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All 87 Jerusalem hotels

Jerusalem Gardens Hotel & Spa

4.0 of 5 Hotel   |   4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel (Givat Ram)
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Jerusalem Gardens Hotel & Spa
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Ranked #44 of 87 hotels in Jerusalem
A recent review
4 of 5 stars reviewed yesterday
trisha109 Perth, Australia
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  • Reviews (210)
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210 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

In every sense Jerusalem is the heart of Israel, and this hotel is a great place to start your exploration. A light train rail will take you close to all the important places. The hotel may be a little worn in the corridors but rooms are spacious and command wonderful views of the hustle and bustle of the business district.... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I had a great experience at the Jerusalem Gardens Hotel & Spa. I stayed there for 4 nights, and greatly enjoyed almost everything! A few times it took a while to hear from the customer service desk (needed more towels/toilet paper, sheets not changed), but eventually this was worked out. The hotel's amenities (workout room, indoor and outdoor pools, deck... More

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Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was clean and convenient - especially the breakfast and dinner buffet. It saved us the trouble of finding someplace to eat every day. The hotel seemed to cater to groups (e.g., "Birthright" groups of teens) but was generally sedate - no rowdy behaviour. It was in a "cluster" of chain hotels - no real atmosphere in the immediate... More

Was this review helpful? Yes 1
Dublin
Contributor
16 reviews 16 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel provided super meals throughout my stay. Excellent choices. Rooms were clean and comfortable. Only dissatisfaction with room phone for incoming calls. After complaining, the issue wasn't rectified and I arranged to take calls from home in the lobby. Perhaps a one-off problem.

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Top Contributor
57 reviews 57 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed the weekend with 3 kids. The hotel is old, the pool has salty water in it! The kids didn't want to go in which messed up our plans. They were bored. The rooms were cleaned but no clean towels in the bathrooms. Food is average.

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Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I am very sorry to see that you were disappointed with your stay with us. I'd like to point out that our pool is kept at all times in compliance with water treatment guidelines set forth by the Department of Health. Our hotel staff provides... More

Tel Aviv, Israel
Top Contributor
85 reviews 85 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Those kind of places that do not leave a great mark but not too bad anyway - depends on the value of your deal! the biffet was awesome, the staff was great but I was not impressed of the rooms as much. View from some points was great. We stayed for 2 nights and we got a great deal, our... More

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I am very glad to see that you enjoyed our service as well as our dining offerings. At the same time I want to point out that our rooms are fully equipped with flat panel televisions, very comfortable 13 inch mattresses and other amenities for... More

Redmond, Washington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here in October, 2013 for 3 nights and thoroughly enjoyed it. Our room had a nice view of Jerusalem and was relatively large. The outdoor swimming pool was closed for the winter but the indoor pool and exercise room were open along with the hot tubs. The downstairs gift shop had a lot of necessities... More

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Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. It is very encouraging to see that our guests enjoy their time with us. Thank you, Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Ashdod
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The sheets are little bit stained. The food is good but not amazing. The stuff is friendly most of the time. The pools looks great. Also pool for children. Don't eat in lobby they having trouble there. We asked for coffee took them 15 minutes!!( automatic machine). The elevetor allways full and stuck often. Not bad at all. Just pay... More

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Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I want to thank you for pointing out the issues that were not up to the service level we like to provide. Management aims to provide the best possible level of service. We certainly will pay more attention to those areas. Joseph Hadad Guest Relations... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very friendly and obliging staff. Great breakfast and evening buffet. Convenient location, 5 minute walk to tram stop. Free wifi in lobby. A lot of groups stay here, can get a little busy at peak times in restaurant but staff generally manage it well.

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I am very glad to see that you enjoyed your stay with us. Thank you very much for choosing Jerusalem Gardens for your stay in Jerusalem. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

Athens, Greece
Contributor
16 reviews 16 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 29, 2014

In May this year we decided to go once more to Jerusalem , we booked whith Alitalia & through a Travel Agent a double room at the “” Knesset Towers Hotel “” in Jerusalem . We arrived at Tel Aviv Airport around 03.30 in the morning , took one taxi-Mini-buses that brought us to the Hotel , the travelling time... More

Was this review helpful? Yes 1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write such a complete review of our hotel. I am glad that you enjoyed your stay with us. Joseph Hadad Guest Relations guest_relations@jerugardens.com More

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Additional Information about Jerusalem Gardens Hotel & Spa

Address: 4 Zeev Vilnai St, Kiryat Moshe, Jerusalem 96100, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > Givat Ram
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jerusalem Gardens Hotel & Spa 4*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style
#13 Spa Hotel in Jerusalem #27 Luxury Hotel in Jerusalem
Hotel Class
Number of rooms
180

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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