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Ritz Hotel

Travelers' Choice award winner
4.0 of 5
Hotel website
8 Ibn Khaldoun Street, Jerusalem, Israel
Ritz Hotel
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Best prices for: 1 room 1 guest
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Ranked #31 of 93 Hotels in Jerusalem
A recent review
4 of 5 stars reviewed 4 weeks ago
Kevin27909 Elizabeth City, North Carolina
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Elizabeth City, North Carolina
4 of 5 stars Reviewed 4 weeks ago

I stayed at the hotel for 2 weeks and found the accommodations fantastic. The staff went out of their way to assist our group's needs. Difficulties were handled in a timely manner. The food was great. There is easy access to the old city and the immediate neighborhood provides some nice shopping. Weakness was poor wi-fi service.

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London, UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As central as it gets, inside the original city walls, whilst being outside the sometimes claustrophobic atmosphere of the narrow passages in the old city, you can have a wonderful meal and stay here. A really lovely place to see Jerusalem from.

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Lewiston, Idaho
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I thoroughly enjoyed my stay at the Ritz Hotel. The Staff were very friendly and helpful, and the location was great - just a few blocks away from the Old City. The room was clean and spacious. The roof of the hotel is a great place to hang out - there's an awesome view of the city!

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Virginia Beach, Virginia
5 of 5 stars Reviewed 4 weeks ago

The staff and management were spectacular ... we used this hotel as a headquarters for an archaeological dig near Jerusalem. To assist us, they allowed us to use two conference rooms for the presenting of lectures and to maintain the admin work associated with an excavation. They really have a niche here if they desire to capitalize on it. Located... More 

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Pittsfield, Massachusetts
5 of 5 stars Reviewed 4 weeks ago

Everyone was very gracious, friendly and accommodating of our group of dirty archeologists and our odd hours. They arranged a full early breakfast for us and despite the hour the staff was friendly and helpful

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Michigan
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We spent 3 1/2 weeks at the hotel, from mid-May to mid-June,and had excellent service from the staff, especially the dining room and room-cleaning staff. They were all very accommodating, professional, and pleasant, often "going the extra mile", especially Mohammed and Yasser. The room was adequate and pleasant, but suggest buying multiple-outlet electric plug for Israeli current because of limited... More 

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Istanbul, Turkey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Since its opened, we always use the Ritz Hotel for our grps and individuals, and receive excellent feedbacks... Very close to the Old City, well-furnished rooms, large lobby, smiling and friendly staff, good foods...

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1 review
4 of 5 stars Reviewed June 23, 2015

The restaurant staff was beyond excellent! The front desk staff could use a little more training in guest services, not overly helpful or accommodating. They are the reason I could not give and excellent review of the service. Only one computer worked in the Mezzanine, and the WIFI in the rooms was terrible!

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London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

My sister and I booked a room for one night! Amazing Location, 7min walk from Damascus Gate! We arrived at noon and had the surprise to have her room ready, Keys prepared, everything ready for Us (Efficient and express Check in) The agent at the front deak was very friendly and helpful. Warm welcome from all the staff from the... More 

Was this review helpful? Yes 5
Ventura, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

The room was a nice size and the bed comfortable. The kitchen staff went out of their way to make us happy. Jamal, who I assume is a manager, treated us like family. A very short walk to all the sights in and around The Old City. If I am ever in Jerusalem again I will stay here!

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