We had two rooms and were very pleased with their cleanliness and charm. The only suggestion I would make is to bring earplugs in case you have a room that overlooks the restaurant that's attached to the front of the hotel as it can be noisy rather late on weekend nights with live music, etc. The location just outside the... more

This hotel is located very close to Damascus Gate, 10-15 min walk to the old town. The hotel decoration gives you a real feel of history. There is a good restaurant just beside the hotel. The hotel room service was not great but very good location and value for money comparing to other hotels in the area. From here you... more

If you are reading the more recent mixed reviews, you might think they were talking about 2 different hotels. Having stayed in the Jerusalem Hotel each and every time I have been (which is frequent and probably adds up to about 25+ times) I can fully understand each position. The hotel is a small hotel, located in a fairly busy... more

I stayed at this hotel for 3 nights total in October on 2 separate times so I had two different rooms. The rooms from what I saw are quite different. The first had twin beds and an exceedingly small bathroom with a window in the shower. The second had a queen size bed with a much larger bathroom. The point... more

My feelings about this place are very mixed. I sure stayed in the same room (202) as the couple of New York. Small, AC not working, noisy fan, bed linnen old and shabby, hot water coming slowly. I sleept very badly all the time I've been here and also had to use earplugs.There was just no air in the room.The... more

My husband and I just returned from our first trip to Israel in the beginning of July, and I'm sorry to report that we did not have a good experience at the Jerusalem hotel. Our flight arrived very late, and we reached the hotel around midnight. I booked this hotel, based on the reviews on this website, and in other... more

I have stayed at the Jerusalem Hotel twice (last year, I was there for six weeks and this year for only two). I will never stay anywhere else in Jerusalem--this is one of those places where you can feel completely at home if you allow yourself. The staff are lovely and helpful. The hotel itself has more charm and character... more

After a group tour of Israel, I extended in Jerusalem for three additional nights. I chose this hotel after doing some Internet research including Tripadvisor web site. I enjoyed the hotel because I enjoy independent travel and enjoy smaller hotels. What the Tripadvisor reviews said was accurate. This hotel is unique, the building is old but facinating. I can see... more

Stayed at the Jerusalem Hotel for 4 nights. Lovely old building but, as other reviewers have commented, service a bit hit & miss. And more miss than hit, particularly in the restaurant. Room was OK but one of the tiniest bathrooms I have ever had! Noise was also an issue; my room opened out onto the main lobby. But the... more