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All 89 Jerusalem hotels

Crowne Plaza Hotel Jerusalem

4.0 of 5 Hotel   |   Givat Ram, Jerusalem 91130, Israel (Givat Ram)
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Ranked #23 of 89 Hotels in Jerusalem
A recent review
4 of 5 stars reviewed 3 weeks ago
wolfman26 England
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739 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Jerusalem
See the most recent reviews
England
1 review
4 of 5 stars Reviewed 3 weeks ago

We had a lovely stay here. The prices are reasonable for Jerusalem and the hotel whilst not in the most central location is a short taxi rides from most tourist sites. They have an outdoor pool that is covered in the winter which we enjoyed. The bedrooms were a little dated but comfortable. We had two connecting rooms for our... More

Was this review helpful? Yes
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for staying with us and taking the time to leave a review.We strive to provide the best possible service and experince and it is always great to hear from our guests on how we are doing. We appreciat the candid feedback we recive and welcome any opportunity to improve. Thank you for staying with us,and we... More

Jerusalem, Israel
1 review
5 of 5 stars Reviewed 3 weeks ago

We just had a one night stay and we were very pleased. The front desk man was extremely helpful and friendly. The room was excellent and the morning newspaper and complementary water and chocolates were a nice touch. We have a second two night stay planned for the end of and we are looking forward to it. We are looking... More

Was this review helpful? Yes
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for staying with us and taking the time to leave a review.We strive to provide the best possible service and experince and it is always great to hear from our guests on how we are doing. We appreciat the candid feedback we recive and welcome any opportunity to improve. Thank you for staying with us,and we... More

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We didn't expect much from a chain hotel in Israel (due to experience) but we we positively surprised: The staff is attentive friendly, and helpful, the rooms (we booked standard deluxe) modern and clean. A minus is the poor isolation so whenever the neighbors wake up, you probably will too.

Was this review helpful? Yes
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for staying with us and taking the time to leave a review.We strive to provide the best possible service and experince and it is always great to hear from our guests on how we are doing. We appreciat the candid feedback we recive and welcome any opportunity to improve. Thank you for staying with us,and we... More

Baltimore, Maryland
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Crowne Plaza Hotel in Jerusalem for one night over the Jewish Sabbath. As a member of IHG I have stayed at several Crowne Plaza properties mostly in the US. I have always found their hotels to be clean, friendly, and a good overall affordable choice. The Crowne Plaza in Jerusalem generally met the expectations, but the... More

Was this review helpful? Yes 4
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, First let me thank you for choosing to stay at the "Crowne Plaza" Jerusalem Hotel. It is our goal to consistently provide superior service and facilities and we sincerely apologize if we fell short on this case.. Please contact us on email address: jm_cpc2@crowneplaza-il.com to further discuss the matters mention. We hope that you will continue choosing "Crowne... More

jerusalem,Israel
Top Contributor
76 reviews 76 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed October 17, 2014

Having breakfast at the Genesis restaurant is a strong incentive not visiting again, nor staying at this hotel all together. Slow service, non professional personel, non appetising food, cold omelets, very limited choices and noisy surroundings. The only good dishes were the fresh orange and grapefruit juices, and one big fresh roll (for two).

Was this review helpful? Yes 4
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, First let me thank you for choosing to stay at the "Crowne Plaza" Jerusalem Hotel. It is our goal to consistently provide superior service and facilities and we sincerely apologize if we fell short on this case.. Please contact us on email address: jm_cpc2@crowneplaza-il.com to further discuss the matters mention. We hope that you will continue choosing "Crowne... More

Taipei, Taiwan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 11, 2014

I read some of the reviews before we stayed at this hotel, so didn't set my expectations high from the beginning. It turned out the hotel is really mediocre, below standard of most other Crowne Plaza Hotels I stayed at. Staff seem to be a bit cold and distant, and room is well worn. Location is ok if you want... More

Was this review helpful? Yes 5
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, First let me thank you for choosing to stay at the "Crowne Plaza" Jerusalem Hotel. It is our goal to consistently provide superior service and facilities and we sincerely apologize if we fell short on this case.. Please contact us on email address: jm_cpc2@crowneplaza-il.com to further discuss the matters mention. We hope that you will continue choosing "Crowne... More

ashdod
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 27, 2014

I often take breakfast together with my friends and family in this gorgeous place. The food is always fresh and tasty, the staff is very friendly and professional, and the whole atmosphere invites you to come back again and again!!! Strongly recommended to everybody!!!

Was this review helpful? Yes 3
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for staying with us and taking the time to leave a review.We strive to provide the best possible service and experince and it is always great to hear from our guests on how we are doing. We appreciat the candid feedback we recive and welcome any opportunity to improve. Thank you for staying with us,and we... More

Dallas
Contributor
16 reviews 16 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 25, 2014

Located at the highest point in Jerusalem, the hotel is a walk away from the Supreme Court. it is 10 minute taxi ride to the old city. This hotel is 10 minute walk to city bus terminal. Therefore, many bus line stops here. Rooms are spacious and comfortable. It is like any other 4 stars hotel. On Saturday morning, you... More

Was this review helpful? Yes 4
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for staying with us and taking the time to leave a review.We strive to provide the best possible service and experince and it is always great to hear from our guests on how we are doing. We appreciat the candid feedback we recive and welcome any opportunity to improve. Thank you for staying with us,and we... More

Lehavim
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 20, 2014

The hotel facilities are nice, very rich breakfast and dinner- a great variety of food, good quality. Service is nice, a big issue with the elevators- long line and all are full. Rooms are nice, nice view of Jerusalem sites around. The hotel is Shabat Kosher so no activities but pool during Saturdays.

Was this review helpful? Yes 5
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for staying with us and taking the time to leave a review.We strive to provide the best possible service and experince and it is always great to hear from our guests on how we are doing. We appreciat the candid feedback we recive and welcome any opportunity to improve. Thank you for staying with us,and we... More

Jerusalem, Israel
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 17, 2014

Lokated on the top of a hill right at the main enterence to Jerusalem, looking out you room's window you can get a taste of the beauty of the city. Rooms are comfortable and give you enough space. The dinning room is loudy but the food gives you the home feelinf you're always lookinf for. The swimming pool is nice... More

Was this review helpful? Yes 6
Akram K, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for staying with us and taking the time to leave a review.We strive to provide the best possible service and experince and it is always great to hear from our guests on how we are doing. We appreciat the candid feedback we recive and welcome any opportunity to improve. Thank you for staying with us,and we... More

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Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram, Jerusalem 91130, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > Givat Ram
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
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Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza

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