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National Hotel Jerusalem

Travelers' Choice award winner
Al Zahra Street 4 | East Jerusalem, Jerusalem 972000, Israel
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National Hotel Jerusalem
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National Hotel Jerusalem
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403 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the National Hotel back in 2013 during my first visit to Jerusalem and am reviewing it a second time. Five days and again found the hotel to be a fantastic value. The hotel itself is staffed by people who go out of their way to make one comfortable. Nirvana at the front desk is mentioned over and... More 

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Singapore, null, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

I visited Jerusalem last March after performing my Umrah. I was here with a Muslim agency from Singapore. This hotel located around 7 minutes walk from Herod's gate. It has very friendly staff who provides 5* service. Very nice, especially the tall front desk man by the name of Muhammad. The food provided was high in quality. Very delicious. I... More 

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Glyfada, Greece
Top Contributor
135 reviews 135 reviews
105 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was good but the location on the Palestinian section of the town was not great. Very close to the wall of the old city. Room was big, clean with satellite TV. Breakfast was great with a big selection of food. Staff was nice.

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Buffalo, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the National from March 25, 2015 to March 28, 2015. Upon arrival to the free parking lot at the back of the hotel we were instructed where to park the car by a lot attendant. He immediately called the desk to send someone to help with our luggage as my wife uses a wheelchair... More 

Was this review helpful? Yes 3
Decatur, Alabama
Contributor
11 reviews 11 reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Can not say enough good things about this hotel. Had a lovely room with balcony. Room was clean and lots of hot water. The bed was very comfortable. Restaurant was on top floor with beautiful view....and food was amazing along with service. The owner, manager, every member of the hotel treated us like family. Nirvana at the front desk was... More 

Was this review helpful? Yes 1
Paris, France
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is really well located, in a lively part of East Jerusalem and a short walk to Damascus Gate. I have to say I am surprised by the extremely positive reviews, the hotel is run down and the bathroom had a foul smell constantly. The service was ok, WiFi worked well in the rooms, but the breakfast was repetitive... More 

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London and Dusseldorf
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been traveling the world and visited over 65 Countries so far (not as Backpackers) and we have to say that the service at this Hotel was exceptional. We had called up the Hotel from Tel Aviv asking if we could park at the Hotel as we would arrive early. We used "Here" that locates the Hotel perfectly as... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed there in Feb 2015. Nice hotel near old city. Mostly staff are helpeful. Nice breakfast. Walking distance to old city. one of the reception girl is very nice and we rent car from the hotel to do sightseeing around dead sea, masada. And free wifi in the room

Was this review helpful? Yes 1
Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

As a frequent business traveler to Jerusalem for over 25 years, it was a pleasant surprise that the National Hotel was reopened and completely renovated a few years ago. Since then I have stayed with groups and individually at the hotel several times. The rooms are well done and comfortable with tile floors and a more contemporary decor with flat... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 15, 2015

This is a great hotel. Walking distance from Damascus and herodes gate. We stayed at wonderful room, with big windows and even bigger balcony. We had some minor troubles with the maintenence of the room which was promptly fixed with a lot of kindness and attention from the manager, Mr Mohammed. Everyone is really kind and nice. All of thestaff... More 

Was this review helpful? Yes 1
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