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All 87 Jerusalem hotels

Prima Palace Hotel

4.0 of 5 Hotel   |   2 Pines Street, Jerusalem 91280, Israel
Hotel amenities
Prima Palace Hotel

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Ranked #35 of 87 hotels in Jerusalem
A recent review
4 of 5 stars Reviewed December 16, 2013
chelonian Manchester, United Kingdom
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93 people have reviewed this hotel

Traveler rating
    41
    26
    14
    8
    4
See reviews for
21
25
13
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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There are newer reviews for Prima Palace Hotel
See the most recent reviews
Manchester, United Kingdom
Top Contributor
63 reviews 63 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 16, 2013

The hotel was clean and the rooms were of an adequate size for a city hotel and were very quiet, ideal when you're up early and out and about all day on a tour. The food was well cooked and tasty, the only problem would be if you were a vegetarian as there didn't seem to be any hot food... More

Was this review helpful? Yes 2
MWjerusalem, Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post such a nice review . We hope that the information will help our future guests . Thanks for your comments regarding the vegetarian food-we will forward your remarks to the chef to make our vegetarian guests stay perfect. Hope to see you on your next visit to Jerusalem . Monique Weizman More

Rome, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2013

I've spent a vacation in Jerusalem with my family three weeks ago and I suirisly have no complanes. The staff were really helpful and nice. Ahmad from the recrption was willing to help me in every hour of the day regarding anything in this city and more. Eyal from the security was always alert and I felt very safe when... More

Was this review helpful? Yes 1
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for posting yourkind words about our hotel. We are glad you found our hotel comfortable and that the staff was helpfull. We hope to see you again among our guests soon! More

Brooklyn, New York
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 9, 2013

It was not bearable..... It was so dirty I will never go there again The Service was very poor The Location is very good (@ least for me) Food is very good, Nice Chef I Wouls only consider going there again for Shabbos (Saterday) The Internet Connection there is crazy slow The Staff is very nasty.... There Was a big... More

Was this review helpful? Yes 5
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to review our hotel. As your comments will help us improve our service for future guests. your last stay was a year ago and since then we hope we improved. We hope you would give us a second chance to impress you on your next visit to Jerusalem. All the best Prima Palace. More

Haifa, Israel
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2013

if you want a base to go and visit jerusalem, this one, is the best. the light train is a 2 minutes walk, and the buses are around the door. the roons are good, and so is the breakfest. they have a frige if you'll need it (in the room). no swimming pool or spa, over all, a great hotel.

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post your kind words. We are so happy you were able to enjoy our hotel and your trip to Jerusalem. We hope you will return and stay with us again. Thank you Prima Palace. More

Brooklyn, New York
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 3, 2013

Right at Davidka Square Train Station, a short walk to Mahane Yehuda shuk or Geula you can't find a better location! Rooms pretty nice, not too spacious. Breakfast is delicious with generous servings. Shabbat with our without meals was too pricey but you can't question their Kashrus. We met plenty of frequent guests who raved about it and said that... More

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Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for warm review. One of the nicestthings for a hotel to hear is that guests enjoy their stay with us. We hope you will returning to stay with us in Jerusalem soon. Prima Palace Jerusalem. More

1 review
5 of 5 stars Reviewed October 1, 2013

I stayed in this beautiful hotel only two nights and I'll keep a lovely memories of that place forever. As well as the great location, the welcome of the staff makes this hotel stand out. They are pleasant, friendly and helpfull. The building itself located on a quiet street, close to many restorants and shops. My two nights there were... More

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Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for your warm words about our hotel. Hope to see you again soon among our guests. Prima Palace Hotel Jerusalem. More

Brooklyn, New York
1 review
5 of 5 stars Reviewed August 25, 2013

I stayed here on shabbat and had an amazing experience since the people there are so nice and the rooms are very nice and clean, the food was also really good and delicious, it's close to all you need in Jerusalem, you won't regret your stay..

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post your kind words. Hope to see you again in Jerusalem among our guests. Shana Tova Prima Palace More

1 review
5 of 5 stars Reviewed August 25, 2013

I had a wonderful stay @ this hotel. Very nice people. Would recommend to anyone, service was excellent and food was great. The rooms are not big but very clean and beds are very comfortable, walking distance to old city and to Mia Shaorim.

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for posting your kind words about our hotel. We hope you will returning to stay with us in Jerusalem soon. Shana Tova Prima Palace. More

US
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

Enjoyed our stay for Shabbat. Rooms are very nice. Beds are comfortable. Breakfast is outstanding! Please convey my compliments. Was able to park quite easily. A little expensive, but a very nice stay.

Was this review helpful? Yes 1
MWjerusalem, Manager at Prima Palace Hotel, responded to this review

Thank you for your warm review. We hope to see you again in our hotel in the near future. More

Rehovot
Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 25, 2013

This is a Glatt Kosher Hotel. But to my delight and surprise, (as I am not a religious person) the experience of being surrounded by a completely different and very interesting group of hotel guests gave me an opportunity to have an experience that would be hard to find anywhere else. ( even in Jerusalem ) The staff were always... More

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you. I like your review because our hotel is really a unique one. Thank you for posting this detailed review. Hope to see you again among our guests soon on your next visit to Jerusalem. Prima Palace Hotel Jerusalem More

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Additional Information about Prima Palace Hotel

Also Known As:
Prima Palace Jerusalem
Address: 2 Pines Street, Jerusalem 91280, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Restaurant Wheelchair access
Hotel Style:
#21 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Prima Palace Hotel 4*
Official Description (provided by the hotel):
The Prima Palace offers a unique blend of modern surroundings with traditional atmosphere, catering specifically to religious, observant visitors. It is within walking distance of the Kotel and the Old City. The hotel is glatt kosher. • 76 Rooms • In-room Netilat Yadaim sinks in most rooms • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel cable TV • Safe deposit box in room • Synagogue • Separate mens mikve • Banquet halls • Glatt Kosher - by Badatz Agudat Israel • Free wireless internet in public areas ... more   less 
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