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Orchid Jerusalem View Hotel (Maale Hachamisha)

Jerusalem 90835, Israel
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Orchid Jerusalem View Hotel (Maale Hachamisha)
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Orchid Jerusalem View Hotel (Maale Hachamisha)
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70 Reviews from our TripAdvisor Community

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Traveler rating
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    19
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    11
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22
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5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • French first
  • Hebrew first
  • Portuguese first
  • Russian first
  • Spanish first
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  • All months
    (70)
  • Mar-May only
    (25)
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    (22)
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    (5)
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    (18)
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Netanya, Israel
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This was by far the worst hotel experience I have had in a long time. Rude staff, dirty and broken rooms (doors that don't close, missing bedside tables and mirrors) and just a pure lack of caring. Do not stay here if you can avoid it. If you can't, do not expect much. We had even ordered multiple rooms for... More 

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Yavne
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We spent weekend in this hotel. Did'nt like the dining room. It is very crowded and the staff can't deal with all the guests comming to eat. It is obviously not enough space for all the guests. The meals were very avarage, in taste and offer of food. The service is bad, the reception people are not polite and not... More 

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Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 21, 2015

SImply do not stay in this understaffed unprofessional hotel. Never felt welcome and the Fawlty Towers description is so perfect. We arrived and left within the hour! Feel free to contact me for details. Absolutely the worst hotel I have ever stayed in

Was this review helpful? Yes 1
Jerusalem, Israel
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 1, 2015

we went with our family and had very bad experience: 1. we arrived to the dining room half hour before closing (but DURING the meal time), we got only leftovers of the food, almost no service, we had to run after food and even drinking water was not served. this repeated on all of the 3 meals that we had.... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 27, 2015

Not sure how many ‘stars’ the Orchid hotel claims, but the experience we (approximately 40 people) had was horrible, a half a star at best. There was never any evidence that the hotel was managed as a place where guests were important. In fact, we never saw a manager at all. The hotel did not seem to care about our... More 

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New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

We arrived at Maale Hachamisha on Monday evening, March 30. From the moment we arrived the hotel staff was courteous, helpful and extremely responsive to our needs. One can imagine the irritability of 80 students and faculty arriving at a hotel after missing a night of sleep on their overnight flight from Poland and after spending the day hiking and... More 

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shani m, Manager at Orchid Jerusalem View Hotel (Maale Hachamisha), responded to this review

I am writing in regard to your recent stay with us here at the Ma'ale Hachamisha Hotel. Thank you for choosing to stay at Ma'ale Hachamisha Hotel and for taking the time to share your feedback. We are dedicated to provide a high level of service and standards as in all of Orchid Hotels. I am happy to know that... More 

Jerusalem, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 28, 2015

we had a reservation for 9 rooms (for all the family) after my wedding over there. 5 days before they called me and said we must move out of the hotel to a different one. the hotel they wanted us to move was 2 stars hotel in Jerusalem which didnt make sense for us cause my wedding was right there.... More 

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shani m, Manager at Orchid Jerusalem View Hotel (Maale Hachamisha), responded to this review

I am writing in regard to your recent stay with us here at the Ma'ale Hachamisha Hotel. Thank you for choosing to stay at Ma'ale Hachamisha Hotel. I would like to thank you for bringing your feedback to our attention. We are dedicated to provide a high level of service and standards. Therefore I was very surprised at your experience... More 

Ashdod, Israel
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 26, 2015

We arrived to the hotel on Thursday, 16/4/2015, at around 20:00PM. We went straight to the dining room in order to to miss the supper. We went upstairs to see the room around 21:00. When the doors of the elevator opened we couldn't believe our eyes - it was a completely dark, destructed hall: Broken celling and walls with bare... More 

Was this review helpful? Yes 1
shani m, Manager at Orchid Jerusalem View Hotel (Maale Hachamisha), responded to this review

I am writing in regard to your recent stay with us here at the Ma'ale Hachamisha Hotel. Thank you for choosing to stay at Ma'ale Hachamisha Hotel. I would like to thank you for bringing your feedback to our attention. We are dedicated to provide a high level of service and standards. Therefore I was very surprised at your experience... More 

Orange, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 26, 2015

very nice hotel. except having to lug luggage up and down stairs wasnt fun. stayed on birthright so didnt have to pay. all in all decent place. being american it was hard to talk to them. had a great pool and spa but got yelled at by the lifeguard. the food is decent. i would reccomened it :)

Was this review helpful? Yes
shani m, Manager at Orchid Jerusalem View Hotel (Maale Hachamisha), responded to this review

I am writing in regard to your recent stay with us here at the Ma'ale Hachamisha Hotel. Thank you for choosing to stay at Ma'ale Hachamisha Hotel and for taking the time to share your feedback. We are dedicated to provide a high level of service and standards as in all of Orchid Hotels. I am happy to know that... More 

Jerusalem, Israel
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 30, 2015

Nice location in vicinity of Jerusalem, perfect views of hills and Jerusalem town. Very nice and green outdoors of the hotel. On completion of reconstruction should be a perfect place to stay !!! Liked it !!!

Was this review helpful? Yes
shani m, Manager at Orchid Jerusalem View Hotel (Maale Hachamisha), responded to this review

I am writing in regard to your recent stay with us here at the Ma'ale Hachamisha Hotel. Thank you for choosing to stay at Ma'ale Hachamisha Hotel and for taking the time to share your feedback. We are dedicated to provide a high level of service and standards as in all of Orchid Hotels. I am happy to know that... More 

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