I went to the hotel with my wife and my 3 children for 2 nights on Easter. The hospitality was great and the hotel is located well within the center so we could walk into the old city and the marketplace by foot. We were located on the 5th floor while the rooms were relatively clean the windows were so... More

This hotel offered the best service and most hospitality I have ever encountered at a hotel. The staff was friendly and helpful and was eager to serve its guest. I felt safe the entire time and was treated fairly and just. It was a good experience. The only negative was that the wi-fi service was a little sketchy at times... More

I regularly bring groups to stay here whilst on pilgrimage to the Holy Land. It is a comfortable mid-range hotel with very friendly staff and good facilities. Spacious rooms many with good views. Good food provided in 2 restaurants. Located close to the old town of Bethlehem and an easy walk through the markets to the Church of the Nativity.... More

The Shepherd Hotel is a convenient and comfortable hotel. You will experience warmth and professional hospitality from the Palestinians at the hotel. Nothing is too much trouble. The food is first class and the proportions are very generous. The rooms are well-appointed and of a good size. Finally, you have ease of access from the hotel to the Church of... More

Situated close to the centre of Bethlehem but on a quiet sidestreet, this hotel is cool and comfortable. The staff are very obliging and helpful. Always willing to please. The hotel has a sort of faded elegance - when staying here you will become part of the local community. A couple of doors down the road is the local bakery... More

Good hotel with helpful staff in the Palestinian side. Based in Bethlehem, there is a lot of interesting places to see near this. Due to the apartheid wall it's not possible for locals to go to Israel and income from tourist is important in these parts. Stayed here for 3 nights, good food, loads of salad selection, they have a... More

I stayed at this hotel when I was touring around Bethlehem last year. The hotel was fine. The staffs were friendly and courteous. The large room where I stayed in had a bit out dated décor but it did not bother me as the room was comfortable to stay. The bathroom was however modern just as what the previous reviewer... More

We stayed here because our tour director wanted our group to spend some of our tourist dollars in hotels, restaurants and gift shops in the West Bank, where commerce is needed badly. The Shepherd hotel was nice, but not a modern, glitzy hotel, though the bathrooms were entirely fresh and modern. The room was spacious with very nice beds, and... More