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Leonardo Royal Resort Hotel Eilat

#13 of 64 Hotels in Eilat
Certificate of Excellence
Kamen st. 3-4, North Shore, Eilat 88130 , Israel
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Leonardo Royal Resort Hotel Eilat
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314 Reviews from our TripAdvisor Community

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Traveler rating
    197
    58
    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
  • French first
  • German first
  • Hebrew first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (314)
  • Mar-May only
    (105)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (51)
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Chicago, IL
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Upon our arrival we were given a room that was filthy dirty with sand on the floor and the beds barely made. There was trash in the hallways. When we complained to the management they showed us another room that was in basically the same condition with stained bedsheets. We refused to stay and moved to another hotel. Virtually no... More 

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear guest Thank you for your review, we take our guest comments seriously. We are sorry for shortfals you have experienced during your day.Standard of cleanliness is very important to us and we will continue to learn and improve. we hope you will give us another chance to show you how great our hotel is Sincerley Hotel Managment More 

Modiin, Israel
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

We have just returned from a wonderful week at this hotel. The service is excellent - friendly and prompt. We had two interleading rooms - which were very comfortable sizes, overlooking the pool. The room was clean and decorated really nicely. There is free wifi - those of us with apple products couldn't connect but one with a samsung phone... More 

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear Guest Thank you very much for taking the time to review our hotel. I was very glad to read you had a pleasant and enjoyable vacation Indeed breakfast and dinner tasting, a variety of flavors The hotel's swimming pool large and , pleasant Thank you for the appreciative words, it makes me happy to read such a good feedback... More 

1 review
4 of 5 stars Reviewed July 26, 2015

Delicious food good service. but the fitness center isn't in the same hotel u get a voucher for the Leonardo next door. But I really liked the place. nice big pool and place to sit outside comfortable room nice bathroom. balcony looking down to center wich Is very nice and relaxing

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear Guest, Thanks for your the feedback, The hotel's pool is indeed large and pleasant Glad to know you enjoyed your vacation We will be happy to welcome you again sincerely Hotel Managment More 

1 review
5 of 5 stars Reviewed June 27, 2015

Love the feeling of home💚.great stuff especially the entertainmant team.lots of tasty food.nice rooms.big swimming pool. Easy walking to promenade & wonderfull beach.We are defenatly comming back. Or.k

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear guest Thank you very much for taking the time to review our hotel Standard is very important to us and we will continue to learn and improve I was very happy to read your good review I more than happy to see you again with us ; Sincerley The Managment More 

1 review
5 of 5 stars Reviewed June 9, 2015 via mobile

The hotel have big pool that makes you forget the beach is neer by. Good services always whit a smile; The room was nice and comfortable full of light for standart . Over all lovely hotel we will be back!

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear Guest Thank you very much for taking the time to review our hotel. I waz happy to hear about amazing vacation Good experience of the guest is very important to us I hope to see you again sincerley Hotel Managment More 

Tel Aviv
Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 7, 2015

Stayed here for 2 nights for a weekend away following a business meeting. Hotel looks tired. The room is clean, but pretty basic and low end. We had a bed that was fine, a sofa and chair. Balcony overlooked the pool and there was quite alot of noise from there. Staff were not particularly friendly. The staff in the restaurant... More 

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear guest Thank you for your review, /we take our guest comments seriously. We are sorry for unpleasant experience during your stay Standard of service is very important to us and we will continue to learn and improve we hope you will give us another chance to show you how great our hotel is. sincerely Hotel Managment More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 3, 2015

For a very, very long time ir was impossible to have an toll-free call with my Credit card until wife was connected with headquarters in Israel, and was given a tepid explanation. Two hundred characters aré too much!!Two hundred characters aré too much!!Two hundred characters aré too much!!Two hundred characters aré too much!!

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear guest Thank you for your review , we take our guest comments seriously we are sorry for unpleasnt experience during your stay. Unfortunately your problem connection to rhe internet didnt come to our attention a problem The hotel works on Internet free for hotel guests, and there is no problem with the connections usully . We will be happy... More 

1 review
5 of 5 stars Reviewed May 29, 2015 via mobile

I like this hotel came from Jerusalem with my wife good food good clean very nice and kind staff when you fell like special guest you know that you came to a good hotel the swimming pool is the best in Eilat

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear Guest By reading your review on the hotel i was pleased . Thank you for your time I ' II be happy to see you again Sincerley Managment Hotel More 

1 review
5 of 5 stars Reviewed May 14, 2015 via mobile

We had a very good experience. Thaks to the good stuff at the hotel. Nice pool and very good breakfast! We stay for 2 nights at late may. Free parking ad well thanks alot. We were 3 friend at lads trip.

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear Geust, Thank you very much for taking the time to review our hotel. Im hope to see you again sincerely The Managment More 

Level Contributor
4 reviews
2 of 5 stars Reviewed May 10, 2015 via mobile

We got off to a bad start because we went with another couple and we had called in advance (twice) to make sure we would be in adjoining rooms. We were told that this shouldnt be a problem and that they wrote it down in the system. When we arrived we were told that nothing was written and that it... More 

Was this review helpful? Yes
Tali K, General Manager at Leonardo Royal Resort Hotel Eilat, responded to this review

Dear guest Thank you very much for taking the time to review our hotel. we take our guest comments seriously. We are sorry for unpleasant experience during your stay . Standard of service in front desk is very important to us. I promise you that team members participate in service training And we will do more to improve the service... More 

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