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Leonardo Plaza Jerusalem

5.0 of 5 47 King George Street, Jerusalem 91076, Israel
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Leonardo Plaza Jerusalem
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Leonardo Plaza Jerusalem
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923 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Leonardo Plaza Jerusalem
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Plaza three nights last week and one night this week (12/25-27, 12/29). I was greeted in the lobby by Adi Malachi, whose warm and friendly smile and professionalism eased all the troubles of checking in. She made sure I was taken care of, not only with respect to my room, but with regards to the breakfast... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an even better service. More 

Brooklyn, New York
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On our most recent stay in Jerusalem, we stayed in an apartment. As such, we only went to the Plaza for some meals. The hotel had improved their already great breakfast. More variety, nicer presentation, more attentive staff serving coffee & special orders. The breakfast is pricey at $30 a person if not included in your room rate, but was... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel. Our famous big breakfasts are indeed a major attraction for booking the Leonardo Plaza Jerusalem. We're glad you enjoyed the big breakfast & Saturday lunch. We hope to see you again on your next visit to our beautiful city. More 

Toronto, Ontario, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 18, 2014

We spent 5 great days in this hotel in Jerusalem. Great location! Walking distance to Mamila and the Old City and great restaurants. Staff is very friendly and helpful. The room is very nice and specious. Ask for a high floor. The view is spectaculor. We enjoyed the breakfast very much. The food was very tasty. Large variety of cheeses... More 

Was this review helpful? Yes 1
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I'm so happy to hear you had a wonderful experience with us. We know that there is a good selection of hotels in Jerusalem and very much appreciate that you chose Leonardo Plaza Jerusalem for your stay. We hope to see you again on your... More 

1 review
5 of 5 stars Reviewed December 14, 2014 via mobile

The hotel is well location. Food super delicious......... .room was very. Clean, orgnized, the view was spectacular ... we were there for the first time and we will come bac.....k in the near future .....

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future. More 

NYS
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 8, 2014

We were there for 2 nights from Nov 21 to Nov 23 and it was very pleasant. We had pd for Executive room and got one on the 22nd floor with a porch overlooking the old city. The service was adequate, the wifi worked off and on. Breakfast was very nice. We came back Saturday night Nov 29 to Dec... More 

Was this review helpful? Yes 2
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for your comments. We sorry you were not totally satisfied with your service. We are committed to serving the needs of our patrons and your comments offer valuable feedback. I will pass on your experience with the appropriate departments as we are constantly looking for ways to serve you better. We're making a lot of new... More 

Amsterdam
2 reviews
5 of 5 stars Reviewed December 8, 2014

I have been to this hotel many times over the last 30 years( most recently in December 2014) and have never been disapointed.In fact things are constatly changing and improving (especially the breakfast) I love the location since you can reach most locations by foot or thru a short taxi ride. .Will be back in Israel in March and will... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, My many thanks for your review, it is rewarding to know we succeed in providing superb hospitality. Honoring our loyal guests is a privlage we truly treasure. The Leonardo Plaza has made so many new changes since its days as the Sheraton and we are happy you like them and greatful for your contiuing business. We look forward... More 

Geneva, Switzerland
1 review
4 of 5 stars Reviewed December 3, 2014

Great location, close to mamila and western wall. Great view over the old city. Food Very plentiful and tasty. Stay at the hotel once a year. The only criticism is the lack of free wifi, in this day and age it's ridiculous to pay exorbitant prices for something that is essentially free.

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for taking the time to post a review of our hotel. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us. You are right we do charge for internet, but that is because we don’t want to have hidden fees. The... More 

Tucson, Arizona
Top Contributor
171 reviews 171 reviews
53 hotel reviews
269 helpful votes 269 helpful votes
4 of 5 stars Reviewed December 2, 2014

Upon arrival, each person in our group of 46 received an envelope with our room key and stickers for our luggage. Although it took around 45 minutes, the porters did get all of the luggage to the rooms in a timely manner. Our stay was for four nights and five days. The Great - The rooms had incredible views. We... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to write such a descriptive review. We are committed to serving the needs of our patrons and your comments offer valuable feedback. We're glad to hear you liked the view from the rooms and food. We are proud to provide the high level of service to our guests, and are very happy... More 

1 review
5 of 5 stars Reviewed December 1, 2014 via mobile

We been coming here for 30 years with the family. Although many new hotel have been built we rather to stay here . Everybody welcome you like a family. The Lobby and the area looking much better. The front desk was outstanding-Odeh, Sufian , Fadi they all are very kind. Yusuf from dining room is very kind and exllent. Food... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for the lovely comments, I will definitely pass them to the entire staff. Helping people feel at home away from home is something the Leonardo Plaza strives to do. We hope to have the pleasure of hosting you again in the near future, and provide an even better service. More 

1 review
5 of 5 stars Reviewed December 1, 2014 via mobile

I really love coming here every year . Every time I'm coming it's getting better. The Hotel renovated the dining room,the floors and some of the rooms (mine was renovatedh. In additional, the service at the lobby is very kind and helpful. Especial thanks to Udi . We will come also the next year as usual!

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for writing a warm review. Honoring our loyal guests is a privlage we truly treasure. The Leonardo Plaza has made so many new changes since its days as the Sheraton and we are happy you like them . We look forward to hosting you again soon. More 

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Additional Information about Leonardo Plaza Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Location: Israel > Jerusalem District > Jerusalem > Nachla'ot
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Leonardo Plaza Jerusalem 5*
Number of rooms: 270
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#23 Business Hotel in Jerusalem
#32 Luxury Hotel in Jerusalem

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