which may not be the case for all as the hotel is located directly on... More

Was this review helpful? Yes
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The only negative thing about the hotel is the fact that once you get out of it, you find yourself in the dirt of the crowded arab part of town. The hotel itself is super clean, the rooms are nice, the breakfast is decent. Staff is amazongly friendly and helpful. Free fast Wifi and free parking for a more than... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very polite, Nirvana is an amazing host, a very warm, prompt and professional front desk manager and I loved the way they handle requests. She has a very good memory, she remembers guests' names and every detail of their reservation / requests. She clearly enjoys her job and is committed to offering the highest quality of service.... More

Was this review helpful? Yes
Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I chose the National for its proximity to the Old City and the Damascus Gate where we were to arrive and depart Jerusalem via sherut. Less than 15 minutes by foot to the sherut station and less than 10 to Herrod's Gate and the Old City. The hotel is nicely renovated and modern. Our room was very... More

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my family came here first to have some food on the top floor restaurant of the hotel. It was our first day and we were feeling a little down after two whole days of travelling and a less than auspicious welcome at our chosen hotel. All those feelings dissipated once we arrived. I am physically disabled and came... More

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My mother and I had an amazing stay at the Hotel. The rooms were comfortable and clean and the restaurant was top notch. However, the hospitality shown by all the staff made us feel so welcome. Nirvana and others at the front desk went out of their way to offer helpful tips and even bring us breakfast when we missed... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage National Hotel Jerusalem, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to National Hotel Jerusalem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about National Hotel Jerusalem

Address: Al Zahra Street 4 | East Jerusalem, Jerusalem 972000, Israel
Location: Israel > Jerusalem District > Jerusalem > Down Town East Jeruslaem
Price Range (Based on Average Rates): $
Hotel Class:4 star — National Hotel Jerusalem 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Tingo, Otel, BookingOdigeoWL, Venere and Agoda so you can book your National Hotel Jerusalem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

44 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (41)
Bathroom (3)
Dining (14)
Room/suite (4)
Hotel & grounds (8)
View from room (7)
Other (5)

Management photos: Courtesy of the property manager

All management photos (4)
Other (4)


Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style
#8 Romantic Hotel in Jerusalem #14 Luxury Hotel in Jerusalem #20 Family Hotel in Jerusalem
Hotel Class
Number of rooms

See which rooms travelers prefer