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All 87 Jerusalem hotels

Leonardo Hotel Jerusalem

4.0 of 5 Hotel   |   9 Saint George Street | Jerusalem, Jerusalem 97200, Israel (American Colony)
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Leonardo Hotel Jerusalem
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73%
Ranked #10 of 87 hotels in Jerusalem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
arikkh אשקלון, ישראל, מזרח התיכון
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761 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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There are newer reviews for Leonardo Hotel Jerusalem
See the most recent reviews
אשקלון, ישראל, מזרח התיכון
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is wonderful. We enjoyed the food and all it has to offer. The shabat was excellent. The room was clean and spacious. The service was outstanding. The pool service was quick and the pool was enjoyable. We enjoyed our stay very much

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review regarding our hotel. We were pleased to have read that you enjoyed all the amenities that our hotel has to offer, and therefore, have enjoyed your stay. We hope to be of service again soon. Best wishes, Yael - Guest Relations Manager More

newyork
1 review
5 of 5 stars Reviewed 1 week ago via mobile

great hotel to stay great team great location good foood good and rich breakfast lots of choices what a beutiful hotel rooms on eight floor just great view of jerusalem love thishotel want to say a big thank you and this is the place to say

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for writing a review in regards to our hotel. We are pleased that you enjoyed our rooms and the view it offers. We hope to see you again soon on the eighth floor, overlooking the beautiful view. Best wishes, Yael - Guest Relations Manager More

ashkelon
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family and I came to rest for the weekend and we had an exceptional stay. I thoroughly enjoyed the rooms and the service that came with the hotel. The hotel staff was respectful and the food was satisfying.

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for writing a review regarding our hotel. We were pleased to have read that you enjoyed the food, the service, and our rooms. We hope to be of service to you again. Best wishes, Yael - Guest Relations Manager More

Bushkill, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights in May, 2014. It was a great experience. Rooms, Breakfast & Dinner Buffet were great, lots of food to choose from. Service was great. Free calls to US & WiFi was a plus

Was this review helpful? Yes 1
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your kind review. We were pleased to have read that you enjoyed your stay. We were glad to be of service. We hope to be of service on your next visit. Best wishes, Yael - Guest Relations Manager More

Haifa, Israel
Top Contributor
96 reviews 96 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our welcome was informal on the verge of rude (yo bro!). The room was quite clean but the public areas were dirty. our tiolets did not flush. we had to ask 3 times before it was fixed and then it broke again. Generally, the hotel is shabby and uninspiring. we don't care much about TV in hotels - but for... More

Was this review helpful? Yes 3
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time in letting us know your feedback regarding our hotel. We were pleased to have read that you enjoyed our breakfast and selection of food. We highly value your feedback and have bought it close to our attention. We forwarded your feedback to the relevant managers, who will oversee the improvement of our... More

Seattle, Washington
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this last minute as our first hotel was more of a hostel than hotel. Needless to say as American travelers we had to reset our expectation for quality when coming to Israel. Our overall impression of service was disappointing. The Leonardo was no exception. The staff rarely made eye contact when you came up to the front desk.... More

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Shane, Thank you for taking the time for writing a review in regards to our hotel. We highly value your opinion and bring all of your feedback to our attention. We are pleased to have read that you enjoyed the pool. We have forwarded your observations to our relevant managers, who will oversee the improvement of our service and... More

1 review
5 of 5 stars Reviewed 2 weeks ago

This is my 11th day without my luggage, but all this began to change when my son and I checked in to the Leonardo Jerusalem. Yael Hazan, the Guest Relation Manager, gave us refreshments, the only hotel to do so on our trip and then she personally took it upon herself to find my luggage. She found it and assured... More

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your kind words regarding our hotel. We were pleased to have done everything we can in order to retrieve your luggage. We were delighted to have read that you enjoyed all of what our hotel has to offer. We hope to see you again on your next visit. Best wishes, Yael - Guest Relations Manager More

Newyork
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I would like to thank evryone at leonardo jerusslem the hospitality is above and beyond it start from the front desk and the rooms and the lobby thankssss staff of leonardo the best hotel in jerusalem

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your kind review. We are delighted to have read that you enjoyed your stay at our hotel. We hope to be of service again. Best wishes, Yael - Guest Relations Manager More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My dad and I stayed at this hotel after spending eight days at various hotels in Jordan and Israel. This had the best food by far! Access to the Old City of Jerusalem is great (a 10 minute walk or you can catch the LRT); safety is exceptional (many soldiers are stationed here during the conflict with Gaza; the soldiers... More

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for writing a kind review. We are delighted that you enjoyed our food, location, rooms, and WiFi. We were delighted to have served you and would enjoy to do so once again. Best wishes, Yael - Guest Relations Manager More

Canberra, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Location of the hotel was very good, close to the old city. Food was plentiful with good variety but lacked the wow factor. Room was adequate but noisy as it was just outside the lifts. Room amenities lacked finishing touches like body lotion, which was available at the Leonardo Plaza Hotel at the Dead Sea. Welcome drink and snacks offered... More

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time in writing a review. The review is highly appreciated and taken into consideration in our to better ourselves for other guests. We are pleased to have read that you enjoyed all of what our hotel has to offer. We hope to be of service again soon. Best wishes, Yael - Guest Relations... More

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Additional Information about Leonardo Hotel Jerusalem

Address: 9 Saint George Street | Jerusalem, Jerusalem 97200, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > American Colony
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Leonardo Hotel Jerusalem 4*
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Amenities

Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Jerusalem #8 Best Value Hotel in Jerusalem #9 Luxury Hotel in Jerusalem #15 Business Hotel in Jerusalem
Hotel Class
Official Description (provided by the hotel)
Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more   less 
Number of rooms
397

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