I’d recommend this hotel without hesitation. It’s in a great location, with a charming view of the old city. The rooms are comfortable, the staff is helpful, the pool (while cold) makes for a nice break from the afternoon heat and the crowds, and the hamam is a real treat. A few of the other things that make this hotel... More

We stayed at the Mount Zion Hotel for 5 nights and thoroughly enjoyed the hotel. It's located just south of the Old City of Jerusalem (10 minute walk to the Mt. Zion Gate). The room was large, had a comfortable bed and nice furniture. Our room looked out on a court yard and was very quiet. The staff was friendly... More

Very nice hotel with an amazing view of Jerusalem, great location and 5 min from the old city. After long day of walking we enjoyed the fantastic SPA with a Turkish Hamam. More

#306 room was worn and old. Bathrom shower tiles had some mold. Old caked dirt in the corners. Ask for a rennovated room. More

We stayed here in April (I've stayed before too) and it is a clean, friendly, comfortable hotel with stunning views of the Old City of Jerusalem. It's not a 5 star and doesn't pretend to be, but it's a really good 4 Star and better value than most other hotels in that category. The superior rooms are all in the... More

Good value for money. Very good service. Breakfastv rather poor as for European breakfast habits. Room nice, clean. More

the hotel is old and leaves a lot to be desired. the water pressure in the shower was so weak i wasn't able to wash my hair. the bathrooms are old, housekeeping did a mediocre job of cleaing prior to my arrival (there were remnants of previous guests' leftovers in my room), no washcloths without asking multiple times. my room... More

Don't be fooled by fancy photos they are not Citadel rooms. Based on prior reviews we reserved a Citadel Room at about $300. When we got there we were give this cheap little room that I assume was the $199 room. I objected. The management was bitter and arrogant. I asked that I need to cancel and leave the hotel.... More

Reading former reviews I reserved two Citadel rooms at $300, while standard room was $200. I was fooled by photos and descriptions on website. The management is shady and arrogant. They did not listen to my objection. Basically, I paid $300 and got a $200 room. I managed to cancel part of my stay and got refund through effort through... More