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All 956 Istanbul hotels

Sheraton Istanbul Maslak Hotel

5.0 of 5 Hotel   |   Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
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Sheraton Istanbul Maslak Hotel
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Ranked #517 of 956 Hotels in Istanbul
A recent review
5 of 5 stars reviewed yesterday
Dharvesh Riyadh, Saudi Arabia
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527 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riyadh, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Best place. Great service. Good and cheerful staff. Will come back again. Special thanks to ozlem, gokhan and sebahattin for their services. Everyone speaks good english and thats a real advantage in istanbul turkey. I will fully recommend sheraton maslak.

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It's. Sheraton and the sheets had holes on them!!!! Breakfast quality was poor as well. In its big days must have been an amazing hotel but now is a overpriced run down hotel. But there isn't many options near university grounds.

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Dublin
Top Contributor
52 reviews 52 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

OMG. This is a Sheraton hotel only in name. Dated. Dirty. Service is the worst I have ever come across - I feel like I'm in a nightmare with the living dead. Qubbe bar on 26th floor - somebody put them out of their misery. And shame on the Sheraton for disowning everything to do with them - if you... More 

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Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have recently stayed at the Sheraton Maslak in Istanbul while visiting my friend. It was truly a great experience from making the reservation up until the end of my stay. Upon check-in I was greeted by a gentleman, Mr Sebahattin Uzuner, the Front Office Manager who is perhaps one of the the most friendly, helpful and professional persons I... More 

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear `Ettiene P`, Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your constructive feedback is also much appreciated as your satisfaction and comfort are our first priority and... More 

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

The hotel is old and tired. Bathroom had some mildew build up. The showers and steam room at gym are below clean standards. Food was average. Breakfast options and quality was so bad, I didn't eat in hotel, even though it was included. Lastly, not a single staff member I interacted with, smiled or was friendly.

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear ‘Will M’, Thank you very much for choosing Sheraton Istanbul Maslak for your recent stay in Turkey. Your honest comments are very well received and help us to measure our quality and service on a daily basis. Thank you for bringing this situation to our attention. Regarding your complaint we would like to kindly inform you that we have... More 

Kafr el Shaikh Governorate, Egypt
1 review
5 of 5 stars Reviewed 1 week ago NEW

my name islam badawy room number 1202 guest at sheraton istanbul maslak hotel from 11-1-2015 to 24-1-2015 i would like to thank each person of the following : islam ozturk ismail yilmaz ersin ergin sevim kosan emre kozen metin konyar cihan dag serhiet halil feyyaz acar i would like to say thanks for all of them.

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear ‘Islam B’, Thank you for sharing your experience with us. I am glad that you enjoyed the service you have received from our staff. I will be sure to share your comments and congratulate our team on a job well done. Our team and I look forward to welcoming you back to our hotel on your next visit to... More 

Egypt
1 review
5 of 5 stars Reviewed 1 week ago

thanks for all of these persons in sheraton istanbul maslak hotel sevim kosan emre kozen feyyaz acar cihan dag murat guler ismail yilmaz ersin ergin islam serhiet halil indeed i want to produce my deep greetings and regards for all of them thanks

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear 'Isb T', It was such a pleasure to read your positive comment regarding your stay. We thank you for mentioning our team. Our team is very concerned with our guest safety. I eagerly look forward to welcoming back soon and to offering you our undivided attention. Kind regards, Cansu Yorukoglu General Manager More 

Contributor
20 reviews 20 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my second time at this hotel. The hotel staff are friendly and there is nothing wrong with their good intentions. The rooms are spacious and clean with all the nessasary requirements. The hotel itself need some upgrade to keep pace with similar hotels in Istanbul. But in general good value and depending on the reason to visit within... More 

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear ‘Louis D’, First of all thank you very much for sharing your experience with us on TripAdvisor. It is wonderful to hear that you were pleased by our staff and your room. I’ve already shared your opinions with our management team.Thank you for sharing this. I hope to have the privilege of welcoming you back soon. Kind regards, Cansu... More 

Vienna, Austria
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well, what shall I say? The reviews before me pointed it out very clearly: For a Sheraton hotel you would expect a little bit more of "outstanding" service but the hotel "looks" quite average. But on the other hand, everything was working fine, so I couldn't think of a particular reason not to rate it "very good" (and I definitely... More 

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Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear 'klegau', First of all I would like to thank you for choosing Sheraton Istanbul Maslak for accomodiation need in Istanbul. I appreciate you taking your valuable time to post such positive comments. I am really happy to hear that you had an enjoyable experience. I look forward to welcoming you on your next visit. Kind Regards Cansu Yorukoglu General... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a very good location, a few minutes from the metro station and only 20 min to old city. Considering the cost of Istanbul hotels the place is good value for money . Breakfast was excellent. Great variety and very tasty. The hotel staff was very pleasant.

Was this review helpful? Yes
Sheraton M, General Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear 'robert pasari', First of all I would like to thank you very much for taking the time and commenting on our services. Thank you for mentioning about our location which is too close to metro station ( ITU- AYAZAGA) just 3 minutes by walking to access city centre. And also just 5 minutes by taxi to Bosporus. Our chef... More 

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Additional Information about Sheraton Istanbul Maslak Hotel

Address: Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Istanbul Maslak Hotel 5*
Number of rooms: 305
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Also Known As:
Sheraton Istanbul
Istanbul Sheraton
Hotel Style:
#274 Luxury Hotel in Istanbul

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