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Prima Palace Hotel

Certificate of Excellence
2 Pines Street, Jerusalem 91280, Israel
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Prima Palace Hotel
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161 Reviews from our TripAdvisor Community

Traveler rating
    90
    42
    14
    11
    4
See reviews for
37
37
20
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
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  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (39)
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    (45)
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    (27)
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    (50)
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There are newer reviews for Prima Palace Hotel
See the most recent reviews
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 9, 2013

It was not bearable..... It was so dirty I will never go there again The Service was very poor The Location is very good (@ least for me) Food is very good, Nice Chef I Wouls only consider going there again for Shabbos (Saterday) The Internet Connection there is crazy slow The Staff is very nasty.... There Was a big... More 

Was this review helpful? Yes 5
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to review our hotel. As your comments will help us improve our service for future guests. your last stay was a year ago and since then we hope we improved. We hope you would give us a second chance to impress you on your next visit to Jerusalem. All the best Prima Palace. More 

Haifa, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 4, 2013

if you want a base to go and visit jerusalem, this one, is the best. the light train is a 2 minutes walk, and the buses are around the door. the roons are good, and so is the breakfest. they have a frige if you'll need it (in the room). no swimming pool or spa, over all, a great hotel.

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post your kind words. We are so happy you were able to enjoy our hotel and your trip to Jerusalem. We hope you will return and stay with us again. Thank you Prima Palace. More 

Brooklyn, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 3, 2013

Right at Davidka Square Train Station, a short walk to Mahane Yehuda shuk or Geula you can't find a better location! Rooms pretty nice, not too spacious. Breakfast is delicious with generous servings. Shabbat with our without meals was too pricey but you can't question their Kashrus. We met plenty of frequent guests who raved about it and said that... More 

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for warm review. One of the nicestthings for a hotel to hear is that guests enjoy their stay with us. We hope you will returning to stay with us in Jerusalem soon. Prima Palace Jerusalem. More 

1 review
5 of 5 stars Reviewed October 1, 2013

I stayed in this beautiful hotel only two nights and I'll keep a lovely memories of that place forever. As well as the great location, the welcome of the staff makes this hotel stand out. They are pleasant, friendly and helpfull. The building itself located on a quiet street, close to many restorants and shops. My two nights there were... More 

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for your warm words about our hotel. Hope to see you again soon among our guests. Prima Palace Hotel Jerusalem. More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed August 25, 2013

I stayed here on shabbat and had an amazing experience since the people there are so nice and the rooms are very nice and clean, the food was also really good and delicious, it's close to all you need in Jerusalem, you won't regret your stay..

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post your kind words. Hope to see you again in Jerusalem among our guests. Shana Tova Prima Palace More 

1 review
5 of 5 stars Reviewed August 25, 2013

I had a wonderful stay @ this hotel. Very nice people. Would recommend to anyone, service was excellent and food was great. The rooms are not big but very clean and beds are very comfortable, walking distance to old city and to Mia Shaorim.

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for posting your kind words about our hotel. We hope you will returning to stay with us in Jerusalem soon. Shana Tova Prima Palace. More 

US
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

Enjoyed our stay for Shabbat. Rooms are very nice. Beds are comfortable. Breakfast is outstanding! Please convey my compliments. Was able to park quite easily. A little expensive, but a very nice stay.

Was this review helpful? Yes 1
MWjerusalem, Manager at Prima Palace Hotel, responded to this review

Thank you for your warm review. We hope to see you again in our hotel in the near future. More 

Rehovot
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 25, 2013

This is a Glatt Kosher Hotel. But to my delight and surprise, (as I am not a religious person) the experience of being surrounded by a completely different and very interesting group of hotel guests gave me an opportunity to have an experience that would be hard to find anywhere else. ( even in Jerusalem ) The staff were always... More 

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you. I like your review because our hotel is really a unique one. Thank you for posting this detailed review. Hope to see you again among our guests soon on your next visit to Jerusalem. Prima Palace Hotel Jerusalem More 

1 review
5 of 5 stars Reviewed July 19, 2013

My wife and myself spent a weekend at the holy Jerusalem.friday morning breakfast was very good and tasty.The Shabbat meals were delicious. The check in was smooth and the clerk was helpful.The parking was full and we had to look for a parking outside . We had a very special weekend.

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post your kind words. We are happy that you able to enjoy our hotel. We hope you will return and stay with us soon. Thank You Prima Palace More 

Hod HaSharon, HaMerkaz, Israel
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2013

We came to Prima Palace for a vacation. The Hotel was so wonderful, the service, the food, the room - every thing was just perfect! we enjoyed walking to Machne Yehuda market, which is an authentic jerusalem site, we came to the hotel and went to tour jerusalem with the electric train, and even though we're Israelies - it felt... More 

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time and post a review. One of the nicest things for a hotel manager to hear is that guests enjoy their stay. We hope you will be returning to stay with us at the Prima Palace in Jerusalem soon. Thank you again. More 

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