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All 87 Jerusalem hotels

Prima Park Hotel Jerusalem

4.0 of 5 Hotel   |   2 Vilnay Street, Jerusalem 95435, Israel (Givat Ram)
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Prima Park Hotel Jerusalem
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42%
Ranked #58 of 87 hotels in Jerusalem
A recent review
5 of 5 stars reviewed yesterday
BMGJerusalem jerusalem
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82 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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jerusalem
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were here for lil seder and had a great time. The food was just great And the service was fine. The hotel has finished refurbing the conference floor and the halls look great. I would definetly recomend this hotel to those who want a nice jerusalem experience

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Rotterdam, The Netherlands
1 review
4 of 5 stars Reviewed 3 days ago NEW

In this hotel you have a really warm welcome. We arrived very late and still we got a meal even though the kitchen was already closed. The manager didn't send us to bed with an empty stomach. The rooms ware very good and the breakfast was extensive. We had a pleasant stay in this hotel. The train stops nearby the... More

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Munich, Germany
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I truly don't understand why a per se trusted Israeli hotel chain so badly renovates its rooms. At first sight, they look all new, but is a second look reveals how badly it is finished and that cleaness doesn't seem to be their first priority. Bad service at reception; they simply don't care about their customers. Breakfast ok, but doesn't... More

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Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Thank you for taking the time to post your review and for your in depth report on our hotel. All comments help us provide the best service and amenities for our guests. That being said, we are sorry that the hotel and experience didn't see your acceptations. I will forward your review to the hotel management as we are trying... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Located way from the old city. The tram around the corner will get you to old city in 20-15 min. There is Nothing in vicinity exept for supermarket. Breakfast and dinner are plentiful but bland. For eats try Georgian restaurant Kangaroo in Old Town. Dinner will cost about 130 US for two but it is worth it.

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Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

We hope you will give us another chance in the future to show you our hospitality. Thank you again; your comments will only help us to improve our service for future customers. Prima Hotels More

Jyvaskyla, Finland
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were a group of 43 travellers staying two nights in this hotel. Our room was one of the renovated ones, so we were lucky. Everything was ok with the room: it was clean and fair sized. Also air condition was working properly. But for some of our group the rooms were not in good condition: TV was not working,... More

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Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Guest,. Thank you for placing your opinion at the Tripadvisor. Providing a better service is our goal, consequently we are grateful for your constructive notes. More

Windhoek, Namibia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Prima Park Hotel has just been renovated. The rooms have now a luxurious look. The breakfast is also great. However the biggest attraction of this hotel is that is on an ideal location to explore the city. The new light rail is next to the hotel. With this train you are in a couple minutes in the Old City.... More

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Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

wow !!!! Thank you for posting your kind words about our hotel. One of the nicest things for a hotel to hear is that guests enjoy their stay, our service, and hotel facilities and overall concept of the hotel. We hope you will be returning to stay with us in Jerusalem soon. More

Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed 4 weeks ago

If I could give zero stars I would. The front desk had no manners. The beds had sheets with hole, the water in the shower would change temperature and pressure without warning, our room phone broke and they never gave a replacement, they did no vacuum our room and then charged me for it being unkempt, there was no toilet... More

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Hilla Y, Assistant General Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Guest, Thank you for placing your opinion at the Tripadvisor. Providing a better service is our goal, consequently we are grateful for your constructive notes. More

LONDON
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 11, 2014

Hotel Staff are "EXCELLENT"!! Good quality Customer care all round.. from the Reception, through the Restaurant attenders to the Cleaners (this is rare anywhere)!!! "Spoilt-for-choice" food options...beware of greed (I couldn`t help myself, lol). Rooms are exceptionally clean and fair sized. This Hotel is in West Jerusalem, and to get to Damascus Gate (where you start making your way to... More

Was this review helpful? Yes 1
PrimaHotels, Manager at Prima Park Hotel Jerusalem, responded to this review

Wow ! Thank you for posting your kind words about our hotel; one of the nicest things for a hotel to hear is that our guests enjoyed their stay and all of the hotel facilities. We especially loved that you were able to enjoy the hotel location, our service and that you loved that you were able to enjoy our... More

Allinge, Denmark
1 review
5 of 5 stars Reviewed March 9, 2014

Friendly and helpfull staff. Excellent beds and bathroom. Very close to the tram station Kiryat Moshe, so it was easy to visit the old city and other attractions. Very good arabic and european buffet breakfast. I can absolutly recommend this hotel.

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PrimaHotels, Manager at Prima Park Hotel Jerusalem, responded to this review

Wow! Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoyed your stay with us at the Prima Park and that you enjoyed your time in Jerusalem. Hope to see you again soon in Jerusalem! More

Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2014

I stayed at the Prima Park Hotel for 6 nights in February/March 2014. I was here already back in 2011 (before it has been renovated). ROOM -- My room was in the 5th floor and has been completely renovated recently. It was not very big but very nice, clean and comfortable (see pics). Furniture: My room had two separate beds,... More

Was this review helpful? Yes 1
PrimaHotels, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Michael, Thank you for taking the time to post your review and for your in depth report on our hotel  It is always nice to hear such nice and warm full compliments about our hotel facilities and our food and beverage service. We take pride in the design of our hotel and renovations and its unique concept of... More

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Additional Information about Prima Park Hotel Jerusalem

Also Known As:
Park Plaza Jerusalem
Jerusalem Park Plaza
Address: 2 Vilnay Street, Jerusalem 95435, Israel
Location: Israel > Jerusalem District > Jerusalem > Givat Ram
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Prima Park Hotel Jerusalem 4*
Official Description (provided by the hotel):
The Prima Park is inspired by the region boutique wineries, Prima Park Hotel invites you to experience a joyous stay in Jerusalem. • 217 Rooms • Delux rooms & mini suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Patio Dining & Events Hall • Wine Lounge Bar • Private meeting and seminar rooms • Banqueting Facilities • Free wireless internet in public areas ... more   less 
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#26 Luxury Hotel in Jerusalem
Hotel Class
Official Description (provided by the hotel)
The Prima Park is inspired by the region boutique wineries, Prima Park Hotel invites you to experience a joyous stay in Jerusalem. • 217 Rooms • Delux rooms & mini suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Patio Dining & Events Hall • Wine Lounge Bar • Private meeting and seminar rooms • Banqueting Facilities • Free wireless internet in public areas ... more   less 
Number of rooms
217

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