We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 87 Jerusalem hotels

Jerusalem Gardens Hotel & Spa

4.0 of 5 Hotel   |   4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel (Givat Ram)
Hotel website
Hotel amenities
Save Saved
You added Jerusalem Gardens Hotel & Spa to your Saves list
Jerusalem Gardens Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
64%
Ranked #42 of 87 hotels in Jerusalem
A recent review
4 of 5 stars reviewed 5 days ago
jaybirds Redmond, Washington
  • Overview
  • Reviews (201)
  • Photos (63)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (37)
  • Location
  • More
Write a Review

201 people have reviewed this hotel

Traveler rating
    72
    56
    34
    22
    17
See reviews for
59
56
14
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Redmond, Washington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here in October, 2013 for 3 nights and thoroughly enjoyed it. Our room had a nice view of Jerusalem and was relatively large. The outdoor swimming pool was closed for the winter but the indoor pool and exercise room were open along with the hot tubs. The downstairs gift shop had a lot of necessities... More

Was this review helpful? Yes
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. It is very encouraging to see that our guests enjoy their time with us. Thank you, Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Ashdod
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The sheets are little bit stained. The food is good but not amazing. The stuff is friendly most of the time. The pools looks great. Also pool for children. Don't eat in lobby they having trouble there. We asked for coffee took them 15 minutes!!( automatic machine). The elevetor allways full and stuck often. Not bad at all. Just pay... More

Was this review helpful? Yes
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I want to thank you for pointing out the issues that were not up to the service level we like to provide. Management aims to provide the best possible level of service. We certainly will pay more attention to those areas. Joseph Hadad Guest Relations... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly and obliging staff. Great breakfast and evening buffet. Convenient location, 5 minute walk to tram stop. Free wifi in lobby. A lot of groups stay here, can get a little busy at peak times in restaurant but staff generally manage it well.

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I am very glad to see that you enjoyed your stay with us. Thank you very much for choosing Jerusalem Gardens for your stay in Jerusalem. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Athens, Greece
Contributor
16 reviews 16 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In May this year we decided to go once more to Jerusalem , we booked whith Alitalia & through a Travel Agent a double room at the “” Knesset Towers Hotel “” in Jerusalem . We arrived at Tel Aviv Airport around 03.30 in the morning , took one taxi-Mini-buses that brought us to the Hotel , the travelling time... More

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write such a complete review of our hotel. I am glad that you enjoyed your stay with us. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best part of this hotel was the food...everything else was on par. I was here on a birthright trip with 50 other people, I stayed in a 3 bed room with 2 roommates. The rooms were very quiet and I had no problem sleeping, they have a nice wall mounted 30" LCD television in front of the bed. The... More

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. I am glad to see that you enjoyed your stay with us. We do put a lot of effort into providing our guests with good service and excellent food. I would like to point out the while the hotel is not situated in... More

New York City, New York
Top Contributor
131 reviews 131 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 11, 2014

Good location. Basic hotel. Rooms clean but hallways need work. The half board is worth it since the good is quite good. Nice pool and a good respite during a business trip. The staff is very helpful but they should work on getting free wifi. I was there during the air raids in July 2014 and the staff made us... More

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I am glad you enjoyed your stay with us. At the same time I have taken not of the few bothersome issues and am happy to let you know that we are addressing them. We have begun providing free WiFi in the lobby, and will... More

Nottingham
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

This Hotel was Excellent and worth every penny, there was five of us stayed there on 11/5/14 - 25/5/14 and the staff were fantastic and very professional in everything they did to make our stay very comfortable. The Hotel was immaculate in cleanliness and our rooms were serviced every day with fresh bedding and towels and our tea and coffee... More

Was this review helpful? Yes
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am very happy to see that you thoroughly enjoyed your stay with us. We make every effort to assure our guest the very best service. I will pass on your thanks to the staff. We all look forward to greeting you on your next trip to Jerusalem.... More

Vellinge, Sweden
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 25, 2014

We traveled to Israel to attend a wedding and the hotel's very close to the tram and very friendly and gives great service. The room is average OK with comfy beds. Pool was very cold water and kids were not allowed to jump to the water which was a disappointment. Super great breakfast!

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. First I'd like to congratulate the happy couple. Secondly I would like to thank you for choosing our hotel for your stay here in Jerusalem. I am sorry that the kids were disappointed that they were not allowed to jump into the pool, but I... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

Great quality hotel with a reasonable price! It's a 5-7 minute walk from the central bus station where you can go anywhere! The central bus station has lots of shops and places to buy food. There is a small convenience store across the street of the hotel for drinks and snacks. Other than that there weren't any shops or restaurants... More

Was this review helpful? Yes 4
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review of our hotel. The guest experience is very important to us and so I am glad to see that you enjoyed your stay with us. I look forward to greeting you on your next visit to Jerusalem. Thanks again, Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Auckland, New Zealand
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 19, 2014

Stayed here for 4 Nights, room very comfortable, clean and overall a nice stay in a lovely city. Staff very Friendly. - Location Great - The Trams are very close by - less than a 5 min walk..Breakfast very good Value and the Bar was great for relaxing after a long day tour . . A Big Thanks to the... More

Was this review helpful? Yes 4
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. It is gratifying to hear that our guests enjoy their stay with us. We do take our guests comments very seriously and so we have began providing free internet access in the lobby. I look forward to greeting you on your next visit to Jerusalem.... More

Owners: What's your side of the story?
If you own or manage Jerusalem Gardens Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Jerusalem Gardens Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jerusalem Gardens Hotel & Spa

Address: 4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > Givat Ram
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jerusalem Gardens Hotel & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Travelocity, Orbitz, Tingo, BookingOdigeoWL, TripOnline SA, Hotels.com and Venere so you can book your Jerusalem Gardens Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (49)
Viewed
Room/suite (5)
Viewed
View from room (10)
Viewed
Pool/beach area (16)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Family/play areas (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (6)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Jerusalem with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style
#13 Spa Hotel in Jerusalem #24 Luxury Hotel in Jerusalem
Hotel Class
Number of rooms
180

Questions & Answers

Questions? Get answers from Jerusalem Gardens Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer