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Ramada Jerusalem

4.0 of 5
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Ruppin Bridge at Herzl Blvd, Jerusalem 91033, Israel
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1 room 1 guest
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542 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • French first
  • German first
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  • Hebrew first
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    (542)
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    (113)
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NYC
Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW

Stayed there for friday night and Saturday night. Hotel in general is pretty decent. My biggest issue is the bed, Which is really small and not comparable. Really hard. And sitting very low. The food is outstanding.. Have been to much more expensive hotels in israel and the Ramada has better food than all of them.

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Miami, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Before reading the review: BEWARE! Changing money at the airport requires cash at the window, no credit cards accepted, but one can use the ATM next to the window. Now for the review: Like some of the previous Terrible and Poor reviews I was at that same conference, a few days before it began and leaving for Tel Aviv the... More 

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Pelham, Alabama
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was nice and the staff was especially nice! During a sick day, I was treated with kindness and care by Marcel I.Salomon the Manager on Duty. He helped my husband find things I needed, and made sure there was food for me when I was not able to leave my room. He assisted many others in our group... More 

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Debbie S, Executive Offices at Ramada Jerusalem, responded to this review

Dear 12Butane, Thank you so much for the delightful review, what a pleasure to read! Our team work hard to provide our guests memorable experiences so it is always encouraging to hear when we have excelled. I will be sure to share your comments, especially with Marcel, thank you for enabling us to give credit where it is due. Hope... More 

New Jersey
1 review
4 of 5 stars Reviewed 4 weeks ago

We started out in a bad room, complained, and were moved to a nice room on the ninth floor. Breakfast was pure pleasure, with delicious food and excellent service. Room cleaning was adequate, maintenance was not. We complained to the housekeeping management and everything was fixed within 24 hours. Hagit, the housekeeping manager for our floor, was amazing. She checked... More 

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Debbie S, Executive Office at Ramada Jerusalem, responded to this review

Dear Susuaftersusu, We are delighted by your wonderful review and to read your appraisal of our team and services. Our team makes every efforts to deliver upon the high standards we set for ourselves. We strive to ensure our guests recognize the services and facilities we provide as offering a high level of value and a warmly memorable experience. I... More 

plano, tx
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Room: The room was filthy. Housekeeping came daily but I couldn't tell that anything had been done other than the bed being made. The sheets on the bed were changed ONCE in 14 days. The room was never dusted or vacuumed. The mirrors in both the bathroom and bedroom were smeared, spotted and stained. The carpet was covered in inches... More 

Was this review helpful? Yes 1

Travelers are raving about these Jerusalem hotels

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed at the Ramada for a week at the beginning at July. I was there for a Genealogy Conference. I can start by saying the staff at the registration desk is rude and uncooperative. I, unfortunately, arrived early, before the check-in time and they couldn't be bothered with me. When I did check in they didn't give me the... More 

Was this review helpful? Yes 1
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

This hotel is good, clean, and comfort. But too bad, as a five star hotels, you should give a free wi-fi, I must bought a connection about $8 per 24 hours, and $3.5 for only 2 hours. The surrounding is pretty cool, quiet. The restaurant is also good, serving lots of variety of foods.

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Debbie S, Executive Offices at Ramada Jerusalem, responded to this review

Dear Leonard S., Thank you so much for posting this kind review. We try our utmost to provide our guests with clean and comfortable accommodations with great food and we are happy that overall you enjoyed your stay with us. As per your comments regarding Wi-Fi, we will take your comments under review. We hope to have the pleasure of... More 

brooklyn NY
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 21, 2015

This hotel gets 5 stars from me for two reasons: The price (low) and the pool (fantastic). I had a great stay here because after hours of shleping around the city in the heat, I was able to jump into a pool that is large, deep and roomy. No lounges touching each other like matchsticks. The rooms are okay, but... More 

Was this review helpful? Yes 1
California
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 20, 2015

Everything about this property was less than acceptable. The staff was unfriendly (except housekeeping halfway into our stay after much complaining), rooms were dirty and outdated, food seemed recycled every morning as the watermelon looked soggier by the day. The location is not walking distance to any restaurants, but convenient to the light rail. I'm giving it a 1 rating... More 

Was this review helpful? Yes 1
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 17, 2015

I was here for a genealogy conference and agree with the many negative reviews. Dissatisfying, incompetent customer service. I was apparently annoying front desk and lounge staff for information and services and how about a smile PEOPLE!! Very long waits for lounge food or drink orders (only two or three wait staff for 100-200 guest in lounge and adjacent restaurants.... More 

Was this review helpful? Yes 5
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