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Leonardo Plaza Jerusalem

5.0 of 5 47 King George Street, Jerusalem 91076, Israel
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Leonardo Plaza Jerusalem
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Leonardo Plaza Jerusalem
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927 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

starting with ilan general manager always willing to help Alex T in front desk very efficient...... AHMAD in housekeeping found and returned my diamond necklace suppper fast .... Fawaz also helped find other lost items .. hard to imagine in other hotels!!!!!! We will be back bh!!!!!!!! thank you

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an even better service. More 

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

We enjoyed the stay and found the hotel very comfortable. We have stayed at other hotels in Jerusalem and have to say the Plaza has the best breakfast. The staff was very accommodating and helpful. Any concerns we had we corrected immediately. For example one morning we didn't recieve our newspaper. At breakfast we told Adi and by the time... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. It's nice to hear about your positive experience with the location, breakfast and service. We know that there is a good selection of hotels in Jerusalem and very much appreciate that you chose Leonardo Plaza Jerusalem for your stay. We hope to see you again... More 

Woodmere, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Plaza before but this time was our best experience yet. One the reasons may have been the presence of the guest relations, Adi, who provided help in many aspects aside of greeting us daily with a wide smile and warm words. The food was great as usual and the service and food at Primavera restaurant... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. I will definitely pass your comments to Adi.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

From the moment I walked in, I was met & greeted by the gentleman at the front desk, as if I was a regular there, This was my first night EVER in Israel, and he made me feel quite at home. He had no idea it was my first night. The room was very comfortable, clean and quiet. The breakfast,... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for the good words. It's always nice to hear our guests enjoyed their time here. Welcoming people home to Jerusalem is what we love to do best. I will be sure to share your kind comments with the front desk staff. We know there are many hotels all over Israel and the Leonardo appreciates your consistent... More 

Spokane, Washington, United States
1 review
5 of 5 stars Reviewed 1 week ago

After every action packed day of sight seeing it was exhilerating! Every night refreshing to come 'home' to my room at the Leonardo Plaza Hotel. A grand buffet dinner awaited me every evening in an elegant dining room. You can feel the energy of Jerusalem at the Leonardo Plaza. There's a beautiful park adjacent to the hotel where multitudes of... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for taking the time to write such a nice comments. The Leonardo Plaza prides itself on providing excellent standards for our guests. Quality and comfort are very important to us, I will be sure to share your comment with the management. i'm glad to hear you had a great experience with us, and hope... More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed 1 week ago

I stayed for 4 nights last week and had a very pleasant stay. Rooms were spacious enough although not grand, bathroom was on the small side but sufficient. Beds were very comfortable and the furniture was well chosen and placed. The hotel seems newly renovated. I liked that I could open the window, which I did every evening for fresh... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in... More 

Beit-Shemesh, Jerusalem, Israel
1 review
5 of 5 stars Reviewed 1 week ago

I had a lovely stay at the Leonardo Plaza this past weekend. The rooms were well appointed, and the service very responsive. The hotel itself is quietly elegant and the Israeli breakfasts were out of this world. I also loved the location which was close to everything by foot. Thank you for my second positive experience. I plan on coming... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future. More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I spent an extended weekend at the Leonardo Plaza, and all I can say is from the moment I walked through the revolving door, till I left, Adi Malachi, Guest Relations Rep, was at my service. All she was concerned about was how the room was, if I was missing anything, and what she can do to make my stay... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for taking the time to write such a nice comments. Helping people feel at home away from home is something the Leonardo Plaza strives to do, I passed on your comments with Adi and it made her smile. Thank you. We hope to have the pleasure of hosting you again in the near future,... More 

2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

For my birthday, 15.01.2015, my boyfriend surprised me in a spa day at Leonardo plaza hotel. Oh we were surprised.... The breakfast was amazing, but when we entered the spa we were welcomed by the receptionist - a rude girl who didnt know how to treat a client or even a person. My boyfriend was exited and wanted to get... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for your comments. Good to hear you enjoyed our big breakfast. We sorry you were not totally satisfied with your service at the spa. We are committed to serving the needs of our patrons and your comments offer valuable feedback. 15.1 was Thursday, a very busy day at the spa. Nevertheless- we always trying to put... More 

Memphis, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

When planning our recent trip to Israel, I was adamant about staying in an apartment but reluctantly gave in to my husbands desire to stay in a hotel. It was the best decision we could have made. The Leonardo Plaza is perfectly located minutes from the Old City, restaurants, parks, promenades, museums, and synagogues. Daily Israeli breakfasts, included in the... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an even better service. More 

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Additional Information about Leonardo Plaza Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Location: Israel > Jerusalem District > Jerusalem > Nachla'ot
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Leonardo Plaza Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#22 Business Hotel in Jerusalem
#32 Luxury Hotel in Jerusalem

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