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Herods Palace Hotel

Hayam 6, Eilat 88000, Israel
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1 room 1 adult
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Herods Palace Hotel
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1,197 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Me and my wife spent a weekend in Herods palace on JAN 28th as part of a company vacation. The food is terrible.on friday evening and saturday the is heated on plates and is not fresh. Also you cannot find decent coffie in the dining room. The deserts were good and fresh and there was a big variaty. It seems... More 

Helpful?
Thank Avi B
Sandra N, Guest Relations Manager at Herods Palace Hotel, responded to this review

Dear Avi, We understand from the feedback you wrote that you had, regrettably, some negative experiences during your recent visit at our property. Our culinary team is committed to serve our guests to the best of their abilities as you may have maybe read in other great reviews on Trip Advisor. We apologize if this was not your case but... More 

Jerusalem District, Israel
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

unbelievable beautiful hotel. exacting architecture large and comfort rooms with balcony opposite the sea, very rich breakfast, real luxury hotel, enjoy staying. we got good prices as members of shamaiim club, ans we shall recommend this hotel to our friends.

Helpful?
Thank 4941234
Nicolle A, General Manager at Herods Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your recent experience with the viewers of tripadvisor. It is such a pleasure to know that our service and facility was everything you expected from the Herods Eilat. Your review was shared with our entire team. we look forward to welcoming you back on your next visit to Israel. Best Regards, Nicolle Algazy Herods... More 

Netanya, Israel
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic place, very nice and unique decor, large rooms, very clean, excellent service, excellent food. We had only bed and breakfast, plenty to eat, very large selection of cheeses, breads, fruit, vegetables, eggs, milk products, hot drinks. It is self service so you can have as much as you want..

Helpful?
Thank Miri1947
Sandra N, Guest Relations Manager at Herods Palace Hotel, responded to this review

Dear Miri, Thank you for taking the time to write a review on trip advisor. I was pleased to read that you enjoyed our delicious food. We strive to make this home to our many valued guests and certainly feel a sense of accomplishment when this is achieved. thank you again, Hope to see you in the future! Best Regards,... More 

Northamptonshire, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We had a a suite with stunning views of the sea. The balcony with two chairs and a table was an ideal place to have breakfast. The service itself was first class. Staff were super professional, friendly, and exceeded all expectations. The swimming pool is incredible, ideal for swimming laps as it is pretty long, especially before the crowds decend... More 

Helpful?
Thank cs9252016
Sandra N, Guest Relations Manager at Herods Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. We are very grateful for your positive comments which will be shared with our hotel team. Inspired with this one, we assure you that we will continue to deliver great service at all times. We would be glad to welcome you again at Herods Palace for your next visit to Eilat. Best... More 

short hills, nj
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful facilities on the beach in Eilat Front desk staff and managers actively involved in making this a great vacation Great breakfasts and staff Strongly recommended Free WiFi and parking helps The staff upgraded us to the Club floor facilities etc. In fact one of the managers proactively emailed asking if they could improve the reservation by moving us from... More 

Helpful?
Thank Globaltravelers12
Sandra N, Guest Relations Manager at Herods Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your recent experience with the viewers of tripadvisor. It is such a pleasure to know that our service and facility was everything you expected from the Herods Eilat. Your review was shared with our entire team. we look forward to welcoming you back on your next visit to Israel. Sincerely, Sandra Nahoum Guest Relaions... More 

Tel Aviv, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

We stayed in this amazing hotel for a gorgeous weekend. This hotel is located in a prime location near the sea and the shoping mall center. The hotel's room, service, staff, SPA, executive lounge, and the swiming pool were all execellent!!! Fantastic and fresh food in an extraordiner restaurant ( "Tamarind"). The room is very big and very clean. A... More 

Helpful?
Thank Dr Michael H
Sandra N, Guest Relations Manager at Herods Palace Hotel, responded to this review

Dear Dr. Michael, Thank you for taking the time to write a review on trip advisor. Our motto at the fattal chain is "We host with love". I'm glad to see that our team makes this slogan launched. Personally I passed your review to the members of staff and managers, in there names and on my behalf I thank you... More 

Tel Aviv, Israel
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 8, 2016

We came in for one night. The indoor parking was dark and very tight. The hotel has Las Vegas ugly design style. The room was OK with a good view of Eilat Bay. The pool is large, but was busy and noisy. Food left-overs and used towels remained on chairs and tables long after guests have left. We therefore escaped... More 

Helpful?
Thank Gad H
Sandra N, Guest Relations Manager at Herods Palace Hotel, responded to this review

Dear Gad, Thank you for choosing to stay at the Herods Eilat hotel Please accept our sincerest apologies on behalf of the hotel staff and myself for not succeeding in creating a fulfilling experience during your stay. I regretted to read the comments.what you describe does not meet the level of service we aspire to offer our guests. We treat... More 

Yehud, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016 via mobile

Hi, Really enjoyed our staying at the hotel. The service level of all the staff involved in our staying was splendid. The room was perfect with big size bed and a view to the see. The food was top notch. We're sure we will come back in the future. Keep up the good work.

Helpful?
Thank Dudi S
Sandra N, Guest Relations Manager at Herods Palace Hotel, responded to this review

Dear Dudi, Thank you for taking the time to write a review on trip advisor. I was pleased to read that you enjoyed our amazing view and our delicious food. thank you again, Hope to see you in the future! Best Regards, Sandra Nahoum Guest Relations manager More 

West Palm Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016

We have stayed at the Herods hotel many times before and every time we go back there we have a wonderful time, the city of Eilat is a beautiful place for vacationing, very safe, full with attractions and good restaurants.

Helpful?
1 Thank Dux251
Sandra N, Guest Relations Manager at Herods Palace Hotel, responded to this review

Dear Guest, When a returning guest writes a beautiful review such as this, we are proud and pleased because it means that we have done good and not just once but few times. It is always a pleasure to host you and we hope to continue in the future as well. Kind regards, Sandra Nahoum Guest Relations manager More 

Jerusalem, Israel
1 review
5 of 5 stars Reviewed January 5, 2016

We stayed at the Herods hotel for a 4 night period in December 2015. We were attending a conference in the area and brought our 2 year old son to spend the weekend with us as well. The staff at the hotel took such good care of us, from the check in to the room cleanliness to coming up extremely... More 

Helpful?
Thank jonathanh123456
Sandra N, Guest Relations Manager at Herods Palace Hotel, responded to this review

Dear Jonathan, Your gracious review makes our property very proud. We strive to make this home to our many valued guests and certainly feel a sense of accomplishment when this is achieved. We appreciate you mentioning all the facilities and offerings of the hotel. We hope to have the privilege to serve you again in the not so distant future.... More 

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