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All 52 Jerusalem accommodations

New Palm Hotel & Hostel

2.0 of 5 Hostel   |   4-6 Ha'Nevi'im St | Damascus gate, Jerusalem, Israel
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New Palm Hotel & Hostel
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143 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago

it's so disgusting hostel I ever stayed. manager had very high-handed attitude to customers even we asked something when they didn't give us proper service. No good at all. the only one good thing is very close from Damascas Gate. that's it.

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5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hostel has good location, the caffee and tea is free. It was bit dirty with European eyes....the bedroom had a bad small and the sheets not really looked clean. The staff was nice, but I was not satisfied with the security.

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Biella, Italy
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First of all I want to say it'l's really welcoming: a friend and me had nice talks with the owner. He's a really good person,he want you to enjoy your time in Jerusalem! He gave us a private bedroom next to the breakfast area,that means we just had to do 5 steps :) The bedroom itself was good for the... More 

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Blackburn, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2014

I really can't understand what people are moaning about?! For roughly 10 pounds a night (for a dorm) you get a comfy bed with a delicious breakfast in a great location, hosted by helpful and friendly staff - ok it's not the Ritz but for what you're paying it's superb! The guys know the town really well and are always... More 

Was this review helpful? Yes 1
London, United Kingdom
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 29, 2014

I'm not sure what people are expecting from such cheap prices & in such a central location, but this is a hostel NOT a hotel. I have travelled extensively & this hostel is basic, but provides what you need for a couple of days. I have stayed in some real cack-holes around the world & this place was absolutely fine.... More 

Was this review helpful? Yes 2
Riga, Latvia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 8, 2014

Dear friends! I am with some experience in traveling, but I never have not seen it. On arrival was asked for 80 shekels more than was on booking.com. There were no towels, bed linen bleaching. Room smells after using the toilet. There is no air conditioner, outside was summertime +35C. The window opened to the night market - a big... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 1, 2014

Having stayed here last year I decided on it's better the devil you know. I walked up past the fruit market and to where I knew the receptionist would be (not at reception), he was in his side office. First impressions aren't good with him, he was on his phone and playing Candy Crush Saga. With a decided lack of... More 

Was this review helpful? Yes 1
The Netherlands
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 8, 2014

Although the hostel is very basic, it was a convenient place to stay for such a large group of students. It is not easy to find an affordable hostel for 40 people. Location is perfect and easy accessible by bus. A cute little bakery is just around the corner and is open 24/7, so it is really unnecessary to take... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 3, 2014

As mentioned in other reviews, the management of this "hostel" prey on the weak, and provide the worst service I've ever had in my life. They try to appeal to (and take advantage of) Palestinian sympathizers by (WRONGLY) claiming that Israel does not allow them to use shekels (Israeli currency) because they are Palestinian, and, therefore, they have to charge... More 

Was this review helpful? Yes 5
Clarksville, Tennessee
Top Contributor
155 reviews 155 reviews
23 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed May 23, 2014 via mobile

This is a Palestinian ran hostel. The bottom floor is a produce market but the upper floors a bit cleaner. The room was three single size beds smashed together with a shower room that had a clogged drain. It did have a somewhat clean appearance. The free breakfast was not bad, hard boiled eggs, humus, salsa and bread. The free... More 

Was this review helpful? Yes 2
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Additional Information about New Palm Hotel & Hostel

Address: 4-6 Ha'Nevi'im St | Damascus gate, Jerusalem, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range (Based on Average Rates): $
Hotel Class:2 star — New Palm Hotel & Hostel 2*
Number of rooms: 25
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Also Known As:
New Palm Hotel Jerusalem
New Palm Hotel And Hostel

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