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Holiday Inn Istanbul Airport-North

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Tasocagi Yolu Cad. No 35 Mahmutbey, Bagcilar, Istanbul 34217, Turkey
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Holiday Inn Istanbul Airport-North
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435 Reviews from our TripAdvisor Community

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Portsmouth, United Kingdom
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on business in January 2016 and found this to be a very convenient and comfortable hotel. The rooms are comfortable and the staff are good. They advertise an Indian and Chinese restaurant as a speciality but when i visited i found that the food was pre-packed - NOT GOOD. Other than that its good value.

Helpful?
Thank Phil-Angie2014
Wakefield, United Kingdom
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a superior room, it was very spacious with a separate dressing area, however, the bathroom needed a little TLC and very few bathroom supplements were provided. The hotel was clean with friendly and helpful staff and was probably 20mins from the airport. There is a local shopping mall within about 15mins walk.

Helpful?
Thank Nicola3
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel for 7 nights during a business trip to Istanbul. The hotel is close to the airport (around 15 min away by car) and they have a shuttle service to the airport every 2 hours. The location of the hotel is a little bit strange as it lies at the end of a major street beside... More 

Helpful?
Thank Ahmed S
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed January 3, 2016 via mobile

I stayed one day at your hotel it's was good but need more to be higher the service, and you can't do anything only the singer at the lobby it's was good , it's was nice a moment because I saw the snow there , thanks for all the staff special the front disc Al khattab

Helpful?
Thank Kattab A
Manchester, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 4, 2015

Way beyond my expectations in terms of facilities, comfort, room size and quality of fit and finish this is an oasis in an otherwise chaotic city, the perfect place for a business trip but probably not so great as a tourist hotel due to the sheer size of Istanbul and its proximity to tourist sites

Helpful?
Thank chrisbrindle75
Cardiff, United Kingdom
1 review
1 of 5 stars Reviewed December 3, 2015 via mobile

Missed my flight and the guys in hotel advised me to book this 5* hotel !! So i said ok then when i arrived i was shocked how dirty is the room carpet , marks on the table and dirty , cover missing on TV remote control , ordered room service humburger to my room the meat was ok but... More 

Helpful?
Thank Ausama I
Buraknroll, Supervisor at Holiday Inn Istanbul Airport-North, responded to this review

Dear Guest, We deeply apologize that your stay had been negatively affected regarding the quality of the room you have stayed. We will address these concerns. Your feedback will help us improve for our next guest or your next visit, thank you for your comments and thoughts. Best regards, Burak Ozpilevneli Front Ofice Supervisor More 

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London
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 13, 2015

Having stayed at the holiday inn city I just booked this without reading about the hotel what a mistake!This is inbetween two building sits with no link to any transport at all.We arrived from Doha for just over night stay found the room small no toiletries in bathroom .We needed water called for room services three times in 3hours no... More 

Helpful?
Thank Kosar A
Buraknroll, Front Office Supervisor at Holiday Inn Istanbul Airport-North, responded to this review

Dear Guest, We take all reviews positive and negative very seriously, we deeply apologize that your stay had been negatively affected due to some issues during your stay. About the size of the room; I have checked you in a king deluxe room which is the largest room after our suite in the hotel also during the check in process... More 

Level Contributor
9 reviews
8 hotel reviews
4 of 5 stars Reviewed October 26, 2015

The hotel looks fine from outside and inside and is easy to reach from Ataturk Airport. Rooms are quite spacious and fine beds Restaurant serves an extensive breakfast of good quality and in the evening besides a la carte a more than reasonable buffet for a very reasonable price. Price / quality is OK. But when yiou have a critical... More 

Helpful?
Thank Bram v
Buraknroll, Guest Relations Manager at Holiday Inn Istanbul Airport-North, responded to this review

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay. We are going under rennovation this month and everything will look better condition than before. Your comments and thoughts are much appreciated, and we will do our very best to continue to meet your needs. Thank you again and have nice... More 

1 review
1 of 5 stars Reviewed October 18, 2015

1. I booked a suite room with non-smoking option, but they gave me a smoking room. The way to my room was full of cigarette smoke and I really really hated it. 2. Staffs were not helpful at all. I ordered milk for coffee, they didn't bring. Wifi didn't work so I called them to fix it. They told me... More 

Helpful?
Thank Bora K
IHGCare, Guest Relations Manager at Holiday Inn Istanbul Airport-North, responded to this review

Dear Bora K, Thank you for taking the time to write your review. We would like to extend our sincere apologies for the issues you had with the front desk particularly with the room assignments. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message to obtain... More 

Glasgow, United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 11, 2015

First impressions are of a modern hotel with a vast reception area, which includes a small cafe. Then it all goes downhill. Staff are efficient, but not very friendly. The corridors are dark with low-level lighting while the rooms suffer from dark wall coverings and poor lighting. Bathroom had a washbasin with a plug which served no obvious purpose (it... More 

Helpful?
Thank TheTurfBurner
IHGCare, Guest Relations Manager at Holiday Inn Istanbul Airport-North, responded to this review

Dear TheTurfBurner, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the reception area and the cafe. However, we’re sorry we fell below your expectation regarding customer service, shower condition and lighting. We will address these concerns. We take all reviews positive... More 

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