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All 885 Istanbul hotels

W Istanbul

5.0 of 5 Hotel   |   Suleyman Seba Cad. No:22 Akaretler, Besiktas, Istanbul 34357, Turkey
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W Istanbul
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80%
Ranked #224 of 885 hotels in Istanbul
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
freqstayer London, United Kingdom
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702 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Typical W style. Love the elevator essence. Not so wild about the bathroom with just a bead curtain for privacy. Got upgraded to a room with a terrace but the door was locked so never went out there. No Bosphorous view either and not much in the way of cafés or shops in the neighbourhood. Staff were pleasant but breakfast... More

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Songul A, Public Relations Manager at W Istanbul, responded to this review

Dear W Guest, Thank you for your feedback regarding your stay at W Istanbul. Please be assured that your valuable comments will allow us to focus on areas in need of improvement and thank you once again for your nice comments about our Talents. Looking forward to welcoming you back, in hope that you will give us another chance to... More

london
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my 4th or 5th stay here, as it's a good location for the business I have in town. I have put up with the niggles before (sink in the cupboard in some rooms and can't get the light off etc), but this stay was awful. My room this time was better, larger with a proper bathroom on the... More

Was this review helpful? Yes 1
Songul A, Public Relations Manager at W Istanbul, responded to this review

Dear W Guest, We really appreciate you taking the time to give us feedback and thank you for choosing the W Istanbul. Please accept our sincere apologies for the way your discomfort was handled, it is of course our utmost priority to ensure that all of our guests are having a wonderful stay with us at all times. It is... More

1 review
3 of 5 stars Reviewed 3 weeks ago

After being stayed at W Sentosa,Singapore, we expected a good experience at W-Istanbul too. However,our experience was OK-OK.This is the 1st hotel we stayed where no tea kettle is provided in the room.Also, the vegetarian options for in-room dining as well as buffet breakfast were limited.Moreover, only 600 ml complimentary water was provided per day for 2 people.Although the location... More

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Songul A, Public Relations Manager at W Istanbul, responded to this review

Dear W Guest, Thank you so much for giving us a review, we are always open to feedback and appreciate that you took the time to write. We apologize that your stay was not up to your expectation and we take our customer's comments very seriously. Kindly inform us in advance the next time that you prefer to have a... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Treated myself to a weekend away for my 40th, staying here for 1 night in mid-March. Absolutely loved the hotel, very cool in lovely area with plenty of great food and drink options a short taxi ride away. Also short taxi ride or 20 min walk from end of tram line taking you directly into old town. Moved here after... More

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Songul A, Public Relations Manager at W Istanbul, responded to this review

Dear W Guest, Congratulations again on your 40th Birtday and thank you for choosing to stay with us on your special occasion. As you have also mentioned about the W, the historic structure of our building combined with the extraordinary interior design makes W Istanbul one of the most spectacular and unique hotels of its kind. Nice to hearing that... More

Riyadh
Contributor
18 reviews 18 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is conveniently located in Nisantasi, where you could find lots of hip cafes and restaurants. Hotel reception is very welcoming and staff are civil and friendly. Special thanks goes to the super concierge, who has guided me to the best of Istanbul throughout my stay. Spectacular suite is spacious and convenient. Room design combines modernity with ottoman culture. Bathroom... More

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Songul A, Public Relations Manager at W Istanbul, responded to this review

Dear W Guest, Thank you so much for choosing to stay at the W Istanbul Hotel and for giving us feedback on your stay. I am very glad to hear that you liked the location of the hotel and explored the different sites and areas around Akaretler. Our concierge is truly amazing and I am glad that they were helpful... More

Aachen, Germany
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 10, 2014 via mobile

This hotel is overrated. Its trendy, its chic, yes. But it needs more to be a 5 star hotel. First you need to take care of your guest and take him serious: despide three complains about a horrible noise in my room at 4am and several complains, nothing changed. If the room is noisy, you cant have any benefit from... More

Was this review helpful? Yes 2
Songul A, Public Relations Manager at W Istanbul, responded to this review

Dear W Guest, Thank you very much for taking the time to give us feedback about your recent stay. We deeply apologize for the inconveniences that you experienced during your stay. The W Istanbul does not have general noise problems with our guest rooms. When we do get a customer complaint about a specific room, we are looking into the... More

Kiev, Ukraine
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 9, 2014

Totally not what you would expect from a W hotel. Very far from W standards and a shame to the chain... Hardly believable that such a prestige hotel brand seems to neglect its venue in Istanbul... Even the fact of staying in the most expensive suite (however, granted - we were offered this spacious 2level suite at a lower rate... More

Was this review helpful? Yes 4
Songul A, Public Relations Manager at W Istanbul, responded to this review

Dear W Guest, Thank you for taking your time to write a review, we really appreciate all our guests feedback as it helps us tremendously to improve our service and facilities. We are sorry to see that your stay was not perfect and apologies for all misunderstandings. The Duplex Suite (WOW SUITE) is the second largest and luxurious suite we... More

Doha, Qatar
Contributor
19 reviews 19 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2014

As a Starwood Ambassador I recognize the W Hotels worldwide amazing anywhere. However, this property has an asset to be located in the heart of Istanbul. A WOW experience have been followed to rank W Istanbul in an outstanding hospitality place to be an be seen... Whoops only with - BLISS SPA amenities. More attention when HK have to display... More

Was this review helpful? Yes
Songul A, Public Relations Manager at W Istanbul, responded to this review

WOW! You did not leave us any other words to say after your amazing comment. We really appreciate your wonderful feedback. Looking forward to welcoming you back at your home away from home soon! Warm Wishes, W Istanbul Team More

La Jolla, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 2, 2014

We had a wonderful stay at the lovely W in Istanbu for 6 days in December 2013l. The location is excellent, great neighborhood wih wonderful restaurants and the best shopping in Istanbul is nearby. Also close to Dolmabache Palace. But what was best about the W was the wonderful staff. From the concierge who steered us to fantastic restaurants to... More

Was this review helpful? Yes
Songul A, Public Relations Manager at W Istanbul, responded to this review

Hello from your W friends! Here in W Istanbul we get most excited and proud when we get comments like yours. For all W talents, the reason why we love our jobs so much has a very simple answer: The happiness of our guests and the ability of any one of us to make their stay and Istanbul experience memorable... More

Top Contributor
62 reviews 62 reviews
39 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 27, 2014

We are no fans of the W Style, but that's an indivudual thing. The concierge was excellent, recommended wonderful restaurants, plannend out our city trip with us and was very forthcomming. The breakfast was good, nothing special, but absolutely sufficient. The location ist ok, a little further from the old town, but you are quite close to the restaurant and... More

Was this review helpful? Yes 2
Songul A, Public Relations Manager at W Istanbul, responded to this review

Dear W Guest, Thank you so much for taking the time to give us feedback on your recent stay at the W Istanbul. I am happy to hear that you loved your W experience and glad that you received great service from our concierge and will coach our team members to continually improve. I would like to inform you that... More

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Additional Information about W Istanbul

Also Known As:
w Istanbul Hotel
w Istanbul Hotel Istanbul
w Hotels Istanbul
w Hotel Istanbul
Address: Suleyman Seba Cad. No:22 Akaretler, Besiktas, Istanbul 34357, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#61 Romantic Hotel in Istanbul
#120 Family Hotel in Istanbul
#133 Luxury Hotel in Istanbul
#159 Business Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — W Istanbul 5*
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