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All 89 Jerusalem hotels

Leonardo Plaza Jerusalem

5.0 of 5 Hotel   |   47 King George Street, Jerusalem 91076, Israel (Down Town West Jerusalem)
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Leonardo Plaza Jerusalem
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Ranked #73 of 89 Hotels in Jerusalem
A recent review
5 of 5 stars reviewed 2 days ago
Mishelban
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860 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

It was the first time that we stayed at the Leonardo plaza hotel and obviously not the last . We enjoyed from high quality of service , Ahmad from the lobby was very helpful and kind . The food is outstanding . Rooms are nice and clean.

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West orange
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great location, beautiful room. The front desk staff, especially the concierge(unfortunately, I forgot his name) was outstanding. Will definitely return on next visit to Jerusalem. Breakfast was very sumptuous. Did not have a chance to check out the pool or work out room

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality . I will definitely pass your comments to the entire staff. We look forward to welcoming you back again for many more wonderful experiences More

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 6 days ago NEW

The leonardo plaza is a great place to stay at not only because of the location- (which is close to everything in the center) but also, and above all is because of the service. Ahmad from the lobby was very caring about us and always checked about us. He is a very helpful and kind waiter. Made our vacation very... More

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for the nice review of our staff, I will be sure to pass on your comments. We pride ourselves on customer service and Ahmad is one of our most experienced. There are many hotels in Jerusalem and we appreciate you choose the Leonardo Plaza. More

Boston
1 review
2 of 5 stars Reviewed 1 week ago NEW

Reception staff was arrogant and unhelpful! Concierge non existent for the 4 days we stayed there.We were even given wrong directions by the front desk staff. Room was ordinary,nothing special. Hotel lobby needs a lift.. Rugs were slightly shabby. The room came with free wifi and free newspaper.We never received a newspaper the whole time we were there. When I... More

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for your feedback. Apologies for the manner in which you felt your issues were addressed. I will pass on your experience with the newspaper and wifi to our manager as we are constantly looking for ways to serve you better. Your comments have been taken seriously and are being reviewed by the appropriate departments. We have... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

We stayed at the hotel for two nights during our visit to Jerusalim. The hotel is situated in the center of the town very close to both the city centre, bars and restaurants as well as the old City. The room was quite big however not adequately clean. The bathroom walls looked as if they had not been cleaned for... More

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for sharing your thoughts on our hotel. We sorry you were not totally satisfied with your service. We are committed to serving the needs of our patrons and your comments offer valuable feedback. I took for my attention your criticism and we will do everything that will be need in order to show you a better... More

Acworth, Georgia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 5 nights during an Israel tour in early September 2014. Hotel is very nice with friendly and attentive staff. Food service in the main dining hall is excellent as is the Italian restaurant on the first floor. Highly recommend this hotel!

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an even better service. More

1 review
5 of 5 stars Reviewed 1 week ago

We were in the Leonardo plaza for few days. We had an amazing time thanks to the service. They are very kind and helpful, especially Ahmad from the lobby. We also enjoyed from the new renovated facilities. There is a lovely terrace outside of the lobby with a view facing to the pool. We will come back for sure !!!

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future. More

Holon, Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in the hotel from Sep 24-27- Rosh Hashana. Very good service. Amazing Clean Room. The food was tasty and had wide variety every night. The location was good-20 min walk to The Western Wall (kotel).We had an aranged trip over Jerusalem that the hotel offerd free of charge. When we came out to the balcony in our room... More

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future. More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

the hotel Leonardo Plaza is located at the heart of Jerusalem near all the holy places and the city center, all distances are a short walk. You don't need a car. Now when you are inside the hotel you will observe a delicate and clean lobby very well organized. The service staff are all very kind that assist you whenever... More

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us. Hope to host you again soon. More

Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Leonardo Plaza for 4 nights. The location is excelent, the breakfast very good and the service from the reception people, the manager and ahmed at the bar was superb !!! I have stayed other places in Jerusalem but definetly this is the best !!! Congratulations to the people at leonardo plaza !! Marcelo

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in... More

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Additional Information about Leonardo Plaza Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > Down Town West Jerusalem
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Leonardo Plaza Jerusalem 5*
Number of rooms: 270
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton

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