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All 956 Istanbul hotels

Sheraton Istanbul Maslak Hotel

5.0 of 5 Hotel   |   Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
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Sheraton Istanbul Maslak Hotel
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Ranked #510 of 956 Hotels in Istanbul
A recent review
5 of 5 stars reviewed 2 days ago
Ettiene P
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525 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin
Top Contributor
52 reviews 52 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed yesterday NEW

OMG. This is a Sheraton hotel only in name. Dated. Dirty. Service is the worst I have ever come across - I feel like I'm in a nightmare with the living dead. Qubbe bar on 26th floor - somebody put them out of their misery. And shame on the Sheraton for disowning everything to do with them - if you... More 

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Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have recently stayed at the Sheraton Maslak in Istanbul while visiting my friend. It was truly a great experience from making the reservation up until the end of my stay. Upon check-in I was greeted by a gentleman, Mr Sebahattin Uzuner, the Front Office Manager who is perhaps one of the the most friendly, helpful and professional persons I... More 

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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

The hotel is old and tired. Bathroom had some mildew build up. The showers and steam room at gym are below clean standards. Food was average. Breakfast options and quality was so bad, I didn't eat in hotel, even though it was included. Lastly, not a single staff member I interacted with, smiled or was friendly.

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Kafr el Shaikh Governorate, Egypt
1 review
5 of 5 stars Reviewed 5 days ago NEW

my name islam badawy room number 1202 guest at sheraton istanbul maslak hotel from 11-1-2015 to 24-1-2015 i would like to thank each person of the following : islam ozturk ismail yilmaz ersin ergin sevim kosan emre kozen metin konyar cihan dag serhiet halil feyyaz acar i would like to say thanks for all of them.

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Egypt
1 review
5 of 5 stars Reviewed 6 days ago NEW

thanks for all of these persons in sheraton istanbul maslak hotel sevim kosan emre kozen feyyaz acar cihan dag murat guler ismail yilmaz ersin ergin islam serhiet halil indeed i want to produce my deep greetings and regards for all of them thanks

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Contributor
20 reviews 20 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my second time at this hotel. The hotel staff are friendly and there is nothing wrong with their good intentions. The rooms are spacious and clean with all the nessasary requirements. The hotel itself need some upgrade to keep pace with similar hotels in Istanbul. But in general good value and depending on the reason to visit within... More 

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Vienna, Austria
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Well, what shall I say? The reviews before me pointed it out very clearly: For a Sheraton hotel you would expect a little bit more of "outstanding" service but the hotel "looks" quite average. But on the other hand, everything was working fine, so I couldn't think of a particular reason not to rate it "very good" (and I definitely... More 

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear 'klegau', First of all I would like to thank you for choosing Sheraton Istanbul Maslak for accomodiation need in Istanbul. I appreciate you taking your valuable time to post such positive comments. I am really happy to hear that you had an enjoyable experience. I look forward to welcoming you on your next visit. Kind Regards Cansu Yorukoglu General... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a very good location, a few minutes from the metro station and only 20 min to old city. Considering the cost of Istanbul hotels the place is good value for money . Breakfast was excellent. Great variety and very tasty. The hotel staff was very pleasant.

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear 'robert pasari', First of all I would like to thank you very much for taking the time and commenting on our services. Thank you for mentioning about our location which is too close to metro station ( ITU- AYAZAGA) just 3 minutes by walking to access city centre. And also just 5 minutes by taxi to Bosporus. Our chef... More 

Zagreb, Croatia
Top Contributor
52 reviews 52 reviews
40 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Being a Sheraton, I was expecting somewhat more, but it's not bad. I found that some small details were not up to the standard, eg, some things in the room where broken/not functioning correctly. Overall, I didn't really have any complaints. WiFi connection is mediocre. The location of the hotel is such that you probably won't come here as a... More 

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear 'onlygod', First of all we would like to thank you for choosing Sheraton Istanbul Maslak for accomodiation need in Istanbul. Also thank you for taking time to convey your comments regarding your stay. I am sorry to hear about you encountered with your breakfast and you were dissapointed with standard of your room. Our guest experience is a top... More 

Tehran
Top Contributor
78 reviews 78 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well equipped and spacious rooms with nice views, friendly and helpful staff. the service is very good, sleep qulity is very good, breakfast was also good, on the other side the building comes across a bit old considering Sheraton standards, there was some small but important maintenance issues in the room. For example there was water leakage from the bidet... More 

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear 'Amiralij', Thank you for taking time to share your feedback from your recent stay. It certainly sounds like you were able to thoroughly enjoy your time with us. Our housekeeping team has taken this feedback on board and will ensure follow up. Please do accept our apologies for this. Kind Regards, Cansu Yorukoglu General Manager More 

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Additional Information about Sheraton Istanbul Maslak Hotel

Address: Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Istanbul Maslak Hotel 5*
Number of rooms: 305
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Also Known As:
Sheraton Istanbul
Istanbul Sheraton
Hotel Style:
#272 Luxury Hotel in Istanbul

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