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W Istanbul

5.0 of 5 Suleyman Seba Cad. No:22 Akaretler, Besiktas, Istanbul 34357, Turkey
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Certificate of Excellence 2014
W Istanbul
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W Istanbul
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836 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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    (203)
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Top Contributor
57 reviews 57 reviews
8 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel has a great location. It's very cozy, typical from W. Unfortunately I been there when they where doing refurbishment. In general everything is good. The staff is very friendly, the rooms very good.. Maybe when they finish all the construction will be the best place to stay in town but for now better choose another hotel

Was this review helpful? Yes 2
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you for choosing W Istanbul and sharing your feedback with us. We're glad you had an enjoyable stay. The refurbishment is now over and the new W Istanbul is at your feet for you to experience it again! We would love you to give us another try and see the brand new W Istanbul for yourself.... More 

Salt Lake City, Utah
Top Contributor
61 reviews 61 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First, I have to admit. I'm not a "W" type of guy. They love their low lights, dark furnishings, disco music (playing as I type). This genre is for the young but I've grown out if it. Even when I arrive with certificate to upgrade me to a suite, which the hotel confirmed, they gave me a "large room." They... More 

Was this review helpful? Yes 1
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you for choosing W Istanbul and sharing your feedback with us. Your opinions and comments are highly important and we take everything you say into consideration followed up with actions. It's unfortunate for us that you were not pleased with the W concept. However, I would love for you to come back again to try our... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this amazingly located property from the 2nd till the 7th of December 2014, we were upgraded to a beautiful room with private garden. The surrounding area has everything you may need, a more upscale crowd, and the hotel was exactly what we were looking for, to explore the city, near the ferry and near to Taksim square.... More 

Was this review helpful? Yes 3
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, We really appreciate you taking the time to give us feedback on your recent stay at W Istanbul. We are happy to hear that you enjoyed your overall experience and you had a fabulous time here in Istanbul! Please be sure that we take our customer's comments very seriously. I am glad that you received great service... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed only 2 days in the Marvelous Suite, the room was like his name : Marvelous. Clean as usual in W hotel, wonderfull Staff. The hotel is located in a nice pedestrian area, closed to the Bosphorus. It was during the low seaon, so it was really quiet. we will definately come back next year. Such an amazing weekend... More 

Was this review helpful? Yes
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you for your kind feedback and more importantly, thank you joining the W Istanbul family! We appreciate your comments so we can strive to do better and improve, we also take all of your concerns into actions so we they will not happen again. There are so many places to see and discover in the big... More 

Istanbul, Turkey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Starting from the beginning, the employee at the door and at the reception were so kind and helpful. Rooms are in great comfort. The bed was just GREAT with the very thick soft (probably feather) layer on it. W Hotel has passed all tests about detailed cleaning. This includes all the switches and corners of the carpets. Fitness center view... More 

Was this review helpful? Yes
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, WOW! It's so nice to hear that you had a blast. Thank you for sharing your experience and feedback with your W Istanbul Family. We use our Whatever/Whenever motto to really understand whenever you need or want something, we will do whatever it takes to provide it for you. I am glad you enjoyed our motto and... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the W for almost a week and we enjoyed the hotel and the service. The staff was always very accommodating and the concierge was very knowledgable. We had breakfast at the hotel a couple of times and my only concern here was value as the selection of warm food was limited - considering the price you pay.

Was this review helpful? Yes
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you for taking time and giving us such a detailed feedback. We appreciate every single comment you made. Our commitment is to WOW our guests during their stay at W and we do take customer comments seriously to improve our service. We are all looking forward to welcoming you back in the near possible time. Kindest... More 

Tustin, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The end of October my husband and I stayed 5 nights at the W Hotel in Istanbul (Besiktas), Turkey. We had an outstanding experience in this historic area. There were restaurants right around the corner, we walked a short distance to take the Bosphorus cruise, as well as ride the tram into Istanbul. We were guided to local places to... More 

Was this review helpful? Yes
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you so much for taking the time to give us feedback. We really appreciate your positive comments about our special W Talent and the service you received. We really pride ourselves on the W service philosophy of Whatever/Whenever. We are always focused on improvement and your feedback allows us to work on the areas that are... More 

Αθήνα, Ελλάδα
1 review
5 of 5 stars Reviewed 2 weeks ago

First time in Istanbul. Besiktas area , although a bit far but only a bit from the centre is a very loud area full of cafes and restaurants of all kinds, beer bars, and street food. There is also a small area of shops.Don't forget to "lose" yourself in the alleys and explore them!!! The staff of the hotel was... More 

Was this review helpful? Yes
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you so much for choosing to stay at the W Istanbul and we are so happy to hear that you met fun travelers during your stay with us. You came a long way and we are simply thrilled that you received great service and liked the design and style of the W brand. Next time you... More 

Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed during the re-furnishing time of W in October 1st week. During the time of booking no prior info. Was given on the same. The breakfast layout was very basic as it was in temp. wow suite. The concierge was excellent & very helpful. However one gentleman at the check-in desk wasn't too friendly.

Was this review helpful? Yes
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you for choosing W and more importantly sharing your feedback with us. Your thoughts and your opinions are so important and we take whatever you say into serious consideration followed by actions. We are sorry that you were not informed about the renovation. However, I am thrilled that you enjoyed W Istanbul, more importantly your vacation... More 

Sao Paulo, SP
Contributor
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having stayed at 10 different W Hotels (Doha, Bali, Santiago de Chile, Paris and many in the USA) the one in Istanbul was a pleasant surprise. It combines Turkish design and the W feel very well, beyond any other W Hotel. Food and service ok, as expected. Not so great location as you will need to get in a taxi... More 

Was this review helpful? Yes
Christian H, General Manager at W Istanbul, responded to this review

Dear W Guest, Thank you so much for giving us a review, we are always open to feedback and appreciate that you took the time to write to us. Apologies for the challenge you had with the location of the hotel.There is quite a large variety of shops and restaurants in Besiktas and Nisantasi near the hotel, sorry to hear... More 

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Additional Information about W Istanbul

Address: Suleyman Seba Cad. No:22 Akaretler, Besiktas, Istanbul 34357, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — W Istanbul 5*
Number of rooms: 136
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TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Starwood EMEA, Cheap Tickets, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your W Istanbul reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Istanbul Hotel Istanbul
w Hotels Istanbul
w Hotel Istanbul
Hotel Style:
#70 Spa Hotel in Istanbul
#142 Romantic Hotel in Istanbul
#151 Luxury Hotel in Istanbul
#154 Business Hotel in Istanbul
#157 Family Hotel in Istanbul

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