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W Istanbul

#271 of 1,005 Hotels in Istanbul
Certificate of Excellence
Suleyman Seba Cad. No:22 Akaretler, Besiktas, Istanbul 34357, Turkey
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963 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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Barcelona, Spain
1 review
4 of 5 stars Reviewed 2 days ago NEW

The W Istanbul hotel has a cool atmosphere, different and better than the regular ones. Excellent service of the hotel team, mainly due the concierge and reception staff, ready to help us in order to offer a pleasant stay. Also the breakfast is great thanks to the varied offer and again the service. It's located in a quiet area, no... More 

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Atlanta, Georgia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The W Istanbul was an awesome property to stay in Istanbul. It's not in a very touristy area. Easy to get to the street car and the staff was extremely helpful and attentive. Koray (W Insider) and Cem (Concierge) were amazingly helpful. Well worth staying at this property and I will definitely stay there again.

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karachi
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is actually a wonderful place. It has a fantastic location. the idea and concept of turning a row of houses into a hotel is innovative and challenging because of the way the houses were built. some rooms are as a result, without too much light. there is a warren of corridors which i found quaint, but another guest found... More 

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singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

- hotel located in the hip area with shops, offices, service apartment as wel as neaby supermarket and eateries too - if you do the "hop on & off" ride, one of the stop is just outside the hotel's entrance (how convenient is that!) - walking distance to some museums & the palace however, about 20-30 mins walk to the... More 

Was this review helpful? Yes 1
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you for choosing W Istanbul and sharing your feedback with us. I'm truly glad that you were satisfied with your stay and that you found everything to be rather convenient. Your reviews and comments are important for us to improve our service quality and create talent activation. The great thing about W Istanbul is that it's... More 

Bucharest, Romania
1 review
4 of 5 stars Reviewed 1 week ago

Good visit as usual to the W hotel in Istanbul. Great service. Great staff - always at your disposal, always doing their best to best accommodate you, always interested in your well being.The only "negative" remark would be on the internet connection. Wifi did not work properly the first night, but the staff gave me a special access code and... More 

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Christian H, General Manager at W Istanbul, responded to this review

Dear Mr.Raul, Thank you for choosing W Istanbul and sharing your feedback with us. It's amazing to see that you had a great stay and a wonderful experience. Our talents really do have the 'Whatever/Whenever" attitude when it comes to satisfy our guests' need so we do go above and beyond expectations. Our internal WiFi servers are currently getting replaced... More 

Saudi Arabia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed in this hotel twice before they decided to renovate. I believe the thrive for more money sent this hotel to rock bottom. Not to mention, I am an SPG Gold Member and this hotel WAS my spot. They have changed the entrance and replaced it with a pizza place so you will have to walk to the... More 

Was this review helpful? Yes 1
Christian H, General Manager at W Istanbul, responded to this review

Dear Mr. Dahlan, Thank you very much for choosing the W Hotel during your recent visit to Istanbul and your loyalty towards Starwood Hotels and Resorts. I would like to take this opportunity and sincerely apologize for the inconveniences you experienced. This is certainly not the way we wish for any guest to feel and immediate meetings with all concerned... More 

Washington DC, District of Columbia
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I wanted to give them four or five stars because the service was so friendly and attentive. I really liked the staff. The room are thoughtfully designed given they are in the constraints of a series of row houses that once held the staff for sultan's palace down the hill. Like the location--easy to get a cab or walk to... More 

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Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you for choosing W Istanbul and sharing your feedback with us. Your comments and feedback are really important for us to improve our quality and raise up our service standards. I'm truly sorry that your experience did not meet your expectations overall, however I'm glad that the staff was attentive to your needs. Regarding your room... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Full disclosure, I am a regular Starwood Hotel patron. This hotel in Istanbul, is in a wonderful area close to the Dolmabache palace in the high-end and wealthy Akaretler area. It is within walking distance of the sea, and a short 10 minute taxi ride to Taksim Square. The hotel used to be the town houses that belonged to the... More 

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Hong Kong Region, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With new facilities up and running, the W has become an even better spot. The rooms are as comfortable and quirky as ever, but a new lounge, amongst other new features, makes the hotel stand out. In addition to that, an open air area, the 'secret garden' managed to give this fairly small hotel a quintessential Istanbul touch. The gym... More 

Was this review helpful? Yes 1
Christian H, General Manager at W Istanbul, responded to this review

Dear Deniz, Thank you for choosing W Istanbul and sharing your feedback with us. I'm glad that your expectations met up to your experience overall and you liked the quality of service, location and our staff. It's our main priority to make you feel like you are in your second home in Istanbul and amp up your experience with personal... More 

Istanbul, Turkey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

W Istanbul is located very centrally, just a few minutes walk from Beşiktaş boat station and the chic Nişantaşı neighbourhood. It is also very close to Taksim and not far from the historical peninsula. The rooms are extremeley comfortable, espetially the ones with cabana. I enjoyed my time at my room's cabana, felt like in the middle of a tropical... More 

Was this review helpful? Yes
Christian H, General Manager at W Istanbul, responded to this review

Dear Orcun, Thank you for choosing W Istanbul and sharing your feedback with us. I'm more than thrilled that you had a great experience, enjoyed the location and loved our staff. The location is as wonderful as you mentioned! It's close to many attractions, yet far away from the hectic traffic of the city. I'm also happy that you liked... More 

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