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BEST WESTERN Empire Palace

Hudavendigar Cad. No:17 / 19 | Hocapasa Mah. - Sirkeci/Sultanahmet, Istanbul 34110, Turkey
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BEST WESTERN Empire Palace
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815 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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karachi
Level Contributor
132 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
3 of 5 stars Reviewed today NEW

We had the opportunity to stay at empire palace at best western during our last visit ti istanbul. We were there for a dew days only so we decided not to stay in the Bosporus area, to avoid too much travelling. Like other hotels in the area, this was a cute little place. The staff at the counter was very... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

very good hotel, super service, very tasty breakfast ,clean room, good internet connection, hotel is in a good location where you can visit many famous places, the staff people are very friendly and helpful.THANKS Neda and Suleiman, Greetings from Norway

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

My family and I traveled to Istanbul for the first time , we are from saudi and we found Istanbul really beautiful, our hotel was not bad not good, small a little for us, our room was a bit noisy during night ( 106). We met Neda in the breakfast saloon and she was always welcoming us with a big... More 

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Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Oruy, Thank you very much for leaving us your positive feedback regarding your recent stay at our Hotel. I am glad that you especially enjoyed our unique location and Stuff at B.W Empire Palace Hotel and we look forward to welcoming you back to our Hotel again. Sincerely, Neda Shahsevan, Guest Relation. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

our room was 106 a quit nice room well decorated. Breakfast was not great but good. The sun shin of the hotel was customer service Neda Shahsevan, she was handling everything, , we saw a lot about Neda And during our stay we found that all was just true, Neda Shahsevan thank you for all you did to us and... More 

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Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Aa0552211574, Thank you for taking time to write the valuable feedback regarding your stay at our Hotel . I am happy that we made your stay exquisite one and that you had great experience with us, especially with our staff and Breakfast. We hope to have the pleasure of welcoming you back to istanbul not too distant future. Sincerely,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family recently stayed at this wonderful hotel, we stayed from 19th of July till 24 th and room number was 507. Based on reviews from Trip advisor we had narrowed our choices of hotels down to Empire palace hotel. Terrific location. We need to say a big thanks to Guest relation manager Neda,one young lady from Iran. All to... More 

Was this review helpful? Yes 1
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Hadi, It was a real pleasure for us to welcome you to our Hotel. I am very happy to know we made your stay memorable one and I thank you for all your kind words highlighting our Staff, We have long known that our people are our most valuable asset. We sincerely hope to have the pleasure of seeing... More 

Ljubljana, Slovenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Location was just perfect, in the heart of Istanbul and Sultanahmet.our breakfast was so yummy and the wifi was quite fast Neda was so nice and helpful . She was so good at English, rooms were good enough,we also ate from the restaurant and we were so satisfied with our choice.thanks a lot to everyone .

Was this review helpful? Yes 1
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear saracimi, Thank you so much for taking the time to review our hotel. We are so pleased to hear that you enjoyed your recent stay with us! We will be sure to pass along this wonderful complement to our team . We are always here to make your stay memorable! Thank you and we hope to welcome you again... More 

1 review
5 of 5 stars Reviewed 1 week ago

It was the best stay in Istanbul. I travelled as a couple and we stayed 4 days. The hotel has perfect location just few steps away from the main sightseeings as Topkapı palace Hagia Sofia 10minutes away from Taksim Square with metro and funiculare. The rooms were cleaned on a daily basis with good wi-fi. The breakfast delicious with the... More 

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Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Teac, Thank you so much for taking the time to review our hotel. We are so happy to hear that your Best Western experience with us exceeded your expectations just like our other properties have! We aim to exceed all of your thoughts before you even think them and I am so glad to hear that our staff members... More 

1 review
5 of 5 stars Reviewed 1 week ago

It was a very comfortable stay, very clean rooms and helpful staff.location is prime.The staff Changez and Neda were especially helpful . THere was nothing to complain about. Walking distance to all the major museums and markets. Abha & Arvind Raina

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Abha R, Thank you for your kind review! We are so pleased to hear that your enjoyed your recent stay. We truly appreciate your genuine compliments and we look forward to welcoming you back soon! Best, Neda Shahsevan, Guets Relation. More 

Tehran, Iran
1 review
4 of 5 stars Reviewed 2 weeks ago

Thanks to bulent, fardi, changiz, soleyman we had comfortable nights in hotel Empire Palace. There was nothing to complain. Clean, quiet and safe room for family. And thanks to next-door guy who was responsible for tea. I made a mistake and paid 50 Lire (actually the price was 5 Lire).He send me back the change after a few minutes to... More 

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear Negne 7, Thank you so much for taking the time to review our hotel. We are so pleased to hear that you enjoyed your recent stay with your friends! We will be sure to pass along this wonderful complement to our team ( Bulent,Cengiz,Ferdi and Suleyman ). We are always here to make your stay memorable! Thank you and... More 

Indianapolis, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had booked the hotel for a 2 night precruise stay. I could not have been more pleased. The rooms were pleasantly decorated and sized appropriately to European standards. The bathrooms and showers were larger than most I have encountered in Europe. The included breakfast was great with a large assortment of local foods plus eggs and sausage, wonderful breads... More 

Was this review helpful? Yes
Neda S, Guest Relations Manager at BEST WESTERN Empire Palace, responded to this review

Dear ostyeuclid, Thank you so much for taking the time to review our hotel. We are so pleased to hear that you enjoyed your recent stay with your family! We hope that you do choose us on your next trip in istanbul. Thank you again and we look forward to your return! Best, Neda Shahsevan, Guest Relation. More 

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Staying in Sultanahmet

Neighborhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
Explore this neighborhood
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