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Ramada Jerusalem

4.0 of 5
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Ruppin Bridge at Herzl Blvd, Jerusalem 91033, Israel
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Ramada Jerusalem
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Ranked #52 of 93 Hotels in Jerusalem
A recent review
5 of 5 stars reviewed yesterday
topola42 Manchester, United Kingdom
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487 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Top Contributor
58 reviews 58 reviews
40 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed yesterday NEW

my wife and i stayed 2 days fullboard the food was fantastic the service fantastic even though the hotel was full full they have refurbished the lobby which we think is the best lobby of all hotels in israel our bedroom was also refurbished check in and out was quick and friendly we cannot fault this hotel

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Dallas, TX
Contributor
20 reviews 20 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel wifi was limited to one hour in the lobby. You can get wifi in your room for an additional $6 per day but the wifi is slow compared to other hotels in Israel. The amenities and gift shops were average but the staff and other hotel personnel were very courteous and professional. The hotel was dated and the... More 

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Debbie S, Executive Offices at Ramada Jerusalem, responded to this review

Dear Rick, Thank you for taking the time to post your review; it is always good to be able to work with feedback from our guests. I am happy that you had the opportunity to take advantage of the Ramada Jerusalem Hotel's excellent customer service, but sorry that there were other aspects that you found, were less satisfactory. All your... More 

Travelers are raving about these Jerusalem hotels

Shanghai, China
Top Contributor
191 reviews 191 reviews
165 hotel reviews
169 helpful votes 169 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Service at this hotel is extremely bad most of the staff are really rude. The hotel smells bad the room small and claustrophobic the food in the Resteraunt are just frozen food that is heated and nuked really disgraceful the best time at this hotel was when I checked out. There are better alternatives to this hotel in jerusalem so... More 

Was this review helpful? Yes 1
Debbie S, Executive Offices at Ramada Jerusalem, responded to this review

Dear Mashgiach, Thank you for taking the time to post your review; it is always good to receive feedback from our guests. We work very hard to supply the best training possible for our staff in order to ensure our guests have a comfortable and restful experience. You have my sincerest apologies if you found our staff to be less... More 

Metro Manila, Philippines
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent three nights here (the Royal Wing) during our tour of Israel. Located in the city's modern area (outside the walls), the hotel is conveniently located to national government offices (Knesset, Supreme Court etc.), public transport, and fashionable shopping areas. The Royal Wing is connected to the main/old wing, which boasts of the usual amenities (indoor swimming pool, health... More 

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Jakarta, Indonesia
Top Contributor
62 reviews 62 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location: Smack in the center of Jerusalem, even within walking distance to the Knesset (the parliament). But there is no convenience store or any kind of entertainment outlets around. Hotel: This is an old hotel in bad need of renovation. It looks old and behaves old. My wife and I stayed at the Royal Wing of the Ramada Hotel that... More 

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Debbie S, Executive Offices at Ramada Jerusalem, responded to this review

Dear Paul, Thank you for taking the time to post your review and for letting us know of your experiences; it is only through guests feedback that we are able to improve our services. I am sorry that there were aspects of your stay that were less satisfactory. All your comments have been taken on board for further assessment and... More 

Joplin, Missouri
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 23, 2015

The Ramada Jerusalem was once the Renaissance--so a bit lower on the same hotel family food chain. But the public areas are still Renaissance standard and have actually been recently renovated. Everything looks very nice . . . and rooms are comfortable and clean. Old problem for Renaissance was pitiful location, near nothing and no way to get there. Now,... More 

Was this review helpful? Yes 3
London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 19, 2015

stayed here a few times last time in FEB 2015 they were in the middle of major renovation which was quite over the weekend but drove us crazy during the week the meaty restaurant was closed which was inconvenient the thing that bothered us most that we wernt told any of this before we came ,which i find a real... More 

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Warsaw, Poland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 10, 2015

The hotel contains of two parts - Royal and Ramada. I stayed at Royal and it was disastrous. Rooms were old and rather dirty. The biggest problem was the hotel's stuff - never met such arrogant and unfriendly people working in a hotel. It could also be very noisy in the mornings, when some big groups of tourist were getting... More 

Was this review helpful? Yes 2
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2015

Warm, caring nice staff. Gorgeous newly remodeled public spaces and renovation of rooms en route. Marvelous tasty food. Fresh, clean smell. Amazing views from the windows to every direction. Central to everywhere in Jerusalem. Check out Marcel in the lobby, Sami at the front desk, and savor the atmosphere in the lobby bar at night.

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Hockenheim, Germany
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 2, 2015

Everything in room besides TV looks old, and is obvious that hotel hasn't been properly maintenanced. Bathroom looks like in 2 star hotel or at student dormitory, rust is visible. Breakfast is poor, (on shabbat there was not even scrambled eggs or hot milk!! as usual ). Lunch and dinner are acceptable, although definitely not in rank of 4-star hotel.... More 

Was this review helpful? Yes 2
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