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Steigenberger Hotel Maslak Istanbul

Buyukdere Caddesi 233 | Ucyol Mevkii. No. 233 Maslak, Istanbul 34398, Turkey (Formerly Sheraton Istanbul Maslak Hotel)
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Steigenberger Hotel Maslak Istanbul
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Steigenberger Hotel Maslak Istanbul
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597 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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  • English first
  • French first
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  • Indonesian first
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English first
  • All months
    (597)
  • Mar-May only
    (135)
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    (159)
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Kuala Lumpur, Malaysia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is nice. It's says 5star but slightly dated. Rooms are spacious n clean with a touch feel or worn. My view was ordinary. Breakfast was ok as it has what you will need. Lots of cheese n a very bubbly waiter. He is just too friendly. The reception how ever needs some guess hospitality training. My encounter was... More 

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london
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this Sheraton property two years back three times and I loved it. My previous review about this hotel was very disappointing but they got much better. Fantastic gym and spa with indoor swimming pool. Massive rooms with panoramic views lovely,friendly staff. Only downside must be far away from city centre.

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Steigenberger M... I, Guest Relations Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear Ismail E, Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Steigenberger Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. We hope to welcome you back on many more... More 

Washington, D.C.
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a fantastic time, the service was absolutely impeccable. I have never seen a staff this friendly. The hotel was a 5 minute walk to the metro. There was also one of the best malls I've ever seen close by the hotel. My stay was exceptional

Review collected in partnership with this hotel

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Steigenberger M... I, Guest Relations Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear Shelia J, Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Steigenberger Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your constructive feedback is also much appreciated as your satisfaction and comfort are our first priority and... More 

Denver, Colorado
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While at the Steigenberger my vacation was incredible and very relaxing! The staff was incredibly welcoming and helpful. The meals were delicious and the rooms were beautiful. The spa/gym was a huge bonus! Just a few blocks from the Metro station to anywhere in the city.

Review collected in partnership with this hotel

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Steigenberger M... I, Guest Relations Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear Terri303, Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Steigenberger Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your constructive feedback is also much appreciated as your satisfaction and comfort are our first priority and highest... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Nice hotel overall! + The customer service and friendly attitude from an employee (Decati Salitas) in "333 Cafe" inside the hotel. I have a disability and he was always more than welcome to assist me.

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘Panagiotis M’, Thank you very much for choosing to stay with us and for taking the time to post this amazing review via TripAdvisor website. It is always our goal to exceed our guests expectations and I am very pleased to see that you have enjoyed your stay with us. We look forward to having you stay with us... More 

Manchester, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to a tango festival here where by a 1,000 people attended no notice heard of the Music around the Hotel lift Direct to Milonga and workshop rooms food was available until the early hours of the morning our bedroom corner was super Quite and the maid service efficient and prompt It does need a little updating and is... More 

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘tangueroes’, I would like to sincerely thank you for sharing your positive thoughts and feelings regarding your memorable stay at Steigenberger Istanbul Maslak. We are grateful that you choose to stay with us. We are very pleased to see that you have enjoyed your stay with us and members of our staff have fulfilled your expectations and also it... More 

florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

the place was fantastic. We stayed on the 12th floor. The view was amazing at night. We loved the Turkish bath and the gym area. the lobby is very cozy. They had a extra desktop computers and very strong Wi-Fi in the lobby bar. The place is very clean. The carpet needs changing. Otherwise, I would stay there again.

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Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'desirelove', First of all, thank you very much for choosing to stay at Steigenberger Hotel Maslak Istanbul and for taking the time to post this wonderful review. I am truly glad to have exceeded you expectations. It was such a pleasure to know that you satisfied everything from fascinating room’s view, Turkish Bath with our professional masseuses, gym centre... More 

Lindau, Germany
5 of 5 stars Reviewed 4 weeks ago

The hotel is a business hotel in the heart of the new business-centre in Maslak. Nearby you can find restaurants, cafes, metro-station to the city-center, shopping-malls... The staff is excellent, just go to the reception or guest-relation desk and ask for something, they'll do it. Great restaurants and Gym in the hotel, rooms are state-to-art furnished, well looked after and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'timetraveller710', Thank you very much for choosing to stay with us and for taking the time to post this amazing review via TripAdvisor website. I am truly glad to have satisfied your expectations from our premiere location, gym, room decoration & cleanliness to reception. You are making us more than happy. It is always a pleasure to receive positive... More 

Ankara, Turkey
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Staff was helpful at the reception and during my stay. Breakfast was satisfying. The location of the hotel is perfect; rooms are clean and spacious; and with the facilities provided, the hotel is a good choice for a pleasant and comfortable stay.

Was this review helpful? Yes
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Elvan A', Thank you so much for your wonderful review and recommendations. It was such a pleasure to have had you as our guest. I'm thrilled that we exceeded your expectations. Also nice to hear that you had a great stay and satisfied everything from our breakfast, convenient location, room cleanliness & space to the hotel facilities. I will... More 

Lecce, Italy
1 review
5 of 5 stars Reviewed June 17, 2015

I spent 2 days at Steigenberger Maslak Hotel. Hotel is located at the heart of business district of the city. On the other hand should you need to reach to city center (Taksim area), it takes only 15 minutes by subway. Especially the room is spacious and very comfortable. Bed quality was excellent. I highly recommend this hotel, specially for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'leonardomaffioli', We were delighted to hear that you enjoyed your stay and I would like to thank you for sharing your feedback on your experience. Steigenberger Maslak Istanbul is located in a business area which is all global company offices located around. We receive mostly business travelers. Our location is very convenient and the metro is 5 minutes by... More 

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