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Novotel Istanbul

#340 of 979 Hotels in Istanbul
Certificate of Excellence
4.0 of 5
Kazlicesme Mah. Kennedy Cad. No:56 Zeytinburnu Merkez, Zeytinburnu, Istanbul 34025, Turkey
Hotel amenities
Novotel Istanbul
Best prices for: 1 room 1 guest
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Ranked #340 of 979 Hotels in Istanbul
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Yilmaz G Istanbul, Turkey
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445 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Istanbul, Turkey
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was large room (except wc) and good breakfast.Front desk was very kind.The shuttle bus avilable to the old city it is good and prompt. We were there in 15 minutes. The hotel staff are friendly and speak English quite well.The staff of the restaurant was very helpful.

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Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Guest, We would like to thank you for staying with us at Novotel İstanbul during your recent visit and for taking the time to share your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2015 via mobile

This my second stay at the Novotel Istanbul. On this trip we arrived prior to noon hour from a long flight. The front desk person was very accommodating and was able to provide us with a room immediately. This was very appreciated as we did not sleep during our 10 hour flight. We ended up with a sea view which... More 

Was this review helpful? Yes
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Guest, We thank you for choosing Novotel İstanbul. We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel İstanbul in the near future. Sincerely Yours,... More 

Netanya, Israel
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

The hotel is very beautiful and clean. Smoker rooms are available. The hotel has a very good quality breakfast and dinner served. Unfortunately the pool is being closed in mid September - which is very early and the weather is still hot outside. The hotel is far away from the center - which makes it attractive especially for business. Free... More 

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Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. Unfortunately our outdoor pool operates between June and September. We hope we can welcome you back again in the... More 

Honolulu, Hawaii
Top Contributor
53 reviews 53 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 12, 2015

I missed my first flight in The Tokyo ... Came on the second and check to my Hotel at 5am. Staff is very professional about it. They give me s late check out . Hotel have shuttle service to Sultanahmet area which I used that day and to Taksim and nearby shopping center. Very convenient since hotel is between Airport... More 

Was this review helpful? Yes
Ahmet Y, General Manager at Novotel Istanbul, responded to this review

Dear Guest, We would like to thank you for staying with us at Novotel İstanbul during your recent visit and for taking the time to share your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming... More 

Liverpool
Contributor
16 reviews 16 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 27, 2015

I stayed 2 nights at the Novotel, Istanbul which is located about 20 minutes drive from the airport towards the city. It can be a bit tricky to find if you are driving as there is a dual carriageway and you have to turn right to go left over to the other side if this dual carriageway. The rooms are... More 

Was this review helpful? Yes 1
Ahmet Y, Yönetici at Novotel Istanbul, responded to this review

Dear Guest, We would like to thank you for staying with us at Novotel Istanbul during your recent visit and for taking the time to share your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming... More 

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 15, 2015

I have just checked in to the hotel a few minutes back. Since I was arriving past 10 p.m. at Ataturk Airport, I had pre booked a "private transfer" from the hotel. At the arrivals, I was met by a man who had my name on a piece of paper without the hotel name. He then took me to a... More 

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Ahmet Y, Yönetici at Novotel Istanbul, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Istanbul. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are sorry to hear that we were not able to deliver Novotel standards regarding your airport transfer. It is true that transfer... More 

Pamplona, Spain
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 15, 2015

A beautiful hotel, not far from Ataturk airport, with nice rooms, very confortable bed, space, good sights and delicious breakfast. Just one problem, but enough to forget all its strengths. They didn't have non smoking rooms. The room smells a lot. Disgusting. ...

Was this review helpful? Yes 1
Ahmet Y, Yönetici at Novotel Istanbul, responded to this review

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We are sorry for not being able to honor your non smoking room preference due to high occupancy at... More 

Motherwell, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

Really enjoyed our recent stay at Novotel Istanbul. we found the staff very helpful and knowledgeable. the front desk staff were very pleasant and could not do enough to ensure we found our way around as the Hotel is situated in a quiet area. there is a shuttle bus for several hot spots. our rooms were cleaned daily and the... More 

Was this review helpful? Yes 1
Ahmet Y, Genel Müdür at Novotel Istanbul, responded to this review

Dear Guest, We would like to thank you for staying with us at Novotel Istanbul during your recent visit and for taking the time to share your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 23, 2014

I regularly stay at Novotel properties while travelling on business around the world, since I find the hotels to be reliable in terms of room quality and service, and to provide good value for money. The Istanbul Novotel, where I stayed at the end of September, was no exception. The room was of a reasonable size, bright, well-furnished and clean,... More 

Was this review helpful? Yes 1
Ahmet Y, Yönetici at Novotel Istanbul, responded to this review

Dear Guest, We would like to thank you for staying with us at Novotel Istanbul during your recent visit and for taking the time to share your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming... More 

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