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All 87 Jerusalem hotels

Ambassador Hotel

Nablus Road | Sheikh Jarrah, Jerusalem 19186, Israel (ג 'ראח)
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73%
Ranked #36 of 87 hotels in Jerusalem
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
CoL861 Miami, Florida
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104 people have reviewed this hotel

Traveler rating
    28
    43
    23
    8
    2
See reviews for
10
11
9
44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Miami, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This has been one of the superior hotels I've stayed at. The customer service won me over from the valet, front desk staff, and housekeeping staff. They're all excellent. They are very accommodating. They give you shampoo, lotion, soap, body wash daily. Lol. I ended up having so many I didn't know where to put them. They aim to please.... More

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Its a good hotel - probably not going to be rated 4 stars in any other city than Jerusalem but I can't think of any faults. Its not luxurious but nor is it basic - straddles that middle ground quite well. Really courteous staff. Good breakfast. Room was fairly big and basic - but comfortable! Very clean bathrooms. Needs a... More

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Antwerp, Belgium
Top Contributor
56 reviews 56 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has all you need, although it isn't a luxury establishment. The rooms are large and pleasant, mine had a balcony although I couldn't lock the balcony door. There's a gym but no pool. The personnel are pleasant and efficient. The hotel is well located, although the neighbourhood doesn't have any attractions. The Old City (Herod or Damascus Gate)... More

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Shrewton, United Kingdom
1 review
5 of 5 stars Reviewed February 28, 2014

I can highly recommend the Ambassador Hotel, from the moment I booked in I received nothing but excellent and attentive service from all members of staff. The exceptionally helpful Jay on the desk ensured all aspects of my stay went smoothly from taxis to my unreasonable requests for business center support! Finally I can highly recommend the restaurant, local fare... More

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Tamer A, General Manager at Ambassador Hotel, responded to this review

We are delighted that you enjoyed all aspects of your stay at Ambassador Hotel during your recent visit; thank you so much for sharing. We will continue to strive to offer the best service possible, in order that wonderful guests like yourself keep returning again and again!! Your compliments are an additional motivation for our dedicated team. More

Haifa, Israel
1 review
5 of 5 stars Reviewed February 27, 2014

We highly recommend this hotel as the location is perfect, the service is excellent, rooms are comfortable, quite and clean and the food is extremely good!! Our thanks goes to the manager Mr. Jamal and Mrs. Mirna

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Tamer A, General Manager at Ambassador Hotel, responded to this review

Dear Ms. Ronit, On behalf of the entire team of Ambassador Hotel, I want to thank you for your positive comment about your stay with us! It was a pleasure to welcome you and we look forward to welcoming you again. We are delighted to read that your expectations were met, and your positive feedback has been passed on our... More

Columbus, Ohio
1 review
4 of 5 stars Reviewed February 27, 2014

I stayed at the Ambassador Hotel for 9 nights...while not posh, it was VERY comfortable and well located in East Jerusalem, close to the old city. Views from my room were ideal! The real highlights were the EXCEPTIONALLY attentive staff (everyone!) and the yummy food...which varied nicely over 9 days (most unusual)... I'll go back!!!

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Tamer A, General Manager at Ambassador Hotel, responded to this review

Dear Mr. Ferris, Thank you for sharing with the Tripadvisor community your feelings about your recent stay with us here at Ambassador Hotel! We are delighted to read that we had a role in creating a joyful and unforgettable experience for you. I will be sure to share these comments with the rest of the staff, so they may be... More

Brooklyn, New York
1 review
5 of 5 stars Reviewed January 20, 2014

The Ambassador hosted our large 4-day conference with professionalism and class. The staff was extremely welcoming, attentive and detail oriented. Our program involved about 40 participants, and included many difficult, complex logistical elements (multiple rooms for small group break-outs at various times throughout the day, A/V requirements, etc.). The staff handled everything without a hitch. They were also very generous... More

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Portland, OR
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 13, 2014

But instead on Friday called the hotel to ask them to help with my Mother's 75th birthday, which is today. This morning, they brought her a cake after breakfast, complete with sparkler and a song. She was so delighted! I can't thank the staff here for doing this (they did not ask for any payment), they just helped to make... More

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Tamer A, General Manager at Ambassador Hotel, responded to this review

Thank you for your positive review regarding your recent experience at Ambassador Hotel! Of course it always warms our hearts to read that one of our valued guests had an outstanding experience. Such experiences are what we strive to provide our guests on a non-stop basis. Your feedback serves as extra motivation for our entire team. More

Berlin, Germany
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 9, 2013

This was my second stay in this hotel and I have stayed for about 12 nights. Compared to my previous stay, the service in the hotel and especially in the restaurants has tremendously degraded. Firstly, the breakfast service is a total mess. The staff has absolute no interest to the customers. The hotel has many groups and all customers outside... More

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Tamer A, General Manager at Ambassador Hotel, responded to this review

Thank you for taking the time to post feedback on your recent stay at Ambassador Hotel. It appears that we have not met your expectations for this stay, and we apologize deeply for that. The conditions of your experience with the staff and service, as you describe, are certainly not in par with the standards of our hotel and would... More

Kilbegg
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 6, 2013

At first sight this is a typical big city hotel with the rather anonymous decor, busy lobby full of groups that one would expect at such a major tourist destination but the staff lift the whole place. Friendly, swift service with many of the staff being university students so they are a bright sharp lot. Breakfasts are good and plentiful... More

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Additional Information about Ambassador Hotel

Also Known As:
Ambassador Hotel Jerusalem
Address: Nablus Road | Sheikh Jarrah, Jerusalem 19186, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > ג 'ראח
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
#19 Business Hotel in Jerusalem
#26 Family Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Reservation Options:
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