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Mount Zion Hotel

Certificate of Excellence
17 Hebron Rd, Jerusalem 93546, Israel
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Mount Zion Hotel
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671 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jerusalem, Israel
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

How to Celebrate in Israel “It was like a dream.” “It was magical.” “I have never seen such a beautiful wedding.” This a small sample of comments from guests—from several continents—at the wedding of our son Yoni and his bride Nelly at the Mt. Zion Hotel in Jerusalem. The wedding ceremony (hupa ) itself and the dining and dancing were... More 

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toronto, ontario
Level Contributor
70 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel staff is very helpful. We booked a large room and were kindly given a suite which was very much appreciated. The breakfast is plentiful wit lots of variety including eggs cooked to order. You can see the wall surrounding the old city and the Mount of Olives. The hotel has a lovely pool but we had no time... More 

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Miami, Florida
2 reviews
1 of 5 stars Reviewed 1 week ago

The hotel's staff, particularly the front dest and security, shows lack of professionalism, they are very uncaring and treat guests as a bother. We had a very poor experience when my child forgot a toy in the room when we checked out. That same day, as soon as we noticed, we called the hotel to try to recover it. We... More 

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Your review is clearly subjective but also incorrect and misleading. We spoke with both parents on different occasions explaining the unfortunate human error made by our housekeeping staff, who found a doll in a very worn state left in the room, assumed it was to be discarded and consequently threw it away. We did not have this information when you... More 

Dallas, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Mount Zion for five nights in early June of 2015. The hotel by American standards is just average...similar to a Holiday Inn. It does however, seem to have a good location as you can walk to many of the tourist sites in Jerusalem in 10 to 15 minutes. I know our tour director said she is going... More 

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for taking the time to write a review and we are sorry if your stay was marred in any way. Our hotel which is located in an historically preserved building, overlooking Mount Zion and the Hinnom Valley, is generally appreciated for its character, charm, excellent location, good breakfasts comfortable rooms and helpful service. The description "average" is new... More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a week and found the hotel to be very enjoyable. It has stunning views all around but be sure to ask if they have a room with a view! The hotel is old but it is well maintained and the rooms are comfortable. It is worth to note there is no desk in the room rather... More 

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your warm review and for having taken the time to write one. We were delighted to read that it was a pleasure staying in our hotel and hope you will indeed return. More 

Cherry Hill, New Jersey
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were two couples who spent 4 nights at this hotel, located just south of the old city. Built on the side of a hill that overlooks the Old City, the entrance and lobby are actually on the 5th floor of the hotel. The lobby affords a beautiful view of the old city. There are two wings to the hotel... More 

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your review and for having taken the time to write one. We were pleased to read that you found the hotel to be well located, that you enjoyed our breakfasts and appreciated the service at the front desk. We therefore hope you enjoyed your stay. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My son and I stayed at Mt. Zion hotel for three nights in Jerusalem. The rooms were large, clean and comfortable. The service was excellent and the breakfast was amazing. The hotel is an easy walk from Old Jerusalem or the Train Station shopping complex. I highly recommend it to anyone travelling to Jerusalem.

Was this review helpful? Yes
Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for taking the time to write a review and for expressing your approval. We were delighted that you had an "excellent stay" and hope you will choose to stay with us again in the future. More 

Tucson, Arizona
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Mount Zion Hotel is beautiful. The hotel is built into the hill so the top floor is actually the lobby--which is lovely and welcoming. The rooms are spacious and clean.The breakfasts are outstanding and will set you up for the whole day. The wi-fi is faster than other hotels we stayed in in Israel (and free). The pool is... More 

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your warm review and for having taken the time to write one. We were delighted that you appreciated and enjoyed the facitlies and service and hope you will choose to stay with us again should you return to visit Jerusalem. More 

Chagrin Falls, Ohio
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

we stayed there for 3 nights, and had a very pleasant stay. Our room was clean and the accommodations were quiet. A few improvements could be made. The steam room was falling apart. Further, the concierge could have been a little bit more knowledgeable about the area as it relates to directions and restaurants. However all in all it was... More 

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your feedback and for taking the time to write a review. We were delighted to read that your stay was a pleasant one and that you would come back again. We hope you will. More 

Benalmadena, Spain
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 27, 2015

We stayed 5 nights at this hotel and thoroughly enjoyed our stay. We arrived in the evening, dropped out bags and headed out into the Old City via the Zion Gate which was a mere ten-minute walk from the hotel. Our room was conveniently located on the hotel entrance level and suited our needs. The following day after touring I... More 

Was this review helpful? Yes
Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your warm review and for taking the time to write one. We were delighted to read that you thoroughly enjoyed your stay and hope you will visit Jerusalem and the Mount Zion again in the near future. More 

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