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Leonardo Hotel Jerusalem

Travelers' Choice award winner
9 Saint George Street | Jerusalem, Jerusalem 97200, Israel
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Best prices for: 1 room 1 guest
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Leonardo Hotel Jerusalem
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Leonardo Hotel Jerusalem
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1,089 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Leonardo Hotel Jerusalem
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Warrenton, VA
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff was professional attentive and engaging. The rooms were spacious, clean,quiet and luxurious. The location is central. We had a strong wi-fi signal, great water pressure, plenty of wall sockets and superb daily service. The food at the breakfast buffets was delicious and well prepared with an abundance of items to choose from.

Was this review helpful? Yes 1
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review. We were honored to have been of service. We were pleased to have read that you enjoyed all of what our hotel has to offer, including its central location, dining cuisine, and quality service. We hope to see you again soon. Best wishes, Yael - Guest Relations Manager More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Started off with a problem at reception about entry ticket (keep when passport control give it to you as always required!) but the evening manager spotted there was a problem and he got involved and quickly and elegantly solved the issue to my / the customer's benefit. Excellent attention. To my surprise he reported the temporary inconvenience to Yael Hazan,... More 

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for choosing to stay with us. We were pleased to have read that you enjoyed your stay with us and enjoyed all of what our hotel has to offer. It was our honor to have been of service. We hope to see you again soon. Best wishes, Yael - Guest Relations Manager More 

Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

OK, this is no boutique hotel...this is a BIG hotel, but the service still managed to be efficient and friendly. We checked in on Friday afternoon, and it was the quickest smoothest check-in of the 3 hotels on our trip. Our rooms were spacious and the beds comfy. Could use a few more electrical outlets, but the new free wi-fi... More 

Was this review helpful? Yes 1
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review. We were honored to have been of service. We weer pleased to have read that you enjoyed all of what our hotel has to offer, including our location and breakfast dining. We hope to see you again soon. Best wishes, Yael - Guest Relations Manager More 

North Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good: A clean, comfortable, American-style hotel with a decent breakfast, fast trip on the light rail to the Old City or Ben Yehuda Street. Not a bad price. Not so good: Isolated. No amenities in walking distance.You have to take all your meals and do all your shopping while in town, then take the light rail back out to the... More 

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review. We wee honored that you chose to stay with us. We were pleased to have read that you enjoyed the cleanliness of our hotel. We apologize that we couldn't accommodate your meal plan, however we do offer a room rate included with meals. We have forwarded your review onto the front desk manager... More 

1 review
5 of 5 stars Reviewed 1 week ago

Staying at the leonardo was very pleasant was greeted intering the hotel was given a free dinner which was great and complimentary parking which is plus in Jerusalem. Stayed on the 8th floor the view was excellent the room service was very good and ver nice rooms. The buffet style breakfast we had every morning was very nice enjoyed it... More 

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review. We were honored that you have chosen to stay with us. We were pleased that you enjoyed your stay with us and that you had enjoyed all of what our hotel has to offer. We hope to be of service again soon. Best wishes, Yael - Guest Relations Manager More 

Chula Vista, California
1 review
5 of 5 stars Reviewed 1 week ago

Very accomadating, severes was surperb, and the food was delicious! The staff are nice and helpful start from the front desk. Turific health club. Wake up call on time Service at the bar fantastic. Room are nice good view

Was this review helpful? Yes
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your kind review. We were honored to have had you stay with us. We were pleased to have read that you enjoyed all of what our hotel has to offer, including our health club and dining offerings. We hope to be of service again. Best wishes, Yael - Guest Relations Manager More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Our group was welcomed with open arms. The staff was friendly and accommodating. The hotel is locally situated within walking distance of the Old City of Jerusalem. There is also transportation for a reasonable fee to get to the Old City. The views were outstanding. We felt safe touring the city and in the surrounding areas.

Was this review helpful? Yes 1
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review. We were honored that you have chosen to stay with us. We were pleased to have been of service and we were delighted to have read that you enjoyed all of what our hotel has to offer. We hope to be of service again soon. Best wishes, Yael - Guest Relations Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The Leonardo hotel was the last hotel of our trip. The service and the managers were excellent and very professional, polite and pleasant to speak with. Their service met my expectations without hesitation. I will say that the number of outlets to plug in your electronics were limited. The rooms were spacious and the separate bathroom is a nice idea... More 

Was this review helpful? Yes 1
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for choosing to stay with us. We were honored that we were able to be a part of your trip. We were pleased to have read that you enjoyed all of what our hotel has to offer, including our complimentary WiFi. We hope to be of service again soon. Best wishes, Yael - Guest Relations Manager More 

San Clemente, CA
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was literally blown away by the magnificence of this hotel. Although admittedly traveling with a tour group (Pilgrim Tours) and not "free ranging", the visit to Jerusalem and 4 great days was all that I could ask for and much more than I expected. The location was perfect and very convenient as a hub for our travel destinations. The... More 

Was this review helpful? Yes 4
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your kind review. We were honored to have been of service. We were pleased to have read that you enjoyed all of what our hotel has to offer. It is our delight to provide you with the highest quality. We hope to see you again soon. Best wishes, Yael - Guest Relations Manager More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were staying at leonardo hotel in Jerusalem was a nice stay at leonardo, worth a trip from everywhere Nice hotel, good service, clean nice good food,relaxing, close to everything, would recommend the stay...!

Was this review helpful? Yes 2
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for choosing to stay with us. We are honored to have been of service. We were pleased to have read that you enjoyed all of what our hotel has to offer, including our service, location, and dining choices. We are pleased to know that you would recommend us. We hope to be of service again soon.... More 

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Amenities