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BEST WESTERN Empire Palace

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Hudavendigar Cad. No:17 / 19 | Hocapasa Mah. - Sirkeci/Sultanahmet, Istanbul 34110, Turkey
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Best prices for: 1 room 1 guest
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BEST WESTERN Empire Palace
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744 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

For a city break in Istanbul, this hotel has the perfect location. It is literally a few minutes walk from the Topkapi Palace, Agia Sophia and the Blue Mosque (you can see the walls of Topkapi Palace from the door of the hotel). In the other diction you have the station (that was the terminus of the Orient Express) and... More 

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Peter, First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel is located very near to all places to see, food is very good in hotel restaurent. Nice connectivitiy to Tram. Great hospitality by hotel staff (specially Cengiz). His support and excellent behaviour made our stay (4 families - 15 pax) memorable. Thanks a lot to Cengiz.

Was this review helpful? Yes 1
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Mahesh, I am very happy to hear that you enjoyed your stay and we looked well after you. It was and will always be our pleasure to ensure your comfort and welcome you back at the B.W Empire Palace Hotel each time you visit Istanbul. We are looking forward to host you once more in our Hotel. Warmest regards... More 

1 review
4 of 5 stars Reviewed 1 week ago

Hotel is situated in heart of city with easy accessibility to tram station. Neat and clean rooms although quite small. Food avability is good . Inhouse food supply is there. Staff if helpful specially Mr. Changez is very helpful.

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Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

We would like to thank you for your kind comment for Best Western Empire Palace Hotel. lt was our pleasure to have you here as our guest and to serve you as well.. lf you choose us again for your next visit in lstanbul it would make us so greatful. Warmest Regadrs, Neda Shahsevan, Guest Relation. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Istanbul is wnderful but the point which made our trip wonderful was our stay in empire palace, although the rooms were nit clean enough and the breakfast was not rich enough but overall we were glad to choose this hotel, Neda was good enough ta make us a great holiday by her kindness and her politeness , she was talented... More 

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Guest We want to thank you for choosing and trusting us to pass your holiday in İstanbul. We will be always here and ready to give and do our best for you and all our guest. With hope to see you again in the future. Best Reguards! Neda Shahsevan, Guest Relation. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel, comfortable nice food the stuff very helpful lokation just a few minutes away from Top Kapi palace ,Blue Mosque,Gylhane park, Bosphorus etc. Me and my friends defently come again and specially thanks to Suleyman for his helping

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Guest We want to thank you for choosing and trusting us to pass your holiday in İstanbul. We will be always here and ready to give and do our best for you and all our guest. With hope to see you again in the future. Best Reguards! Neda Shahsevan, Guest Relation. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We are so happy with our stay in this hotel. Public relation a young lady called Neda made our stay even more enjoable, she was wellcoming us every morning with a majic smille, she eas speaking too many languages, she made my husband a suprise birthday party,even she gave us a hand making earings made by herself, thanks to Neda.

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Trip Advisor member, Thank you very much for taking the time to write such a detailed review regarding your stay in B.W Empire Palace Hotel. It is a pleasure to read that you enjoyed your overall experience and found the staff very helpfull. As we always say, our people are our biggest asset at B.W Empire Palace Hotel.İt was... More 

Fairfax, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

One of the best Hotels in Town, it is in the heart of the city, its close to every site seeing, it is the best spot for vacationing in Istanbul. The staff were great, break fest was great hotel was very clean. I specially thank Sulayman, Awder and Neda they were a great help. Sulayman helped us and answered every... More 

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Himan, It’s was a pleasure to host you in Best Western Empire Palace Hotel and thank you for choosing us and take your valubale time to share your idea with the other travelers on Trip Advisor. It is really a big joy to know your opinion about our Hotel'staff .Whole Hotel's team remember you with your kindness toward us... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is so clean, the rooms are small with tea/coffee maker All stuff were helpfull Soliman, erdogan, bulent and others were nice Breakfast good but almost similar all days Service is so good The location is perfect, near sultan ahmet mosque, aya sofia and gol hane...

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Hanan, I want to thank you in name of ‘’Best Western Empire Palace ‘s Familly’.The B.W Empire Palace Hotel Team want to thank you for your stay in our hotel,and for your valuable comment . We value your comment,and it will be definitely shared with our Hotel Service Team to be much better and better. Looking forward to have... More 

Nizhny Novgorod, Russia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Just few month ago, while being in Geneva I have stayed in Best Western Hotel and was quite amazed with good and very reliable services i have received which enabled to better enjoy my stay. NEVERTHELESS, in April 2015 together with my family has travel to Istanbul in order to enjoy a long 4 days weekend and because of previous... More 

Was this review helpful? Yes 1
Dhaka, Bangladesh
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I found the BW Empire Palace as a truly comfy place to stay with your near and dear ones. Particularly their ever smiling staffs - Mr. Cengiz Giftui, Bulent Soysal and Sulyeman Yasar- made us feel like we truly belong to this hotel. The hotel is very much conveniently placed near all the top places to see in Istanbul. Literally... More 

Was this review helpful? Yes 1
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Dhaka, By the name of all 'The B.W Empire Palace Team',we want to thank you for choosing us.İt was pleasure to have between us,either for a short time.We want to thank you for your nice comment. Hope to see you in the future. Regards, Neda Shahsevan Guest Relation. More 

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