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All 87 Jerusalem hotels

Prima Palace Hotel

4.0 of 5 Hotel   |   2 Pines Street, Jerusalem 91280, Israel
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Prima Palace Hotel
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Ranked #11 of 87 hotels in Jerusalem
A recent review
5 of 5 stars reviewed 3 days ago
Aharon J
  • Overview
  • Reviews (119)
  • Photos (16)
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  • Room tips (20)
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119 people have reviewed this hotel

Traveler rating
    64
    30
    12
    9
    4
See reviews for
27
28
17
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for one night and were thrilled! We wanted to stay for longer, but it was a last minute decision, and all rooms were booked for the following night. We went with a toddler & baby and stayed in the deluxe room. It was still spacious and we had enough room to walk around and... More

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to post such a detailed and wonderful review. We are glad that you and your husband enjoyed your stay with us at the Prima Palace and that you enjoyed your time in Jerusalem. Sorry you could not stay longer, hopefully we will see you back with us in Jerusalem soon. Thank you... More

2 reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

We just had our son's Bar Mitzvah here.Easy for all our guests to get to, at Davidkah Square. (3 stops off the light rail by Tachanah Merkazit.) Service and staff were a amaizng. Food was great, good variety. Fasil was head of the dining hall, made sure we had everything we needed!! Half our party was very religious and the... More

Was this review helpful? Yes
Monique W, Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post such a pleasant review. It is always nice to hear such nice and warm full compliments about our hotel and service. We'll be glad to make future "Smahot" to your family and relatives,and Mazal Tov to the Bar Mitzva Boy. Monique More

Giv'atayim, Israel
1 review
5 of 5 stars Reviewed July 16, 2014

The hotel was what we were looking for - good location in the center of the city by the market, clean & cozy room, tasty food and above all a very good service by all staff members. We would be happy to visit again on our next visit to Jerusalem.

Was this review helpful? Yes
YafitChn, Public Relations Manager at Prima Palace Hotel, responded to this review

Dear Guests, Thank you kindly for posting your thoughts on Our hotel. We appreciate the time you took to do so. We are also very happy to read such a wonderful review! What could be better to hear than " this is exactly what we were looking for"- I am definitely forwarding this to the staff- Cant wait to see... More

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 22, 2014

Yesterday we spent the Sabbath at the Prima Palace Hotel in Jerusalem. The hotel has undergone an extensive renovation, and now welcomes you with a delightfully planned courtyard. It is situated by the famous Davidka Square and is near the Machane Yehuda Market, the picturesque Nahal'aot neighbourhood and the ultra religeous areas of the city. On Saturday it caters in... More

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Mrs.Sue L, Thank you for your warm and detailed review. We are glad that you and the group enjoyed the stay, the meals, atmosphere and the staff devotion. We are always trying to meet our guests' needs and requests. The hotel has various sizes of rooms. We provide the appropriate rooms mostly according to the given reservation. We hope to... More

Karmiel
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 21, 2014

The hotel is modern and has recently been remodeled. Room 301 was large with a sitting area and two separate bathrooms and a full size fridge. The kosher food and service was very good. Make sure you visit the Yehuda Market which is about 3 blocks away. Also get a guide to visit the residential sections and the Russian compound... More

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Ms. Lieber, Thank you very much for your detailed review. We are always trying our best to meet our guests needs and requests. Room 301 is our suite and has two bathrooms and seating area. We are glad that you enjoyed your stay. We are looking forward to have you again among our guests on your next visit to Jerusalem.... More

1 review
5 of 5 stars Reviewed June 17, 2014

We were staying in this hotel for 5 days, we really enjoyed our stay, clean room, and EXCELLENT food, We must say we were very impressed from the Manager named "Feisal" he is a wonderful guy, he just made sure we are happy with our table in the dinning room and he is just a very very nice person, his... More

Was this review helpful? Yes
Monique W, Manager at Prima Palace Hotel, responded to this review

Dear Chattan & Cala, First of all Mazal Tov on your wedding. We wish you happiness and joy. We thank you for your review,we could not wish for a better one.Faisal is really a great treasure to us and we are happy you enjoyed the dining room atmosphere , the food and the location. We hope our hotel will be... More

Brooklyn
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

During our two week stay in Israel, We spent in four different hotels,this was the best ! Managers Monique and Mutty are truly amazing !! Were singing their praises all day long.(we had booked through Expedia and had a horrible experience) the two of them worked feverishly on our behalf and thanks to those two wonderful individuals we ended up... More

Was this review helpful? Yes 2
Monique W, Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post such a deatailed and wonderful review. We are glad that you enjoyed your stay with us at the Prima Palace and that you enjoyed your time in Jerusalem. Hope to see you and your family again soon in Jerusalem. Thank you again for your kind words. Monique. More

Niagara Falls
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2014

To get the taste of real Jerusalem, head down to this hotel in a Haredi neighbourhood within the walking range from the Old City. Quick check in, bargain wifi, clean room, daily tidy up of tiny but comfortable room with authentic furniture and drapery

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Thank you for taking the time to post such a nice review about our hotel. we are very pleased to know that you enjoyed your stay at the Prima Palace and Jerusalem. Hope to see you on your next visit to Israel at the Prima Palace or in one of our nine hotels throughout Israel. thank you again. More

2 reviews
5 of 5 stars Reviewed June 10, 2014

Our family stayed at the Prima Palace over Shavuos. You are very lucky to have such a devoted staff member such as Faysel. His ability to see to our needs surpassed all of our expectations. Nothing was ever a big deal, and he does it all with a small and eloquence. He would be the reason we would do this... More

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your kind words. We are proud that we have a Maitre D, Faisel at our hotel. One of the nicest things for a hotel to hear is that guests enjoy their stay with us. Hopefully we will see you back with us in Jerusalem soon. Thank you. More

Singapore, Singapore
1 review
5 of 5 stars Reviewed June 10, 2014

Check-in and out went super smooth with friendly staff. The room was clean and contained a complimentary a bottle of water, some dates and chocolates, which was a very nice touch. The breakfast selection is amazing. Unfortunately my stay only lasted a single night.

Was this review helpful? Yes
Motty N, General Manager at Prima Palace Hotel, responded to this review

Dear sir, Thank you for taking the time to post a pleasant review. we are glad you found everything to be comfortable and to your liking. Hope next time you will come for more than one night. Thank you again Motty. More

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Additional Information about Prima Palace Hotel

Address: 2 Pines Street, Jerusalem 91280, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Prima Palace Hotel 4*
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Also Known As:
Prima Palace Jerusalem

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Amenities

Restaurant Wheelchair access
Hotel Style
#10 Luxury Hotel in Jerusalem
Hotel Class
Official Description (provided by the hotel)
The Prima Palace offers a unique blend of modern surroundings with traditional atmosphere, catering specifically to religious, observant visitors. It is within walking distance of the Kotel and the Old City. The hotel is glatt kosher. • 76 Rooms • In-room Netilat Yadaim sinks in most rooms • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel cable TV • Safe deposit box in room • Synagogue • Separate mens mikve • Banquet halls • Glatt Kosher - by Badatz Agudat Israel • Free wireless internet in public areas ... more   less 
Number of rooms
76

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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