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Leonardo Plaza Jerusalem

47 King George Street, Jerusalem 91076, Israel
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Leonardo Plaza Jerusalem
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1,070 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Pros: Location!! Best in town close to everything Also can't beat price - spacious rooms for less than big hotel chains and so much less expensive than other hotels nearby Cons: So many!!! If you can afford to upgrade go elsewhere! We didn't know better as the last time been to Israel was 20 yrs ago when this hotel was... More 

Was this review helpful? Yes
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Honestly this was the perfect hotel. The location was walking distance to everything we wanted to see from the old city, western wall right through to restaurants. The room was beautiful and clean. We got a room that had a balcony facing the old city which i highly recommend. The breakfast was unbelievable....best shakshuka and the options made it easy... More 

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future. More 

Tel Aviv District, Israel
1 review
4 of 5 stars Reviewed 1 week ago

Perfect location, you can reach many attractions and places in 10-15 minutes walk. Excellent and attentive staff, very helpful. Very good breakfast. Nice room, clean and comfortable. We enjoyed our two nights in Leonardo Plaza

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in... More 

San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I think the title says it all. Day one (last night, in fact) I entered my hotel room to find dirty underwear on my door! Room was very obviously not cleaned since the last guests and guest services could not do anything. They said their hands were tied until the manager got there next morning. Obviously, slept elsewhere. I spoke... More 

Was this review helpful? Yes 1
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear guest, Thank you for your comments. We sorry you were not totally satisfied with your service. We are committed to serving the needs of our patrons and your comments offer valuable feedback. We don't always include breakfast because a 5 star hotel that tries to cater to the needs of all our guests, we want to offer basic backages... More 

Long Island, New York
1 review
4 of 5 stars Reviewed 1 week ago

Beautiful hotel with a long history yet very contemporary, well updated and maintained. Great location, delicious kosher breakfast, beautiful spa. A lot of beautiful parks, synagogues, and very close to both city center street markets and Old City.

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us…that and we have the best desserts in the business. Hope to host you again soon. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We are jersalemites and stayed there over en extended holiday weekend inMay. The hotel upkeep is poor. The Minibars are in closets that don't close and room not cleaned well . The service in the lunchroom is poor mainly to to the attitude of the head waiter and dining room staff. The front desk staff do their minimum. Perhaps the... More 

Was this review helpful? Yes 2
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

dear guest, Thank you for sharing your thoughts on our hotel. We are really sorry to hear about you poor expirence. The Leonardo Plaza is constantly striving to improve our service and renovating the dining room are all part of that process. Be sure to check out all the new improvements on your next trip to Jerusalem. Also, please dont... More 

Ashkelon, Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

every thing went perfect - the staff- the room - the meals - the location was stupendous the lifts were very fast because of a very good program . it is located just 4 minutes from the old city wall / yafo gate

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an even better service. More 

Rehovot, Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed getting away to a nice clean hotel with a fabulous pool. The place has a regal element and is in a great location. We were able to walk to all the places we wanted to visit. The room was extra large and had plenty of space for luggage opened for use.

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suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear guest, My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality . I will definitely pass your kind comments to the entire staff. We look forward to welcoming you back again for many more wonderful experiences. More 

Cedarhurst, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First class service all the way. After a long flight from NY we arrived at 6:30am. We didn't have early check-in and figured we'd have to wait it out for awhile. Well not only were we wrong but they upgraded our room with a beautiful view of the old city. Throughout our stay we were treated like preferred guests. Service... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us, that and we have the best desserts in the business. We are very glad to hear that... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here in the summers of 2012, 2013, 2014 and had a great stay. No complaints. Had a great view, great food, and great service. We will definitely stay there again when we go in 2016. Can't wait to be there.

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear guest, Thank you so much for posting this kind review. As a returning guest it is very important for us that you have the best experience and that with every stay we will only get better. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us.... More 

Hotel Review Summarization

What travelers say

  • Old city(44)
  • Very good(10)
  • Rooms are clean(3)
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