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BEST WESTERN Empire Palace

4.0 of 5 Hudavendigar Cad. No:17 / 19 | Hocapasa Mah. - Sirkeci/Sultanahmet, Istanbul 34110, Turkey
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690 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

This was my first trip to Istanbul with my wife, so everything was very new. But from the pick-up at the airport and the moment we arrived at the hotel hospitality was tremendous. Very courteous and friendly, the staff was on hand to explain and support in every way possible. The rooms were absolutely fine, clean smelled great including the... More 

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Brasov, Romania
Top Contributor
115 reviews 115 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is located in the best possible area for tourists who want to visit as much as possible from Istanbul in just a few days. Breakfast is OK, rooms are very nice and spacious, all receptionists are extremely friendly and helpful.

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Milan, Italy
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

Any comment about the room even if it wasn't nothing special. The location is not the best if you look for rest and silence. The hotel is located in front of the tram line and you can hear perfectly when the next train is approaching. Of course the hotel is close to HayaSofia, Blue Mosque and Sultanhamet. In the morning... More 

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Alihan, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear, Thank you very much for taking the time to tell us about your stay. I am terribly sorry that you were unhappy with your stay, please accept my apologies. Please be assured that your comments will be forwarded to our front office manager to investigate and to improve our services. Thank you very much again and I trust you... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Outstanding location, walking distance from most locations in the the Sultanahmet area. Wonderful reception staff esp. Moustafa, Chidam and Ardwan; quaint hotel decor; clean rooms although rooms in the front part of the hotel are prone to noise from the trams along the street below. Limited selection of hot items in breakfast but this is more than compensated by the... More 

Review collected in partnership with Best Western

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Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I am giving 3 points for 3 good things this hotel has. 1. Best asset of this hotel is location. 2. The room we stayed in (4th floor) has strong Wifi 3. Hotel has good air conditioning/heating facility. The room we stayed has a very - very noisy bed! The small vault is damaged. We have requested someone to fix... More 

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Lucerne, Switzerland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We celebrated my father in-laws' 70th B-day over 4 days in Istanbul. The Hotel we stayed at was just awesome. Great rooms, good breakfast and Turkish bath! But best of all- its staff. Led by Mr. Cengiz Ciftci. Fantastic people taking great care of all of us from 4-year old up to 70. Highly recommended place indeed. Ask for Cengiz... More 

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Warrington, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 28, 2014

From here you can walk to all the main attractions in Sultanahmet. You are in the heart of the old city and there are many good places to eat and be entertained within easy walking distance. Although busy and bustling, you can't really get lost, just follow the tram lines! We have stayed at the hotel itself many times and... More 

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Al Khobar, Saudi Arabia
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2014

I would like to thank Genghis Khan who is working in the Reception Desk for his help and support. He is the one who make the customers satisfy and provides his advice for the best locations and the easiest way to go for the famous locations. Also, I would like to thank Omar Sharif for the good services that he... More 

Review collected in partnership with Best Western

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Europe
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 13, 2014

This is a very typical 'Best Western standard' hotel which serves its purpose. If the 'old town' is what you wish to explore, this hotel's location is very good since you can reach the main tourist attractions by foot (Hagia Sophia, the Blue Mosque, Grand Bazaar, Spice Market, Topkapi Palace, Galata bridge etc.) as well as public transport (very modern... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

My husband and I stayed at The Best Western Empire Palace for 2 nights in September. Alihanbey, the owner of the hotel went out of his way to make us feel welcome and comfortable. The hotel is ideally situated , we were with in walking distance to all the tourist attractions , the staff were very friendly, helpful and went... More 

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Additional Information about BEST WESTERN Empire Palace

Address: Hudavendigar Cad. No:17 / 19 | Hocapasa Mah. - Sirkeci/Sultanahmet, Istanbul 34110, Turkey
Phone Number:
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Empire Palace 4*
Number of rooms: 35
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Also Known As:
Best Western Empire Palace Hotel Istanbul
Best Western Hotel Istanbul
Best Western Istanbul
Istanbul Best Western
Hotel Style:
#57 Spa Hotel in Istanbul
#124 Family Hotel in Istanbul
#129 Luxury Hotel in Istanbul
#175 Romantic Hotel in Istanbul
#190 Business Hotel in Istanbul

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