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New Palm Hotel & Hostel

4-6 Ha'Nevi'im St | Damascus gate, Jerusalem, Israel
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New Palm Hotel & Hostel
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Dublin, Ireland
Top Contributor
180 reviews 180 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was in 1 of the 8 bed dorms. I think a place like this depends on your expectations. It's the cheapest place in Jerusalem and considering that I was perfectly happy. A previous reviewer said if you have visited India before you'll be fine. I have and totally agree. This is not super luxurious but I wouldn't call it... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

A friend and I shared a twin room with private bathroom for 2 nights. The location, just outside Damascus gate, is unbeatable. It was so easy to get here from the bus station and back, and we popped in and out of the Old City so easily. The breakfast spread is delicious, and you can't complain about free coffee and... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 27, 2015

I stayed in this hostel more than a week. The location is perfect, 1 minute walk and you're entering the old city. The stuff is so friendly and helpful. They shared interesting stories with us and even invited me for a wedding. The rooms are very clean and basic. I would definitely go there again!

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Manchester, United Kingdom
Top Contributor
191 reviews 191 reviews
67 hotel reviews
117 helpful votes 117 helpful votes
2 of 5 stars Reviewed May 8, 2015

We only booked here as it was the cheapest we could find. The hostel side looks good on first arrival, and they are kept very clan by a lovely girl, who seems to be cleaning 24/7. Our room though- number 35 was tiny, dirty, and smelly. the mattress was waffer thin, you could feel the metal slats of the bed.... More 

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Travelers are raving about these Jerusalem hotels

Warsaw, Poland
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 3, 2015

The hostel is located really close to the Old Town, it's relatively cheap, the owner is really nice, there is free breakfast and tea (also mint and other herbs) and coffee. The only disadvantage is the cleanliness - bed linens and pillows looked really old and dirty, the bathroom was rather untidy (we had a room with our own bathroom).... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 2, 2015

I hope you're not making the same mistake as I did. When you first entry the hotel you know from the beginning that it was a fault to book here. Bathroom: I've never been to such a disgusting place ever in my life!! Beds: Only my imagination makes me vomit. Brakfast: a joke. the staff was friendly

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Karlsruhe, Germany
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2015

stayed there 2 nights and we were happy with what we got for our money - had a double room, quite small and the after the shower the whole bathroom was wet - the breakfast is simple but tasty. The staff was very friendly in explaining to us how to get to certain sights around Jerusalem and Palestine -

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Prague
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 8, 2015

We spent one night here and I wouldn't say we actually slept. The staff were very friendly and helpful, there is a descent breakfast and free tea and coffee, however this does not make up for the dirty sheets, awful bathroom and constant noise. To be avoided unless you can get a steep discount!

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Philadelphia, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2015

Alex and Mahmoud are kings of hospitality. They were so incredibly friendly and helpful. Also the location above the fruit market, immediately next to Al-Ayed Restaurant (shwarma and falafel are cheap and delicious), and right outside the Damascus Gate cannot be beat. I would recommend this hostel 100 times!!!

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

The service I experienced was friendly and always able to help. The location is perfect and would definitely recommend this hostel/hotel for those who want a long stay or value/ place o put your head for the night. Refreshment are free (tea and coffee) and so to is wifi. Go expecting value not luxury, just like if you walked into... More 

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