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Crowne Plaza Hotel Jerusalem

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Givat Ram, Jerusalem 91130, Israel
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Crowne Plaza Hotel Jerusalem
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Ranked #28 of 91 Hotels in Jerusalem
A recent review
4 of 5 stars reviewed 3 days ago
RajatBMumbai (Bombay) Mumbai (Bombay), India
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849 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a decent stay here. I had got a stay in one of the suite rooms which have been recently redecorated. Nice design, large rooms. Disappointed with the breakfast on the business lounge floor on the top floor. Overall its a business centre hotel, and and advantage when you have to be close by. Its also the tallest building in... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional... More 

Toronto, Canada
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed in this hotel for 5 days as part of a tour package. My review is mixed as some things such as buffet breakfast and dinners were wonderful but the cleanliness of hotel was horrible. The rooms were dirty ..black "gunk" in corner of floor in bathroom and other places. phone was disgustingly dirty and didn't have any labels... More 

Was this review helpful? Yes 1
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional... More 

Jerusalem, Israel
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is located next to the Jerusalem Convention Center, main bus station, cinema city, museums and the Parliament of Israel. All the rooms have a city view and from the high floors can be obtain a view to the far distances. The hotel has a number of different type of rooms and very nice suits. The dinning room offers... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed you stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

Lake Barrington IL
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed for six nights and found that this hotel maintains an Excellent standard. We had a standard room which was clean but on the small side and could of done with more shelving for ones clothes. However all was offset by wonderful staff I would be remiss if I did not mention a few who we got to know... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed you stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

Philippines
1 review
5 of 5 stars Reviewed 1 week ago

I was with my husband looking for an ATM machine when we were approached by NOUR, one of the reception. He came to assist us. When I asked him if there was a shop nearby where we can buy a sweater or jacket for it was very cold, we didn't anticipate that the weather was that cold., Nour, telling us... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed you stay with us and we would like you to know that all of our guests are important and special to us. Your kind words were passed on to Nour and He sends his regards. We are looking forward to hosting you again and we wish you the best. Sincerely yours... More 

Wodonga, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Good, clean, comfortable hotel, with attentive staff. Outstanding concierge, Benny, who was knowledgeable about all things Jerusalem, helped me with my itinerary every morning, then asked how my day was when I returned in the evening. Great service and great guy.

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed you stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

Tel Aviv, Israel
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in this hotel frequently on business trips for the last 4 years and highly recommend it good location, large spacious rooms , nice views from all rooms. A very good breakfast included. swimming pool and spa

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed you stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

Tel Aviv, Israel
Top Contributor
58 reviews 58 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed for one night during the Jerusalem Marathon weekend. I used rewards for booking. Check-in : I was forewarned not to check in before 15H00 . There was no way they'll let me in before that time , unless I booked an extra night - the night before! Upon arrival , the queue was very long due to only... More 

Was this review helpful? Yes 1
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hi it's my first time in Jerusalem it is a beautiful city and I've enjoyed a lot, specially in the old city. I've spend a nice time in crown plaza it's nice and clean hotel. I would like to thank kolthum who gave me a cup of water and asked me about my health when I had tired ...

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed you stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed for 4 days there, it is charming hotel. The reception very good, the food was delicious. Crown Plaza is one of the most beautiful hotels in Jerusalem, it's located close to the central station. The staff and workers there are very kind and friendly, i met the floor manager called Kalthoom ، she was more than available and... More 

Was this review helpful? Yes
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed you stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel More 

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