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All 912 Istanbul hotels

Sheraton Istanbul Maslak Hotel

5.0 of 5 Hotel   |   Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
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Sheraton Istanbul Maslak Hotel
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58%
Ranked #496 of 912 hotels in Istanbul
A recent review
3 of 5 stars reviewed 5 weeks ago
FernandoCg Macau
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  • Reviews (444)
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444 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
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  • Indonesian first
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  • Turkish first
  • Any
English first
Essaouira, Morocco
2 reviews
1 of 5 stars Reviewed 1 week ago

The title sums it up. Stay away from the Sheraton Istanbul Maslak. This the worst hotel I have ever stayed in. The reception staff and management discriminate against non-Turkish guests. And other issues were: • The room was not cleaned properly. No towels were in the rooms. I had to call the reception 3 times before they were brought. •... More

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Indianapolis, Indiana
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton Maslak on a recent trip to a conference in Istanbul. I chose the hotel because it was closest to the conference site of the hotels provided and because I am a Starwood Preferred Guest member and generally really like Sheratons. The room was large, which was nice, but it was dated. The worst part was... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear ` Traveler2848` Thank you very much for your feedback that you have shared in Trip Advisor following your stay in Sheraton Istanbul Maslak. Sheraton Istanbul Maslak is located in a business area which is all global company offices located around. We receive mostly business travelers. Our location is very convenient and the metro is 5 minutes by walking for... More

Macau
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 weeks ago

the stay was pleasant, still, as like as the other Sheraton hotels, internet only available for pay, however, one hour for free is provided in the lobby. I agree with other traveler's review, the hotel is a bit tired, although the room was clean, equipped everything what you need in a modern hotel. The breakfast compare to other sheraton hotels... More

Was this review helpful? Yes 1
sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear FernandoCg, Thank you for taking the time to convey your comments regarding your recent experience with the Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. We appreciate your patronage and we look forward to welcoming you back in effort to provide you the level... More

Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 20, 2014

Stayed here in March 2014 for two nights whilst on business. Hotel is operated by local company and is in need of investment in public areas and rooms. Food is OK but nothing special. Very frustrating Wifi set-up (seemed to be 2 or 3 networks across the hotel) requiring frequent password re-entry. It's not poor but it's not usual Sheraton... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Guest, Thank you very much for your feedback that you have shared in Trip Advisor following your stay in Sheraton Istanbul Maslak Regarding your comments,we have already shared the issue with the related department. We appreciate your patronage and we look forward to welcoming you back in effort to provide you the level of service you expect from our... More

Senior Contributor
42 reviews 42 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 19, 2014

I spent two nights. It was the second time in this hotel after two years. I got a nice room tidy and clean but the bathroom needed restoration (the side mirror did not stand, the tap was dripping ...) and furnitures showed the intensive use and the age. Breakfast is excellent, while the restaurant in the lobby offers very basic... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Rinaldo965, Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. We appreciate your patronage and we look forward to welcoming you back in effort to provide you the... More

Hong Kong
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 19, 2014

I stayed as part of a group. The hotel met my expectation of a five star hotel. The room was spacious and the bathroom too. Beds were big and comfortable. Free wifi in the lobby. Breakfast was great with a lot of choices.

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Guest, Greetings from the magical city of Istanbul! Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. We hope to... More

Istanbul
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 19, 2014

In the Middle of Maslak Business district. Nice welcome, friendly employees. As usual long check in process, I do not understand why it takes so long at all Sheratons this long, I have all the information in the SPG system, and Sheraton Hotels, they are welcoming every and each time as I have stepped in from door without any previous... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Haluk B, Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your constructive feedback is also much appreciated as your satisfaction and comfort are our first priority and... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 14, 2014

I stayed in Sheraton more than a month in two trip bit long stay and i get bored over here especially in weekend there is nothing around or in hotel other than business (no entertainment, no good restaurants and very limited choice in hotel menu). The hotel itself is nice but in need of a bit of a refurbishment. Hotel... More

Was this review helpful? Yes 1
sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Vijay M, Thank you very much for your feedback that you have shared in Trip Advisor following your stay in Sheraton Istanbul Maslak. Sheraton Istanbul Maslak is located in a business area which is all global company offices located around. We receive mostly business travelers. Our location is very convenient and the metro is 5 minutes by walking for... More

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 11, 2014

The hotel is very conveniently located and getting around that part of the city proved less troublesome than I'd expected. The hotel itself is nice but in need of a bit of a refurbishment. The main reception is a bit dark and dreary and with only one restaurant with a limited menu there's no real choice for dinner apart from... More

Was this review helpful? Yes 1
sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Gordon 1745, First of all we would like to thank you for taking the time to convey your comments on TripAdvisor survey regarding your recent experience with the Sheraton Istanbul Maslak. It was such a pleasure to read your positive comment regarding your stay.On the other hands through the guidance of your feedbacks we are able to see and... More

Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

the hotel is very warm and convenient, the staff was efficient, our requests were all responded whithin short time. staff was very helpfull with every information needed. the rooms were large and well equipped. i would especialy like to mention the good and wonderful service received from Ms. Eser Tekinsoy Asst.Reservation Manager, who was so helpful before and during my... More

Was this review helpful? Yes 1
sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review

Dear Lily A, We were delighted to hear that you enjoyed your stay and to share your feedback on your experience in TripAdvisor web page. Thank you very much for your excellent feedback which we shared with our team specially Ms.Eser Tekinsoy. It is always rewarding to read such a comment. We will continue to pass on our passion for... More

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Additional Information about Sheraton Istanbul Maslak Hotel

Address: Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Istanbul Maslak Hotel 5*
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Also Known As:
Sheraton Istanbul
Istanbul Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#278 Luxury Hotel in Istanbul
Hotel Class
Number of rooms
305

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