We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mamilla Hotel

5.0 of 5 Shlomo Hamelekh 11, Jerusalem 94182, Israel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mamilla Hotel
Professional photos View all
Browse nearby
Mamilla Hotel
Write a Review

857 reviews from our community

Traveler rating
    514
    187
    79
    44
    33
See reviews for
197
330
53
96
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (857)
  • Mar-May only
    (216)
  • Jun-Aug only
    (218)
  • Sep-Nov only
    (207)
  • Dec-Feb only
    (216)
All months
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars NEW

The hotel is cold and unwelcoming in the lobby. My studio room was very small, the bathroom was quite basic and the bath leaked even after telling hotel to repair it. My daughter had a box of chocolates which she opened and the cleaning staff decided to eat them without our permission and I wondered what else they helped themselves... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Ahmad Z was an absolute delight! We would see him at every meal we ate at the hotel and he always greeted us with a pleasant smile. At the delicious breakfast buffet he remembered how we liked our coffee each morning and brought it to us as soon as we made eye contact. He was a pleasure and the hotel... More 

Was this review helpful? Yes 1
Alexandria, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Mamilla Hotel in Jerusalem, the hotel is absolutely gorgeous, clean and the service was outstanding. I am across one of the staff Ibrahim Abu Ghannam in the service department, I travel a lot and visit different hotels and staff, Ibrahim was very helpful he answered any questions I had about the hotel, and the local area.... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Sue S, Thank you for taking the time to share with us your experience at Mamilla Hotel. Thank you as well for recognizing Ibrahim who made a very positive impact on your stay. We look forward to welcoming you back in the future. More 

Senior Contributor
26 reviews 26 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

the hotel is perfectly situated, offers great views from the top and is designed with great taste. for that, i would certainly give it a five star rating. but it isn't run like a leading hotel, the management is not on top of the game. if you look at the pictures, the advantages of the hotel are obvious: it's nicely... More 

Was this review helpful? Yes 3
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear maverickberlin, Thank you for taking the time to write about your stay. Your feedback is very important to us. Rest assured that we will look into the issues that you wrote about. We apologize that we were not able to provide the level of service that you expected. We hope you would consider visiting us again in the future... More 

Rome, Italy
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Top quality hotel. Recently opened luxury hotel. Superb service. Attention to detail with high quality design furnishing and decor. Room was perfect although had some problems to get the all the lights and plugs to work. Great Breakfast and super location.

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear MCami61, Thank you for writing about your stay. We are happy to read that you enjoyed your time with us. I hope that we were able to help you figure out the lights and the outlets. We look forward to welcoming you back in the future. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about this hotel is 5 star. Magical, wonderful, incredible hotel. From the fantastic staff, to the magnifiscent opulence of the bed linen, this hotel is simply gorgeous. Would definitely stay there again. Highly recommend the Mamilla family suite or Residence suite. It is more a 6 star

Was this review helpful? Yes 1
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Michgol123, Thank you for your wonderful review. We look forward to welcoming you back in the future. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is beautiful, in the best possible location for seeing the old city etc. The rooms are beautiful, and the bathroom is really amazing. But most importantly, the staff is incredibly helpful and courteous. I think the mark of a truly great hotel is how they react to bad situations. We were supposed to fly out of Tel Aviv... More 

Was this review helpful? Yes 1
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Hkon001, Thank you for taking the time to write about your stay. We are very happy to read that despite the bad weather, our team was able to provide a positive stay. Thank you once again and we look forward to welcoming you back in the future. More 

Paris, France
Top Contributor
896 reviews 896 reviews
133 hotel reviews
434 helpful votes 434 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, brand new building with a very nice, modern decoration of common spaces and great and comfortable rooms. Waking distance (through a shopping area) to the old city but also not far from Ben Yehouda and tens of restaurants over there. do not miss rooftop bar, with beautiful view of the historical part of town.

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear scipion-paris, Thank you for taking the time to write about your stay. We are very pleased to read that you enjoyed the location and services at Mamilla hotel. We look forward to welcoming you back in the future. More 

Lawrence, New York, United States
Senior Contributor
42 reviews 42 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2015

This hotel is superb. The beds are super comfy, the shower is powerful and fab, and the restaurants are also quite amazing. The rooms are spacious enough, easy to bring over friends. Staff super accommodating, willing to do a most anything for ya. And the breakfast is the best breakfast I've had in all if Israel. The rooms are always... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear A K, Thank you for sharing with us your thoughts on your stay. We consider it a compliment to be a "sexy" hotel. Thank you for the positive feedback. We look forward to welcoming you back in the future. More 

College Park, Maryland
Top Contributor
127 reviews 127 reviews
47 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed January 20, 2015

Our second stay, started a little rough. Price they showed for room at checkin did not match price we had in emails. They made the adjustment. We had the Mamilla Suite, room 708, with a to die for view of David's Tower, and the Old City. We arrived while it was snowing and Jerusalem doesn't do snow well. Weather improved,... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Steve J, Thank you for taking the time to write about your stay. Your feedback is very important to us. We will make sure to share your comments with the team. It is always a pleasure to see our guests return to us and we look forward to your visit next year. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mamilla Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mamilla Hotel

Address: Shlomo Hamelekh 11, Jerusalem 94182, Israel
Location: Israel > Jerusalem District > Jerusalem > Mammilla
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mamilla Hotel 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Priceline, Agoda, Tradimax, getaroom.com, TripOnline SA, Odigeo, Hotel.de, Tingo and Jetsetter so you can book your Mamilla Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mamilla Hotel Jerusalem
Hotel Style:
#5 Spa Hotel in Jerusalem
#5 Business Hotel in Jerusalem
#6 Romantic Hotel in Jerusalem
#6 Family Hotel in Jerusalem
#9 Luxury Hotel in Jerusalem

488 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (212)
Viewed
View from room (8)
Viewed
Room/suite (43)
Viewed
Dining (28)
Viewed
Hotel & grounds (48)
Viewed
Bathroom (17)
Viewed
Pool/beach area (8)
Viewed
3:52
Videos (2)
Viewed
Other (58)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (247)
Viewed
Amenities (52)
Viewed
Pool (9)
Viewed
Restaurants and Bars (63)
Viewed
Studio Room (65)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Dining (7)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay