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All 21 Bethlehem hotels

Jacir Palace Hotel Bethlehem

5.0 of 5 Hotel   |   Hebron Road, PO Box 1167, Bethlehem
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Jacir Palace Hotel Bethlehem
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76%
Ranked #1 of 21 hotels in Bethlehem
A recent review
5 of 5 stars reviewed 1 week ago
natalieKhar
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  • Reviews (159)
  • Photos (144)
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159 people have reviewed this hotel

Traveler rating
    72
    50
    21
    11
    5
See reviews for
26
23
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24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 1 week ago

The hotel facilities including the pool and the gym are very well equipped. The gym has modern equipment that is readily avaloable as well as continuos help from the personal trainer. Sitting by the pool is so relaxing you can spend the whole day there getting food and drinks right to your chair They play music to bring a greater... More

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

THANK YOU!!! This is such a satisfaction for us to read your kind words, we are so grateful you shared your experience on TripAdvisor, you couldn't please us more :) More

Cebu Island, Philippines
Top Contributor
153 reviews 153 reviews
33 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It has confusing passages. You have to get on the right elevator for the right wing where your room is. The room is nice but the absence of the electric kettle and wifi make it less of an intercontinental hotel chain. Breakfast is sub standard although the salad buffet is superfluous. The hummus is specially good. We spent four nights... More

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Many thanks for sharing your experience with us. As known, Jacir Palace is the largest hotel in Palestine, the first impression seems like a maze, but then it get very easy with the guiding signs, and of course, my colleagues and I are always more than happy to be at your service. it's nice to go around and explore the... More

Essex uk and Jordan
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well we absolutely loved this hotel. We booked it a while ago as it was an Intercontinental property but apparently that finished 1st July and we visited 5th July for two nights. Our suite was lovely as we had booked and all so elegant and beautiful. The pool was super, plants adorable and staff really lovely. The palace itself we... More

Was this review helpful? Yes 1
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks for these kind words and support. We are sorry that you had to go through this experience at the external side of the hotel, this is something that our land suffers though is not in our hands. But our apology to you in order. Without exception, no matter what happens at the exterior of the hotel, our guests safety... More

Winnipeg, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As part of a group touring the Holy Land, it was my pleasure to stay at this beautiful hotel, for 5 nights. The rooms are lovely, elegant in fact, and very clean. Service is exceptional. The food in the buffet is good. The rooms, higher up, give a amazing view of Bethlehem. It is nice to hear the Mosques 'call... More

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

That is an extremely flattering and thorough protrayal of our lovely property, your words are highly appreciated; THANKS A LOT!! More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2014 via mobile

I had the opportunity to stay for a night at this beautiful hotel and was even more impressed with the kindness and friendliness of its staff.. I would highly recommend the Jacir Palace to all my friends.. It was an awesome experience!

Was this review helpful? Yes 5
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you for dedicating the time and effort to write us your prompt feedback!! I was pleased to know that you have enjoyed your recent stay with us :) SEE YOU SOON More

Matlock, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2014

This is a lovely hotel to stay in to see Bethlehem and Jerusalem - much cheaper than equivalent standard hotel in Jerusalem and excellent quality - very luxurious rooms and facilities- the reception area and glass roofed bar lounge area are absolutely delightful - disapointed swimming pool wasn't open in May - it would have been lovely to use it... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a lot for this beautiful review, Usually our outdoors swimming pool opens at the end of May/Beginning of June. Please email me at guest.relation@jacirpalace.ps to make sure you have a wonderful summerish stay on your next visit to Bethlehem :) More

Jerusalem, Israel
1 review
4 of 5 stars Reviewed June 13, 2014

The hygiene of the gym is top. The restrooms and equipment are frequently cleaned, and the equipment is of moderate quality and receives decent maintenance. Besides that, I would like to thank and give appreciation for Barihan and Elianour for aiding customers using professional health advice and who have been kind and supportive throughout my stay. Saving the best for... More

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a million for this beautiful review about our Health club. Its awesome to know how our GYM & SPA costumers are satisfied with our service. I would definitely tell Barihan, Elianour and Seif about your review!! Have a nice day :) More

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2014

The Front desk Ahmad & Ibrahim was so helpful as the cab drivers don't speak English and I wanted to go to some other local towns, off the beaten path, and Ahmad & Ibrahim came out and told the Cab driver where to take us to Beit Shahour and another town and that was an experience I will never forget.... More

Was this review helpful? Yes 2
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Words cannot express how appreciative we are of your glowing review! I am glad you had an overall stay and liked the special treatments. I would also like to thank you for the great Shout out for Ahmad & Ibrahim. I'm sure your review will make them smile :) More

Chertsey UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

Great location if you want to visit the holy sites in Bethlehem but full of tour groups. The rooms were very comfortable as was the bed but the catering was a little disappointing - breakfast did not have any fresh fruit surprising given that a few miles outside Bethlehem the fields were full of all kinds of fresh fruit and... More

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you for sharing your experience with us, it's important for me to get feedback from our guests, this is how we improve. I am happy your overall experience was a good one, but I have noted the issue about the fruits and promise to personally look into it to assure it will not happen again. I sincerely hope that... More

Bethlehem
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2014

The spa section is so great and the gym instructors Elianour, Saif, Mohammad and Barihan were all helpful , everything is clean all the time. It's a delightful place. Thanks for providing visitors with such a wonderful time.

Was this review helpful? Yes 1
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Excellent! Thank you bunches, I am glad that their hard work is highly appreciated. I will definitely tell them about this awesome review pointing them out :) More

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Additional Information about Jacir Palace Hotel Bethlehem

Address: Hebron Road, PO Box 1167, Bethlehem
Phone Number:
Location: Palestinian Territories > West Bank > Bethlehem
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jacir Palace Hotel Bethlehem 5*
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Also Known As:
Jacir Palace Hotel Bethlehem Palestinian Territories

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Jacir Palace creates a dramatic first impression and a lasting memory in a most famous part of the world. The hotel provides unmatched, high quality facilities while retaining Bethlehem's arts and culture to create a well balanced atmosphere. The Palace's walls and ceiling have been carefully restored to maintain the resplendent religious and historic paint finishes, encapsulating Bethlehem's spirit and ultimately making the hotel the ideal base from which to explore the religious and cultural centers in Bethlehem. ... more   less 
Number of rooms
250

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