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All 87 Jerusalem hotels

Jerusalem Gold Hotel

3.0 of 5 Hotel   |   234 Jaffa Road, Jerusalem 94383, Israel
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Jerusalem Gold Hotel
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Ranked #56 of 87 hotels in Jerusalem
A recent review
5 of 5 stars reviewed 5 days ago
Ann M
  • Reviews (331)
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  • Room tips (39)
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331 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
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English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was very helpful and nice, the rooms were clean, the food was great, and the location was perfect for tourists. Whenever I needed something the staff was always ready to help. Location is very close to everything you might need. Right in the middle of Jerusalem and Israel! I loved it!

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Tel Aviv, Israel
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The worst hotel i ever been in my life! - they have no water for drink and when i asked in the reception for water one rude russian man told me "drink from the bathroom or go outside and buy" - if you want hot water they ask money for it. - the food is very bad - all the... More

Was this review helpful? Yes 2
Tel Aviv, Israel
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

it was our second time at the jerusalem gold, and again we enjoied the staing very much. the .rooms were clean, the stuff served us perfectly, we felt at home. we will come again the hotel located in central jerusalem

Was this review helpful? Yes 1
Staten island
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Staff steals from rooms Poor service Rooms are never cleaned Towels weren't changed once Food is terrible Never stay here. Breakfast was horrible Staff was Arab and didn't accept Jews I have never seen such a dirty hotel like this before.

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New york
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Coming in to this hotel, the lobby looks a lot nicer and is fairly decent - don't be fooled. The rooms are small, uncomfortable, there was a stain on the bed and televisions that don't work. Honestly, I don't even want to go into the hotel details. The most important thing to know is that the staff rob from rooms.... More

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Netanya, Israel
1 review
1 of 5 stars Reviewed 2 weeks ago

Very bad hotel with tiny rooms, rotten food, there is a very bad smell in the rooms. The staff is rude. Its near the CBS of JLEM therefore at night there is a lot of noise. I dont recommend this hotel for any trip purpose.

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Virginia Beach, Virginia
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 28, 2014

As hotels go, there really isn't anything terribly wrong with this property... but neither is there anything outstanding about it. The rooms, halls, and common areas are clean and relatively well maintained. The staff are pleasant enough, if a bit under-trained, and the food is consistent with other buffet-style hotel chains in Israel--palatable, but not delectable. My main complain is... More

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11 reviews 11 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 20, 2014

Clean, good food, conditionate air, friendly staff. A stone's throw from Damascus Gate... so from the magnificent Old Town. Pay attention to the rooms that overlooks on minaret.. muslims get up early to pray.

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 6, 2014 via mobile

One of the passengers in our group had her bed sheets stained with excrement. They would give her new sheets but won't make the bed for her. Filth everywhere, gum smeared on chairs, clogged restrooms in rooms and in public areas. One towel per double room. The service was inconsiderate and at times very rude. Just overall dirty feeling.

Was this review helpful? Yes 4
JerusalemGold, General Manager at Jerusalem Gold Hotel, responded to this review

Scripture seems unreal, is not clear, we do not have things mentioned there. Clear intent to harm the hotel, that’s how it is sound. We have looked closely at the concerns you have mentioned in the complain:. Following our hotel's philosophy and professional goal- we do our best as usual to ensure our customers' satisfaction. With our high quality and... More

Pearland, Texas
2 reviews
5 of 5 stars Reviewed April 10, 2014

This was my 3rd time to stay in this hotel. I am so picky about food but just loved the fresh and delicious food here. Great salads and great variety! The staff were just wonderful, always helping us with directions or any questions we had. Great location here too, next to the central bus station, and the train has a... More

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Additional Information about Jerusalem Gold Hotel

Address: 234 Jaffa Road, Jerusalem 94383, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jerusalem Gold Hotel 3*
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
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