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All 88 Jerusalem hotels

Mount Zion Hotel

4.0 of 5 Hotel   |   17 Hebron Rd, Jerusalem 93546, Israel
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Ranked #21 of 88 Hotels in Jerusalem
A recent review
5 of 5 stars reviewed 3 days ago
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528 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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YAVN
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a weekend that was taken from the legend. It all starts from the frond desk : efficient, welcoming and helpful staff which gives you assistance with anything you need and answer all the questions you have with patient and with really attendding to help. Looking for a restaurant : they will advise you for the... More

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1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel is a must stay if you are planning a trip to Israel. The rooms were clean and beautiful, the staff was very helpful and accommodating. It is very easy to get around from the hotel location. I really enjoyed my stay here and will definitely stay here again.

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your warm review and for having taken the time to write one. We were delighted that you enjoyed your stay and that you intend staying with us again when next in Jerusalem. More

Madrid, Spain
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a gorgeous property with plenty of character. My husband and I really enjoyed the "old world" charm of this place. The pool area in particular is quite stunning. The hotel is located on a hill so you've got incredible views of the surrounding countryside. There are several good bars and restaurants within easy walking distance. And the city... More

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your warm review and for having taken the time to write one. We were delighted to read that you appreciated the location and style of our hotel, that you enjoyed your stay and that you would gladly return when next visiting Jerusalem. More

Houston, Texas
2 reviews
1 of 5 stars Reviewed 1 week ago

I recently stayed there for a wedding and would NOT stay there again 1. Our room looked like it was furnished from a garage sale nothing matched, old and very dumpy 2. The door to our room from the hallway did not close easily 3. Eventhough we left a do not disturb sign on our door, someone came in our... More

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Your review took us somewhat by surprise and we apologize for what was clearly and understandably a disappointing experience. From your feedback we learnt of incidents that should not have occurred and of a standard of service and security that is not our norm. We really can do better as many reviewers have testified and would like to have the... More

Tel Aviv District, Israel
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

can not thank enough for the upgrade to the beautiful, charming romantic suite (716), with the private balcony overlooking the old city decor,ambience, best service , great pool and pumpering massage - - all made our stay extremely wonderful.

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

We thank you for your review in which we were delighted to read of your appreciation of the upgrade to a deluxe suite that you were offered and of your enjoyable stay. More

New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Beautiful views and pool and great breakfast. More charm than most other Jerusalem hotels. Convenient to new train station dining and entertainment area. At times the staff, although friendly, can be less professional and helpful than one would expect. For example, don't expect much help with your suitcases upon arrival. This could and should be improved to bring the hotel... More

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for taking the time to write a review and sharing the feedback of your recent visit. We were pleased to read that you appreciated the charm of the historical building, that you enjoyed our pool and our breakfast. We were sorry, however, to learn that you were not assisted with your luggage when you arrived at the hotel... More

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just rebooked another stay at the beautiful MZ. I reviewed the hotel last year after my first visit, and very much look forward to heading back for about 10 days in October. Irit Avital, the reservation manager, was extremely helpful in accommodating my special requests. Excellent customer service. Thanks Irit, Ian Jacobs.

Was this review helpful? Yes 2
Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your review. We have passed on your message to Irit and look forward to welcoming you again in October. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Phantastic old hotel, very tasteful renovated. Best location with dramatic view of the 2000 years old wall of The ancient part of Jerusalem. 15 minutes walk to the arabic market of the old town. Nice swimming pool, good " Hammam", very friendly personnel. Nearby modern center of restaurants and entertainment.

Was this review helpful? Yes 1
Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for taking the time to write a review. We were delighted to read that you appreciated the location and style of our hotel and hope that you also enjoyed your stay. More

Chelmsford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

This is a really lovely hotel with great views and easy access to the Old City of Jerusalem. The breakfast buffet in the morning is wonderful and sets you up for the rest of the day. The staff are really helpful and it just has a peaceful feeling. The only frustration is that the pool area becomes very littered because... More

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your warm review and for taking the time to write one. We much appreciate your feedback which turned our attention to the pool area and which is once again being managed more effectively. More

Auckland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed five nights here and whilst it is a fairly 'isolated' location, it is great for families with a generous buffet breakfast and a great pool. It was close to the converted railway station (5 mins walk) which had a good selection of cafes and shops and activities. Otherwise, nothing much else around. It's a good 20 min walk... More

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for taking the time to write a review. We were sorry to read that you found the hotel somewhat isolated but realized that you did not mention the German Colony with its shops, cafes and restaurants (10-15 minutes walk) or the Cinematheque with its popular restaurant, located virtually next door. We were pleased that you and your family... More

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Additional Information about Mount Zion Hotel

Address: 17 Hebron Rd, Jerusalem 93546, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mount Zion Hotel 4*
Number of rooms: 140
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Also Known As:
Mount Zion Jerusalem
Hotel Mount Zion
Mount Zion Hotel Jerusalem

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