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Crowne Plaza Hotel Jerusalem

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Givat Ram, Jerusalem 91130, Israel
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Crowne Plaza Hotel Jerusalem
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Crowne Plaza Hotel Jerusalem
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990 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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  • Korean first
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  • Russian first
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    (990)
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    (306)
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Gurgaon
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed today NEW

Stayed here for close to six months. A very well kept hotel. Nice clean rooms. Excellent room service. Nice break fast spread. People in the breakfast service are very courteous. Overall a very good experience.

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The room was spacious and clean. We were upgraded at our arrival to a room with a king size bed. The concierge was also very friendly. The food in loby at the hotel was great especially their bread. It is close to machane yehuda, central bus station and not far with a taxi to the old town. I will definately... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

Haifa, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We came for a spontaneous mid-wee vacation with the family and found a nice and cozy hotel with warm hospitality and very good location and with excellent service :-)! Also excellent fitness room spa and pool. We're looking forward for our next visit!

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

Braga
Level Contributor
139 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location of the hotel is good depending on your needs. It is close to the tram station which takes you to the old city in 10 min, it is too fare to walk to the old city and city Centre. We were put in one of the refurbished room on the 12th floor with a great view over Jerusalem.... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed there to visit Jerusalem and found very helpful staff Fadi and Benny special thanks front staff to arrange transportation for us big smile and greeting from breakfast staff , we planned to go out for dinner but when we had breakfast we stayed for dinner and enjoy dinner plenty of choice and tasty as well.Great location just couple... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is the best Crowne Plaza in Israel by far. That you for Benny is the front desk for being the most sincere and helpful person on our entire trip. Every morning he is there to help us whether it is with planning our day or telling us the best route. The room is fairly large in comparison to other... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

Sao Paulo, SP
1 review
4 of 5 stars Reviewed 1 week ago

rooms are spacious and were recently renovated, the swimming pool area is nice and the electric roof provides control of shade and sun light; Israeli breakfast is delicious and varied, with a mediterranean healthy style .

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

1 review
5 of 5 stars Reviewed 1 week ago

you Always feel @ home the rooms are very nice and the food is very nice this is Great value for what you Get who ever i saw in the hotel was happy in the morning @ Breakfast the waiters go out of the way to make everybody happy

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

Manchester, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is good depending on your needs. It is close to the main bus station main and main market but is not really walkable to the old city and centre of town. We were put in one of the refurbished room on the 11th floor with a great view of Jerusalem. The bathrooms could do with... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

Haifa, Israel
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice and clean room, good view on Jerusalem. Very good location, close to Old City, Machane Yehuda market. Excellent food. Few another details (that need to improve): Wireless speed very low, internet work very slow. Sometime water was stop for few minutes.

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional... More 

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