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All 87 Jerusalem hotels

Mamilla Hotel

5.0 of 5 Hotel   |   Shlomo Hamelekh 11, Jerusalem 94182, Israel (Mammilla)
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Mamilla Hotel
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Ranked #7 of 87 hotels in Jerusalem
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676 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey
Top Contributor
88 reviews 88 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our search for a modern 'design' hotel in Jerusalem was quite simple: the Mamilla is really the only choice. The location by the Jaffa Gate sealed the deal for our family trip to this historic city. The hotel itself is part of the very modern Mamilla development, featuring an outdoor mall with shops and restaurants as well as really convenient... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Last month I was staying at the hotel. from the moment we entered the hotel everything went wrong. we expected a lot because the price we had to pay. unfortunately the food was medium, the service was not good, the pool is very small and the worst was the smell of the sewage all over the hotel.

Was this review helpful? Yes 1
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear dan v, Thank you for taking the time to share your experience at Mamilla hotel. Please accept our apologies that we were not able to provide you with the wonderful experience that we strive for towards each guest. We would like to address the issues that you had with regards to the service, food and we ask if you... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I went to this hotel few weeks ago, had the best time of my life. Jerusalem is awesome. The location of the hotel and the staff (Gilad at the front desk and Eyal) gave me one of the best vacations I ever had .

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear MoranRubinsztain, Thank you for taking the time to write about your stay at Mamilla hotel. We are very happy to read that you had the best time ever. Thank you for recognizing two of our colleagues – Gilad and Eyal – their actions set the example for the rest of us. We look forward to welcoming you back in... More

Athens, Greece
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location just a few minutea from the wall and next to the mamila mall. perfect rooms, ultra modern with some historic charms, good service and an amazing location in jerusalem. Will return when we are back in jerusalem.

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear adellytrip, Thank you for choosing to stay at Mamilla hotel. We are happy to read that you enjoyed your stay and we look forward to welcoming you back. More

Singapore
Top Contributor
50 reviews 50 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

This is modern stylish hotel that prides itself on its minimalist fuss free modern design. Somewhat like the W but sans the exquisite artwork. We stayed at the junior suite for 4 nights. The room was decent size, comfortable, equipped with all necessary amenities, bed very cosy and so was the ensuite lounge. Black out and noise insulation were effective;... More

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Navigator22, Thank you for taking the time to write about your stay at Mamilla hotel. We are happy to read that you a nice comfortable stay at Mamilla hotel. We appreciate that you took the time to provide us with details of your experience. Your comments regarding the bathroom will help us in improving our product. Thank you once... More

Miami, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Mamilla sets the bar high for any hotel anywhere in the world on just about every dimension: The architecture, spare stunning furnishings, food in the Rooftop Restaurant with the otherworldly view of the Jaffa Gate to the Old City, the Mamilla Cafe with phenomenal breakfasts, are all A++. The front desk staff couldn't have been more gracious and helpful... More

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Phyllis W, Thank you for taking the time to share your wonderful experience at Mamilla hotel. We are very happy to read that you had wonderful memories of your stay. We are equally grateful for recognizing Liel's dedication to service. Thank you once again and we hope to have the honor of welcoming you back in the future. More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Wonderful service from all staff. Fabulous food in restaurant at top of hotel with best view of Jerusalem. The great barman the lovely waitress Nilly made our stay great. Came back to hotel after three days touring as loved it so much.

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Judy B, Thank you for taking the time to write about your stay at Mamilla hotel. We are very happy to read that you enjoyed your time with us. Thank you for recognizing Nily's talent as a service professional. We look forward to welcoming you back in the future. More

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We spent two weeks all over Israel. The Mamilla was a standout! A beautiful place, great design. The staff was outstanding. Tal at the reception desk was amazing: efficient, sweet, helpful, and much, much more. Really great breakfasts, too. Would go back in an Israeli minute!

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Arnie R, Thank you for taking the time to write about your stay. We are very happy to read that you had a wonderful time and left with the desire to return. Your recognition of Tal at the reception is greatly appreciated. We will make sure to share this with her. We look forward to your next visit and... More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Our family of six took our first trip to Israel at the end of March and stayed at the Mamilla in Jerusalem. The hotel is superb. The architecture and design of the public spaces is exquisite without feeling stuffy; the rooms are lovely and the staff, from the housekeepers to the concierges, is incredibly friendly and receptive. We speak no... More

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Nina J, It is an honor that you chose Mamilla hotel for your family's visit to Jerusalem. Thank you for taking the time to share your experience with other travelers. We are happy to read that you left with wonderful memories of your stay and thank you for giving our staff the recognition they deserve. Your kind words encourages... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I have been to Mamilla hotel, Jerusalem for the first time this weekend (April, 2014). and all I have to say is that I had the best time there, something that other hotels in Isrsel could not give me. 1st the staff was very professional (Eyal the concierge in particular) at the check in, while we were staying and at... More

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Dan R, Thank you for wonderful review. We are very happy to read that you enjoyed your stay and left with wonderful memories. Thank you for recognizing Eyal of our host/concierge team. We look forward to your next visit and we will be happy to provide with you with another wonderful experience. More

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Additional Information about Mamilla Hotel

Also Known As:
Mamilla Hotel Jerusalem
Address: Shlomo Hamelekh 11, Jerusalem 94182, Israel
Location: Israel > Jerusalem District > Jerusalem > Mammilla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Jerusalem
#5 Business Hotel in Jerusalem
#5 Family Hotel in Jerusalem
#6 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mamilla Hotel 5*
Official Description (provided by the hotel):
Jerusalem's Finest Luxury AccommodationsMamilla Hotel, Jerusalem's newest and most fashionable hotel, will usher in a new experience of exceptional hospitality in Israel.This elegant luxury, lifestyle hotel featuring 194 rooms and suites will be the center of Jerusalem's rich cultural heritage and bustling daily life.Designed in collaboration with Alrov Luxury Hotels' vision and commitment to excellence and execution, and in partnership with world-renowned architects Moshe Safdie and Hall of Fame Piero Lissoni. The design combines sophistication and simplicity with exciting lighting, textures and colors inspiring the imagination and delivering a truly unforgettable experience.Mamilla Hotel brings world-class lifestyle hospitality to Jerusalem and Israel. Guests and visitors will enjoy superior design and accommodations together with exclusive dining and bar venues, a Holistic Well-being Spa & Gym, as well as events and banqueting spaces operating with leading technology, that blend sophistication and modern international style with ... more   less 
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