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Crowne Plaza Hotel Eilat

#32 of 65 Hotels in Eilat
Certificate of Excellence
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1 North Beach | PO Box 1666, Eilat 88000, Israel
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Crowne Plaza Hotel Eilat
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613 Reviews from our TripAdvisor Community

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Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Accidently ate at the all-inclusive buffet the first night and was charged ~$70 at check-out. Food was not much better than McDonalds. Lots of children running around and shouting. Chairs and floors were dirty, I'm guessing from the kids. I was told by the bartender that I couldn't rest my leg against a coffee table (?) Did I commit some... More 

Helpful?
Thank MicahJTPhotos
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location, beautiful stylish apartment with a sea view, very professional service at the reception Wspaniała lokalizacja, piękny stylowy apartament z widokiem na morze, bardzo profesjonalna obsługa ma recepcji.

Helpful?
1 Thank Katarzyna P
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2015

I have read some of the poorer comments and I must say that I was pleasantly surprised. I did stay though at a deluxe suit so my comments relates to this accommodation. It was spacious, nicely decorated and generally well maintained (but for the couch in the living room which needs fixing). We thoroughly enjoyed our stay and I’d be... More 

Helpful?
1 Thank Abraham K
shiran e, Guest Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear Abaraham, Thank you very much for your kind words. We will be more than happy seeing you again among our happy returning guests. Best regards& Have a happy new year! Gueta Liat Guest Relations Manager More 

Tel Aviv, Israel
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 13, 2015

Was there on a sport's weekend. Upon arrival, after entering the room I realized the air-con is venting warm air. Outside temp was 28c and rising. I called reception and was told the following: The hotel is in "winter mode" an there is no air-con. I was dumb founded. I requested another room. Alternatively, air-con fixed in this room, because... More 

Helpful?
Thank ZvikaGl
shiran e, Guest Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear Guest, I was sorry to read your comments regarding our hotel. Crowne Plaza Eilat Hotel is doing everything in its power to be one line together with the requested standards and highest level of service. We take your comments to consideration, in order to improve. We hope that you'll give us the opportunity to demonstrate our improvement and to... More 

Harare, Zimbabwe
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 7, 2015

From the photos you can see that it's got a very good location in the tourist area. The rooms are very nice and clean, the food was a bit disappointing on Friday night, but OK on the weekdays. Taxis are everywhere so no car is needed, but it's a bonus if you have a car, there is parking available.

Helpful?
Thank liranish
shiran e, Guest Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear Liran, Thank you for choosing the Crowne plaza Eilat Hotel. We are doing everything in our power to please and serve our guests according to the tradition of Crowne Plaza Hotels Chain. I am very pleased to know that you have enjoyed your stay and taking your comments very seriously in order to improve where needed. We hope seeing... More 

Kfar Saba, Israel
Level Contributor
150 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed November 11, 2015

As a IHG Rewards member I know that the Crowne Plaza chain is the second highest standard in the Group. This hotel certainly does not meet that criteria- I have stayed in Holiday Inn Express hotels that were better than this one. The room was of a nice size but lacking in amenities of a top class hotel. The public... More 

Helpful?
1 Thank AvguyKfarSaba_Israel
shiran e, Guest Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear Avguy, I was sorry to read your comments regarding our hotel. Crowne Plaza Eilat Hotel is doing everything in its power to be one line together with the requested standards and highest level of service. We take your comments to consideration, in order to improve. We hope that you'll give us the opportunity to demonstrate our improvement and to... More 

Haifa, Israel
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed October 17, 2015

This was our first visit at "Crowne Plaza Eilat" a very known hotel in the city. I can conclude my vacation as "nice". The hotel was nice, the room was nice, the foos was nice....everything was nice. Not the best deal but still, if you search for a good accommodation in a very good price this hotel is the best... More 

Helpful?
1 Thank ItamarB17
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review
Google Translation

איתמר יקר שלום רב, ראשית אני מודה לך על הזמן שהקדשת לכתיבת חוות דעתך על המלון. צר לי כי לא... More 

London, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 5, 2015

My family and I got 5 rooms half board at this hotel for Passover 2015. Arguably the busiest time of the year for any hotel in Eilat. Because I am a IHG platinum member they upgraded us to the top floor where the newly decorated rooms are. My room was beautiful with a stunning view of the swimming pool and... More 

Helpful?
Thank NickyMusic
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear Nicky, I was very glad to read your review. Thank you very much for the time and effort you put in it for us. Regarding the guests at the hotel, we respect and serve every guest equally and according the Crowne Plaza Hotel chain tradition. We are looking forward to see & host you again among our returning happy... More 

1 review
3 of 5 stars Reviewed September 21, 2015 via mobile

The staff was very nice, smiley and helpfull. Breakfast was good, but... the pool was pretty sad and the room could have been cleaner... A bit expensive for the level of hotel. However, we enjoyed the great location and the view of the lagune!

Helpful?
Thank Dana D
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear Guests, First of all, Thank you for choosing the Crowne Plaza Eilat hotel. Second, I am thankfull for the time you have dedicated to write this review. These reviews are very helpfull for us to see our points to improve and do better. The hotel is soon to be in a process of renovation but as you know these... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed September 19, 2015 via mobile

It is purely managed. The hygiene is zero. No one cleans the rooms and corridors. They only took away the towels from the other day and forgot to bring new ones. The tea pots were dirty, having the traces from the previous inhabitants. The bathroom was very dirty. The furniture is obsolete. The only good thing was the dinner in... More 

Helpful?
Thank Yulian1970
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guests, I was very disapointed to learn this is how you think and feel regarding your last stay at the hotel. We are doing everything we can to give the most enjoyable vacation to our guests. Although, i hope you will come soon to Eilat and choose our hotel. i believe you will see that things can be different.... More 

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