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Jerusalem Gardens Hotel & Spa

4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel
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Jerusalem Gardens Hotel & Spa
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Jerusalem Gardens Hotel & Spa
Jerusalem Gardens Hotel & Spa
Jerusalem Gardens Hotel & Spa
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288 reviews from our community

Traveler rating
    102
    84
    53
    29
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Orlando, Florida
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel is old, very small rooms, NO air conditioning in guest rooms, painted very dark colors in hallways, and very small elevators. This place needs to be renovated ASAP. I cannot believe people even stay there, but we were part of a tour group and had no choice. Our Travel Agent in the US had booked us there for... More 

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Jerusalem, Israel
1 review
5 of 5 stars Reviewed 1 week ago

We were a group of 150 people, we stayed at the hotel and we were all very happy with the hotel, service and the overall atmosphere. The location was perfect for us as we were able to walk to the start line of the Jerusalem Marathon (reason of our trip).

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Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Recently stayed at this hotel and was pleasantly surprised at how good it was. Beds were great, pillows great for bad necks like mine; room clean and personnel pleasant and helpful. Location a little out of the usual, but not inordinately so. Fold out bed was a real bed and showers were clean and good. While they have free parking... More 

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JerusalemGardens, General Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Harold Thank you very much for the kind words, I am very happy we could give you the guest experience you hoped for It will be our pleasure to host you again in the future at our hotel. You can feel free to contact our reservation team & we shell give you the best possible price & upgrade room... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the hotel front is not on a main road and would only reccomend using if you have a car although the main road where the tram and buses pass is a two minute walk down a path if you know the way. The hotel was clean all over. Staff at reception friendly throughout my stay. Swimming pool and spa clean... More 

Was this review helpful? Yes 1
JerusalemGardens, General Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Jordan It was our pleasure hosting you We do host many Taglit groups during certain times of the year During other seasons we have different kind of clientele as well If you ever come again to visit Israel, Please feel free to contact us & it will be our pleasure to host you once again All the best More 

Boca Raton, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 9, 2015

I stayed here for 2 nights in January 2015. The hotel is apparently popular with large tour groups (admittedly I was part of one that was staying here), so while not a dealbreaker, couples and families looking for a quiet and uncrowded place to stay should keep that in mind. The location is good but not fantastic. All of the... More 

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JerusalemGardens, General Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Jordan It was our pleasure hosting you We do host many Taglit groups during certain times of the year During other seasons we have different kind of clientele as well If you ever come again to visit Israel, Please feel free to contact us & it will be our pleasure to host you once again All the best More 

Montreal, Canada
1 review
4 of 5 stars Reviewed February 8, 2015

We found our stay at the Jerusalem Garden Hotel to be very comfortable. The beds were good. I found the the shower to be satisfactory even though the holder for the hand held shower was loose. We booked a room for three and were pleasantly suprised to find the extra bed was not a cot but a real bed. My... More 

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JerusalemGardens, General Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Dan Thank you for all the kind words If you ever come again to Israel it will be our pleasure to host you in our hotel Please feel free to contact our reservation department & we shell give you our best possible deal Sincerely yours Guy Goldman (GM) More 

1 review
4 of 5 stars Reviewed February 3, 2015

I was in the hotel with my group ,the hotel is very beautful and the rooms was clean and the bathrooms and the corridor also clean 'the breakfast was good ,the problem was in the dinning room the waiters shout and not functioning to respond to guest requests,and talking shouting behind the guests .the location is good .

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JerusalemGardens, General Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest Thank you for all the kind words If you ever come again to Israel it will be our pleasure to host you in our hotel Please feel free to contact our reservation department & we shell give you our best possible deal Sincerely yours Guy Goldman (GM) More 

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 3, 2015 via mobile

This was our first hotel in Israel . Because we arrived late at night and checked in late the front counter reception was very poor . They had a couple of security guys outside when we arrived there and their were 5 of us and some need help just to get up steps . Front reception was very professional .... More 

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Beit Shemesh, Israel
1 review
5 of 5 stars Reviewed February 3, 2015

A high level of animal welfare rothiot people who work there, the staff room and more than enough food, great value and a great place! The hotel rooms are large, totally drunk. In Jerusalem, it feels like the way to pamper, care for the little things and always generous and going towards the guest. The staff is attentive and courteous... More 

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JerusalemGardens, General Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest Thank you for all the kind words If you ever in need for a hotel in Jerusalem it will be our pleasure to host you in our hotel Please feel free to contact our reservation department & we shell give you our best possible deal Sincerely yours Guy Goldman (GM) More 

Teaneck, New Jersey
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 28, 2015

Rooms are comfortable, facilities seem to be well maintained and clean. Very reasonably priced especially if you can get a promotion which includes breakfast and internet it becomes even more attractive. Breakfasts are plentiful and tasty. The hotel seems to cater to large youth groups and other tourist groups so it can sometimes become a little noisy. Overall a great... More 

Was this review helpful? Yes
JerusalemGardens, General Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Sam Thank you for all the kind words If you ever come again to Israel it will be our pleasure to host you in our hotel Please feel free to contact our reservation department & we shell give you our best possible deal Sincerely yours Guy Goldman (GM) More 

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