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BEST WESTERN Empire Palace

Hudavendigar Cad. No:17 / 19 | Hocapasa Mah. - Sirkeci/Sultanahmet, Istanbul 34110, Turkey
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1 room 1 guest
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BEST WESTERN Empire Palace
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838 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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  • Hungarian first
  • Italian first
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Boston, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

I can say that most important thing is location, location and price which includes breakfast and wi-fi which is free and can be used inside room. You can walk to many museums, restaurants, harbor, water front, and tea houses and public transportation is passing right in front of hotel and NO : no noise inside our room that we tried... More 

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Islamabad Capital Territory, Pakistan
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel is at best a three star. it is neat and clean hotel and the staff is also very well behaved. The rooms are very small and wash rooms are too small. The hotel is located on the main road and very noisy. Air-conditioning is average and wi fi is slow. The breakfast was also average with not much... More 

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Central America
1 review
5 of 5 stars Reviewed 1 week ago

Neda has an excellent customer service, she mad our trip very comfortable, it is an asset to have someone like Neda as an employee, she must be very valuable employee to your organization, her personality is outstanding, you should be proud to have Neda working directly with people. Neda I congratulate you to be one of a kind, I wish... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It's an excellent hotel located central to lot many attractions. Management staff specially Mr Sulaiman at reception was very humble, friendly and caring who provided all guidance and possible support. Mr Sulaiman recommended many attractions to visit which were worth including Bosphorous Cruise which We enjoyed the most. Thanks to all the management.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been there with my wife for 5 days. Here is why i will strongly recommend this hotel Location: the most ideal location, as it is few minutes walk to topkapi palace, aya sofia, blue mosque, grand bazaar. Surrounded with shops of all varieties. Economical. Administration: the staff is amazingly friendly and welcoming. Wonderful people and very helping. Rooms:... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading the reviews about this hotel I was quite sure I would not be disappointed. Before I even set foot in Istanbul I received a very warm email from the staff and they were very helpful in arranging transport from the airport. When we got to the hotel we were very warmly welcomed by the staff and offered delicious... More 

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Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Sabrina, Thank you very much for leaving your valuable feedback ! I am delighted to read you enjoyed your stay and that you had a great experience at Best Western Empire Palace Hotel,istanbul, especially with our Hotel team ! We hope to have the opportunity of welcoming you back to B.W Empire Palace Hotel next time when you visit... More 

Rhuddlan, Wales, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was pleasant , the staff very accommodating and a marvellous location to visit the cultural expeditions that true travellers would wish to experience . Great place to stay xxxxxxxx The hotel is located in a very good spot to see Istanbul as it should be viewed at a more local level and feel less like a visitor ,more... More 

Was this review helpful? Yes 1
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Lorraine , I would like to first and foremost thank you for taking the time to provide us with your review and express your level of satisfaction following your stay with us. I am glad to hear that we met your expectations . Once again thank you for taking the time to write and for choosing our Hotel. We... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful time really good hotel nice and clean and very friendly atmosphere the hotel is in an excellent place close to all the historical places ideal would highly recommend it to all people going to visit Istanbul. The staff was really good and caring always there to guide us and assist us in any way they could ,especially... More 

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Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Bushra A, I would like to thank you for your kind comments regarding your stay with us and highlighting the quality of service provided by our staff, I am very happy that we make your stay enjoyable one and I truly hope we will have the pleasure of welcoming you back to istanbul and Best Western Empire Palace Hotel,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great stay. The rooms were quite small but clean and well decorated. The staff had a high service level.The reception was always manned with friendly well educated staff. It was very well situated on the tram route.

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Jo J, Thank you very much for sharing your valuable feedback! I am glad to hear you enjoyed the breakfast and I would especially like to thank you for you comment regarding your experience with our Front Desk and Concierge teams. We have long known that our people are our most valuable asset and I am be happy to... More 

Saudi Arabia
1 review
5 of 5 stars Reviewed 2 weeks ago

Our room number is 602,it was our son birthday and suprisly neda knew that!!! She made him a birthday and even she bead preparing a birthday cake, our son got so happy.rooms were so nice ,breakfast good, high speed internet,plus there was a guy who could speak Arabic hls name was Zakarlia I think . Thanks to all the stuff,

Was this review helpful? Yes
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Staying in Sultanahmet

Neighborhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
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