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Mamilla Hotel

Travelers' Choice award winner
Shlomo Hamelekh 11, Jerusalem 94182, Israel
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Mamilla Hotel
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937 Reviews from our TripAdvisor Community

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Traveler rating
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    207
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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    (937)
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    (283)
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    (234)
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Jerusalem, Israel
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Mamilla hotel is extraordinary in several aspects. 1. It is one of the few rooftops from where you have a wide view of the Old City walls. very impressive when lighted at night. 2. The food is superb - very variegated and most tasty. 3. The workers are always ready to help. 4. The hotel is new and very... More 

Was this review helpful? Yes 1
California
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Amazing service! Ariel (super sweet and friendly) was our waiter and Nurit our sommelier. Great vibe, awesome view and amazing service. I would definitely come here again. Ordered chocolate cocktail, peanut butter dessert, chocolate toffee tart and all were amazing. Nurit went above and beyond to make our experience a memorable one and she did an amazing job. Baie dankie... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Shabalala1, Thank you for the wonderful remarks. We will make sure to share this with our colleague - Nurit. We look forward to your next visit. More 

Santa Monica, California
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very contemporary décor and rooms, clearly aiming to be a lifestyle hotel for 30 somethings and not for the older crowd. Aboslut highlight is dinner in the rooftop restaurant for the views over the old city, especially at night. Bathrooms are well appointed and feature an opaque glass wall to give you privacy, or not. Nice modern gym and great... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear WLSCH, Thank you very much for your wonderful review. We are very happy to read that you truly had an enjoyable stay. We will be very proud to share your comments with the Rooftop team. We look forward to welcoming you back. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was really looking forward to this stay, especially because I'm familiar with their Conservatorium hotel in Amsterdam which I like a lot. But overall we were disappointed. Our room was small and dark, overlooking what appeared to be a local rubbish dump (photo attached). The opaque glass showers seem cool until it's the middle of the night and one... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Christopher G, Thank you for taking the time to write about your stay. We apologize that you received a room that was not to the standard of cleanliness that we aim for. We will make sure to share this with the relevant individuals so that we may prevent this from reoccuring. On the other hand we also appreciate that... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night during the weekend. The biggest flaw we found was upon checkin they announced that there is a charge of 500NIS on top of hotel price incase we use hotel amnities. This was quite a shock for us and although it is reimburst it is uncommon for a hotel at this level to do this. Room... More 

Was this review helpful? Yes 2
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Shellysgl, Thank you for taking the time to write about your experience. We apologize that the amount became a shock to you. The amount is just a preauthorization which is then released at the end of the stay once the guest departs the hotel. Despite the above, we are pleased that you enjoyed your stay and that our staff... More 

Brasilia, DF
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel has a large reception room , very beautifull and modern. It is very well located, just 10 minutes from Java Gate, the mais entrance of the Old Town. It is also near the main shops. The breakfast is great and the staff is very hepfull and kind. The internet at the romm was not very good, but they... More 

Was this review helpful? Yes 1
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear zildamd, Thank you for taking the time to write about your stay. We are very pleased to read that you enjoyed your visit. We look forward to welcoming you back in the future. More 

Jerusalem, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

we visited the hotel, room 210 during May 14-16 2015, when my wife made the reservation for my 40th birthday. We enjoyed our stay very much, but a few things bothered us nevertheless: - At arrival to the room, we didn't get our luggage for 30 minutes (it didn't look like a very busy hour at the reception...) - The... More 

Was this review helpful? Yes 1
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear avi1350, Thank you for taking the time to write about your stay. We apologize that we were not able to provide you with the type of stay that you deserve. It is our responsibility to address the problems you brought up in your review. We hope that despite the above you will give us another try so that we... More 

Houston, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for three days. It's one of the loveliest hotels I've stayed in all over the world. Loved the contemporary decor. Room had an incredible bathroom, ultra high-style. The breakfasts are to die for. Amazing, never been to a better buffet in any 5 star hotel. Super friendly staff. Location is wonderful. You can walk... More 

Was this review helpful? Yes 1
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear sallyleonard, Thank you for taking the time to write about your stay. We are very honored that you and your husband chose to stay with us. It is always a pleasure to read that our guests were able to leave with good memories of Jerusalem. We hope that there will be many more visits in the future. More 

New York City, New York
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

amazing israeli breakfast buffet....best breakfast buffet ever. helpful staff, stylish hotel, and cannot wait to travel back to jerusalem to actually stay there. looking forward! must stay and definitely try the breakfast buffet.

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear A52979, Thank you for the wonderful endorsement of our breakfast. We hope that you will visit again soon. More 

Beijing, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Mamilla is a newer hotel with pretty amazing staff. The front desk people were always helpful and pleasant, and our room was serviced TWO times a day!! We always had fresh towels, and they did a great job of keeping things tidy. Our room's view was not great (faced another building close by) and the room wasn't huge, but we... More 

Was this review helpful? Yes
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Lissa H, Thank you for taking the time to write about your stay. We are very happy and proud that you enjoyed your stay in Jerusalem. Our staff are equally proud that they had a positive effect on your visit. We hope that you will visit Jerusalem again in the near future. We look forward to welcoming you back. More 

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