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All 89 Jerusalem hotels

Crowne Plaza Hotel Jerusalem

4.0 of 5 Hotel   |   Givat Ram, Jerusalem 91130, Israel (Givat Ram)
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Ranked #23 of 89 Hotels in Jerusalem
A recent review
4 of 5 stars Reviewed July 12, 2013
jmcneill817 Fairfax Station, Virginia
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738 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Jerusalem
See the most recent reviews
Fairfax Station, Virginia
Top Contributor
55 reviews 55 reviews
52 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed July 12, 2013

I chose this hotel for my last two nights in Jerusalem because I wanted to be in the western part of Jerusalem and closer to Ben Gourion. I was very pleasantly surprised with the hotel considering some of the negative reviews. It is an older but very well maintained hotel located on top of a hill in the government section.... More

Was this review helpful? Yes 43
Sheley13, Public Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for choosing "Crowne Plaza" Jerusalem hotel and for your thoughtful comments regarding your recent stay with us. Your comments will be shared with our Management, as reinforcement to continue their efforts to make our guests stay as special as possible. We will be looking forward to the opportunity to serve your future lodging needs.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 8, 2013 via mobile

The hotel is very nice, Ive stayed in lots of hotels over here but crown plaza is 1 of the best in Israel! location, is great, We loved the pool, its very clean and very good food! And we would like to thank Moshiko Zukerman for our wonderfull stay and your service! Thanks!:) Nancy

Was this review helpful? Yes 43
Sheley13, Public Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for choosing "Crowne Plaza" Jerusalem hotel and for your thoughtful comments regarding your recent stay with us. Your comments will be shared with our Management, as reinforcement to continue their efforts to make our guests stay as special as possible. We will be looking forward to the opportunity to serve your future lodging needs.... More

Houston, Texas
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 5, 2013

Stayed at this hotel with a big big group and they were so great to us. The rooms were nice and big and all of them had a nice balcony. We also spent some time at the pool which was really fun! We drove around on a bus so I'm not sure the location is ideal for the sights of... More

Was this review helpful? Yes 43
Sheley13, Public Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for choosing "Crowne Plaza" Jerusalem hotel and for your thoughtful comments regarding your recent stay with us. Your comments will be shared with our Management, as reinforcement to continue their efforts to make our guests stay as special as possible. We will be looking forward to the opportunity to serve your future lodging needs.... More

Haifa, Israel
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 2, 2013

Stayed there 1 night. Friday afternoon to Saturday afternoon. Meals are nice though it's a problem on Saturdays (i.e. Friday evenings to Saturday night) since they don't cook but keep cooked food warm the whole day. Breakfast is OK and so are lunch and dinner - but there's nothing special that worth mentioning. Location - if you have a car... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Shaul, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As... More

Top Contributor
114 reviews 114 reviews
31 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed June 28, 2013

Great location next to all main attractions Nice pool area with gym and sauna Parking 35 shekel , not bad Rooms are very nice , not big but dont expect big rooms in israel Room equipped with mini bar and pot for hot water for coffee Didn't try the resturant but breakfast should be good

Was this review helpful? Yes 43
Sheley13, Public Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for choosing "Crowne Plaza" Jerusalem hotel and for your thoughtful comments regarding your recent stay with us. Your comments will be shared with our Management, as reinforcement to continue their efforts to make our guests stay as special as possible. We will be looking forward to the opportunity to serve your future lodging needs.... More

Melbourne, Australia
2 reviews
2 of 5 stars Reviewed June 21, 2013

I saw pictures of this hotel in a 1994 Israeli movie when it was the Jerusalem Hilton. Apart from new TVs, new beds and a new name, the owners of this hotel do not appear to have spent a cent on this hotel in the ensuing 20 years. This hotel is tired and drab and in desperate need of a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear AussieTrav47, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. Our hotel is very proud of its level of service, cleanliness and quality of its product. In this regard we regret we did not live up to your expectations in some aspects of your stay. I have taken note... More

Israel
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 18, 2013

Stayed at this hotel over the last weekend. Room was small and not very modern- far too expensive for what you get. No free parking. My 6 year old daughter burnt her hand when getting cereal for breakfast- the cereal buffet was placed on a hot plate!!! We complained to the head waiter who apologized and cordoned off the area... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Nellos, Thank you for taking the time to relay your comments regarding our property during your recent stay. Your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message. We look forward to hearing back from you soon. Sincerely, Janice A.... More

Zacatecas, Mexico
1 review
3 of 5 stars Reviewed June 17, 2013

They have this one big rectangular HOT food island, but the plates are cold. I remember twice getting these nice hot string beans, putting butter on them and then leaving them on my plate as the butter did not melt. If they would just convert ONE or TWO spots on their hot food island to serve HOT, WARM PLATES! This... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear JohnPendleton, Thank you for providing us with a very considerate review and thank you for staying with us. I am truly sorry to hear that the food served during your travel did not live up to your expectations. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would... More

Howard Beach
Contributor
20 reviews 20 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 16, 2013

Hotel is always very busy with most rooms sold out. Initially receive two double beds but was upgraded to a king. Room views were outstanding and very clean. Breakfast buffet was probably the best from all the hotels I stayed at in Israel. Staff was very accommodating and management very assisting.

Was this review helpful? Yes 40
Lisbon
Top Contributor
81 reviews 81 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed June 15, 2013

This hotel is conveniently located nearby the international convention center, and that's the only advantage of it. At arrival, about 3 am, there was a mistake in the booking, they misunderstood and apparently we had no room. It was actually sorted out, and I did get a room, though I would not expect such confusion in a crowne plaza. Room... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear travelfromportugal, Thank you for taking the time to provide us with feedback regarding your recent stay with us. I am pleased to note that you liked our location. I am sorry to hear about the troubles that you have encountered with your reservation. Also, please accept our sincerest apologies for any shortcomings in your room and if our breakfast... More

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Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram, Jerusalem 91130, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > Givat Ram
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
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Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza

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