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Steigenberger Hotel Maslak Istanbul

Buyukdere Caddesi 233 | Ucyol Mevkii. No. 233 Maslak, Istanbul 34398, Turkey (Formerly Sheraton Istanbul Maslak Hotel)
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Steigenberger Hotel Maslak Istanbul
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589 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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    (589)
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    (135)
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florida
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

the place was fantastic. We stayed on the 12th floor. The view was amazing at night. We loved the Turkish bath and the gym area. the lobby is very cozy. They had a extra desktop computers and very strong Wi-Fi in the lobby bar. The place is very clean. The carpet needs changing. Otherwise, I would stay there again.

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Lindau, Germany
5 of 5 stars Reviewed 4 days ago NEW

The hotel is a business hotel in the heart of the new business-centre in Maslak. Nearby you can find restaurants, cafes, metro-station to the city-center, shopping-malls... The staff is excellent, just go to the reception or guest-relation desk and ask for something, they'll do it. Great restaurants and Gym in the hotel, rooms are state-to-art furnished, well looked after and... More 

Review collected in partnership with this hotel

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'timetraveller710', Thank you very much for choosing to stay with us and for taking the time to post this amazing review via TripAdvisor website. I am truly glad to have satisfied your expectations from our premiere location, gym, room decoration & cleanliness to reception. You are making us more than happy. It is always a pleasure to receive positive... More 

Ankara, Turkey
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Staff was helpful at the reception and during my stay. Breakfast was satisfying. The location of the hotel is perfect; rooms are clean and spacious; and with the facilities provided, the hotel is a good choice for a pleasant and comfortable stay.

Was this review helpful? Yes
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Elvan A', Thank you so much for your wonderful review and recommendations. It was such a pleasure to have had you as our guest. I'm thrilled that we exceeded your expectations. Also nice to hear that you had a great stay and satisfied everything from our breakfast, convenient location, room cleanliness & space to the hotel facilities. I will... More 

Lecce, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

I spent 2 days at Steigenberger Maslak Hotel. Hotel is located at the heart of business district of the city. On the other hand should you need to reach to city center (Taksim area), it takes only 15 minutes by subway. Especially the room is spacious and very comfortable. Bed quality was excellent. I highly recommend this hotel, specially for... More 

Review collected in partnership with this hotel

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'leonardomaffioli', We were delighted to hear that you enjoyed your stay and I would like to thank you for sharing your feedback on your experience. Steigenberger Maslak Istanbul is located in a business area which is all global company offices located around. We receive mostly business travelers. Our location is very convenient and the metro is 5 minutes by... More 

UK
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Given the very mixed reviews on TA we approached our stay with a little trepidation. However it was a pleasant surprise, not perfect, but very good. Room was clean comfortable and quiet. Air con and all lifts were working well on our visit. Breakfast buffet was excellent with choices to suit all tastes. A few minor maintenance issues need attention... More 

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'jaqal', It is truly a pleasure to read your review of our hotel. I'm proud to hear that we offered you and your attendees a flawless experience during your recent summit. I am very happy to hear that you satisfied from our cleanliness policies, swimming pool and open buffet breakfast which provides various types of breakfast options. About your... More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 3 weeks ago

I think this hotel would be a perfect choice especially during business travels. The location of the hotel is excellent. Staff was very helpful and nice. Food was very delicious. Hotel is very close to the Istinye Park shopping mall. It is a chic place with brand shops including famous turkish and european quality clothing brands and elegant restaurants. I... More 

Was this review helpful? Yes
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear `Gamze C`, First of all, we were so pleased to welcome you and felt great sense of gratefulness that you chose to stay with us. Thank you for taking the time to convey your comments regarding your recent experience with the Steigenberger Maslak Istanbul. We are always pleased to receive praise and acknowledgment of such a positive nature. Thank... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Accomadation facilities were very excellent; the staff was very helpful. the qubbe hall was very authentic with bosphorus view. The meals were delicious; you may taste the tradition Turkish food of very high quality.

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'ibrahim b', We sincerely appreciate the time you have taken to write such a warm review. We are flattered by your compliments on our service and Qubbe's atmosphere. We’re delighted to learn how much you enjoyed our delicately prepared Turkish meals and the fascinating city view. We hope to see you again on your next trip back to Istanbul.... More 

Stockholm, Sweden
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The former Sheraton in Maslak, now under a new name. What changed, apart from the name, is the he loyalty program (obviously) and the shower gel and shampoo brand. Otherwise it's pretty much the same- down to the color scheme, the breakfast options (I strongly advise against the espresso) and the staff. I love the view in this hotel, if... More 

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Steigenberger M... I, Guest Relations Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'LTF_85', As one of our loyal guests, I truly appreciate your wonderful remarks and recommendations. It is such a pleasure to know that we continue to offer you 5-star experiences. I am truly glad to have satisfied your expectations. This is something that we take great pride in so our team will be happy to know that you appreciated.... More 

Gurgaon
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
3 of 5 stars Reviewed May 29, 2015

I stayed here for 2N, but only because the local office recommended staying here as it was a 5 minute walk to the office. The hotel is definitely old and it reflects on the in room styling, fittings and overall look and feel. Unlike a lot of other guests, I did not have any bad experience with the Air Conditioning... More 

Was this review helpful? Yes 2
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘KetanMobile’, First of all thank you for choosing to stay at Steigenberger Istanbul Maslak and taking time to post your review via TripAdvisor website. I am delighted to hear that you satisfied from our Wi-Fi service and air conditioning system and also happy to know that you liked the service you have received from our staff. About your “... More 

Istanbul, Turkey
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 10, 2015

The smiling faces of the staff and kimdness makes you feel at home as soon as you step into the hotel. Although they were in a phase of switching brands from Sheraton to Steigenberger you couldn't tell that such a major change is going on. Well may be some of the elevators did not work for a day but this... More 

Was this review helpful? Yes
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘ElifD1’, First of all, we would like to thank you for choosing the Steigenberger Hotel Maslak Istanbul for your accommodation need in Istanbul. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests.Your constructive feedback is also much appreciated as your satisfaction and comfort are our first priority and... More 

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