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Jacir Palace Hotel Bethlehem

Certificate of Excellence
Hebron Road, PO Box 1167, Bethlehem
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1 room 1 guest
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Jacir Palace Hotel Bethlehem
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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shfaram
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

the intrance is realy the palace . all the palace area & complex make us happy ; ancient valuated desighn. the rooms are nice ; but it's need a more maintenance & small renovation. but in general it's very good value for the money. breakfast nice ; i suggest to have once breakfast in eftime breakfast restaurant.

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a lot for your review! We have took notes of the points you have shared. Hope to welcome you back soon. Have a nice day! Sincerely, Jacir Palace Family More 

Singapore, Singapore
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent two nights in the hotel, rather felt disappointed then satisfied with the service. The lift door was broken, unable to closed. I gave them a call the reception lady who picked up the phone said they will send someone immediately, I waited for 20 minutes and no one came so Iooked for emergency exit. Because my parents stayed on... More 

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. You willingness to share your thoughts is highly appreciated. Jacir Palace Hotel is committed to provide our guests with the highest quality services and facilities. We hope you enjoyed the rest part of your stay. My team and I look forward to meet you in... More 

austin
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is amazing and well worth any expense. Room was large as was the bathroom. The beds were comfy; bed linens were great. The hotel was completely full and yet there was no outside noise with (faint) exception of a wedding reception being held that same evening. (And it was nice to observe for a moment in one of... More 

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you so much for your feedback. it’s always lovely to receive such kind words. We are sorry there was a bit of a mix-up on your room but we are glad it was smoothly sorted out. Hope to see you soon again! Best Regards, Jacir Palace Family guestrelation@jacirpalace.ps More 

1 review
5 of 5 stars Reviewed July 1, 2015

I can honestly say that this is the best hotel I have ever stayed at. The resort is huge and every square inch is pleasing to the eye. From the spectacular rooms to the laying by the beautiful pool side, this hotel is great for both children and adults and truely exceeded my expectations.

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Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

WOW... Thanks a million for the spectacular review, Mr. Andrew! It was a pleasure welcoming you to Jacir Palace Hotel. We are definitely looking forward welcoming you back soon!! Best Wishes, Monica Maragliano Guest Relation Department More 

1 review
4 of 5 stars Reviewed June 28, 2015

Having recently spent a weekend at jacirs palace, where we were welcomed with open arms. Experienced and eloquent staff that brightened up our stay made the old architecture and top amnesties stand out even more. Great cuisine with great views in one of the oldest cities in the world. With a memorable stay we are already planning our return and... More 

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a lot for your very kind review, Ms. Deema! We are so pleased to hear that we were able to impress you with our hospitality; we truly appreciate your business and look forward to your next visit with us! Sincerely yours, Monica Maragliano Guest Relations Department More 

Nashville, Indiana
2 reviews
5 of 5 stars Reviewed June 26, 2015

The room was spacious, comfortable and nicely appointed! The staff was accommodation and the food was good. The only drawback was the hotel layout was very confusing. The wifi was not the best, it worked best in the restaurant.

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thumbs up for your beautiful review! Thank you! Hope our hotel maps and signs were helpful; But we are working on collocating even more signs at strategic points. I have passed your comments regarding the WiFi to our Management team. To be honest, few months ago we have made the Internet Log In without any charges upon our guest’s request.... More 

Mooresville, North Carolina
1 review
5 of 5 stars Reviewed June 25, 2015

The front of the hotel is gorgeous! You feel as if you've stepped back in time. The rooms were very nice and the view from was amazing! The service and food were outstanding as well. I would highly recommend!

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Greetings from Jacir Palace Family! Thank you taking the time to share your lovely review and giving us 5 star rating! It is such a pleasure to read your detailed review on our services. We look forward to your return! With gratitude, Monica Maragliano Guest Relations Department More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 25, 2015

The Hotel is five star by any measure. Beautiful, spacious room, fine dining and amenities. Only problem was finding our way around. The layout is confusing. Hard to get from point A to point B. Even with that, we would not stay anywhere else when in Bethlehem

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a lot for your 5-star review. We are delighted to hear that you enjoyed your recent stay with us and that we are your hotel of choice when you're here in Bethlehem. Thanks again for taking time to share your experience, and we hope to welcome you back soon. Warm regards, Monica Maragliano Guest Relations Department More 

1 review
4 of 5 stars Reviewed June 25, 2015

I enjoyed my stay. The Hotel staff was kind and courteous. The facility is showing its age and it caters more to groups, however it was very comfortable and one of the highlights stays of our trip. For a uniquely cool vibe,smoke a hooka in the basement cave bar.

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you for your rave review! We believe that our dedicated staff are our greatest asset, and we are so glad you agree. High five for highlighting how comfortable our Hotel is and our unique Makan Bar and lounge! We appreciate your recommendation and we look forward to your next stay with us. Best Regards, Monica Maragliano Guest Relations Department More 

Mooresville, North Carolina
1 review
5 of 5 stars Reviewed June 25, 2015

I recently spent two nights in the beautiful Jacir Palace. The view from my room was breathtaking as it overlooked the city and the hotel's gorgeous pool. The building itself is elegant and enhanced with beautiful gardens. My room was clean and we were welcomed with fresh juice and cake. I would highly recommend Jacir Palace to anyone planning a... More 

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Wow... What a praise! Couldn't get any happier with your amazing feedback! We look forward to your next stay with us. Sincerely, Monica Maragliano Guest Relations Department More 

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