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Mamilla Hotel

Travelers' Choice award winner
Shlomo Hamelekh 11, Jerusalem 94182, Israel
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Best prices for: 1 room 1 guest
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Mamilla Hotel
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Mamilla Hotel
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897 reviews from our community

Traveler rating
    542
    197
    80
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    34
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed in the Mamilla for 4 nights and we would recommend it. The location is perfect, easy walking distance to the old city and lot's of shopping and places to eat right nearby. The hotel itself is new, very appealing, and has a full range of services. We stayed in the small studio and it was perfectly adequate for... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

Wonderful, friendly, informed, caring staff, from the housekeepers to concierges; outstanding breakfast buffet, with fresh salads and fish; great spa; and a perfect location within a quick walk to the Jaffa Gate or the next-door mall. Plus, for some reason, the fastest elevators ever! Highly recommend.

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I wisted the spa on 23/4 and it was just bad from the start. The treatment was apointed at 10 and we waited more then 30 minuts. While we waiting there was no waiting area beside some chaires nere to the enternce. This area was cold, smelly and just not a nice place to wait remindes a chip jim. After... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

First, the room was great, the staff at reception were exceptional and the dining experiance was amazing. The only area lacking was the spa. It may just be the high expectations set by other areas of the hotel but the staff at the spa were not very accommodating and the upkeep of the spa facilities weren't on par with the... More 

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Jacob303, Thank you for taking the time to write about your stay. We are very pleased to read that our staff at the dining anf front office provided wonderful service. We apologize that your experience at the spa did not meet your expectations. Your feedback is important to us; therefore, we will look into how we can improve this.... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is amazing!!! Extremely well located, just a few steps from the old city. Room is amazing as well. But the most impressive is the rooftop restaurant! A dinner looking to the old city, but is not those touristic restaurants with nice view and terrible food and service, the opposite, I can say the service and food was as... More 

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Roni M, Thank you for taking the time to share your experience at Mamilla hotel with other travelers. We are very pleased to read that the Rooftop restaurant on the 8th floor was the highlight of your visit. Especially our sommelier - Maor - who truly made a mark on your stay. Thank you for giving the proper recognition... More 

Vaughan, Canada
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms are gorgeous, spacious and well furnished with simplicity and chic of a modern high end hotel. The lobby and the dining areas are gorgeous and you could spend half a day just lounging there. The swimming pool was a life saver after long days of walking in the old city. The location is simply the BEST: 5 min... More 

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Ilia T, Thank you for taking the time to write about your stay. We are very pleased to read that you had a truly enjoyable time Jerusalem. We look forward to welcomign you back in the future. More 

emanuel, Israel
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was such a great experience! \The hotel measures up to any 5 star hotel worldwide. the location is perfect and the restaurants extraordinary. Every traveler's dream place to be.the architecture fits into the the total feeling of the Old City as it's backdrop. The staff was excellent and the stay was very enjoyable.

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear neshka, Thank you for sharing with us your wonderful review. We are always very happy to read when one of our guests enjoys their stay at our home. We look forward to your next visit. More 

Bismarck, North Dakota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front desk was helpful and knowledgeable about tours and restaurants. The hotel is a beautiful, white stone which continues inside. It mirrors old building styles. A new, Western-style mall borders it. Shopping was fun. All prices are comparable to upper range for US malls. The included breakfast is the best value of all. Traditional food is offered along with... More 

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear triharder9990, Thank you for taking the time to write about your stay. We are happy to read that you enjoyed the location and that our staff provided helpful service. We hope that you will visit Jerusalem and Mamilla hotel again in the future. More 

san francisco
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The design of this hotel is beautiful -- in line with the antiquity of this historic place. We loved that we could walk to most places from here. The front desk staff was very helpful. We loved the roof deck and enjoyed the views from this location.

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George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear lmaddipati, Thank you for your wonderful review. It is not always that we get to visit Jerusalem. We are happy that you left with wonderful memories. We look forward to your next visit. More 

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time in Jerusalem, such a beautiful hotel and the location was prefect, walking distant to lots of attractions, shops restaurants and the old city. The rooms were great and we had access to a good gym. The breakfast was a huge buffet with lots of healthy options. The staff was very helpful. If I came back... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Chantel B, Thank you for taking the time to write about your stay. We are very happy to be your top choice in Jerusalem and look forward to welcoming you back. More 

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