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Divan City Istanbul

Buyukdere Cad 84 | Gayrettepe, Istanbul 34398, Turkey
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Divan City Istanbul
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126 Reviews from our TripAdvisor Community

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85
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (39)
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Mumbai (Bombay), India
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Walkable distance from Metro station Close to Cevahir Mall (Most famous Mall in Istanbul) English speaking and courteous staff Excellent food at restaurant Con: I has a room facing the road so there was a lot of noise from the traffic outside.

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KerimDal, Ön Büro Müdürü at Divan City Istanbul, responded to this review

Dear Guest, Thank you very much for your attention to Divan City. Your feedback are always helpful to improve our service standarts. We are sorry to hear that you were distubed from the noise coming from the motorway. For your next, during reservation process please mention that you will be assigned at rooms facing the back side of the house.... More 

Thessaloniki, Greece
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel (stylish rooms, breakfast room, lobby). VERY good breakfast. Far from city center but close to metro station. However, Wifi is not free and it quite expensive :(. There are public PCs with internet access and the staff helped me on issuing and printing my boarding pass.

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KerimDal, Ön Büro Müdürü at Divan City Istanbul, responded to this review

Dear Guest, Greetings from Divan City. It was a pleasure to stay with us. Thank you for your positive feedbacks about the hotel and staff. We had complaints about internet in terms of the fee, however high speed internet access and because of security reasons we are providing the service from a company. The hotel is surrounded about 50 acess... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Me and my husband stayedat this hotel when we had a conference in Istanbul. The staff are friendly and breakfast was ok but the hotel located in very crowded area. It was not easy to catch a taxi and the metro station is 10 mins walk but there was a bus station near the hotel. Our check in was dayed... More 

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KerimDal, Ön Büro Müdürü at Divan City Istanbul, responded to this review

Dear guest, Greetings from Divan City and thak you very much that yo shared your feedbacks wit us. The hotel is located in the city center with very busy trafic. Actually we do have taxi station however during the rush hours sometimes we are having some difficulties to find a cap. Please accept my apologies thay you wait for an... More 

Reigate, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 28, 2015

Wrote a review (Good one!) but posted it to the "wrong" hotel in the group. Look up the review under my name in the other place! Actually: may have to stay at the other place, to compare, now. ! Turns out that I need to add 46 more characters to meet the minimum review requirements. No problem. Simply, it took... More 

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Istanbul, Turkey
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 20, 2015

This is in a busy business district. I only recommend if you need to do some business around and if you're on a budget. The receptionist gave a smoking room even if I booked a non smoking, which ended up myself calling the reception at 3:00 am in the mid night and had to change rooms - they were not... More 

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KerimDal, Front Office Manager at Divan City Istanbul, responded to this review

Dear Guest, Thank you very much for sharing your comments with us. Please accept my sincere apologies for the inconvinience during the room assignment. Our front desk team will always ready to serve. As the Divan group our target is always getting %100 guest satisafaction. Once please accept my apologies and hope to welcome you back by heart in Divan... More 

A TripAdvisor Member
2 of 5 stars Reviewed April 14, 2015

I am staying in the Standart Single Room. I have never seen a room in this size! I asked them to upgrade my room. But they did not upgrade as the hotel was full as they say. I wasn't expecting this from Divan, as it is a well known chain in Turkey. Think twice before booking.

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KerimDal, Ön Büro Müdürü at Divan City Istanbul, responded to this review

Dear guest, Greetings from Divan City. As we understood that you made 13 square meter room sized name small single rooms. We know that the room is so small and facing to the next building walls. That is why these rooms are cheaper than the standart rooms. This is all mentioned at the booking channels, however if the hotel is... More 

Dortmund, Germany
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 14, 2015

It's a central hotel, but very near to a high road. Nearby hospital makes ambulances a non-stop. It's clean hotel though. Staff are nice and helpful but not very good english speakers. They didn't tell a lot to help in directions to major sightseeings!!

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KerimDal, Ön Büro Müdürü at Divan City Istanbul, responded to this review

Dear Guest, Thank you very much thay you shared your feedbacks with us. The hotel is located on a very busy location surrounded with motorway that combines two continent. We also have rooms facing the back side of the hotel. Please, for the next time mention that you need to have room on that side. Hope to welcome you back... More 

Tbilisi, Dushet'is Raioni, Georgia
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 12, 2015

This hotel is located in a business area of Istambul. This is a choice only if you have things to deal with in the area. The location of the hotel right in front of a very busy road until late in the evening makes it noisy and not very comfortable to access or park. Otherwise the staff are really nice... More 

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Kirklareli, Turkey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 6, 2015

Very clean and comfortable hotel , staff very very kind and helpfull , Room is modern and usefull . Location is good also. You can reach historical places very faster because hotel location is almost center of the İstanbul .

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Hanover, Niedersachsen, Germany
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 22, 2015

We stayed in this hotel due to recommendations of local colleagues. It is a modern hotel located outside the very heart of the city. It can be reached through the Metro although the "last mile" may require you walking along a 2-leveled inner city "highway", not really nice and not really quiet (the noise isolation of the room was good).... More 

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