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All 87 Jerusalem hotels

Waldorf Astoria Jerusalem

5.0 of 5 Hotel   |   26-28 Agron Street; Intersection King David, Agron, Mamilla Sts | Adjacent to Independence Park; Mamilla district, Jerusalem 94190, Israel
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Waldorf Astoria Jerusalem
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82%
Ranked #9 of 87 hotels in Jerusalem
A recent review
5 of 5 stars reviewed 2 days ago
Magora Jerusalem
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65 people have reviewed this hotel

Traveler rating
    45
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Jerusalem
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A very old Jerusalem Edifice was selected as the site where the new Waldorf Astoria Jerusalem Hotel was to be build, on condition that the outside of the original construction shall remain intact. Therefore, before discussing the attributes of the Waldorf Astoria, Jerusalem Hotel, it should be mentioned first that the building itself is as an architectural achievement.The interior of... More

Was this review helpful? Yes 1
New York City, New York
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Like no other hotel I've ever stayed in with regards to the service and treatment by the entire staff. The most luxurious bathrooms and hi tech meets Old Jerusalem architecture. The hotel is situated in the best location near the Old City and Mamila Mall.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
Los Angeles, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed here for four days. The location is excellent right across the road from the old city. They have done a lovely job with the interior. Classic high luxury but very tasteful. The staff are extremely friendly and helpful. The rooms are very nice. Extremely comfortable beds. The breakfast is FABULOUS. The only thing the hotel lacks that... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in Jerusalem staying at another hotel but looking for where to stay on our next trip. We walked into the lobby of the hotel and were wowed by the taste and beauty of the space. While there we met the Guest relations concierge, Jason Gordon. He was great and told us about the history of the hotel facade... More

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WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear Harley 011_10, Thank you for sharing your recent experience at Waldorf Astoria Jerusalem. We are delighted by your mention of the hotel's beautiful restoration and learning of the majestic history behind the property. We appreciate your noting one of our personal concierge staff who ensures each guest receives anticipatory and personalized service. We look forward to welcoming you on... More

Montreal, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

great location, beautiful building and great staff - gorgeous restored lobby with all the old world charm in a new modern design. close to old city and all center city shopping - would def recommend..

Was this review helpful? Yes 2
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear anna s, Thank you for sharing the highlights of your visit with us at Waldorf Astoria Jerusalem. We agree...the hotel is a wonderful mix of cultures. The meticulous restoration and ambitious construction created an exceptional luxury hotel which sits between the charms of the Old City and the modern bustle of Jerusalem. We look forward to welcoming you back... More

Jerusalem
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I really do like the opening cocktail party which been more than perfect the food was very good and the waiters was helpful spicily bashar I meet him a lot in deferent places and he always make the serves better than good , I really like the ballroom it's really beautiful , and the location is certainly in the best... More

Was this review helpful? Yes 1
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear J112233, We are thrilled you joined us to celebrate the opening of Waldorf Astoria Jerusalem. Our Palace Ballroom is indeed becoming the preferred choice for glamorous and unforgettable occasions. We especially appreciate your singling out one of our professional staff and noting the True Waldorf Service received, our singular brand standard. We look forward to seeing you again soon.... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a new hotel, so I will try not to rate them too harshly. I did not stay at the Waldorf but came here for a shabbat dinner in the ballroom. First, let me say that the public areas are gorgeous. The lobby, the restaurants, the location, it's spectacular! However, my group and I were guinea pigs for the hotel's... More

Was this review helpful? Yes 1
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear 880gigi, We appreciate your sharing your recent experience on TripAdvisor. We apologize that you felt our service standard fell short of your expectations. We have had several successful events in the Ballroom both prior to and since the event you refer to. Our international staff undergoes regular, updated training and your comments have been taken seriously and are being... More

Toronto
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just left Jerusalem after a 5 night stay at the waldorf Astoria Jerusalem .there is nothing better than checking in to a new room that has not been used yet. It's not the biggest room but it was beautiful, along with a beautiful marble bathroom with tv in the mirror. The bed and sheets were amazing and comfortable and after... More

Was this review helpful? Yes 1
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear Lori R, We appreciate your sharing your recent experience at Waldorf Astoria Jerusalem. As you noted, the hotel is a tranquil oasis and our luxuriously appointed guest rooms enable our international travelers to rest in great comfort. Starting the day with the gourmet selections at the grand buffet in the Palace restaurant is indeed a treat and a favorite... More

Kihei
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The remodel and the rooms are very nice. For this being a Hilton hotel. Simply the worst I've experienced in 50 years. Even if you are at Hilton honors member really should consider another hotel. At these prices service is poor to say the least. We're used to staying in hotels of this quality with excellent service. I'm not sure... More

Was this review helpful? Yes 2
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear Coconutsowner, Thank you for sharing your recent experience at our hotel on TripAdvisor. Please know we take your comments seriously and have discussed them with the various applicable departments. Our international professional staff repeatedly undergoes training to reinforce the brand standard of providing True Waldorf Service. Feedback like yours is important for us to review where we need to... More

Orange County, CA
Contributor
19 reviews 19 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the new Waldorf Astoria Jerusalem in June with family in 3 rooms. I will rate this on several criteria. 1) Rooms - 5 Star beautiful rooms with great linens, clean and awesome bathrooms. 2) Service - 5 Star service from the concierge to the doorman (Barry). They were always attentive and helpful and made an effort to... More

Was this review helpful? Yes 2
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear G Bernstein, We are happy you enjoyed your recent stay at Waldorf Astoria Jerusalem. We are appreciative of your singling out some of our professional staff. True Waldorf Service is what our guests expect upon their arrival and we are constantly working with our staff to upgrade our service and offerings. From our gourmet restaurants to our beautifully restored... More

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Additional Information about Waldorf Astoria Jerusalem

Address: 26-28 Agron Street; Intersection King David, Agron, Mamilla Sts | Adjacent to Independence Park; Mamilla district, Jerusalem 94190, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Jerusalem 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#8 Luxury Hotel in Jerusalem
Hotel Class
Official Description (provided by the hotel)
Waldorf Astoria Jerusalem is set within a uniquely preserved ottoman facade. The meticulous restoration and ambitious construction have created an exceptional new luxury hotel which sits majestically at a crossroads between the charms of the walled Old City and the modern bustle of Jerusalem. The luxurious boutique spa, gyms, pools and saunas will open in 2015. ... more   less 
Number of rooms
226

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