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Jacir Palace Hotel Bethlehem

5.0 of 5 Hebron Road, PO Box 1167, Bethlehem
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Jacir Palace Hotel Bethlehem
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Jacir Palace Hotel Bethlehem
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182 reviews from our community

Traveler rating
    88
    55
    23
    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Bronx, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I recommend the Jacir Palace Hotel 100%. The room was very clean...particularly the beds and bathrooms. The linen was clean, fresh, comfortable. The staff was excellent, from the front desk concierge, to the restaurant chefs and waiters, to the business office and room attendants. They were attentive, worked with a smile, and spoke english and some also knew spanish. They... More 

Review collected in partnership with this hotel

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South Bend, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Jacir Palace Hotel is beautiful, combining the charm of a Middle Eastern palace with the amenities and efficiency of a modern hotel. The staff are courteous and go out of their way to be helpful. The hotel has a great pool (in warmer weather, which is a good part of the year in this part of the world). The... More 

Was this review helpful? Yes 1
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a million for being a loyal guest to Jacir Palace. Guest comments are very important to our continued growth and success. We are thrilled to hear that you enjoyed your stay, and hope to host you again! Monica Maragliano Guest Relations Department More 

Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recommend 100%. The staff is kind efficient and they go out of their way to serve you, always with a smile. The location is fenomenal , safe to walk , shopping within 300 radius. The buffet is excelent a diverse variety. The best value for your dollar.

Was this review helpful? Yes 2
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you very much for your nice feedback. It´s great to hear you have enjoyed your stay at Jacir Palace. Your comments are of utmost value and customer care is our top priority. We´re looking forward to your next stay and wish you all the best. Kind regards, Monica Maragliano Guest Relations More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful building and exceptional staff. The meals were really goods, lots of fresh salads and many options to choose from for the main courses. My room was very comfortable. Be sure to check out the al makan bar! Also, you can walk along the separation wall and read the stories and see the fascinating graffiti. Overall, a very enjoyable stay!!

Was this review helpful? Yes 2
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

I simply love all of our guests support, it means a lot to us!!! Thanks a lot for taking the time to share your experience with us. Sincerely, Monica Maragliano More 

Uyo, Akwa Ibom, Nigeria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was excited to move into such a well built Hotel that have existed for over a hundred years. The staff were friendly. I enjoyed sending few mails to my family at the Business Centre.Neat environment, good quality food served at the restaurant at the right time. The safety instructions written clearly on the Hotel doors. I was glad that... More 

Was this review helpful? Yes 1
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

We loved hosting you, and your colleagues all the way from Nigeria. Thanks a million for your pleasant comment!! Have an extraordinary day, Monica Maragliano More 

Birmingham
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is an amazing building, like a palace with magnificent gardens and pools but which must be quite expensive to maintain. It was however well kept up.Rooms were spacious and comfortable . It is not in central Bethlehem , but we were on a tour so that didnt matter. The location was very interesting though, by the separation wall and... More 

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Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thanks a lot for your candid review. We're so glad to hear everything went great with your stay. Bethlehem is very small, everything is very close and its people are definitely very friendly. I’m happy you enjoyed our dinner buffet; but I have noticed the comment about breakfast, we do apologize for that. We have taken note of your comments... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014 via mobile

I would like to take this opportunity and thank all Al Makan bar staff,They are so kind and helpful, Especially Mr George and his team because hes on top of it,as well as managing this wonderful place by marketing and keeping us posted for all their promotions in the social media. We appreciate the hard work and courage others to... More 

Was this review helpful? Yes 1
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Reviews like this make me smile from ear to ear, Thank you so much for the great motivation for our colleagues to keep the hard work. You are always welcome to Jacir Palace. Have an extraordinary day, Ramzi! Best wishes, Monica Maragliano More 

Chicago, Illinois
Top Contributor
69 reviews 69 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 8, 2014

Visiting the Holy Land is like stepping into the past and the ambience of this historic hotel only enhances that experience. In perfect contrast, the service, food, and rooms were tastefully up to date. We truly enjoyed our stay. The layout was a bit labyrinthyn, but I enjoyed the views from each part of the hotel. A heavy rain fell... More 

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you for your kind and encouraging words! I appreciate it very much. Costumer satisfaction is our number one priority; I'm glad you enjoyed your time in Bethlehem. I have took notes already about your suggestions. Thank you for pointing it out, this is exactly how we improve. Best Wishes, Monica Maragliano More 

Colombo, Sri Lanka
Top Contributor
91 reviews 91 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 5, 2014

I stayed 3 nights at this hotel while on a group tour last month. The staff were very obliging, but i think the hotel is structured in a way that you always feel lonely when walking around. Truly a Palacian experience, The old wing is a former palace and i feel they could have done better in placing the rooms... More 

Was this review helpful? Yes
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

Thank you for Choosing Jacir Palace Hotel for your stay. We apologize for any inconvenience that this may have caused you. We appreciate your understanding as we continue to improve our customer experience. We are in process to solve this issue in all our grounds as well as Providing a rich variety of selections In our Restaurants. We sincerely hope... More 

Garmisch-Partenkirchen, Germany
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 21, 2014

It's always fascinating to read the reviews for travelers who come to Bethlehem. I have lived in Jerusalem and Bethlehem on and off for nearly 40 years. First off: the above reviewers seem to overlook the fact that they are in a very troubled land, and the expression of "normal life" is nearly next to impossible for the locals. Therefore,... More 

Was this review helpful? Yes 3
Monica M, Guest Relations Manager at Jacir Palace Hotel Bethlehem, responded to this review

SHALOM, Your comment just shows how powerful reviews are, for that we highly appreciate you share this excellent feedback on TripAdvisor. Made me smile from ear to ear :) I totally agree with all the potential words you said, you couldn't please us more! My colleagues and I, are all very passionate about what we do and strive offer the... More 

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Additional Information about Jacir Palace Hotel Bethlehem

Address: Hebron Road, PO Box 1167, Bethlehem
Phone Number:
Location: Palestinian Territories > West Bank > Bethlehem
Price Range (Based on Average Rates): $
Hotel Class:5 star — Jacir Palace Hotel Bethlehem 5*
Number of rooms: 250
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Also Known As:
Jacir Palace Hotel Bethlehem Palestinian Territories

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