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Astral Palma Hotel

Kamen Street 11, Eilat 88414, Israel (Formerly Astral Marina)
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Astral Palma Hotel
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Astral Palma Hotel
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116 reviews from our community

Traveler rating
    34
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51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 15, 2015

Suite Hotel. Every moment was a Joy. swimming pool, marine activity (free), polite team, excelente room. profational Entertainment team, very tasty food and a lot of it, Welcoming atmosphre, every night from the 4 nights was wonderfull.

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israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 27, 2014

We came a couple with 2children for 3 nights at chanukka, The room we got smell of sewage, so we came back to reception and asked for another room. The receptionist refused and sent a worker to check the problem. The man who really was very polite said the room was deserted for along time and the water to the... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

Good location with good restaurants a short walk away . The hotel has a warm atmosphere about it. The room was very clean and comfortable. The food is very good and the service was excellent. I like the hotel and definitely recommend it.

Was this review helpful? Yes 1
Astral H, Guest Relations Manager at Astral Palma Hotel, responded to this review

Dear Camellia, Thank you so much for your review. We're happy to read you spent a great vacation in Astral Coral and we hope to see you again at your next vacation in Eilat, All the best! More 

Netanya, Israel
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 16, 2014

we booked 3 nights (Wed-Sat.) in the end of October 2014, which is considered to be low season in Eilat, and payed more than 600 NIS per night ($168US)- BB. the hotel web-site promises 4* hotel, "spacious, well equipped and well maintained" rooms- no way! the only place that was recently renovated is the lobby and the reception. the rest... More 

Was this review helpful? Yes 1
Astral H, Guest Relations Manager at Astral Palma Hotel, responded to this review

Dear Yelena, Thank you for your review! We're taking to our hearts and minds your remarks about your staying at Astral marina to improve the experience of our guests . All the best! More 

Haifa, Israel
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 29, 2014

We were 2 adults + 2 kids during Sukkot holidays, stayed there for 3 nights. The hotel looks very outdated and weared out. The walls in rooms are peeling. In general, walking down the corridors of this hotel impresses more like a hostel not hotel. Complimentary breakfast is fine, with regular for Israeli hotels food choices, though not really tasty.... More 

Was this review helpful? Yes 1
Astral H, Guest Relations Manager at Astral Palma Hotel, responded to this review

Dear Danny, Thank you for your review. we're sorry to hear your vacation didn't went well at Astral Marina. We're taking your remarks very seriously in order to improve our self each day. All the best! More 

Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 23, 2014

We stayed in the hotel for 3 night 4 adult in 2 rooms during a Jewish holiday. the hotel was in full capacity. one of our room was smelly and dirty. After our request to the Director on call the room was replaced for our satisfaction. The hotel is close to the ice mall and other attraction in the city... More 

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Astral H, Guest Relations Manager at Astral Palma Hotel, responded to this review

Dear Yaron, Thank you for your review. We're happy to hear you spend a great vacation at Astral marina. We hope to see you again at your next vacation in Eilat, All the best More 

Heifa, Israel
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2014

2 adults and 2 children, 3 nights vacation during Sookot, HB. The room is very poor. Swimming pool is nice. Food is OK - dinning room is terrible - small, crowded and very noisy and the service there not pleasant. Had to wait in line to enter dinning room and to get to the warm food. Never saw such a... More 

Was this review helpful? Yes 1
Astral H, Guest Relations Manager at Astral Palma Hotel, responded to this review

Dear David, Thank you for your review about your staying at Astral Marina. We're taking very seriously your comments and will do everything in our power that this things will not happens again, All the best! More 

Beersheba, Israel
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 21, 2014

Old, dirty, bad maintained hotel. The staff attitude is extremely bad - as soon as you pay they ignore you, even rude in a conversations. At the last evening of our stay they decided to start fixing pipes in our room, they just closed water in the room with no preliminary warning and we moved to another room, spending complete... More 

Was this review helpful? Yes 1
Astral H, Public Relations Manager at Astral Palma Hotel, responded to this review

Dear Zachar, Thank you for your review. We're so sorry to hear that the hotel didn't meet your expectations. We're doing everything in our power to please the guests at Astral Marina on their vacation. we will take your remarks very seriously and check them. All the best! More 

Top Contributor
50 reviews 50 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 22, 2014

A small hotel . very grubby . Breakfast was substandard. Evening meals where a waste of time.didnt find enything tasty to eat . lucky there are a lot of good Restaurants in Eilat. The rooms are ok.should not be classified as a hotel more a motel. At least the staff are very pleasant. Not suitable for a relaxing family stay.in... More 

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Astral H, Public Relations Manager at Astral Palma Hotel, responded to this review

Dear Moshe, Thank you for taking the time to write a review regarding your experience with our hotel. Your feedback is extremely important to us, and we regret to hear that your experience was not a good one. At Astral hotels, our number 1 priority are our guests and we work hard to make their stay a pleasurable one. We... More 

Haifa, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 1, 2014

We reached the hotel and we got the room Nidamno to find that the room is full of mosquitoes. Were in at least 100 mosquitoes. After a conversation with the receptionist she claimed that Eilat control mosquitoes. After one day we went to a nearby hotel and were not mosquitoes at all. Board is very poor and poor. Dining room... More 

Was this review helpful? Yes 3
Astral H, Public Relations Manager at Astral Palma Hotel, responded to this review

Dear Assaf Thank you for taking the time to write a review regarding your experience with our hotel. Your feedback is extremely important to us, and we regret to hear that your experience was not a good one. At Astral hotels, our number 1 priority are our guests and we work hard to make their stay a pleasurable one. We... More 

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