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Leonardo Hotel Jerusalem

Travelers' Choice award winner
9 Saint George Street | Jerusalem, Jerusalem 97200, Israel
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1 room 1 guest
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Leonardo Hotel Jerusalem
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1,234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Leonardo Hotel Jerusalem
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Winnipeg
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 2, 2014

We were there with a large tour group in September 2014. We arrived a few weeks after things had settled in Israel and were very warmly welcomed by the staff. That was a nice touch. The food was excellent and the rooms were overall very nice. The lounge chairs by the pool are pretty tired and there are a few... More 

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are happy that you enjoyed the majority of your stay. I passed your review to all the managers to learn and to improve. Eventually we will replace the elevator to make sure this doesn't happen again. Our main goal is to get better at all aspects in... More 

1 review
5 of 5 stars Reviewed November 2, 2014

We had the best vacation on leonardo hotel in jerusalem the food was great the room big and comfort the service is kind and we suggest on this hotel. We will come again next time and will be on this hotel again.

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, We are happy to hear that you had a delightful stay, thank you for staying with Leonardo Hotel Jerusalem. We hope to see you back with us. Best regards, Yael Hazan Guest Relations Manager More 

1 review
5 of 5 stars Reviewed November 2, 2014

Next to Damascus gate ten minutes from the center next to the wall also we enjoyed the hotel we recommend to eat at Tamar restraint great big breakfast and the best is the service evey one so nice and kind

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for this fabulous review and you enjoyed the location of the hotel which is near every major sight in Jerusalem. We are delighted that you enjoyed your stay and we hope to see you among our guest. Best regards, Yael Hazan Guest Relations Manager More 

Saint Louis, Missouri
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 1, 2014

We stayed at the Leonardo for four nights in October. It is clean and well-appointed. Nice bedding and towels. Staff was accommodating and greeted us with kindness. The dining room featured a wide variety of food choices and was delicious. Would stay at this hotel again.

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time for writing this wonderful review. We are very happy to read that you enjoyed our comfortable room and great service along with the food. We work hard to make sure that our guests are contained and happy. We definitely hope to see you come again and stay at Leonardo Hotel Jerusalem. Best... More 

1 review
5 of 5 stars Reviewed October 29, 2014

While working as a policeman in the city of Jerusalem were at the hotel, the service was excellent, good attitude from hotel staff. Rooms are in excellent condition, fitness center and spa at a high level.

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1 review
5 of 5 stars Reviewed October 29, 2014

We arrived to the hotel welcomed us warmly and love great people in a great high level service and luxurious rooms in a very grand hotel pool spa gym is amazing thank you all for the warm treatment from the heart

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your lovely review. That you enjoyed our service and our warm welcome from our team, also that you enjoyed the gym and the pool. We definitely would love to see you among our guests. Best regards, Yael Hazan Guest Relations Manager More 

1 review
5 of 5 stars Reviewed October 28, 2014

Wonderfull stay great great location .hugh lobby welcoming staff rooms not fency but clean and spacius i recomened every one to come to see and enjoy the Best hotel in the area .hotel in all aspects !!!!!!!!!!!!!!!

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1 review
4 of 5 stars Reviewed October 26, 2014

It was nice staying with them because of the great service that they have in the hotel , the management is every good and their are very kind with their guests, they solve every problem when you talk to them

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Cape Town Central, South Africa
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 25, 2014

My first visit to Jerusalem and what an experience - enhanced by the Leonardo which apart from being well located, provides all that can be expected - from the large welcoming reception lobby, great front desk staff, to the excellent dining to suit every taste and clean, comfortable rooms. Highly recommended.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed October 19, 2014

For two weeks we have been pampered to luxury with amazing food location and service. Israel is the nicest country I visit and the Leonardo fits perfectly in the vista. In the hotel there is a plethora of opportunities for an experience. The hotel staff it's spas and pool offer a relaxing escape from the worries of the world.

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