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Ritz Hotel

4.0 of 5
Hotel website
8 Ibn Khaldoun Street, Jerusalem, Israel
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1 room 1 adult
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Ritz Hotel
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157 Reviews from our TripAdvisor Community

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Manila, Philippines
Level Contributor
3 reviews
4 of 5 stars Reviewed November 7, 2015

Don't expect a Ritz. It was an old hotel but newly renovated. Very clean with a very friendly and helpful staff. They seemed to be the kind of people who repay kindness with more kindness. They would go out of their way to do little things for you like making little pack lunches for day trips at no extra cost.... More 

Helpful?
Thank rjacabanban
Tel Aviv
Level Contributor
260 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
4 of 5 stars Reviewed November 6, 2015

Quiet locaation in East Jerusalem, 15 minutes walk from Old City. As before, good service and friendly staff. The single room this time was more spacious as the one I had in the past, but was located beside the elevator - more noise. Dinner and breakfast has a good selection and were tasty. WiFi worked well. Summary: Good solid tourist... More 

Helpful?
Thank Ushi-Guide
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 6, 2015 via mobile

The staff were very helpful. Looks like the inside was recently updated. It was very nice. The hotel is in East Jerusalem. The Palestinians are wonderful hosts. I would recommend this as a good location for visiting the Old City of Jerusalem.

Helpful?
Thank Don H
Saudi Arabia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 7, 2015

The reviews about this hotel - in my opinion - are grossly misleading. I can't believe TripAdvisor made it a winning hotel for 2015. When we arrived, there was a massive dumpster on the pavement across the street from the hotel entrance. It was full and smelly. Reception was unhelpful, and unfriendly to boot (Except on the last as we... More 

Helpful?
Thank Sunsengniem
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 28, 2015 via mobile

I arrived at this hotel, which was booked through my travel agent and found the whole place locked up and dark. As I was wondering what to do a man in very dirty work clothes told me that the hotel was closed and I would be taken to another hotel by taxi. I'd never heard of this other hotel and... More 

Helpful?
1 Thank Sanskeys
Chelmsford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 15, 2015

Hotel very clean , hotel staff very helpful and friendly, I'm a bit of a fussy eater but nothing was too much trouble for them . The food was absolutely wonderful , they had plenty of variety and was plentiful. ,. The hotel was so close to all we wanted to see within walking distance of the town . I... More 

Helpful?
2 Thank lindsey w
Jerusalem
2 reviews
5 of 5 stars Reviewed July 31, 2015

I am a travel agent and frequently use the Ritz Hotel for my clients. I always get nothing but great reviews and feedback from them (groups or individuals). Comments that stand out include the great location of the hotel, the professional and friendly staff and management, the cleanliness of the rooms and hotel and above all, the personal touch the... More 

Helpful?
Thank Sami_vp
Elizabeth City, North Carolina
Level Contributor
2 reviews
4 of 5 stars Reviewed July 3, 2015

I stayed at the hotel for 2 weeks and found the accommodations fantastic. The staff went out of their way to assist our group's needs. Difficulties were handled in a timely manner. The food was great. There is easy access to the old city and the immediate neighborhood provides some nice shopping. Weakness was poor wi-fi service.

Helpful?
Thank Kevin27909
London, UK
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 3, 2015

As central as it gets, inside the original city walls, whilst being outside the sometimes claustrophobic atmosphere of the narrow passages in the old city, you can have a wonderful meal and stay here. A really lovely place to see Jerusalem from.

Helpful?
1 Thank Sara A
Lewiston, Idaho
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2015

I thoroughly enjoyed my stay at the Ritz Hotel. The Staff were very friendly and helpful, and the location was great - just a few blocks away from the Old City. The room was clean and spacious. The roof of the hotel is a great place to hang out - there's an awesome view of the city!

Helpful?
Thank Abigail L
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