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Ritz Hotel

Travelers' Choice award winner
4.0 of 5
Hotel website
8 Ibn Khaldoun Street, Jerusalem, Israel
Ritz Hotel
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Best prices for: 1 room 1 guest
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Ranked #36 of 93 Hotels in Jerusalem
A recent review
4 of 5 stars reviewed yesterday
TigerfanMichigan Michigan
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We spent 3 1/2 weeks at the hotel, from mid-May to mid-June,and had excellent service from the staff, especially the dining room and room-cleaning staff. They were all very accommodating, professional, and pleasant, often "going the extra mile", especially Mohammed and Yasser. The room was adequate and pleasant, but suggest buying multiple-outlet electric plug for Israeli current because of limited... More 

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Istanbul, Turkey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Since its opened, we always use the Ritz Hotel for our grps and individuals, and receive excellent feedbacks... Very close to the Old City, well-furnished rooms, large lobby, smiling and friendly staff, good foods...

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1 review
4 of 5 stars Reviewed 1 week ago

The restaurant staff was beyond excellent! The front desk staff could use a little more training in guest services, not overly helpful or accommodating. They are the reason I could not give and excellent review of the service. Only one computer worked in the Mezzanine, and the WIFI in the rooms was terrible!

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My sister and I booked a room for one night! Amazing Location, 7min walk from Damascus Gate! We arrived at noon and had the surprise to have her room ready, Keys prepared, everything ready for Us (Efficient and express Check in) The agent at the front deak was very friendly and helpful. Warm welcome from all the staff from the... More 

Was this review helpful? Yes 5
Ventura, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The room was a nice size and the bed comfortable. The kitchen staff went out of their way to make us happy. Jamal, who I assume is a manager, treated us like family. A very short walk to all the sights in and around The Old City. If I am ever in Jerusalem again I will stay here!

Was this review helpful? Yes 1
Tel Aviv
Top Contributor
255 reviews 255 reviews
156 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed April 28, 2015

The double rooms are in good size, nicely decorated and very comfortable, however the single rooms (as I had) are of good size too, but due to the fact that they put in 2 beds it is crowded. Free wifi in rooms and lobby worked excellent, rooms had of course safety deposit boxes. Lovely roof terrace Staff was friendly and... More 

Was this review helpful? Yes 1
Pretoria, South Africa
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 20, 2015

I stayed at the Ritz hotel in April 2015 - the booking was made by Inspiration Tours. The staff was very friendly and helpful. The room was clean and comfortable. The Hotel's large roof terrace offers an amazing view. The room was spacious with a very generous shower. All of the room amenities were excellent, hair drier, mini bar fridge...The... More 

Was this review helpful? Yes 2
London
Top Contributor
83 reviews 83 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 11, 2015

Visited Jerusalem as a family and picked this hotel as its location and ratings were good and we were not disappointed. There were 6 people in the party and an infant. On arrival, the check in was quick and smooth and they allowed us to adjust the rooms without any difficulties, allowing us to stay in 3 adjacent rooms. We... More 

Was this review helpful? Yes 2
United States
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 28, 2015

Although we arrived late at night spending only the night. Was very close to everything. I'ts in a Arab part of town, people and staff are very helpful and friendly. The free breakfast was excellent !! and the server so polite & sweet. Rooms were clean and we had a beautiful beautiful view. We walked everywhere, to the Wailing wall... More 

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Odense
Top Contributor
99 reviews 99 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 27, 2015

We stayed at the hotel for one week. The hotel is in the eastern part of Jerusalem and it is a short, maybe 10-minutes, walk from the Old City. Very good location! The rooms are clean, spacious and very nice. The hotel has a roof-top terrace with good views over Jerusalem. Btw: fast and free wifi in the rooms/lobby :)

Was this review helpful? Yes 1
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