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All 87 Jerusalem hotels

Prima Park Hotel Jerusalem

4.0 of 5 Hotel   |   2 Vilnay Street, Jerusalem 95435, Israel (Givat Ram)
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Prima Park Hotel Jerusalem
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Ranked #53 of 87 hotels in Jerusalem
A recent review
3 of 5 stars reviewed 6 days ago
JustAFamily
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  • Reviews (121)
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121 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We needed to spend one night in a hotel in Jerusalem. We arrived around 3AM and were told check out was at 11AM. When I asked if we could have a later checkout they first said no but after a while told us that they would decide in the morning. In the end, they allowed us to check out at... More

Was this review helpful? Yes
Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Guest, Thank you for placing your opinion at the Tripadvisor. Providing a better service is our goal, consequently we are grateful for your constructive notes. Hilla More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 1 week ago

This was our third stay at The Prima Park Hotel and l am pleased to report that we noticed a great improvement in our room and also the selection of food at breakfast time. A great plus is that breakfast was included in the price. The Park is conveniently situated a short walk to the light rail.Staff were great and... More

Was this review helpful? Yes
Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Edgar , Wow! Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoyed your stay with us at the Prima Park and that you enjoyed your time in Jerusalem. The hotel was perches by the prima chain a 18 month ago in an effort to upgrade our services and... More

Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

the towels were dirty, and when I asked to replace them, I was told it shall be done soon, I left for dinner and when I was back late that night, it was not replaced. Also, there was loud strange noise from the mini bar, which interrupted my sleep. The bed was on the soft side and not comfortable. also,... More

Was this review helpful? Yes 1
Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Sifath , Thank you for posting your feedback as we are always striving to improve our guests' experiences with us. We sincerely apologize that you found the service at our hotel disappointing., Thanks again for your comments. More

Jerusalem
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Tasty food excellent service nice rooms and very friendly manager -Nasser- he made my people special stay we will come back again .... Usually my customers enjoy staying in this hotel . And they enjoined the advice for the short trips around Jerusalem , JERICO , Biethlehem and the Dead Sea and tel aviv

Was this review helpful? Yes 1
Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Salah , Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoyed your stay with us at the Prima Park and that you enjoyed your time in Jerusalem and our service . Hope to see you again soon in Jerusalem! More

Marathon, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 9, 2014

Stayed here for several days for a conference in the city. Hotel was clean and quiet, food was OK but predictable after a couple of days, and location was a long distance from most attractions but mitigated by the tram being adjacent. I had water leakage issues in the bathroom, but other than that the room was nice with a... More

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Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Thank you for posting your kind words about our hotel. Providing a better service is our goal, consequently we are grateful for your constructive notes. More

Mesa
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 8, 2014

Prima Park was the nicest of the three we stayed in during our tour. It was clean and neat and the maid service was excellent. There are no drain closures on the sinks, so I had to lay a washcloth over the drain when removing contacts. The lighting in the bathrooms left a lot to be desired. Our entire group... More

Was this review helpful? Yes 1
Hilla Y, Assitant General Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Karen , Thank you for taking the time to post your kind words. We are so happy you were able to enjoy our hotel and your trip to Jerusallem We hope you will return and stay with us again Prima Hotels More

Fayetteville, Arkansas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014

Very enjoyable stay at the beginning of our 13 day tour and three nights at the end. Comfortable and excellent food selection. All service staff were helpful and made the stay even more enjoyable. I recommend this hotel to others .

Was this review helpful? Yes 1
Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Thank you for taking the time to post such a pleasant review. We take pride in the design of our hotel and we are glad you found everything to be comfortable and to your liking. Hopefully we will see you back with us in Jerusalem soon. Again, thank you for posting your comments and for recommending our hotel More

Helsinki, Finland
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 29, 2014

We were put up at Prima Park hotel on the last day of our tour package. We wouldn't have chosen it if we had a choice, but we had no say on the matter. The room itself was nice, pleasant and clean. Nothing much to say about this. The breakfast was rather decent and we enjoyed the large open space.... More

Was this review helpful? Yes
Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Thank you for posting your kind words about our hotel. Thanks for sharing all of your wonderful tips regarding traveling at Jerusalem - this information will help our future guests. Providing a better service is our goal, consequently we are grateful for your constructive notes. More

Lake Worth, Florida
1 review
5 of 5 stars Reviewed May 26, 2014

The title sums it up. Breakfast and dinner spread (buffet) was excellent. We did not lunch there so no comment on that. Room was comfortable and quiet. It's not in a downtown pedestrian area so it's a bit isolated for walkers -- no shops or restaurants close by. Parking was dodgy since it appeared the underground garage was under renovation.... More

Was this review helpful? Yes
Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post your kind words. We are so happy you were able to enjoy our hotel and your trip to Jerusallem We hope you will return and stay with us again Prima Hotels More

Ashdod, Israel
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 25, 2014

The hotel is pretty good for my taste, it has almost everything you need. But the workers has terrible attitude to the people staying in the hotel. They don't seem to like the fact you are staying there for some reason.

Was this review helpful? Yes 2
Hilla Y, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Guest, Thank you for placing your opinion at the Tripadvisor. Providing a better service is our goal, consequently we are grateful for your constructive notes. More

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Additional Information about Prima Park Hotel Jerusalem

Address: 2 Vilnay Street, Jerusalem 95435, Israel
Location: Israel > Jerusalem District > Jerusalem > Givat Ram
Price Range (Based on Average Rates): $
Hotel Class:4 star — Prima Park Hotel Jerusalem 4*
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Also Known As:
Park Plaza Jerusalem
Jerusalem Park Plaza

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#29 Luxury Hotel in Jerusalem
Hotel Class
Official Description (provided by the hotel)
The Prima Park is inspired by the region boutique wineries, Prima Park Hotel invites you to experience a joyous stay in Jerusalem. • 217 Rooms • Delux rooms & mini suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Patio Dining & Events Hall • Wine Lounge Bar • Private meeting and seminar rooms • Banqueting Facilities • Free wireless internet in public areas ... more   less 
Number of rooms
217

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