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All 87 Jerusalem hotels

Jerusalem Gardens Hotel & Spa

4.0 of 5 Hotel   |   4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel (Givat Ram)
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Jerusalem Gardens Hotel & Spa
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62%
Ranked #50 of 87 hotels in Jerusalem
A recent review
5 of 5 stars reviewed 3 weeks ago
Markos T Fairfax, Virginia
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259 people have reviewed this hotel

Traveler rating
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    28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Fairfax, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was with my wife a 5 years old boy we stay 8 days The hotel is right across from the metro station which is nice. All major tourist attractions are within 3 miles. We walked to all with no issues. Room is small but cozy. The highlight is the staff. Every one of them were very friendly and helpful.

Was this review helpful? Yes 3
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to write a review of our hotel. I am very glad to see that you enjoyed your stay with us. We love to see that our guests enjoy their time with us. I look forward to welcoming you on your next stay in Jerusalem. Thank you, Joseph Hadad Guest Relations... More

Jerusalem, Israel
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Greetings,     i am hosted at multiple times each month , I want to express my appreciation heartfelt enormous :     1 ) to Sharon , Ronit , Barhoum and Ahmed management.     2 ) to Mohammed, Alaa , on and Rami reception ,     3 ) to ALI, Soheil and Naser from the dining room ,     4 ) to Aura Shai orders .... More

Was this review helpful? Yes 2
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. Your enthusiastic review is extremely encouraging. Our staff puts forth great effort in proving our guests with great service and it is wonderful to see that it translates to a good guest experience. Thank you, Joseph Hadad Guest Realtions guest_relations@jerugardens.com More

Springfield, Virginia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great size hotel rooms which were very clean, terrific free breakfast , and super helpful front desk staff (Ali &Muhammed) made for a good stay. The lobby is lively and very spacious. Lots of tour groups stay at the hotel. Within a 15 to 20 minute walk to the Central Bus station, but not in close proximity to many restaurants,... More

Was this review helpful? Yes 3
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I am happy to see that you were satisfied with your stay here. If you find yourself visiting Jerusalem again in the future, I will glad to see you stay with us again. Thank you. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Tel Aviv, Israel
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We want to let all people know about this wonderful hotel and recommend The service from all staff is very professional and pleasent. The food is excellent and there is so much to choose from. Our room was clean and large facing the pool. The location is great as it is at the entrance of the City and two minutes... More

Was this review helpful? Yes 4
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. As you probably realize the guest experience is very important to us and so I am very happy to see that you enjoyed your stay with us. I look forward to greeting you on your next visit to our hotel. Joseph Hadad Guest... More

Paris, France
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Is there a pilot in the plane ? This can be the question you can ask yourself : is there a boss in this hotel ? who cares ? Personal not managed , so very 'cool' , and by consequence Hotel very dirty A pity as this hotel has a real potential Hopefully large rooms and a Spa

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, I am sorry to see that your stay at our hotel was not satisfactory to you. I must say that yours was not the experience that the vast majority of our guests have. We very much value every guest that stays with us and do everything possible to provide our guests with a positive experience. I invite you... More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2014

a high rise hotel close to the jerusalem central bus station, service was generally shoddy, rooms were noisy, and except for nicely made mad beds, every time the housekeeping staff cleaned the room, it seemed a little dirtier than before they came. breakfasts were huge but unappetizing and not appealing-- good if you want to lose a little weight. the... More

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, I am very sorry to see that your stay with us was not enjoyable. The guest experience is of utmost importance to us and we work to provide every one of our guests a positive and enjoyable stay at our hotel. Our management staff is looking into the issues you brought up. We hope you consider us again... More

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2014

I definitely recommend, unless you want a 5-star hotel. Jerusalem Gardens is a little outside the center of the city, but very close to the light train which takes you into the City. It has a nice lobby, staff was very helpful, the place was clean. Breakfast was very nice, with lots of choices - fishes, salad, omelet, coffees, teas,... More

Was this review helpful? Yes 2
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. Its always nice to see that our guests enjoy their stay with us. I am looking forward to welcoming you on your next visit. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Kfar Tavor, Israel
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

Large room, comfotable bed. Great location .There's lots to do in the surrounding area. Free and clean spa. The staff was so welcoming and helpful. The best hotel I've stayed in Jerusalem and for a great price We will be back.

Was this review helpful? Yes 3
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. Its always nice to see that our guests enjoy their stay with us. I am looking forward to welcoming you on your next visit. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Reston, Virginia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2014

We stayed at this hotel for six days last week. While it is not located in the center of town, it is quite conveniently located within a few minutes walk from the light rail. W used the light rail to get to most of our destinations in town from the old city to various dining locales. The Israel Museum is... More

Was this review helpful? Yes 3
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. It gives me great pleasure to see that you so thoroughly enjoyed your stay with us. We see our hotel as an oasis in the middle of the great city that is Jerusalem and it seems that we were able to translate that... More

Cherry Hill, New Jersey
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 2, 2014

The hotel recently underwent a face lift, but not necessarily rejuvenation! Pros: location at the entrance of the city, easy access, the light train stops close-by to take you into town, walking distance to the Israel Museum, MachanehYehudah and other fun stuff, some rooms have a wonderful unobstructed view onto the Calatrava bridge! Free parking, free, although very slow Internet,... More

Was this review helpful? Yes 3
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. Your comments are very important to us and we take them very seriously as we are constantly trying to improve the guest experience. The recent renovation of the hotel was a first step in a general improvement plan we have undertaken. The hotel... More

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Additional Information about Jerusalem Gardens Hotel & Spa

Address: 4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > Givat Ram
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #50 of 87 hotels in Jerusalem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Jerusalem Gardens Hotel & Spa 4*
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