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Jacir Palace Hotel Bethlehem

5.0 of 5 Hebron Road, PO Box 1167, Bethlehem
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Jacir Palace Hotel Bethlehem
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Jacir Palace Hotel Bethlehem
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186 reviews from our community

Traveler rating
    89
    56
    23
    12
    6
See reviews for
30
29
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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1 review
1 of 5 stars Reviewed 3 weeks ago

The service was very bad no hot water and the heater is very bad in the morning we wanted to have a hot bath but we found out there is noy water left and we didnt have a room breakfast I do not recommend at all

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you for your feedback; we truly apologize for any inconvenience caused during your stay with us. We do our best to provide our Guests with excellent service, and to assist with any specific concerns or needs, as rapidly as possible. Please note breakfast buffet is served on daily basis from 6:30 to 9:30 at the Baidar Restaurant. But as... More 

Catania, Italy
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 days over Christmas 2014 and overall it was lovely though we did have a few minor problems. They originally gave us a room overlooking the loading/delivery dock but moved us to another room without any problems when we asked. For some reason we received calls to our rooms before 8a.m on 2 mornings. When I... More 

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you so much for leaving us with this candid review. We highly appreciate your feedback and I am glad that you found the overall Hotel to be nice. Your case is well remembered, I'm glad you enjoyed the Fruits and cookies! Jacir Palace is the Largest hotel in the West bank, all the rooms have different views. I would... More 

George Town, Malaysia
Top Contributor
105 reviews 105 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 24, 2014

Love the architectural and structural design. Love the garden outside the lower floor restaurant. Love the lighting on and inside the hotel. Love the buffet breakfast spread. Love the comfy bed. Love all except it is close to the main road - without much ground in front of hotel. The ground is all at the back.

Was this review helpful? Yes 2
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a lot for the useful tips about our hotel facilities and how you spent amazing time and wonderful stay. We are so proud to read that our facilities & services were up to your expectation. Looking forward welcoming you back to Jacir Palace. Happy Holidays!! Best Regards, Monica Maragliano Guest Relations Department More 

Bronx, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

I recommend the Jacir Palace Hotel 100%. The room was very clean...particularly the beds and bathrooms. The linen was clean, fresh, comfortable. The staff was excellent, from the front desk concierge, to the restaurant chefs and waiters, to the business office and room attendants. They were attentive, worked with a smile, and spoke english and some also knew spanish. They... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks for pointing out with details how great your stay was from start to finish and for the great review score! We sincerely hope you would visit us again. More 

South Bend, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 22, 2014

The Jacir Palace Hotel is beautiful, combining the charm of a Middle Eastern palace with the amenities and efficiency of a modern hotel. The staff are courteous and go out of their way to be helpful. The hotel has a great pool (in warmer weather, which is a good part of the year in this part of the world). The... More 

Was this review helpful? Yes 2
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a million for being a loyal guest to Jacir Palace. Guest comments are very important to our continued growth and success. We are thrilled to hear that you enjoyed your stay, and hope to host you again! Monica Maragliano Guest Relations Department More 

Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2014

I recommend 100%. The staff is kind efficient and they go out of their way to serve you, always with a smile. The location is fenomenal , safe to walk , shopping within 300 radius. The buffet is excelent a diverse variety. The best value for your dollar.

Was this review helpful? Yes 2
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you very much for your nice feedback. It´s great to hear you have enjoyed your stay at Jacir Palace. Your comments are of utmost value and customer care is our top priority. We´re looking forward to your next stay and wish you all the best. Kind regards, Monica Maragliano Guest Relations More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 14, 2014

Beautiful building and exceptional staff. The meals were really goods, lots of fresh salads and many options to choose from for the main courses. My room was very comfortable. Be sure to check out the al makan bar! Also, you can walk along the separation wall and read the stories and see the fascinating graffiti. Overall, a very enjoyable stay!!

Was this review helpful? Yes 2
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

I simply love all of our guests support, it means a lot to us!!! Thanks a lot for taking the time to share your experience with us. Sincerely, Monica Maragliano More 

Uyo, Akwa Ibom, Nigeria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

I was excited to move into such a well built Hotel that have existed for over a hundred years. The staff were friendly. I enjoyed sending few mails to my family at the Business Centre.Neat environment, good quality food served at the restaurant at the right time. The safety instructions written clearly on the Hotel doors. I was glad that... More 

Was this review helpful? Yes 1
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

We loved hosting you, and your colleagues all the way from Nigeria. Thanks a million for your pleasant comment!! Have an extraordinary day, Monica Maragliano More 

Birmingham
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2014

This is an amazing building, like a palace with magnificent gardens and pools but which must be quite expensive to maintain. It was however well kept up.Rooms were spacious and comfortable . It is not in central Bethlehem , but we were on a tour so that didnt matter. The location was very interesting though, by the separation wall and... More 

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a lot for your candid review. We're so glad to hear everything went great with your stay. Bethlehem is very small, everything is very close and its people are definitely very friendly. I’m happy you enjoyed our dinner buffet; but I have noticed the comment about breakfast, we do apologize for that. We have taken note of your comments... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014 via mobile

I would like to take this opportunity and thank all Al Makan bar staff,They are so kind and helpful, Especially Mr George and his team because hes on top of it,as well as managing this wonderful place by marketing and keeping us posted for all their promotions in the social media. We appreciate the hard work and courage others to... More 

Was this review helpful? Yes 1
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Reviews like this make me smile from ear to ear, Thank you so much for the great motivation for our colleagues to keep the hard work. You are always welcome to Jacir Palace. Have an extraordinary day, Ramzi! Best wishes, Monica Maragliano More 

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Additional Information about Jacir Palace Hotel Bethlehem

Address: Hebron Road, PO Box 1167, Bethlehem
Phone Number:
Location: Palestinian Territories > West Bank > Bethlehem
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jacir Palace Hotel Bethlehem 5*
Number of rooms: 250
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Also Known As:
Jacir Palace Hotel Bethlehem Palestinian Territories

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