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Leonardo Plaza Hotel Jerusalem

Travelers' Choice award winner
47 King George Street, Jerusalem 91076, Israel
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1 room 1 adult
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Leonardo Plaza Hotel Jerusalem
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1,155 Reviews from our TripAdvisor Community

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Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It was a pleasure staying at the Hotel Leonardo. The stay went smooth, at all moments they were able to fix any problems that the group had, such as changing rooms. Ibrahim the manager was a pleasure to work with, he went above and beyond to make our stay go smoothly. The hotel was in a great location, walking distance... More 

Helpful?
Thank Claudia Z
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality . I will definitely pass your comments to the entire staff , especially Ibrahim . We look forward to welcoming you back again for many more wonderful experiences. Best Regards, Suzan Vaknin More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I spent two nights at the hotel. I checked out at about 11:45 on a Friday and 3 hours later I realized I had left a couple of expensive clothing items in one of the drawers in my room. I called the hotel right away to have them hold the items for me until I would get back to Jerusalem... More 

Helpful?
Thank Minette509
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, We appreciate your sharing your recent experience on TripAdvisor. We apologize that you felt our service standard fell short of your expectations. Our international staff undergoes regular, updated training and your comments have been taken seriously and are being reviewed by the appropriate departments. We have the responsibility to provide True Service to each of our guests and... More 

Woodmere, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Highly recommend specially if you are a Shabbos observant. The Hotel has one of the best location with walking distances to the kottel and cross the street from the Great Sinagogue. The staff is friendly and the food is superb. The rooms have been recently redone and are very nice.

Helpful?
1 Thank marcel s
Rehovot, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is wonderfully situated across from The Great Synagogue. Food was excellent as well as the dining room staff.Just be advised that check-in time even on a Friday is 3 p.m. However, check out on the weekend is at night after the Sabbath,.

Helpful?
1 Thank Esther F
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Ms. Esther , Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you... More 

Nashotah, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Great room. Great food. Beautifully appointed and friendly. Highly recommend the Fattal Group of hotels in Israel. So glad to have visited and had consistently great service and great accommodations. Clean and comfortable.

Helpful?
1 Thank C0mplet
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you Enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an Even better service. Best Regards, Suzan Vaknin More 

Duluth, Minnesota
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is great location, with lots of interesting opportunities within walking distance. The Jaffa Gate is an easy 20 minute walk away. There are also at least two non-kosher restaurants within a 5-10 minute walk for which this Friday-arriving traveler was grateful. My room was spacious and comfortable. The only issue I had is that I was there during "heating... More 

Helpful?
1 Thank Esther D
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Ms. Esther, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us, that and we have the best breakfast. Hope to host you again soon. Best Regards, Suzan... More 

Salford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in the Leonardo Plaza with my wife in January 2016 for a weekend trip. We booked one of their better rooms, and asked to be upgraded to an Old City view, which they did and gave us a balcony as well, on the top floor. The room was newly refurbished, and really looked beautiful. The bed was really... More 

Helpful?
2 Thank Dani E
Brooklyn, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is beautiful and rooms very comfortable and great breakfast. Front desk not to friendly but this is Israel. Elevators come in seconds... also has a great shul for davening and fast valet service. has a great lounge for snacks,coffee,beer

Helpful?
2 Thank Yossi1141
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Mr. Yossi, Thank you for taking the time to review The Leonardo Plaza. We know there are many other hotels in Jerusalem, thank you for choosing ours. It's nice to hear about your positive experience with the rooms, housekeeping and service. We look forward to hosting you again on your next trip. Best Regards, Suzan Vaknin More 

Sydney, Aust
Level Contributor
79 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed January 2, 2016

I stayed at the Leonardo Plaza for 3 nights as part of a tour group in Dec. Location was excellent, just outside the old city. Restaurants were close by and there was a supermarket and ATM machine just around the corner. There was a restaurant at the hotel although I didn't eat there so cannot comment. The bed was very... More 

Helpful?
3 Thank austraveller007
Miami, Florida
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

From the moment one enters the Leonardo Plaza Hotel, one knows it's special. The lobby is large--a bit daunting, really-- with a magnificent reception desk. The staff is very helpful in whatever you need. Our room was beautiful with exceptional amenities. It faced Old Jerusalem (spectacular view!). Breakfast there is incredibly varied; full Israeli breakfast which means all kinds of... More 

Helpful?
3 Thank vivianam274
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