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New Palm Hotel & Hostel

4-6 Ha'Nevi'im St | Damascus gate, Jerusalem, Israel
Hotel amenities
New Palm Hotel & Hostel
Best prices for: 1 room 1 guest
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147 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW via mobile

The service I experienced was friendly and always able to help. The location is perfect and would definitely recommend this hostel/hotel for those who want a long stay or value/ place o put your head for the night. Refreshment are free (tea and coffee) and so to is wifi. Go expecting value not luxury, just like if you walked into... More 

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

We arrived in Jerusalrm at 7 am after a long journey from Iceland. Although check in was not until 11 the owner let us (3 girls) into our dorm to sleep which was highly appriciated. The room (6 person female dorm) was bright and cosy although I can agree with some of the comments stating that the bedsheets were not... More 

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Wollongong, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

This place is terrible. Photos on hostel world are not of this location and I'm fairly sure some of the reviews are put up by the owner. Place is terrible. Like a slum. Do not stay here. Cardboard for a mattress. Extremely dirty rooms and bathrooms.

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1 review
1 of 5 stars Reviewed 4 weeks ago

it's so disgusting hostel I ever stayed. manager had very high-handed attitude to customers even we asked something when they didn't give us proper service. No good at all. the only one good thing is very close from Damascas Gate. that's it.

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2015

The Hostel has good location, the caffee and tea is free. It was bit dirty with European eyes....the bedroom had a bad small and the sheets not really looked clean. The staff was nice, but I was not satisfied with the security.

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Biella, Italy
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 13, 2015

First of all I want to say it'l's really welcoming: a friend and me had nice talks with the owner. He's a really good person,he want you to enjoy your time in Jerusalem! He gave us a private bedroom next to the breakfast area,that means we just had to do 5 steps :) The bedroom itself was good for the... More 

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Blackburn, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2014

I really can't understand what people are moaning about?! For roughly 10 pounds a night (for a dorm) you get a comfy bed with a delicious breakfast in a great location, hosted by helpful and friendly staff - ok it's not the Ritz but for what you're paying it's superb! The guys know the town really well and are always... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 29, 2014

I'm not sure what people are expecting from such cheap prices & in such a central location, but this is a hostel NOT a hotel. I have travelled extensively & this hostel is basic, but provides what you need for a couple of days. I have stayed in some real cack-holes around the world & this place was absolutely fine.... More 

Was this review helpful? Yes 2
Riga, Latvia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 8, 2014

Dear friends! I am with some experience in traveling, but I never have not seen it. On arrival was asked for 80 shekels more than was on booking.com. There were no towels, bed linen bleaching. Room smells after using the toilet. There is no air conditioner, outside was summertime +35C. The window opened to the night market - a big... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 1, 2014

Having stayed here last year I decided on it's better the devil you know. I walked up past the fruit market and to where I knew the receptionist would be (not at reception), he was in his side office. First impressions aren't good with him, he was on his phone and playing Candy Crush Saga. With a decided lack of... More 

Was this review helpful? Yes 1
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