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Shangri-La Bosphorus, Istanbul

5.0 of 5 Sinanpasa Mah, Hayrettin Iskelesi Sok, No.1, Besiktas, Istanbul 34353, Turkey
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Shangri-La Bosphorus, Istanbul
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Shangri-La Bosphorus, Istanbul
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269 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Top Contributor
170 reviews 170 reviews
62 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a really luxurious hotel - a grande spacious lobby and spacious rooms. I am not too sure about the overall decor - it is certainly luxurious and isn't understated. The bedrooms have all the amenities one would need. Service is excellent and all staff are very friendly. The buffet breakfast is one of the best I have experienced... More 

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VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Beahive, Thank you very much for taking time in writing the review for Shangri-La Bosphorus, Istanbul. Your comments are very valuable for us in evaluating ourselves and identifying the areas where we may improve and will definitely be shared with Management Team. Looking forward to welcoming you back at Shangri-La Bosphorus, Istanbul in the not so distant future. Sincerely;... More 

Kuwait City, Kuwait
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Shangri-la is a highly regarded name in he world of luxury hotels. they made a remarkable mixture between the elegant Chinese taste and the Modern Turkish - Ottoman - style in order to match the beauty of adjecent Dolmabahçe palace. The service is unbelievable , you feel that every employee is looking after you and constantly asking wether you are... More 

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VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Khaled A, Thank you for staying with us during your recent visit and for taking the time to share your positive comment with us. Feedback such as yours is very valuable and will help us to improve our service and product. I am glad to hear that we in general met and in some areas even exceeded your expectations... More 

Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stepped into the Shangri-La Istanbul, it’s like entering a 21st century palace. The oversized chandelier, gold-gilded fixtures and porcelain vases filled the brightly lit lobby. It is a sharp contrast to the wet, cold and grey late November afternoon. The Check-In When my partner and I arrived at the hotel, we were quickly led to our room to process our... More 

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VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear WhereToGoh, Thank you very much for sharing your comments. We hope that we were able to provide you the Shangri-La hospitality we are known for. We are delighted that you enjoyed your stay at Shangri-La Bosphorus, Istanbul. We truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide. Kindly... More 

Kuala Lumpur
2 reviews
5 of 5 stars Reviewed 1 week ago

It is a beautiful 5 star property in a great location and fabulous view of the Bosphorus. The rooms are larger than most other hotels and the staff are very attentive to details. The F & B team led by Mr. Ozen are cheerful, helpful, knowledgeable and make good recommendation son food and drinks. To avoid the traffic jams to... More 

Review collected in partnership with shangri-la.com

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VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Wf H, Thank you very much for your kind review on Shangri-La Bosphorus, Istanbul. I am delighted to know that you did enjoy your stay thanks to the location of the hotel. It is also a real pleasure to learn that our team has delivered a high quality of service. As you may know, service is one of our... More 

Dubai, United Arab Emirates
Top Contributor
91 reviews 91 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the entire experience in this hotel.. rooms are spacious, bathrooms are luxurious, the lobby is grand! Its on the peer so u just step out of the hotel and can catch a boat for a bosphorous cruise or just to go Asian side of Istanbul. Or, cross the street to reach the heart of Besiktas. Its also a close... More 

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VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear TravelLoverXOXO, What a very nice review about your stay at Shangri-La Bosphorus, Istanbul. Thank you very much. I am delighted to know that you did enjoy your stay. It is also a real pleasure to learn that our team has delivered a high quality of service. As you may know, service is one of our priorities and I am... More 

Kirkenes, Norway
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here now first days in December .. There are a few days ago I arrived home .. It is really something to look back on and feel that one has a memory for life in the form of guest friendliness and pleasure of being taking care of It was like coming to a happy home from the first... More 

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VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Deniz B, Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you during your stay. I am glad to learn that it was a successful one and that my team delighted you with our Shangri-La hospitality from the hearts. I will share your letter with our colleagues and our Management... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our trip to turkey was most memorable. The hotel was on the Bosporus and the view from our room was mesmerizing . We could see the Asian side from one corner and the European side from the other corner. The staff was very friendly and happy to see you time and again. The best experience and highlight of our trip... More 

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VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Vandana V, Thank you so much for your kind words. It is wonderful to receive such feedback and I genuinely thank you for taking the time to write one. We are glad that we have exceeded your expectations with us during your recent stay. I will make sure to pass your kind words on to my colleagues and the... More 

Dubai, Dubai, United Arab Emirates
Top Contributor
261 reviews 261 reviews
64 hotel reviews
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was recommended by Stanley Tan from Shangrila Tokyo , and I'm glad to have stayed here The Hotel itself is ideally located in front of the bospheros, with a stunning view The rooms are very tranquil and sets the mood at ease , state of Zen , it was an ideal place for me to recover from my surgery... More 

Was this review helpful? Yes 1
VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear SultanQs, Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. I will share this with everyone; they will for sure be humbled by your comments. We are looking forward welcoming you back at Shangri-La Bosphorus, Istanbul. Sincerely; Vito Romeo... More 

San Jose, Costa Rica
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not enough words to describe this hotel property. I stayed there in mid November 2014 and it was my first time at a Shangri-La hotel. I was amazed not only at the beauty of the hotel but also at the outstanding level of customer service. The rooms are spacious with a bathroom are incredible. If you are an explorer, make... More 

Was this review helpful? Yes
VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear alexmurillo, Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you during your stay. I am glad to learn that it was a successful one and that my team delighted you with our Shangri-La hospitality from the hearts. It has been our pleasure having you as our guests and we... More 

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Being attracted by a new opening and shiny photos we have decided to book Shangri-la, despite of having great stays before in other hotels next door. Unfortunately, that was a wrong choice and “new” doesn’t always mean “good”. When we arrived, we have been told that our room has a ‘partial’ Bosphorus view, even though we were sure we have... More 

Was this review helpful? Yes 2
VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this review

Dear around_the_world684, Warm greetings from Shangri-La Bosphorus, Istanbul. We would like to sincerely apologize for the difficulties encountered during your stay. Service is our priority and please be assured that your comments will be conveyed accordingly to our colleagues, and the Management Team. I will be more than delighted to talk to you personally about this issue. Would you please... More 

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Additional Information about Shangri-La Bosphorus, Istanbul

Address: Sinanpasa Mah, Hayrettin Iskelesi Sok, No.1, Besiktas, Istanbul 34353, Turkey
Location: Turkey > Istanbul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Bosphorus, Istanbul 5*
Number of rooms: 186
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Hotel Style:
#13 Spa Hotel in Istanbul
#34 Luxury Hotel in Istanbul
#78 Romantic Hotel in Istanbul

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