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Leonardo Plaza Jerusalem

5.0 of 5 47 King George Street, Jerusalem 91076, Israel
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Featured upcoming dates
    This weekend 11/21/2014
    $284/night
    Next weekend 11/27/2014
    $228/night
    Best deal 01/04/2015
    $195/night
Leonardo Plaza Jerusalem
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Leonardo Plaza Jerusalem
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885 reviews from our community

Traveler rating
    474
    228
    96
    53
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the hotel at the beginning of November. I was welcomed by the staff behind the desk with a big smile, was made to feel very at home, was given a lovely bedroom and was even given free complimentary wifi. Breakfast was amazing with a big variety of food. Was approached by the Guest relations manager Adi, who... More

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an even better service. More

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the leonardo plaza hotel for few days . We really enjoyed our stay there. The lobby is amazing, well designed. Yasar from the. lobby was very kind and helpful . The food is delicious . Very nice hotel

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future. More

New York City, New York
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel used to be known as the Sheraton Plaza. It is centrally located, rooms have been renovated, and there are nice views. But it is quite overpriced for what you get, and besides that they charge additional for Wifi. The front desk is understaffed, and the staff at breakfast is very remote and not particularly friendly or helpful. Note... More

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for your comments. Good to hear you enjoyed the room, view and location. We sorry you were not totally satisfied with your service. We are committed to serving the needs of our patrons and your comments offer valuable feedback. You right, we charge for Wi Fi but in order to get Wi Fi for free you... More

Coeur d Alene, Idaho
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The service and friendliness of the staff is amazing. The food was also delicious and so well prepared. The room and bed was very comfortable and I would stay there again and again if given the opportunity.

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post such graceful grattitude. our mission here at the Leonardo Plaza is to make everyone feel at home in Jerusalem. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future More

New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

Had a wonderful experience. Service outstanding. Breakfast was perfect. Brilliant location next to Mamilla shopping, across street from Great Synogogue and near loads of coffee shops and restaurants. Would definitely come back here!!!

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I came to the leonardo plaza hotel since the Sheraton days , and every time that im coming There is the great Ali from dining room which every time help me with everything . ali is very kind , helpful and smiling person . We know him for a long time . Thank you for everything .

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for the nice review of our staff, I will be sure to pass on your comments. We pride ourselves on customer service and Ali is one of our most experienced. There are many hotels in Jerusalem and we appreciate your choice to stay at the Leonardo Plaza. We hope to welcome you again soon. More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

What a great location ! The Leonardo plaza hotel is not just surrounded by resturants and coffee shops, but also a wall distance to the beautiful open mall Mamila, Ben yehuda and the great synagogue is just in front of the hotel. Very convince location in general. Food and service are great also.

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you writing a positive review of the Leonardo Plaza. It was a pleasure to host you and I will be sure to pass on how much you liked the food and service. Your right, our central location makes our beautiful city of Jerusalem very accessible. We look forward to seeing you again on your next trip. More

Sao Paulo, SP
1 review
4 of 5 stars Reviewed 2 weeks ago

It was my third time in Leonardo Plaza Jerusalem. It´s a good hotel, with excelent localization, near the Old City and Mamilla Shopping. The breakfast is gorgeous and the rooms are goods. The staff is helpful and ready to help. One important problem is the Wifi. In the rooms, the will doen´t work well. I recommend

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. Your right, our central location makes our beautiful city of Jerusalem very accessible. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We look forward to seeing you again on your next trip. More

Tel Aviv
Top Contributor
232 reviews 232 reviews
137 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When I arrived with the group, the reception was understaffed and as the guide I had to wait too long for receiving the rooms. The bell boy service was so slow that most of the participants took their luggagee themselves. The room was fine, and had a good view. Dinner was also fine and breakfast was excellent.

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, Thank you for making a post on tripadvisor. I'm sorry to hear that you had to wait too long for receiving the rooms. We are committed to serving the needs of our patrons and your comments offer valuable feedback. I took for my attention your criticism and I promise you that we will learn from it for next... More

Winnipeg, Canada
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Breakfast was very good and with lots of choices. Rooms are older and a little tired, bathtub and sink in our room was VERY slow to drain, and even though we told the housekeeping staff the first day nothing improved in the 3 days we were there. No plug in the bathroom to use a curling iron. Location is good.

Was this review helpful? Yes
suzan v, Guest Relations Manager at Leonardo Plaza Jerusalem, responded to this review

Dear Guest, thank you for sharing a feedback. i'm very glad to know you enjoyed our big breakfast. Sorry you experienced technical difficulties, next time please call guest services right away and we'll be sure to send someone up to look over the issues you had in your room. We appreciate your vote of confidence for the future and look... More

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Additional Information about Leonardo Plaza Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Location: Israel > Jerusalem District > Jerusalem > Down Town West Jerusalem
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Leonardo Plaza Jerusalem 5*
Number of rooms: 270
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton

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