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All 90 Jerusalem hotels

Prima Palace Hotel

4.0 of 5 Hotel   |   2 Pines Street, Jerusalem 91280, Israel
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Prima Palace Hotel
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Ranked #13 of 90 Hotels in Jerusalem
A recent review
5 of 5 stars Reviewed October 1, 2014
Ahmad M
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139 reviews from our community

Traveler rating
    76
    37
    12
    10
    4
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32
32
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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There are newer reviews for Prima Palace Hotel
See the most recent reviews
1 review
5 of 5 stars Reviewed October 1, 2014

We celebrated Rosh Hasana 3 days at the hotel. Rooms were very clean Staff was very helpful try to do their best and the food were above our expectations. The deserts were amazing . The location was very good at the center .thank you and happy new year.

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your kind words. We are so happy you were able to enjoy our hotel and the Hag. Happy New Year Motty Nahmias General Manager More 

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

We arrived quite late at night and the staff were welcoming. Our room was clean and comfortable, bathroom a bit small but clean. Usual soaps and shampoos available as well as a fridge in the bedroom which was much appreciated. We found all the staff polite and helpful and the food was good. Only problem we had was the screws... More 

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post a nice review about our hotel. It is nice to hear good things about our hotel. We fixed the door handle. Thank you. we hope to see you again among our guests soon in Jerusalem. Wishing you and your family a Happy New Year. More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 2, 2014

Mediocre hotel, good breakfast but small rooms. What was really disturbing is that they didn't have aircondition at all - even though it was over 70 degrees during the day, with the explanation that 'it is not yet the season, so the system is not yet turned on.

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post a review about our hotel. The hotel has air-condition at all the rooms. There are two days during the year that we are switching the system. The weather in April was unexpected. We hope to see you again soon at our hotel. More 

Sao Paulo, SP
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Shabat wonderful,kame me who i need all the time, motty nahniasSand all the assistents and the masguiachas,the maitre,reception was fantastic,who was made the bed room was fantastic and clean,i stay 2 times and blie neder return many many times to prima palace in jerusalem,because the situation,the food 100% kasher la mehadrin,the service is the best, toda raba

Was this review helpful? Yes
Monique W, Manager at Prima Palace Hotel, responded to this review

Thank you very much for this wonderful review . We are glad you enjoyed your stay,our service and hotel facilities and overall concept of the hotel. We hope you will be returning to stay with us in Jerusalem soon. Shana Tova U Mevurechet ! Monique More 

Toronto, Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

We went there to spend the Seder Pessach with our son who's Yeshiva is 20 minutes walk from the hotel. The location is great , 200m from the city light train, off Jaffa street which is one on the main streets in Jerusalem. about 20 min walk from the old city. Right by Mea Sharim neighborhood. Kosher food was delicious... More 

Was this review helpful? Yes
Monique W, Front Office Manager at Prima Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your kind words. We are happy you were able to enjoy our hotel and visit your son as well. During holidays prices are differnt. . Better try to come before or after the holidays. We hope to see you soon again with us. Thank you again and Shana Tova. Monique. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

My husband and I stayed here for one night and were thrilled! We wanted to stay for longer, but it was a last minute decision, and all rooms were booked for the following night. We went with a toddler & baby and stayed in the deluxe room. It was still spacious and we had enough room to walk around and... More 

Was this review helpful? Yes 1
Motty N, General Manager at Prima Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to post such a detailed and wonderful review. We are glad that you and your husband enjoyed your stay with us at the Prima Palace and that you enjoyed your time in Jerusalem. Sorry you could not stay longer, hopefully we will see you back with us in Jerusalem soon. Thank you... More 

2 reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed August 11, 2014

We just had our son's Bar Mitzvah here.Easy for all our guests to get to, at Davidkah Square. (3 stops off the light rail by Tachanah Merkazit.) Service and staff were a amaizng. Food was great, good variety. Fasil was head of the dining hall, made sure we had everything we needed!! Half our party was very religious and the... More 

Was this review helpful? Yes 1
Monique W, Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post such a pleasant review. It is always nice to hear such nice and warm full compliments about our hotel and service. We'll be glad to make future "Smahot" to your family and relatives,and Mazal Tov to the Bar Mitzva Boy. Monique More 

Giv'atayim, Israel
1 review
5 of 5 stars Reviewed July 16, 2014

The hotel was what we were looking for - good location in the center of the city by the market, clean & cozy room, tasty food and above all a very good service by all staff members. We would be happy to visit again on our next visit to Jerusalem.

Was this review helpful? Yes
YafitChn, Public Relations Manager at Prima Palace Hotel, responded to this review

Dear Guests, Thank you kindly for posting your thoughts on Our hotel. We appreciate the time you took to do so. We are also very happy to read such a wonderful review! What could be better to hear than " this is exactly what we were looking for"- I am definitely forwarding this to the staff- Cant wait to see... More 

Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed June 22, 2014

Yesterday we spent the Sabbath at the Prima Palace Hotel in Jerusalem. The hotel has undergone an extensive renovation, and now welcomes you with a delightfully planned courtyard. It is situated by the famous Davidka Square and is near the Machane Yehuda Market, the picturesque Nahal'aot neighbourhood and the ultra religeous areas of the city. On Saturday it caters in... More 

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Mrs.Sue L, Thank you for your warm and detailed review. We are glad that you and the group enjoyed the stay, the meals, atmosphere and the staff devotion. We are always trying to meet our guests' needs and requests. The hotel has various sizes of rooms. We provide the appropriate rooms mostly according to the given reservation. We hope to... More 

Karmiel
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 21, 2014

The hotel is modern and has recently been remodeled. Room 301 was large with a sitting area and two separate bathrooms and a full size fridge. The kosher food and service was very good. Make sure you visit the Yehuda Market which is about 3 blocks away. Also get a guide to visit the residential sections and the Russian compound... More 

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Ms. Lieber, Thank you very much for your detailed review. We are always trying our best to meet our guests needs and requests. Room 301 is our suite and has two bathrooms and seating area. We are glad that you enjoyed your stay. We are looking forward to have you again among our guests on your next visit to Jerusalem.... More 

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Additional Information about Prima Palace Hotel

Address: 2 Pines Street, Jerusalem 91280, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Prima Palace Hotel 4*
Number of rooms: 76
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Also Known As:
Prima Palace Jerusalem
Hotel Style:
#11 Luxury Hotel in Jerusalem

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