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Mamilla Hotel

Travelers' Choice award winner
Shlomo Hamelekh 11, Jerusalem 94182, Israel
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1 room 1 guest
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981 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a one bedroom suite, overlooking the Western Wall, room 511! We loved it. Well appointed, clean and stocked with everything we could need. And a nice view of the Western Wall. The staff at Mamilla really made a great impression on me and my husband. From the rooftop restaurant, to the breakfast hall or one of the other... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

As a travel agent i have a very high expectation of hotels and I choose them very carefully. This hotel WAS INCREDIBLE!!! My only regret was staying one night. Location - cannot be beat -firstly it's situated in the Mamila which is an awesome outside shopping mall! Past the mall is the old city of Jerusalem including the Kotel. It's... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear smarty0689, Thank you for taking the time to write about your stay. We are very happy to read that you and your family had a wonderful stay. We look forward to welcoming you back in the future. More 

Milano, Italia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Amazing design Hotel facing the Old City. We booked a Mamilla Suite, the room is very well appointed and gives access to the VIP lounge which is very cozy. The gym is well equipped and has large windows facing the Mamilla Mall. The rooftop restaurant has an amazing view of the city. Will definitely return to the Mamilla.

Was this review helpful? Yes 1
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear DanGMI, We are very honored that you consider us an "excellent hotel" and that your suite was to your satisfaction. We look forward to welcoming you back in the future. More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is nice, new, design, centrally located, offers a fully equipped gym, a roof top bar with breathtaking views of Jerusalem, another stylish bar on the first floor. Nevertheless, there are negative aspects that penalize and determine a rejection without appeal. First, the high cost for a room standard, of design, but very little spacious. They say that there... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Emiva77, Thank you for taking the time to share your thoughts about the hotel Mamilla hotel is a kosher hotel. As such there are rules that the hotel must adhere to. All the luxury hotels in Jerusalem are kosher. Nevertheless, our goal is to provide the highest level of service possible. Sincerely, More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Was there for a weekend with a small baby. Food was *amazing*, especially the deserts. Location is probably the best u can get, above Mamila stores and near the western wall and old city. The service was excellent (including valet parking). Rooms are also fancy with amazing bath. The only two things which can\should be improved are: 1. Rooms are... More 

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Barak F, We are honored that you decided to stay at Mamilla hotel for your recent visit to Jerusalem. We are very happy to read that you enjoyed the location, food and service. We will be very happy to share your commenst with our pastry chef. Your recommendations are well-noted regarding the beverages included in the meal. We look... More 

Larchmont, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Mamilla Hotel provides 5 star service in every way. The staff helped with 100 % of our needs and then some! The setting is beautiful, the location is perfect and the quality of our experience was wonderful! What more is there!

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Barbara S, Thank you for your very encouraging words. We hope that you will visit us again very soon. More 

London, United Kingdom
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel in the perfect location. We had an Executive Room which was larger than the standard rooms which we found too small for us. This room was fully equipped, including a coffee machine. The Executive Lounge was useful. The staff were exceptionally friendly and helpful, nothing was too much trouble. The breakfast was probably one of the best I've... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Marc C, Thank you very much for sharing your experience at Mamilla hotel with other travelers. we are very happy to read that you enjoyed your time with us. We are very fortunate to be located at the center of Jerusalem which means that we are but minutes away by foot from the Old City. We also have the... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went with my family to this luxury hotel, and it was totally worth it. Since we entered the reception the ambient was very nice and luxurious. Everything very clean and everyone very nice; and if you wanted anything they did everything trying to help you...very good breakfast, accommodations and everything.

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Elisvz, Thank you for your review. We are very happy to read that you enjoyed your stay with us. We look forward to welcoming you back. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

this is going to be a short review since I was here for only a day with my family. I must tell you this hotel design is awesome - I like the old and new combining together, I think this symbolizes Jersualem (every thing here is old with a new touch). about the room: very clean - I specialy loves... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Lisa A, Thank you very much for your wonderful review and please thank your family for choosig to book with us. We are very happy to read that Eyal was very helpful and insightful in his recommendations. We look forward to you and your family's next visit. More 

Israel
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Mamila hotel is a beautifulully designed well located hotel at the heart of Jerusalem. It can serve as a base to explore the old city as well as the central sights of the western city. It is just at the beginnin of a fine mole of designer shops caffes and very near by to main events sights like "chuzot... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear iris0, Thank you for taking the time to write about your stay. We are very happy to read that you enjoyed your time in Jerusalem. occasionally, we offer a special weekend full of interesting activities for our guest - most of them free of charge and other others which require an extra cost. Thank you for recognizing Hareel and... More 

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