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Leonardo Plaza Jerusalem

47 King George Street, Jerusalem 91076, Israel
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Best prices for: 1 room 1 guest
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Leonardo Plaza Jerusalem
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Leonardo Plaza Jerusalem
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956 reviews from our community

Traveler rating
    523
    242
    101
    55
    35
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265
204
47
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have stayed in the Leonardo Plaza several times and as ever it was a pleasure. the staff are helpful from the minute you arrive and there is a general attitude amongst the staff to be as helpful and courteous as possible during the stay. there is a guest relationship manager who is there to help with any special requests... More 

Was this review helpful? Yes 1
Owen Sound, Ontario, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Food was especially enjoyed and dining room service excellent; beautiful dining area, well presented, and staff very professional; Ali Manager looked after our group of 14 extremely well, pleasant and accommodating; breakfast buffet is wonderful!

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Once again we received excellent service at the Leonardo Plaza Jerusalem. From the minute we arrived until we left (free extended checkout) the staff made my wife and myself feel like VIP's. The room was beautiful and the hotel itself is in beautiful condition. They are seamlessly remodeling the front desk with no interference to the guests. The location is... More 

Was this review helpful? Yes 1
Jerusalem, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Every year Chaiyanu/Chai Lifeline Israel have events, and weekends here and this hotel has become our home away from home. Each and every one of us felt like the most important person in the world at the Plaza, For so many years we have had the pleasure of being hosted by this lovely hotel with fantastic service, the staff is... More 

Was this review helpful? Yes 1
Hingham, Massachusetts
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I've never been to a hotel that all but one of the employees seemed very unhappy. What a downer. The one person that was really "up" was a female kind of security position. There was always a free for all at the front desk and the bellman were always looking down at their cell phones. The rooms were very clean... More 

Was this review helpful? Yes 1
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for sharing your thoughts on our hotel. We apologize that you felt our service standard fell short of your expectations. Your comments have been taken seriously and are being reviewed by the appropriate departments. We hope you enjoyed other aspects of our hotel and hope that after looking at the cost of other hotels you will... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Twenty two people joined us as we travel to Israel for a series of mercy mission's old over the country. Our final stop was Jerusalem where we stayed at the Lenardo Plaza. It was our first stop at the hotel and we were pleasantly surprised.The selection of food at the buffet breakfast and dinner was amazing and the staff was... More 

Was this review helpful? Yes 1
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for the lovely comments you made about our staff. Helping people feel at home away from home is something the Leonardo Plaza strives to do, and Sofian from the front desk and Ali from the dining room seem to be a big reason why each guest feels special. I'll be sure to send them... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

if you looking for a lovely hotel with central location, delicious food and great service this is the place! we have been in the leonardo plaza hotel so many times and alawys keeping coming back. we love the personal service, they havr such an amazing & big breakfast, and outstanding service.

Was this review helpful? Yes 1
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for sharing your positive experience with the Leonardo Plaza Jerusalem. Our long term residents have helped to establish the excellent reputation we continue to have for personal attention. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to... More 

Toronto, Canada
Top Contributor
114 reviews 114 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family really enjoyed our multi-night stay at the Leonardo Plaza. This was our first time at this hotel as we usually stay at the Dan Panorama. If you can disregard the chaos and noise of the front reception (under renos), then it's great! Good size rooms, wonderful food and attentive staff. Location is amazing and so close to anything... More 

Was this review helpful? Yes 2
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. We know that there is a good selection of hotels in Jerusalem and very much appreciate that you chose Leonardo Plaza Jerusalem for your stay. We hope to see you again on your next visit to our beautiful city. More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just stayed there usually a quite good hotel but this time was a disaster they are doing reservations they really should either close the hotel or give an enormous discount to the paying guests for the inconvenience have to carry ones luggage far as front doors are closed no Internet connections in room very dusty lobby and drilling in rooms... More 

Was this review helpful? Yes 2
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for sharing your thoughts on our hotel. We sorry you were not totally satisfied with your experience. We are committed to serving the needs of our patrons and your comments offer valuable feedback. The Leonardo Plaza is constantly striving to improve our service and renovating the front desk and lobby are all part of that process.... More 

New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Used to stay here often and have not been for a number of years but will be back soon, if we can help it. Spent a week here in February 2015. Outstanding location. Staff is great, especially Adi, one of the Concierges. The breakfast in unbelievable.

Was this review helpful? Yes 2
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality . I am very happy to see that you enjoyed your stay with us and will definitely pass your comments to Adi. The guest experience is very important to our management team, and it is nice to see that our guest... More 

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