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All 883 Istanbul hotels

Sheraton Istanbul Maslak Hotel

5.0 of 5 Hotel   |   Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
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Sheraton Istanbul Maslak Hotel
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Ranked #464 of 883 hotels in Istanbul
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423 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Athens, Greece
1 review
5 of 5 stars Reviewed 2 weeks ago

I ve been visiting on Business in the last 3 months. I really appreciated the convenience it offers in terms of location, the level of service ( big rooms, clean) and the Hospitality of the staff in every level of interaction. Many thanks to Omer Erdogan and Baris Irfanoglu for taking care of me - seek for them.

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Nicko K, Greetings from the magical city of Istanbul! We are delighted to receive your positive comments as nothing can be more gratifying than favourable comments from our guests. We appreciate your worthy comment about our staff;specially about Mr. Nihat Kılıç. We already shared with Sheraton Istanbul Maslak team. It is always rewarding to read such a comment. We... More

Istanbul, Turkey
1 review
4 of 5 stars Reviewed 2 weeks ago

Thanks a lot for amazing hospitality and warm atmosphere, special thanks to management board especially thanks to under the leadership of Cansu hanım's to Oya Fanuscu (concierge director) and Teslime Kartal (sales executive) for their interest and sevice quality of the hotel. Regards; MertS

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Merts, Greetings from the magical city of Istanbul! We would like to thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak and also thank you for your excellent feedback which we shared with Sheraton Istanbul Maslak team.We are delighted to receive your positive comments as nothing can be... More

Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Face value is a nice to look at. Once checked in the beautiful mansion turns into a train wreck. 1. Bathroom falling apart. Tiles falling into bath and on too basin area. Black mildew in white silicone around bath and paint bubbling near shower head. Needs some attention...a wrecking ball pops to mind..... 2. Aircon is a joke.....in the evenings... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Grant O; First of all, we would like to thank you very much for your kind interest to Sheraton İstanbul Regarding your comment to Tripadvisor web page, we would like to kindly inform you that we have shared the issue with the related department also your complaint has been discussed by the hotel’s management and we are really sorry... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Positive - large room - real desk to work on Negative - Wifi only available at excessively high extra charge. And it definitively doesn't work: Very low speed, weak WiFi signal, very frequent disruption, you have to type in your password every time the connection has been disrupted, sometimes doesn't reconnect... Definitively not useable for serious work, and a total... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Thierry B ; Thank you very much for your feedback that you have shared in Trip Advisor following your stay in Sheraton Istanbul Maslak. We were sorry for the problems that you had regarding your room condition.Also we are apologize about the problems that you faced in our hotel during your accommodation. We want you to know that we... More

Budapest, Hungary
1 review
5 of 5 stars Reviewed 3 weeks ago

Dear stuff, Thanks a lot for such an amazing hospitality and warm atmosphere in your Hotel, special thanks to Esra Yuksel, Nafiye Polat(room cleaner), Muhittin Şimşek, Vedat Gündüz(room service). I felt like at home

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear `Gulnar S` Greetings from the magical city of Istanbul! Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your constructive feedback is also much appreciated as your satisfaction... More

Podgorica, Montenegro
1 review
5 of 5 stars Reviewed 4 weeks ago

I have spent 3 nights in this gorgeous hotel and I must say that it was very nice experience. The hotel is perfect, very clean and the staff was very professional and very polite. One of the staff members I thought his name was Mesut who helped me a lot, he was very dedicated and very friendly when answering to... More

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sheratonmaslak, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Fani A, Greetings from the magical city of Istanbul! Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. We hope... More

Warsaw, Poland
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just finished a business trip in Istanbul. Had to work in the Maslak area so the hotel is conveniently located but basically that's about it. Had a room on the club floor and had club access. Room was large (upgrade to junior suite) but was a bit outdated and looked dirty. Getting the room temperature down is an issue. The... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Guest, Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. Your constructive feedback is also much appreciated as your satisfaction and comfort are our first priority and highest mission. Again we appreciate your patronage and look forward to welcoming you back in effort to provide you the level... More

Redditch, United Kingdom
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 9, 2014

Stayed here for around 10 days on a business trip. Overall, a nice hotel. Lots of positives - spacious bar and foyer, good sized rooms, friendly and helpful staff. Would be happy to stay again. Negatives - well the location is a commercial district with all the charm of a broken leg. I like to get out of the hotel... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Guest, We were delighted to hear that you enjoyed your stay and I would like to thank you for sharing your feedback on your experience. Sheraton Istanbul Maslak is located in a business area which is all global company offices located around. We receive mostly business travelers. Our location is very convenient and the metro is 5 minutes by... More

Senior Contributor
37 reviews 37 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 1, 2014 via mobile

I visited the business area of Maslak for 2 days, and so chose this hotel for its location to our meeting. The hotel is situated opposite the Metro and 10 minutes walk from one of the best shopping malls in town (istinye park), so visiting the beautiful old town is entirely possible. I was really surprised by both the quality... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear “Best gym”, Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your constructive feedback is also much appreciated as your satisfaction and comfort are our first priority and... More

Leatherhead, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 6, 2014

On a short business trip to Istanbul, with the offices in Maslak Mah, so stayed at the Sheraton as only 5 minutes walk. I found the staff very friendly, the room comfortable, and the service in both the restaurant and bar good. The extra cost for wifi I thought was a little steep, bearing in mind how much the room... More

Was this review helpful? Yes
sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Guest, Greetings from the magical city of Istanbul! Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. We look forward... More

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Additional Information about Sheraton Istanbul Maslak Hotel

Also Known As:
Sheraton Istanbul
Istanbul Sheraton
Address: Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#265 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Istanbul Maslak Hotel 5*
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