We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jerusalem Gardens Hotel & Spa

4.0 of 5 4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel
Hotel website
Click for phone number
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Jerusalem Gardens Hotel & Spa
Professional photos View all
Browse nearby
Jerusalem Gardens Hotel & Spa
Jerusalem Gardens Hotel & Spa
Jerusalem Gardens Hotel & Spa
Write a Review

227 reviews from our community

Traveler rating
    79
    69
    37
    25
    17
See reviews for
70
57
15
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (69)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (46)
All months
Scotland, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

S tayed for eight days at Jerusalem Gardens Hotel & Spa the location was very good hotel was very clean. Staff were amazing freindly always there if you. needed anything. Would go back and stay there. Taxi driver awwsome made our trip seen alot xx Thanks to all the staff at hotel for a lovely stay God Bless.

Was this review helpful? Yes
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to write a review of our hotel. I am very pleased to see that you enjoyed you stay with us and look forward to hosting you again upon your return to Jerusalem. Best Regards, Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Turkish Mediterranean Coast, Turkey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night in triple room with my family, the room was more spacious than we expected, It was weird that there was no fridge in our room, even though it was mentioned every room is equipped with mini bar, anyhow we were pleased of our stay..

Was this review helpful? Yes 2
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I am glad to see that you enjoyed your stay with us. We do provide a mini-bar refrigerator in each room and also find it strange that it was missing from your room. I apologize if that caused any inconvenience. Joseph Hadad guest_relations@jerugardens.com More

Beersheba, Israel
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed one night with a friend for B&B. 500 nis (150$) for 2. Bad and unplesant on the phone.Service at the reseption and the dining room was great but at the pool was disgusting. The internal pool is dark and seems dirty. The hallways r dark and unplesant too. would stay if the price is low enough to be worth... More

Was this review helpful? Yes
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of or hotel. I am sorry to see that you did not enjoy your stay with us. We do make every effort to provide our guests with clean and comfortable accommodations, tasty food, and enjoyable amenities. We certainly take your points very seriously and will make every effort... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arriving via the shared taxi from the airport we had no idea what to expect and so were very pleasantly surprised to find an immaculately clean foyer and a building that could have been a hotel anywhere in the world. The staff were very pleasant and two in particular the man behind the coffee bar and the woman on the... More

Was this review helpful? Yes 2
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. I am very glad to see that you enjoyed your stay with us. Thank you for choosing to stay with us while in Jerusalem, I hope to see you again on your next visit. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Huskvarna, Sweden
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 15, 2014

An ok hotel for guests who doesn´t expect the extra but still what a clean and proper stay in Jerusalem.We had a nice terrace and a fine viev over Jerusalem . The restaurant is not the best in Jerusalem even if the buffe´in the morning was ok .

Was this review helpful? Yes 2
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. We are most interested in hearing guests in regards to what more we can do to upgrade the offerings at our hotel. Thank you, Joseph Hadad Guest Relations guest_relations@jerugardens.com More

New York City
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 4, 2014

This hotel advertizes like crazy all over in Israel. Needless to say, the photos are enticing. We went there. We were not impressed. The hotel is to the side of a highway. Other than the String Bridge off in the distance, there is nothing to see. The entrance to the hotel shares a driveway with another hotel. The lobby is... More

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for posting a review of our hotel. Our hotel is in fact located at the entrance to the city of Jerusalem and not in the center of town, we do not claim otherwise in any advertisement. Our location allows us to offer our guests a value proposition they simply cannot get in the center of town.... More

manchester
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2014 via mobile

Stayed for 2 nights, very competitive priced, service good, rooms clean some small issues ie flashing light bulbs need changing, empty tissue box in the room but overall would come back Location is very good and central although you hear lots and lots of traffic from very early in the morning

Was this review helpful? Yes
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We appreciate you choosing our hotel for your stay in Jerusalem and hope to see you again in the future. Thank you, Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 2, 2014

In every sense Jerusalem is the heart of Israel, and this hotel is a great place to start your exploration. A light train rail will take you close to all the important places. The hotel may be a little worn in the corridors but rooms are spacious and command wonderful views of the hustle and bustle of the business district.... More

Was this review helpful? Yes
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for writing a review of our hotel. I am very happy to see that your stay with us was enjoyable. We strive to provide excellent service and so I have taken note of the fact that our staff was not "especially helpful" so that we do what we must to make sure our guests to not... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2014

I had a great experience at the Jerusalem Gardens Hotel & Spa. I stayed there for 4 nights, and greatly enjoyed almost everything! A few times it took a while to hear from the customer service desk (needed more towels/toilet paper, sheets not changed), but eventually this was worked out. The hotel's amenities (workout room, indoor and outdoor pools, deck... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to write a review of our hotel. I am very glad to see that you were able to enjoy your time with us despite the conflict. I hope that you return to visit us again in the future. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 28, 2014

The hotel was clean and convenient - especially the breakfast and dinner buffet. It saved us the trouble of finding someplace to eat every day. The hotel seemed to cater to groups (e.g., "Birthright" groups of teens) but was generally sedate - no rowdy behaviour. It was in a "cluster" of chain hotels - no real atmosphere in the immediate... More

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. It is very gratifying to see that guests have a good experience during their stay with us. Thank you for allowing us to host you during your stay in Jerusalem. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Jerusalem Gardens Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jerusalem Gardens Hotel & Spa

Address: 4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > Givat Ram
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jerusalem Gardens Hotel & Spa 4*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Orbitz, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Jerusalem Gardens Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (49)
Viewed
Room/suite (5)
Viewed
View from room (10)
Viewed
Pool/beach area (16)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Family/play areas (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (6)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay