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Leonardo Plaza Jerusalem

5.0 of 5 47 King George Street, Jerusalem 91076, Israel
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Leonardo Plaza Jerusalem
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Leonardo Plaza Jerusalem
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944 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lakewood, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in the Leonardo Plaza for 1 week and enjoyed every minute! The service was first class. I was so impressed with the care that every employee showed with any question I had. The food was abdolutely delicious - breakfast made for a king with so many selections to please even the pickiest eaters! The location is so convenient... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Thank you also for the nice review of our staff, I will be sure to pass on your comments. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We come to this hotel every year. The service is impeccable. The head of reception is Sufian. He is a pleasure to deal with for his exceptional service. He makes us feel so welcome and treats all his guests royally. The rooms are very nicely done. The location is perfect. We highly recommend this hotel

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for the good words. It's always nice to hear our guests enjoyed their time here. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. Sofian seems to be a big reason why each guest feels special. I'll be sure to send him... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had the privilege of staying here for a week in February 2015. The hotel is very nice and the service is unparalleled. Everyone on staff went the extra mile to help us out every step of the way. Special shout out to Adi and Alex. The hotel is in a perfect location and is walkable to everything! Highly recommended.

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in... More 

Grayson, Georgia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Four years earlier, our bus tour stayed at the downtown Leonardo Hotel. I loved the location. We could walk around the city at night. Not so with the Leonardo Plaza. It's located in what seemed like the burbs. This is a huge hotel, and we were there for Pentecost (Shavuot) which meant it was REALLY crowded. Once again, I think... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for your feedback. Glad to hear you enjoyed the meal at the dining room on your last night with us. I'm sorry to hear that the location wasn't good enough for you. The truth is that our hotel in proximity to the Mamilla Mall, the Old City, the market, Ben Yehuda street etc, and this is... More 

Dallas, Texas
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just came back from a five night stay at the Leonardo Plaza in Jerusalem where I stayed with a group of 30+ colleagues. We had a tremendous stay. The location is amazing, walking distance to the Old City, Ben Yehuda Street, Machane Yedudah Market and so much more. My room was on the 20th floor overlooking the Old City.... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for writing a warm review, It's always nice to hear our guests enjoyed their time here. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Suzanna, thank you for the friendly, personal and efficient service. The famous Israeli breakfast really lives up to its reputation here. Beds and pillows were very comfortable and the room has a luxury feel to it. The location is excellent. Close to the best hot spots in Jerusalem. Enjoy!

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for the good words. It's always nice to hear our guests enjoyed their time here. Quality and comfort are very important to us, I will be sure to share your comment with the management. We hope you will continue to choose our hotel when visiting Jerusalem with your entire family. Thank you for sharing your thoughts... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We truly enjoy this hotel, the staff is very courteous and accommodating. The food is excellent and plentiful and of course great location. Whenever possible they will upgrade us willingly and try to suit our needs.

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. I will definitely pass your comments to the entire staff. We hope to have the pleasure of hosting you again in the near future. More 

Petah Tiqwa, Israel
1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and me enjoyed to stay in the Leonardo Plaza Hotel that we found very comfortable. The placement of the hotel helped us to visit a lot of monuments in Jerusalem by walk or using the "light train" without the need to use our car.

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us. We look forward to welcoming you back again for many more wonderful experiences and visit again at jerusalem city. More 

Mexico City, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

starting with ilan general manager always willing to help Alex T in front desk very efficient...... AHMAD in housekeeping found and returned my diamond necklace suppper fast .... Fawaz also helped find other lost items .. hard to imagine in other hotels!!!!!! We will be back bh!!!!!!!! thank you

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an even better service. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We enjoyed the stay and found the hotel very comfortable. We have stayed at other hotels in Jerusalem and have to say the Plaza has the best breakfast. The staff was very accommodating and helpful. Any concerns we had we corrected immediately. For example one morning we didn't recieve our newspaper. At breakfast we told Adi and by the time... More 

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. It's nice to hear about your positive experience with the location, breakfast and service. We know that there is a good selection of hotels in Jerusalem and very much appreciate that you chose Leonardo Plaza Jerusalem for your stay. We hope to see you again... More 

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Additional Information about Leonardo Plaza Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Location: Israel > Jerusalem District > Jerusalem > Nachla'ot
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Leonardo Plaza Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#22 Business Hotel in Jerusalem
#33 Luxury Hotel in Jerusalem

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