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Mount Zion Hotel

Certificate of Excellence
17 Hebron Rd, Jerusalem 93546, Israel
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Mount Zion Hotel
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Mount Zion Hotel
Mount Zion Hotel
Mount Zion Hotel
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688 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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  • English first
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  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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  • All months
    (688)
  • Mar-May only
    (158)
  • Jun-Aug only
    (230)
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    (173)
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    (127)
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Ezer ,Israel Sede Eli
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

The special atmosphere is created due thehotel's uniqe architectural combination of the courtyards of Jerusalem . the view from the room is the epitome of beauty of Jerusalem . wonderful breakfast .spacious room and great service . and great location . Highly recommend for those who want to experience Jerusalem atmosphire at the hotel as well !

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Loved the view from the window lobby that faces the Old City and enjoyed lunch overlooking the pool gardens.Manageable walk to Jaffa Gate. Beautiful pool. Spectacular breakfast! Very comfortable. We took a taxi to Mount of Olives and walked back through Old City at Lions Gate.

Was this review helpful? Yes 1
Greater Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

Great location. Good breakfast. Service was average. House keeping didn't remove a tray from room service in the room after they had made up the room. I called reception they told me to put it outside the door, where it remained for quiet some time. The rooms need to be refurbished. The carpets are really tacky and dirty - need... More 

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your review and for having taken the time to write one. Your comments regarding the housekeeping have been noted and we apologize for the standard of service you experienced. Please be assured that we generally do better. More 

Boston, Massachusetts
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago

Historic feeling, great location near the Cinemateque, Emek Refaim, walkable to Old City and Mamila. Excellent service. Food is good though not the best in town. Views, pool, stone buildings, Turkish bath--all great. Old Station now great for families and couples and friends.

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your review and for having taken the time to write one. We were delighted to read that you "love staying here" and hope you will continue to choose the Mount Zion when visiting Jerusalem. More 

London, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Mount Zion Hotel is about a ten-fifteen minute walk to the Jaffa gate, entrance to the Old City. The walk involves a hill. It is a bit closer to the Zion Gate, though we found it easier to return from there. The hotel is a renovated building, with a good sized swimming pool. Our room was clean. We sat on... More 

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your review and for having taken the time to write one. We were pleased to read your conclusion that it was an overall good stay and hope that you would choose to stay with us again should you visit Jerusalem in the future. More 

Lawrenceville, New Jersey, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my third time staying at the Mount Zion Hotel. Great hotel, at a great location. So close to everything especially the First Station that is open on Shabbat with restaurants, services with music on Friday night. Mt. Zion has a friendly and helpful staff. Pool is awesome and much needed to relax on a hot day.

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your warm review and for having taken the time to write one. We are delighted that you chose to stay with us a third time and hope you will continue to do so in the future. More 

California
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great views, beautiful public space, less than average guest rooms. The hotel describes renovated rooms, really?? The stone rooms in the photos people posted are only suites, of which there are only a few. I'm very disappointed. Here's hoping the food is wonderful...

Was this review helpful? Yes 1
Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for taking the time to write a review in which we were sorry to learn of your disappointment with our rooms. We regret that your expectations were not met but our website does show photos of various categories of rooms including those with stone walls. These are indeed deluxe suites, located in the original historical building, and as... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We would like to make special mention of the wonderful and caring staff at the Mount Zion.I had a serious health scare whilst holidaying in Jerusalem. The staff allowed us very early check in for no extra charge ,,organised a doctor to come to the hotel for us and helped us with all further arrangements... Thankyou to you all🌟🌟🌟🌟🌟

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your kind words and we hope you have completely recovered. Perhaps you will have another opportunity to visit Jerusalem and stay with us once more. More 

London, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely, historic building; very helpful staff; large, comfortable bedroom; bathroom in need of an update although I appreciate the hotel is trying to keep the style but a proper shower and a modern loo wouldn't go amiss. Breakfast buffet was excellent, eaten on the terrace with a wonderful view, but they do need to do something about the birds. Loved... More 

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Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your review and for having taken the time to write one. We were delighted that your stay at the Mount Zion was a good experience and hope you will choose to stay with us again in the future. More 

Denver, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Mount Zion Hotel for 3 nights. The hotel was just okay. It may have been the room we stayed in but it didn't feel very clean and it was not well updated. The breakfast was excellent and the location is good.

Was this review helpful? Yes
Hannan S, Deputy General Manager at Mount Zion Hotel, responded to this review

Thank you for your review and for having taken the time to write one. Your feedback is important to us and we regret that you "didn't love" our hotel. Please be assured that had we been aware at the time that you were not happy with your room we would have gladly tried to find another that would have suited... More 

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