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Magic Palace

#2 of 64 Hotels in Eilat
Certificate of Excellence
North Beach | PO Box 1781, Eilat 8800, Israel
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1 room 1 guest
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Magic Palace
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679 Reviews from our TripAdvisor Community

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Traveler rating
    541
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273
75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • Hebrew first
  • Italian first
  • Polish first
  • Russian first
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    (679)
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    (166)
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    (121)
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Modiin, Israel
Level Contributor
3 reviews
5 of 5 stars Reviewed today NEW

Stayed in the Suite on 7th floor. Room was amazing, huge in size. Main room contained 2 large sofas, each one opens to a double bed. There's a big table, a decent refrigerator, a large (I think 55") tv, wooden floor, shower and toilet - excellent! There is even a Nespresso machine! Moving on, there is an additional "parents" unit,... More 

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1 review
5 of 5 stars Reviewed 1 week ago

One of the best hotels in Eilat, if not the best. Amazing food. Delicious desserts. Excellent service. Accommodating staff. Fun is guaranteed for anyone who guests. Highly recommended. It is recommended to rent the suite with hot tub

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Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to write about the Magic Palace on Trip Advisor. It was a pleasure to read your comments and we are happy that you enjoyed yourself at the our hotel. Hope to see you very soon ! Karin. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We spent a full weekend at this amasing hotel in eilat. It all started with the warmest reception. (It was more than 40 degrees in the shade😄) The room we recieved with no delays was overwhelming... The pool was refreshing. And we had great food for dinner... Best value for money Johai

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Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you so much for all the thrilling compliments.. I am happy to read that your vacation was especially pleasant. I look forward hosting you again on your next trip to Eilat. Karin More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is probably the worst "5 star" hotel for 1000₪ per night per person in Eilat and maybe in Israel. Maintenance is bad, service is slow and fake (calling during rest to make sure everything's ok when they now the cleaning service didn't show up for 2 hours), guests are smoking near the pool, even the toddlers pool. Hotel doesn't... More 

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Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the Magic PALACE. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We strive on a... More 

Kadima, Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Magic Palace Eilat for 4 nights during the month of July 2015 he was a month very busy, the hotel was fully booked, the holiday spent with the children and our grandchildren, great time staying at the hotel, we note especially the warmth we received from the Department of customer relationships as well as the assistance... More 

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Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I love reading the experiences of our guests, especially yours. I'm glad that you find our staff friendly and professional. We are looking forward to welcoming you back Karin. More 

Giv'atayim, Israel
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very nice, but it has been changed a bit through the years. I've been there about 15 years ago and again 1 year ago, and it still nice, but need to have better maintenance. The food is OK. The rooms are clean and comfortable.

Was this review helpful? Yes 1
Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you so much for your review of our hotel. Regarding the maintnance We strive on a daily basis to improve every aspect of the hotel, and it's important to hear also the other side so we know where to focus. We look forward to welcoming you back again soon. Karin. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We're having a wonderful holiday, the hotel is very clean, personal is super nice and service is excellent. Located in a strategic place, just few hundreds meters from the two main malls, as well as from the promenade, so no need to use your car. Since we arrived, we've been very pleased. Food is fresh and of very good quality.... More 

Was this review helpful? Yes
Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to write this wonderful review of our hotel. I am happy to read that your vacation was especially pleasant. I look forward hosting you again on your next trip to Eilat. Karin More 

Ramallah
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Couldn't wait to get home and write a great review for a great hotel that really understands the meaning of being customer oriented. We stayed 2 nights, Aug 7-9 in room 332 and were treated extremely well by the kind and attentive management and staff. We reserved through booking.com and were offered to upgrade to a room with balcony and... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great food great atmosphere excellence on the services level on every level. Clean and comfortable. Peculiar thanks to the Chef, Customer Service representative Carmit and Amir in the dining room, Ortal and Danielle at the snack bar.

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Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to write about the Magic Palace on Trip Advisor. It was a pleasure to read your comments and we are happy that you enjoyed yourself at the our hotel. Your kind words were forwarded to the hotel Chef, Carmit, Amir, Ortal, Danielle and the rest of the staff. We are happy to... More 

Jerusalem, Israel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 7, 2015

We stayed here for 2 nights after hearing that the hotel provided gluten-free food. The kitchen staff were amazing. They made specially prepared cakes, pancakes and more for breakfast. They also had the chef come over to our table and explain what we could eat for dinner and lunch, with dessert ready plated for us. The other hotel facilities were... More 

Was this review helpful? Yes 1
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