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Steigenberger Hotel Maslak Istanbul

Buyukdere Caddesi 233 | Ucyol Mevkii. No. 233 Maslak, Istanbul 34398, Turkey (Formerly Sheraton Istanbul Maslak Hotel)
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1 room 1 guest
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Steigenberger Hotel Maslak Istanbul
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612 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
  • All months
    (612)
  • Mar-May only
    (135)
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    (174)
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  • Dec-Feb only
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Ahmedabad, India
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed 4 nights while attending a conference in the same hotel. The rooms, conference place and services were excellent. Staff was very polite, friendly, helpful and efficient. The restaurant and breakfast was great. Lunch in Hall on 2nd floor was elaborate and for vegetarians like us there was plenty to choose from. Hotel is 5 min... More 

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Bucharest, Romania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, in a business area, with lots of companies around. Very close from ITU Ayazaga metro station, so if you come from the Ataturk Airport it's the most suitable choice, instead of any other car or taxi. I liked very much that area even if you don't feel you're in Istanbul, more likely in New York or similar:) It's... More 

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Steigenberger M... I, Guest Relations Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘Sunshine2’, Thank you very much for choosing Steigenberger Istanbul Maslak for your recent stay in Turkey. Your honest comments are very well received and help us to measure our quality and service on a daily basis. Thank you for bringing this situation to our attention. Regarding your complaint we would like to kindly inform you that we have shared... More 

Beirut, Beyrouth, Lebanon
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I have booked 6 months ago as Sheraton Maslak. Could not find it when arrived to Istanbul to find out later that it has changed to Steigenberger Hotel and i was not notified. It seems that they are still not much organized for a five star ? hotel. Arrived late with the family and could not have anything to eat,... More 

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Bucharest, Romania
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel sevice is very good. employees are friendly and always there to help. Morning breakfeast was great,you really had a lot of option to choose from. Rooms are clean.location is not the best one. You can not go out and have a walk nearby as there are only office buldings and noisy cars.

Review collected in partnership with this hotel

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Steigenberger M... I, Guest Relations Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear rusu_ion1, First of all thank you for taking the time to post your review and choosing to stay at Steigenberger Istanbul Maslak. Our location just a few steps away from the metro station (ITU AYAZAGA stop) and it only takes 15 minutes to get the city center. I am glad to hear that you enjoyed from your room and... More 

Clitheroe
Level Contributor
224 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped here as a time share swap and was pleasantly surprised at standard of accommodation.Lovely room on 21st floor with a view of Bosphorous bridge and lots of unfinished sky scrapers ! Good facilities including access to Health Club. Restaraunt and bar prices a bit expensive but should expect. Metro a short walk allowing access to centre of Istanbul in... More 

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Steigenberger M... I, Guest Relations Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘Peter B’, First of all thank you very much for taking your time to post this wonderful review.It is always a pleasure to receive positive feedback. On the otherhand Your honest comments about our restaurant price are very well received and help us to measure our quality and service on a daily basis. We would like to kindly inform... More 

Modena, Italy
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

We decided to stay in this hotel because we were attending a conference at university, otherwise there is no reason to choose this hotel. To go to the old town you need at least one hour by taxi or a very complicated combination of metro and walk. Breakfast is too expensive but not very good. The closest good place to... More 

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘GiuseppeA A’, Thank you for taking the time to post this review. As we strive to deliver a flawless guest experience, I would love to discuss your review further. Whenever you have a moment or you decide to stay at our hotel, feel free to contact me directly via my e-mail address. Please be inform me about your next... More 

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Dubai, United Arab Emirates
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had an opportunity to stay at erstwhile Sheraton Maslak in Istanbul for 3 nights and 4 days with family from 17th March 2015 to 20th March 2015. We have stayed at other Sheraton properties but this one looks very old that needs lot of renovation. The location of this hotel is conveniently just 2 mins from metro but it is... More 

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'MilindTrivedi', Thank you for choosing to stay with us for your accommodation need in Istanbul. I would like to kindly inform you that since 1st of April 2015, we are re-branding and becoming Steigenberger Istanbul Maslak to provide you one the best examples of hospitality. We are so happy to announce that with this re-branding, the hotel is currently... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms, especially bathrooms are very very old. Must be renovated. SPA staff was not kind. Do not expect too much from the spa. Even slippers... Breakfast is not included. And 62 TRY. (Room was 275 TRY)

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear `Uğur S`, Thank you for taking time to post this review and sharing your experience with us. First of all, I am really sorry to hear that our spa staff services did not meet your expectations. I would kindly inform you that I have already shared your review with our related department. Also, thank you again to give us... More 

Cape Town Central, South Africa
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had the privilege of spending 10 days here in a family suite. Travelling with kids is not easy but Steigenberger was great, staff were helpful and the room was big with all the amenities needed. The pool area was a great hit with my kids and the views over Istanbul are amazing. The higher floors are recommended and if space... More 

Was this review helpful? Yes
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘Tahmeee’, I was so happy to reading feedback like yours, as this is the kind of response that helps keep our staff working even harder to make your stays as pleasant as possible. With great pride we present to you, our special guests: Xantos. This is our new brand which is founded by Steigenberger Hotel Maslak Istanbul and delicately... More 

Kuala Lumpur, Malaysia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 23, 2015

The hotel is nice. It's says 5star but slightly dated. Rooms are spacious n clean with a touch feel or worn. My view was ordinary. Breakfast was ok as it has what you will need. Lots of cheese n a very bubbly waiter. He is just too friendly. The reception how ever needs some guess hospitality training. My encounter was... More 

Was this review helpful? Yes
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘Globaltravelr’, Thank you for taking the time to share your feedback following your stay at the Steigenberger Maslak Istanbul. I am glad that you satisfied from your room space, cleanliness, breakfast and service. We were sorry to hear about the issue you encountered with room cleaning service. Our Housekeeping team has taken this feedback on board and will ensure... More 

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