We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jerusalem Gardens Hotel & Spa

Hotel website
4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel
Offers & Announcements
Enjoy your time in Jerusa
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Jerusalem Gardens Hotel & Spa
Professional photos View all
Browse nearby
Jerusalem Gardens Hotel & Spa
Write a Review

297 reviews from our community

Traveler rating
    103
    88
    55
    29
    21
See reviews for
86
70
20
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (297)
  • Mar-May only
    (88)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (77)
  • Dec-Feb only
    (75)
All months
Victoria, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

When we arrived for the first time to this Hotel with The Cosmos Group Tour every one have our room but I find my room very dirt and look to me was need very good inspections before any one go to take this room! to using and sleep there. Also the House kipping and Security employed are same aggressive if... More 

Was this review helpful? Yes
JerusalemGardens, General Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Elvira, According to facts you mention in your review suggests you were at different hotel then the Jerusalem Gardens Hotel. We don't host Cosmos groups & my name as the General Manager is not the name of the General Manager you wrote in your review. I will appreciate it if you could regard my comment & remove\change your review... More 

somewhere in the Mediterranean
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided at the last minute to go to Jerusalem for the weekend and found a good deal online for this hotel which included Friday night dinner. We arrived at about 11.30 on Friday morning and managed to get the last space in the fairly small covered car park belonging to the hotel. We were prepared to leave our luggage... More 

Was this review helpful? Yes
Jerusalem, Israel
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at many hotels in jerusalem and i was very pleasantly surprised as was my entire family by the absolute spotlessness of the rooms. even the grout in the bathrooms was white. looking for a lost favorite toy we checked under the bed and behind the minibar - clean. We were there with our children and grandchildren -... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
87 reviews 87 reviews
14 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a decent hotel with a very good price, nice staff. The level of service in general is OK but the atmosphere seems frozen in the 80's, and I would define it as a "budget luxury hotel". All needs improvement but it is fine. More a good three star hotel than a 5 star hotel - as its price!

Review collected in partnership with this hotel

Was this review helpful? Yes
Austin, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Great food and amenities! I stayed with a birthright group and was very impressed. The only inconvenience was how the pool area was only open to men for several nights during out stay. I understand that the religious reasons, but this was not fair to the women in my group. I was also not a fan of having to pay... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Buenos Aires, Argentina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

everything was fine, average hotel, nothing extraordinary really. The downside is that there is free wi-fi only in the lobby, and for an hour. To have wi fi in the rest of the hotel you need to pay...

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Scarsdale, New York
1 review
1 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel excited to be in Jerusalem; however, there was no bell hop, and no ramp to bring our heavy suitcases up into the hotel. My father has two torn menisci's and had to carry the heavy suitcases up a steep flight of stairs to enter the lobby, as me, my sister, and my dad's girlfriend were... More 

Was this review helpful? Yes
Orlando, Florida
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel is old, very small rooms, NO air conditioning in guest rooms, painted very dark colors in hallways, and very small elevators. This place needs to be renovated ASAP. I cannot believe people even stay there, but we were part of a tour group and had no choice. Our Travel Agent in the US had booked us there for... More 

Was this review helpful? Yes
JerusalemGardens, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Linda Thank you for taking the time to share your experience at Jerusalem Gardens Hotel. Please accept our apologies that we were unable to provide you with the wonderful experience as you expected. Some remarks you mentioned will help us improve our self. Some are part of the hotel, such as the elevator size, but that as you know,... More 

Jerusalem, Israel
1 review
5 of 5 stars Reviewed March 18, 2015

We were a group of 150 people, we stayed at the hotel and we were all very happy with the hotel, service and the overall atmosphere. The location was perfect for us as we were able to walk to the start line of the Jerusalem Marathon (reason of our trip).

Was this review helpful? Yes
Chicago, Illinois
2 reviews
4 of 5 stars Reviewed February 26, 2015

Recently stayed at this hotel and was pleasantly surprised at how good it was. Beds were great, pillows great for bad necks like mine; room clean and personnel pleasant and helpful. Location a little out of the usual, but not inordinately so. Fold out bed was a real bed and showers were clean and good. While they have free parking... More 

Was this review helpful? Yes
JerusalemGardens, General Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Harold Thank you very much for the kind words, I am very happy we could give you the guest experience you hoped for It will be our pleasure to host you again in the future at our hotel. You can feel free to contact our reservation team & we shell give you the best possible price & upgrade room... More 

Questions? Get answers from hotel staff and past guests. Ask a question

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
Room/suite (7)
Viewed
View from room (13)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (1)
Viewed
Pool/beach area (16)
Viewed
Dining (3)
Viewed
Family/play areas (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
View from room (3)
Viewed
Hotel & grounds (6)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question