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Crowne Plaza Hotel Eilat

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1 North Beach | PO Box 1666, Eilat 88000, Israel
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Crowne Plaza Hotel Eilat
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Crowne Plaza Hotel Eilat
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465 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eden Prairie, Minnesota
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

- Lousy room, outdated hotel. - Very loud. I couldn't sleep during the day at all. - the balcony doors (both door) cannot be locked - it looks as if the locks were broken on purpose to prevent the guests from locking it. I've been to this hotel many times (unfortunately) and the broken balcony locking mechanisms repeated in about... More 

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Tel Aviv
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in need of a serious make-over... it is not being managed properly from a cleanliness or service perspective. The only good thing about the hotel was the food! I would suggest trying a newer hotel as this one really is old and looks it!

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shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guest, First, I was very disappointed to read your review. We are doing everything in our power to give the best vacation to our guests, according to the Crowne Plaza Hotels tradition. I am terribly sorry for your stay which were not like you expected it to be. We acknowledge your comments, as it enables us to evaluate the... More 

Helsinki, Finland
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Far below the typical standard of Crowne Plaza. We had booked four nights but left after two. The view from upper balconies (all the rooms face the port) is the only impressive thing here. The hotel is generally rundown and evidently long past its prime. Our room was something you'd expect from a 2 to 3-star hotel. Good service can... More 

Was this review helpful? Yes 2
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guest, First, I was very disappointed to read your review. We are doing everything in our power to give the best vacation to our guests, according to the Crowne Plaza Hotels tradition. I am terribly sorry for your stay which were not like you expected it to be. We acknowledge your comments, as it enables us to evaluate the... More 

Tel Aviv, Israel
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel, located in the cwnter of Eilat A very quiet area, with supermarket, shopping, bars and restaurants in the area the service in the hotel is amazing, the stuff are always helping and usefull there is big outdoor pool (in the summer a lot of kids) always good music and amazing vibes the best room are to with a... More 

Was this review helpful? Yes
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guest, Thank you very much for your kind words. We do our best to keep our guests happy and a review like yours only tells us that we are on the right track. We will very much love to see you again among our returning & happy guests! Best regards, shiran elkayam Public relations manager More 

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The view from the Plaza is gorgeous, but that sums it up. The hotel is understaffed, unclean around the pool and lobby, run down and could use some maintenance. The food is okay, but far from royal. Once an exclusive hotel, now just a plaza without a Crowne.

Was this review helpful? Yes
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guest, First, I was very disappointed to read your review. We are doing everything in our power to give the best vacation to our guests, according to the Crowne Plaza Hotels tradition. I am terribly sorry for your stay which were not like you expected it to be. We acknowledge your comments, as it enables us to evaluate the... More 

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 23, 2015

friendly service, good food but the girl who works in the spa shouldnt work there.everybody was friendly,try to eat early to avoid noisy israelis.the people in the reception were very helpful and pleased with the rum

Was this review helpful? Yes
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guest, We are doing everything in our power to give the best vacation to our guests, according to the Crowne Plaza Hotels tradition. We look forward to the opportunity of welcoming you back at the Crowne Plaza Eilat in the future and give you a most enjoyable stay. Best regards, Shiran elkayam Public relations manager More 

Ramat Gan, Israel
Contributor
17 reviews 17 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2015

Spent a weekend at the Crowne Plaza in Eilat. Loved it! The room was lovely and had a great view (all rooms face the Red Sea), the food was wonderful and the service very good indeed. The hotel faces the Eilat promenade and the Ice Mall is just a few meters away. I would definitely return. A few have noticed... More 

Was this review helpful? Yes
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guest, Thank you very much for your kind words. We do our best to keep our guests happy and a review like yours only tells us that we are on the right track. We will very much love to see you again among our returning & happy guests! Best regards, shiran elkayam Public relations manager More 

Tel Aviv, Israel
Contributor
15 reviews 15 reviews
7 hotel reviews
3 of 5 stars Reviewed February 16, 2015

The room was nice. The bathroom was very old equipped. Food was OK but the variety was poor. also, not everything was fresh. The spa cost 30 shekel for each person a day. not cheap. We arrived in the evening and the receptionist was very confused.

Was this review helpful? Yes
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guest, We are doing everything in our power to give the best vacation to our guests, according to the Crowne Plaza Hotels tradition. I am sorry for your stay which were not like you expected it to be. We look forward to the opportunity of welcoming you back at the Crowne Plaza Eilat in the future and give you... More 

Jerusalem, Israel
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 12, 2015

We had read reviews that said the hotel was run down but it must have been updated, as we found that the rooms looked newly painted and the carpets were clean and the floors looked like new. The staff was welcoming and helpful. When we arrived we went into the office which told us about the attractions available in Eilat... More 

Was this review helpful? Yes
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guest, Thank you very much for your kind words. We do our best to keep our guests happy and a review like yours only tells us that we are on the right track. We will very much love to see you again among our returning & happy guests! Best regards, shiran elkayam Public relations manager More 

San Jose, Costa Rica
Top Contributor
62 reviews 62 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 22, 2015

It has been a while since I had felt so welcome at a hotel. From check-in to check-out the hotel personnel did everything they could to make my stay as pleasant as possible. Even though the hotel is a bit outdated they do make up for it with great service. We got upgraded to a very nice room overlooking the... More 

Was this review helpful? Yes
shiran e, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review

Dear guest, Thank you very much for your kind words. We do our best to keep our guests happy and a review like yours only tells us that we are on the right track. We will very much love to see you again among our returning & happy guests! Best regards, shiran elkayam Public relations manager More 

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