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Novotel Istanbul

Kazlicesme Mah. Kennedy Cad. No:56 Zeytinburnu Merkez, Zeytinburnu, Istanbul 34025, Turkey
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1 room 1 adult
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Novotel Istanbul
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526 Reviews from our TripAdvisor Community

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Alpharetta, Georgia
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel room is functional Bathroom is small but the shower is high pressure and works well Could not get the temperature to work at all. Even when the hvac was off it produced heat If you need an iron ask at the desk and they will bring you a full size iron and board The breakfast buffet is nice. Mediterranean... More 

Helpful?
Thank costatlanta
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear costatlanta; We appreciate for your latest stay at Novotel Istanbul and your time to describe your experience. At Novotel Istanbul we always strive to improve the quality of our services and products, therefore your comments are the valuable resources to keep ourselves updated. It is a pleasure for us to know that you enjoyed the breakfast, we always give... More 

Cairo, Egypt
1 review
4 of 5 stars Reviewed 3 weeks ago

very Nice stay , perfect hospitality , friendly staff , really enjoyed stay in this hotel and very special thanks for all the front desk of the hotel they are all very friendly staff , special greeting to Mr.Cener he is very polite and helpful person

Review collected in partnership with Amoma.com

Helpful?
Thank Marwan S
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Marwan S; Thank you for your time to share your experience with us and we are delighted to see that you really enjoyed your time at Novotel Istanbul. It is always a pleasure for us to receive those kind of comments for any member of our team. I will personally congratulate Mr. Caner for his care for you. Once... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing staff:very helpful and polite, great food and clean hotel. A really nice place to relax. I had to stay here due to an unfortunate delay and missing a connection. I now thank the airline for this incident. Hahaha

Helpful?
Thank Ralusite
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Ralusite; We are appreciated for your kindness to share your experience with us. It is really a great pleasure for us to see that you are delighted with your stay at Novotel Istanbul. Every guest comment is valuable for to improve our services and products, and to know providing memorable experiences to our guests is our greatest reward at... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 21, 2015

The hotel itself is very nice clean and polite staff, the only problem is its miles away from any of the local tourist attractions i think they do provide free of charge shuttle services but never used them due to going out at odd times. the hotel is not accessible by foot as their is a dual carriageway in front... More 

Helpful?
Thank Faz2012
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Faz2012; Thank you for time to share your experiences at Novotel Istanbul. It is always pleasant for us to see the expectations of our guests are met. We are happy to see that you are satisfied with the service you have received at Novotel Istanbul. At Novotel Istanbul, we always strive to improve our services and products with the... More 

Seoul, South Korea
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 19, 2015

Good hotel but not in the city. We stayed here 2 nights. It is a good hotel. Dinner good people good. Everything good. But it is far from city. You cannot buy anything around. The rooms is not big not small. Comfort is ok.

Helpful?
Thank Bon-Hwa C
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Bon-Hwa C; Thank you for your recent stay at Novotel Istanbul, we are appreciated for your comment about your stay. It is nice to see that you have been satisfied with your overall experience. At Novotel Istanbul we always strive to improve the quality of our services and products, and your comments are the best guide for us. We... More 

Stuttgart
Level Contributor
60 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 30, 2015

The hotel is modern and has all facilities to make the stay enjoyable. No airport shuttle bus but there is one you can book to the city. Rooms are well-kept Novotel standard and the restaurant is very good. Very freindly and competent staff.

Review collected in partnership with Accorhotels.com

Helpful?
Thank PeNor
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear PeNor; Thank you for your time to describe your experience at Novotel Istanbul. It is always a pleasure for us to receive your nice comments, this is our greatest reward as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as... More 

Kabul, Afghanistan
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 27, 2015 via mobile

The front desk staff we're friendly, helpful, and nice. The room was clean and comfortable. The reason my husband and I did not rank this hotel higher was that three times staff knocked once and then just walked right in, without waiting for us to open the door. The first time was for a water bottle, but the second two... More 

Helpful?
Thank NatSlat
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear NatSlat; Thank you for sharing your experience at Novotel Istanbul, guest comments are the most important guide for us to reach our targets and improve our services and products. We would like to offer you our deepest apologies for the inconveniences you had during your stay. We are going to take your concerns into consideration and going to take... More 

Bangor, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 5, 2015

I have stayed here on numerous occasion for business and pleasure and have never been disappointed, some might say it a little to far out from the sites, but it is great to get away from the hustle and bustle from time to time, the hotel also runs a free bus in and out of the city that drops and... More 

Helpful?
Thank Ricky1967
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Istanbul Sincerely Yours, Ahmet Yavuz... More 

Brasov, Romania
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed October 28, 2015

We landed in Istanbul around 7.00 AM so we arrived at the hotel before the regular check-in time (14.00). The lady at the reception managed to let us in the room before 10.30 without any extra-fees. This is true hospitality, indeed! Not only the front desk staff but also the waiters and bartenders were very polite, friendly and helpful. The... More 

Helpful?
Thank Jazzumbo
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Jazzumbo; Thank you for your time to describe your experience at Novotel Istanbul. It always encourages us to receive positive feedbacks about our services and products. I am going to share your comments with our team and i am sure that comments of yours will cheer our service team. Once again thank you for your effort to comment your... More 

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