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Dan Panorama Jerusalem

Certificate of Excellence
39 Keren Hayesod Street, Jerusalem 94188, Israel
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Dan Panorama Jerusalem
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Dan Panorama Jerusalem
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1,159 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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Perth, Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I arrived at the hotel after a very long day seeing other sights in Israel.As soon as you walk in you are aware that this is a superior hotel.Even the rooms were a bit larger than most though the bathroom is the usual shower,bath,toilet combined in a space that is hardly adequate.The service is top notch.Requests from guest relations are... More 

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natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear mike m, Thank you so much for choosing the Dan Panorama Jerusalem as your hotel of stay for your trip in Jerusalem. Thank you for your positive comments pertaining to the quality of our service and accommodations. We highly appreciate your patronage and will look forward to welcoming you back should your travels bring you back our way. Sincerely,... More 

Saskatoon, Canada
Top Contributor
58 reviews 58 reviews
19 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

After staying in many hotels this one stands a top in many ways. Quality modern room with great showers and quality beds. Front desk helpful. Only complaint would have been meal service as both breakfast and evening buffet was sub par compared to many hotels and room service meal even if it was the same meal as before may be... More 

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natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear RG, Thank you so much for choosing the Dan Panorama Jerusalem and thank you for sharing the feedback of your visit. I am pleased to read that you found comfort in the room. I sincerely apologize for the inconvenience regarding the buns and have certainly shared your concerns with our chef for internal review and immediate action. Thank you... More 

Jerusalem, Israel
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is situated close to the old city, even by foot. Great restaurants and pizza places across the street, including the Firt Station. Rooms are clean and even complimentary water is offered. Good choice.

Was this review helpful? Yes
natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear Ari B, Thank you so much for taking the time to share your feedback of your most recent visit to the Dan Panorama Jerusalem. I am pleased to read that your stay was enjoyable and that you particularly enjoyed the convenience of our location. Your feedback is truly valued for it is our most effective tool to improve the... More 

Mission VIejo, CA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It's so silly, but I LOVED the way the hotel smelled. It smelled like my favorite clothing line. Every single time I walked in the door -- aaahhhh. But best of all was the breakfast. Please, please, please -- I need the recipe for the celery salad with the apricots. I had it 10 mornings in a row! All the... More 

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natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear TravelingGirl1000, Thank you for sharing your lovely review of your most recent stay at the Dan Panorama Jerusalem. I am truly pleased to read that you and your family enjoyed the hotel and that our service team did not disappoint you. Thank you for your positive remarks with regard our breakfast, you can contact the hotel and ask for... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel MANY times accompanying group tours to Israel and find it always a pleasant place to stay in a great location. The staff here is always friendly and accommodating. In fact, during my last stay I was sick and the staff went out of the way to provide me with a variety of items for... More 

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natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear Kim S, Thank you so much for visiting us again at the Dan Panorama Jerusalem and for taking the time to share your feedback of your visit. I am truly pleased to read that you enjoyed your stay, location and our team service. Thank you so much for recommending our hotel. Your loyalty is highly valued and appreciated. We... More 

Ahmedabad
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is well located and clean. But the service needs perking up. You almost think the staff think they are doing you a favour, more so in the breakfast areas. We entered the breakfast hall and much to our chagrin, instead of wishing us a good morning like in every other hotel in the world, the staff member doing... More 

Was this review helpful? Yes 1
natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear bindukat, Thank you so much for choosing the Dan Panorama Jerusalem as your hotel of stay for your visit to Jerusalem. I sincerely regret to read that your visit did not meet your expectations. I apologize for the inconveniences you experienced, especially with regard to the dining room. I sincerely hope that you will consider giving us another opportunity... More 

Senior Contributor
37 reviews 37 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were upgraded to a large room with a nice view. The hotel has complimentary bottles of water which was a nice touch in such a dry climate. Israeli breakfasts are wonderful and this was no exception with fresh salads, fruits, cereal, cheeses, and egg dishes galore. The staff was helpful and friendly, and we were in walking distance of... More 

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natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear Moonsusie, Thank you so much for staying at the Dan Panorama Jerusalem during your trip to Jerusalem. I am truly pleased to read that you found the hotel’s location convenient and that you were able to walk to the old city. Thank you for your positive remarks pertaining to our service team. Comments like yours are what inspire our... More 

New Rochelle, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the first time at the Dan Panorama having stayed elsewhere before. The hotel was wonderful. Being in the new wing and having a very comfortable room for 3 added to our experience. Of course on the plus side is the fact that the hotel is in a perfect location to walk to important sites. will be back again

Was this review helpful? Yes 2
natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

DearCarol O, Thank you so much for choosing the Dan Panorama Jerusalem as your hotel of stay for your trip in Jerusalem and thank you so much for sharing your feedback on TripAdvisor. I am delighted to read that your overall visit exceeded your expectations. Thank you for your positive comments pertaining to the quality of our service and accommodations.... More 

Woodbury, Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We arrived on February 25 and will leave the 6th of March. Our stay has been comfortable with one major note. The receptionist desk, especially Mr. Issam Habash, was knowledgeable, helpful and available. This was important to us as first time visitors to Jerusalem. We recommend Mr. Habash for any one staying at this hotel. The Jaffe gate was a... More 

Was this review helpful? Yes 1
natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear MJBHMB, Thank you so much for taking the time to share your lovely feedback of your most recent stay at the Dan Panorama Jerusalem. I am truly pleased to read that you enjoyed you stay. Thank you for your positive remarks pertaining Issam at the front desk. I have shared your comments with the entire team, for I am... More 

Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The front desk staff has been exceptionally helpful making our stay extremely enjoyable. They helped book airport transportation, move us to connecting rooms, upgraded rooms and allowed for 7:00PM checkout on day of departure at no additional cost. Warned us which taxi drivers to avoid and were very courteous, friendly, and helpful throughout our entire stay. The dining room was... More 

Was this review helpful? Yes
natalie s, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear USDutch52, Thank you for your excellent review! I am thrilled to read that you were impressed with our service, accommodations & amenities. We believe that there is truthfully no better commendation than one such as yours, and I would like to thank you for taking the time to share your exceptional experience with future guests of the Dan Panorama... More 

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