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All 916 Istanbul hotels

Sheraton Istanbul Maslak Hotel

5.0 of 5 Hotel   |   Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
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Ranked #506 of 916 hotels in Istanbul
A recent review
3 of 5 stars reviewed 1 week ago
Rajesh C
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457 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

To be honest, my experience at Sheraton Maslak was lower than other Sheraton experiences. Service experience was lower (comparatively), though staff were friendly. Being in a business and tourist location, my expectation from staff to converse in an international language took a hit, as very few of them could understand English. Most of the time I had to resort to... More

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Sheraton M, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Rajesh C, Greetings from the magical city of Istanbul! Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. I hope... More

Cairo, Egypt
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's overall ok, but location is far from Hagia Sophia and far from Taksim square. Food is nice , but I have cleanliness 3 as people who work here smell like sweat , so you will be unlucky of you found one in the elevator. And the room wasn't upto my expectations Cheers T!

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Sheraton M, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Ttimos, Thank you very much for your feedback that you have shared in Trip Advisor following your stay in Sheraton Istanbul Maslak. Sheraton Istanbul Maslak is located in a business area which is all global company offices located around. We receive mostly business travelers. Our location is very convenient and the metro is 5 minutes by walking for them.... More

Dammam
1 review
1 of 5 stars Reviewed 1 week ago via mobile

The hotel is the worst place despite the beauty of Istanbul The fridge is not working, breakfast is very minimum variety, Internet SLOW and keeps disconnected, no service at all and food from outside is not allowed !! So vacation from hell 😭😭

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Sheraton M, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear "Khalidgh32", First of all we would like to thank you for staying at Sheraton Istanbul Maslak. Regarding your review about your stay i would like to kindly inform you that all your review details shared with hotel management and I answered that we do not allow any guest to bring out side cooked food for health safety which is... More

Mississauga, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

One of the things I like about this hotel, although a bit old is its location. Placed just in front of an underground Metro, it totally eliminated any need for Taxi or car rental. Another thing I appreciate about this specific Sheraton is the massive GYM they have. I was totally satisfied with the GYM equipments and space.

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Sheraton M, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Asem A, We are always pleased to receive praise and acknowledgment of such a positive nature. Thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Sheraton Istanbul Maslak. Sincerely, Secil Gurel VIP & Club Service Manager More

Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

At first we felt we had 77.000 m2 to ourselves? Later on the hotel came more alive, but still... Very spacious luxury rooms, great gym and a really nice lobby bar, with good service. We almost didn't eat there, because we didn't want to sit by ourselves. This is a business hotel in a business area. However, the metro is... More

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Sheraton M, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Eilif N , Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your constructive feedback is also much appreciated as your satisfaction and comfort are our first priority... More

Ankara, Turkey
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Beware Istanbul Maslak Sheraton is not in a touristy place so if you are a tourist first time in Istanbul and would hardly like to pay to taxis, omit this option. However, as a Turkish resident I know no other place in Istanbul that I can call home other than this. It is peaceful, calm and kind. Extremely helpful staff,... More

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Sheraton M, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Ebru Taskin , Thank you for taking the time to convey your comments regarding your recent experience with the Sheraton Istanbul Maslak. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate your patronage and look forward to welcoming you back in effort to provide you the level of service you expect from our hotel. Sincerely,... More

Essaouira, Morocco
2 reviews
1 of 5 stars Reviewed July 23, 2014

The title sums it up. Stay away from the Sheraton Istanbul Maslak. This the worst hotel I have ever stayed in. The reception staff and management discriminate against non-Turkish guests. And other issues were: • The room was not cleaned properly. No towels were in the rooms. I had to call the reception 3 times before they were brought. •... More

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Sheraton M, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Anata G, Thank you for taking the time to convey your comments regarding your recent experience with the Sheraton Istanbul Maslak. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate your patronage and look forward to welcoming you back in effort to provide you the level of service you expect from our hotel. Sincerely, Secil... More

Indianapolis, Indiana
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 17, 2014

I stayed at the Sheraton Maslak on a recent trip to a conference in Istanbul. I chose the hotel because it was closest to the conference site of the hotels provided and because I am a Starwood Preferred Guest member and generally really like Sheratons. The room was large, which was nice, but it was dated. The worst part was... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear ` Traveler2848` Thank you very much for your feedback that you have shared in Trip Advisor following your stay in Sheraton Istanbul Maslak. Sheraton Istanbul Maslak is located in a business area which is all global company offices located around. We receive mostly business travelers. Our location is very convenient and the metro is 5 minutes by walking for... More

Macau
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 25, 2014

the stay was pleasant, still, as like as the other Sheraton hotels, internet only available for pay, however, one hour for free is provided in the lobby. I agree with other traveler's review, the hotel is a bit tired, although the room was clean, equipped everything what you need in a modern hotel. The breakfast compare to other sheraton hotels... More

Was this review helpful? Yes 1
sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear FernandoCg, Thank you for taking the time to convey your comments regarding your recent experience with the Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. We appreciate your patronage and we look forward to welcoming you back in effort to provide you the level... More

Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 20, 2014

Stayed here in March 2014 for two nights whilst on business. Hotel is operated by local company and is in need of investment in public areas and rooms. Food is OK but nothing special. Very frustrating Wifi set-up (seemed to be 2 or 3 networks across the hotel) requiring frequent password re-entry. It's not poor but it's not usual Sheraton... More

Was this review helpful? Yes
sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Guest, Thank you very much for your feedback that you have shared in Trip Advisor following your stay in Sheraton Istanbul Maslak Regarding your comments,we have already shared the issue with the related department. We appreciate your patronage and we look forward to welcoming you back in effort to provide you the level of service you expect from our... More

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Additional Information about Sheraton Istanbul Maslak Hotel

Address: Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Istanbul Maslak Hotel 5*
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Also Known As:
Sheraton Istanbul
Istanbul Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Hotel Style
#283 Luxury Hotel in Istanbul
Hotel Class
Number of rooms
305

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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